Hotel Indonesia Kempinski Jakarta

8.9
/10
Very Good
5,510 reviews

What Guests Say About Their Stay

Staff Friendliness (127)
Bedroom (119)
Distance To City Center (118)
Ambiance (118)
A***a
10.0
/ 10
Booked here to celebrate an achievement, and did not disappointed. The staffs was very friendly, helpful, and respectful. Had a great experience here, got a free room upgrade and free cakes. Spacious bedroom and clean bathroom, nice view to Bundaran HI. Easy transportation with Silverbird, it helped me so much. Thanks Kempinski!
NADYA T. B.
10.0
/ 10
Very comfortable, friendly, and professional staff, great ambiance. We had a great time✨
Annisa Z. I.
10.0
/ 10
Love everything, staffs are so nice, foods & pool everything is good. Would love to comeback abd try new type of room
Firni F.
10.0
/ 10
Always happy after staying in here. Most of the crew is very kind, full of smile, and available for help when we need them. Thank you
Yoshimin R. P. P.
9.7
/ 10
I had an awesome stay with my friend. We were really satisfied with our room and the staff were really nice and helpful. Hoping we could stay here again in the future. The only downside was we only stayed here for one night 😅
In the Area
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Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Indonesia Kempinski Jakarta is a hotel in a good neighborhood, which is located at Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Indonesia Kempinski Jakarta

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Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Lobby Hotel Indonesia Kempinski Jakarta
Exterior 2 Hotel Indonesia Kempinski Jakarta

Discover More About Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta Rates per Night

Planning a trip to Jakarta and looking for luxurious accommodation? Hotel Indonesia Kempinski Jakarta offers a range of stunning hotel room types and fantastic hotel facilities. Finding the perfect place to stay shouldn't break the bank, so let's explore the hotel rates and what this iconic hotel has to offer. Don't forget to use the code BOOKTRAVELOKA for up to 8% OFF your booking!

Hotel Indonesia Kempinski Jakarta prices per night start from -, but with tax and fees, the total price starts from -. These hotel rates vary depending on the hotel room type, season, and availability, so it's always best to check the latest prices on Traveloka.

What You Might Like – All About Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta is more than just a place to lay your head; it's an experience. Guests rave about the impeccable service, the breathtaking views of the city, and the sheer opulence of this 5 stars hotel near by. From the moment you step into the hotel lobby, you're enveloped in an atmosphere of refined elegance and unparalleled comfort. This design hotel boasts a range of amenities, ensuring a memorable stay for every guest, whether you're travelling for business or leisure. The hotel's prime location offers easy access to nearby attractions, making it the perfect base for exploring all that Jakarta has to offer.

What truly sets Hotel Indonesia Kempinski Jakarta apart is its commitment to exceeding guest expectations. The staff are renowned for their warmth and professionalism, always going the extra mile to ensure a seamless and enjoyable stay. Many guests highlight the exceptional dining experiences available within the hotel, from the exquisite hotel buffet to the sophisticated hotel restaurant and charming hotel cafe. The hotel also boasts a stunning hotel with pool, perfect for relaxing after a day of sightseeing.

“The staff were incredibly friendly and helpful, always ready with a smile and a helpful suggestion. The hotel itself is stunning, with beautiful rooms and amazing facilities. I would highly recommend this hotel to anyone visiting Jakarta!” - A recent guest review on Traveloka.

Concept & Design Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta is a masterpiece of architectural design, reflecting a blend of modern elegance and classic Indonesian charm. The design concept seamlessly integrates luxurious comfort with the rich cultural heritage of the region. The hotel's iconic structure is instantly recognisable, a landmark in the Jakarta skyline. The design incorporates elements of traditional Indonesian art and craftsmanship, creating a unique and sophisticated atmosphere.

The hotel lobby is a breathtaking space, a testament to the hotel's commitment to creating a truly unforgettable experience. High ceilings, opulent furnishings, and stunning artwork create a sense of grandeur and sophistication. The lobby is the perfect place to relax, unwind, and soak in the atmosphere of this exceptional hotel. Natural light floods the space, highlighting the intricate details and creating a welcoming and inviting ambiance. The design is both timeless and contemporary, ensuring that the hotel remains a stylish and relevant destination for years to come.

While specific designers may not be publicly attributed to the entire hotel's design, the overall aesthetic reflects a collaboration of skilled architects and interior designers who have masterfully blended modern and traditional elements to create a truly unique and luxurious space. The result is a hotel that is both visually stunning and incredibly comfortable.

Different Hotel Room Types Available in Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta offers a wide variety of hotel room types to suit every need and budget. From spacious suites to cosy rooms, there's a perfect accommodation option for every traveller. Each room is meticulously designed and furnished to the highest standards, ensuring a comfortable and luxurious stay.

  • Deluxe Room:

    Offers stunning city views, non-smoking options available, and features a comfortable king-size bed.
  • Grand Deluxe Room:

    Larger than the Deluxe Room, with added amenities and potentially a bathtub.
  • Suite:

    Spacious and luxurious, often featuring separate living areas, stunning views, and a range of additional amenities. Some suites may offer pet-friendly options with additional charges.
  • Presidential Suite:

    The ultimate in luxury, offering unparalleled space, breathtaking views, and a range of exclusive amenities.
  • Family Room:

    Designed for families, these rooms offer extra space and amenities to accommodate children. Specific configurations may vary.

Please note that specific amenities, such as bathtubs or bidets, may vary depending on the chosen hotel room type. Smoking and non-smoking options are generally available. Pet-friendly policies and any associated charges should be confirmed directly with the hotel at the time of booking.

Unique Hotel Facilities in Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta boasts a wide array of hotel facilities designed to enhance your stay. Whether you're looking to relax, rejuvenate, or simply enjoy some downtime, there's something for everyone. The hotel caters to both adults and children, ensuring a memorable experience for the whole family.

  • Swimming Pool:

    A stunning outdoor pool, perfect for a refreshing dip. Operating hours typically run from 7 am to 7 pm.
  • Fitness Centre:

    A state-of-the-art gym, equipped with a range of cardio and weight training equipment. Open 24 hours a day.
  • Spa:

    A luxurious spa offering a range of treatments and therapies to help you relax and rejuvenate. Prices vary depending on the chosen treatment.
  • Kids' Club:

    A dedicated space for children, offering supervised activities and entertainment. Operating hours and fees may apply.
  • Business Centre:

    Equipped with computers, printers, and other business essentials. Open during regular business hours.

Hotel Buffet or Restaurant/Cafe in Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta offers a range of exceptional dining options, catering to every taste and preference. From lavish buffets to sophisticated restaurants and charming cafes, there's something to satisfy every appetite. The hotel's culinary team is renowned for its creativity and commitment to using only the freshest, highest-quality ingredients.

  • Cafe:

    Offers a relaxed atmosphere and a menu of light meals, snacks, and beverages. Prices vary.
  • Restaurant:

    A fine-dining establishment serving exquisite Indonesian and international cuisine. Prices vary, expect to pay upwards of SGD 50 per person.
  • Buffet:

    A lavish buffet featuring a wide selection of dishes, including Indonesian specialties and international favourites. Prices vary depending on the day and time, expect to pay around SGD 40 per person.

Opening hours and specific menus may vary, so it's always best to check directly with the hotel. Many restaurants offer signature dishes that showcase the culinary expertise of the hotel's chefs.

Easy Access From and To Airport

Getting to and from Soekarno-Hatta International Airport (CGK) is easy and convenient. Hotel Indonesia Kempinski Jakarta offers a range of transfer options to ensure a smooth and stress-free journey. The hotel's prime location makes it easily accessible by various modes of transport.

  • Taxi:

    Readily available outside the airport. The journey typically takes around 45-60 minutes depending on traffic.
  • Hotel Transfer:

    The hotel offers a convenient airport shuttle service. Booking in advance is recommended, and you'll need to provide your flight details.
  • Ride-hailing apps:

    Apps like Grab are widely used in Jakarta and offer a convenient and affordable way to get to the hotel.

Nearby MRT Station & Bus Stops

Hotel Indonesia Kempinski Jakarta enjoys a convenient location with easy access to public transportation. Several MRT stations and bus stops are within a short distance, making it easy to explore the city and its surrounding areas.

  • Nearest MRT Station:

    Bundaran HI MRT Station (approximately a 10-minute walk).
  • Nearby Bus Stops:

    Numerous bus stops are located along Jalan MH Thamrin and Jalan Imam Bonjol, within a short walking distance from the hotel.

Jakarta uses a contactless card system for public transport. These cards can be purchased at MRT stations and convenience stores.

Nearby Attractions or Landmarks for Families

Hotel Indonesia Kempinski Jakarta is ideally situated near a variety of family-friendly attractions and landmarks. Whether you're interested in exploring historical sites, enjoying thrilling theme parks, or simply relaxing in beautiful parks, there's something for everyone.

  • Monas (National Monument):

    A towering monument offering panoramic views of Jakarta. Entry fee: Approximately SGD 2.
  • Taman Mini Indonesia Indah (TMII):

    A vast cultural park showcasing Indonesia's diverse regions and cultures. Entry fee: Approximately SGD 5.
  • Ancol Dreamland:

    A large entertainment complex featuring theme parks, water parks, and other attractions. Prices vary depending on the chosen attractions.
  • Ragunan Zoo:

    A large zoo featuring a wide variety of animals. Entry fee: Approximately SGD 2.
  • National Museum of Indonesia:

    Showcases Indonesian history and culture. Entry fee: Approximately SGD 1.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Indonesia Kempinski Jakarta (Jakarta Pusat)

Jakarta Pusat offers a diverse culinary scene, with a range of cafes, restaurants, and local street food options to tantalise your taste buds. From international cuisine to authentic Indonesian flavours, there's something to suit every palate.

  • Cafes/Restaurants:

    Starbucks, Pizza Hut, and McDonald's (all with multiple locations in Jakarta Pusat).
  • Local Street Food:

    Nasi Goreng, Sate Ayam, Gado-Gado, Soto Betawi, and Mie Ayam.

Shopping places near Hotel Indonesia Kempinski Jakarta (Jakarta Pusat)

Jakarta Pusat is a shopper's paradise, with a wide range of shopping malls, department stores, and markets offering everything from high-end fashion to local handicrafts. Whether you're looking for souvenirs, designer clothes, or everyday essentials, you'll find it all here.

  • Grand Indonesia Shopping Town:

    A large shopping mall with a wide variety of shops and restaurants.
  • Plaza Indonesia:

    A luxury shopping mall featuring high-end brands and designer boutiques.
  • Pasar Baru:

    A historic market offering a unique shopping experience with a wide range of goods.

Other Accommodations Near Hotel Indonesia Kempinski Jakarta

Looking for alternative accommodation options near Hotel Indonesia Kempinski Jakarta? Jakarta Pusat offers a range of hotels to suit different budgets and preferences. Here are some examples of hotels nearby, categorized by star rating.

  • 3 Luxury/5–6 star hotels nearby:

    The Ritz-Carlton Jakarta, Pacific Place; Four Seasons Hotel Jakarta; Mulia Hotel & Resort Nusa Dua
  • 3 Four-star hotels nearby:

    Artotel Thamrin Jakarta; DoubleTree by Hilton Jakarta – Diponegoro; The Hermitage, a Tribute Portfolio Hotel, Jakarta
  • 3 Three-star hotels nearby:

    RedDoorz near Menteng; OYO 1076 Hotel Menteng; RedDoorz near Cikini

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

...on 4 Star Hotel in Indonesia!

...on 3 Star Hotel in Indonesia!

Conclusion

Hotel Indonesia Kempinski Jakarta offers an unforgettable experience, combining luxurious accommodation, exceptional service, and a prime location. With a wide range of hotel room types, fantastic hotel facilities, and easy access to nearby attractions, it's the perfect choice for your next trip to Jakarta. Don't delay – book your stay today!

Ready to find your perfect hotel? Head over to Traveloka to book cheap hotels in Indonesia or find cheap hotels nearby and start planning your dream getaway!

All facilities in Hotel Indonesia Kempinski Jakarta

Bar, Cafe and Lounge Hotel Indonesia Kempinski Jakarta
Bar, Cafe and Lounge
Swimming Pool Hotel Indonesia Kempinski Jakarta
Swimming Pool
Fitness Center Hotel Indonesia Kempinski Jakarta
Fitness Center
Functional Hall Hotel Indonesia Kempinski Jakarta
Functional Hall
Lobby Hotel Indonesia Kempinski Jakarta
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Valet parking (surcharge)

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi
  • WiFi (surcharge)

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Indonesia Kempinski Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Indonesia Kempinski Jakarta
289
Number of floors in Hotel Indonesia Kempinski Jakarta
15
Another facilities in Hotel Indonesia Kempinski Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hotel Indonesia Kempinski Jakarta

Is Hotel Indonesia Kempinski Jakarta parking free for hotel guests, and do you offer valet parking services?
Hotel parking at the Hotel Indonesia Kempinski Jakarta is complimentary for guests. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does Hotel Indonesia Kempinski Jakarta offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Hotel Indonesia Kempinski Jakarta. To clarify, the hotel's policy on smoking may vary, so it's best to contact them directly to confirm whether they offer hotel smoking rooms or designated smoking areas. Their website or a quick phone call will provide the most up-to-date and accurate information regarding their smoking policy.
Does Hotel Indonesia Kempinski Jakarta offer free hotel Wi-Fi for guests during their stay?
Yes, Hotel Indonesia Kempinski Jakarta provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, contact the reception desk for assistance with your internet access. Enjoy your stay and your complimentary wifi!
Where is the nearest MRT station or bus stops nearby Hotel Indonesia Kempinski Jakarta? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hotel Indonesia Kempinski Jakarta, offering easy access to various destinations. While there isn't an MRT station immediately adjacent, several are within a reasonable taxi or ride-hailing distance. Nearby visitor attractions include the iconic Selamat Datang Monument and the vibrant Grand Indonesia shopping mall, providing plenty of things to do nearby.
Is Hotel Indonesia Kempinski Jakarta a pet friendly hotel?
I'm afraid the Hotel Indonesia Kempinski Jakarta is not advertised as a pet-friendly hotel. Their policy on accepting animals isn't publicly stated, so it's best to contact them directly to enquire about their pet policy. If you're looking for animal-friendly hotels in Jakarta, it's always advisable to check each hotel's specific pet policy before booking.
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More Reviews from Other Guests in Hotel Indonesia Kempinski Jakarta

8.9
Very Good
From 5,056 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about Hotel Indonesia Kempinski Jakarta
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Keramahan Staff (105)
Akses (99)
Kamar Tidur (99)
Kamar Mandi (98)
Jarak ke Pusat Kota (96)
Rasa (92)
Suasana (91)
Area Hotel (91)
Ukuran Kamar (89)
Variasi (87)
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Traveler Reviews Hotel Indonesia Kempinski Jakarta

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Customer reviews
firdaus a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
always the best....❤️❤️❤️..........
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h***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Everything was very pleasant and memorable, only when checking in we had to wait 1 hour to be informed via WhatsApp that the room was ready.
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Excellent... Got upgraded to Grand Deluxe King Bundaran HI View room
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k***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
The staff is very friendly, the rooms are spacious and clean... only the breakfast is not very varied, the bakery is delicious
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I***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 1 week(s) ago
The luggage took more than an hour to be delivered and the room was smaller than the standard size. The bathroom smelled bad and had lots of black mold. The toilet smelled bad. The hairdryer was broken.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly highly recommended choice to always come back to stay here, the best 👍
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Accommodation's Reply
11 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta, and thank you for your comments. We will contact you as needed. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team
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B***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Unfortunately, during my stay, I experienced something quite upsetting. While having breakfast, I noticed a mouse running around on the ceiling of the dining area. I immediately reported this to the manager on duty. For a hotel that holds a 5-star rating, this was truly unexpected and disappointing. Cleanliness and hygiene—especially in food service areas—should be a top priority. I hope the management takes this seriously and ensures that such incidents do not happen again in the future.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Valued Guest, We sincerely apologize for the distressing experience you encountered during your breakfast at Hotel Indonesia Kempinski Jakarta. The presence of a mouse in our dining area is unacceptable and falls far below the five-star standards we are committed to upholding. Please be assured that we are taking this incident with the utmost seriousness. We have launched an immediate and thorough investigation and are implementing comprehensive corrective measures to address this issue and prevent any recurrence. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. It enables us to continuously enhance our services and maintain the exceptional quality our guests expect. We hope to have the opportunity to welcome you back and demonstrate our unwavering commitment to providing a flawless experience. Sincerely, The Management Team of Hotel Indonesia Kempinski Jakarta
n***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
very friendly hotel staff but the checkin process took up to 1 hour for the room to be ready
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Accommodation's Reply
07 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta and thank you for your comments. We regret to learn that the room you booked was not available according to check in time, we have conveyed your complaint to the relevant department in order to improve our service. We will contact you, if necessary. Best regards, Hotel Indonesia Kempinski Jakarta Management Team.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Booked here to celebrate an achievement, and did not disappointed. The staffs was very friendly, helpful, and respectful. Had a great experience here, got a free room upgrade and free cakes. Spacious bedroom and clean bathroom, nice view to Bundaran HI. Easy transportation with Silverbird, it helped me so much. Thanks Kempinski!
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Accommodation's Reply
07 Jul 2025
Dear Valuable Guest, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments, it is much appreciated! We shall get back to you in due time, should it be required. Sincerely, The Management Team of Hotel Indonesia Kempinski Jakarta
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Nida A. T.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very satisfied. next time I will come here again with my family. overall is good
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Accommodation's Reply
26 Jun 2025
Dear Ms. Nida, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager.
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Big room with HI roundabout view also available. There is special access to Grand Indonesia. The staff are friendly. The food is delicious. Recommended to stay here if you have extra money.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta and thank you for your comments. We will contact you, if necessary. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
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NADYA T. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable, friendly, and professional staff, great ambiance. We had a great time✨
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Accommodation's Reply
26 Jun 2025
Dear Ms. Nadya, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Petra Baumann General Manager
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Kadek C. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very good, I like this hotel
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4 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager
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Ruli K. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly staff, view from room directly to Hi Roundabout, beautiful lobby, delicious food
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
My son's first experience staying at the hotel and it's a really wonderful experience. All of the staff is really helpful!
3 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Valued Guest, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Petra Baumann General Manager
yusril s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
recommended for stay with family, business trip. excellent hospitality.
1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Mr/s Yusril, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Harald Fitzek General Manager
E***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
All the staff are very friendly and helpful.
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Accommodation's Reply
30 May 2025
Dear Valued Guest, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Harald Fitzek General Manager
W***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
super strategic location. the room is very comfortable, but the bathroom is not very clean, there is still the smell of urine from the previous guest. the elevator area also smells.
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2 people find it helpful
Accommodation's Reply
28 May 2025
Dear Guest, Thank you for your valuable feedback. We are very sorry that your stay did not meet your expectations, especially regarding the cleanliness of the bathroom and elevator area. We care deeply about our guests' comfort and will immediately improve our cleanliness standards. We have instructed our housekeeping team to conduct extra checks and cleaning, including deodorizing the bathroom and elevator area. We will also ensure stricter inspections before the room is handed over to the guest. We apologize for the inconvenience. If you would like, we would like to provide better service on your next visit. Please do not hesitate to contact the front office if you need any assistance during your stay. Best regards, Harald Fitzek. General Manager
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Y***i
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All the hotel staff are friendly and very helpful. The room is clean, the room layout is good. You can see the road conditions around Bundaran HI from the room. Will be back for sure. Thank you.
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+3
2 people find it helpful
Accommodation's Reply
27 May 2025
Dear Valued Guest, Thank you for choosing to stay at Hotel Indonesia Kempinski Jakarta and taking the time to write your review. It is an honor for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay at our hotel. The health and safety of our guests is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to the entire team as motivation to always provide the best. We look forward to your next arrival at Hotel Indonesia Kempinski Jakarta. Warm regards, Harald Fitzek. General Manager.
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Fakhrudin A. R.
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10.0
/10
Reviewed 9 week(s) ago
The best experience between any hotels in around Bundaran HI.
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Accommodation's Reply
26 May 2025
Dear Mr. Fakhrudin A. R., Thank you for recognizing Hotel Indonesia Kempinski Jakarta as the best hotel experience in the Bundaran HI area - we are truly honored by your wonderful compliment! As Jakarta's original luxury hotel, we take great pride in delivering exceptional service and memorable moments to all our guests. Your kind words validate our team's daily efforts to maintain these high standards. We would be delighted to welcome you back for another outstanding stay. Please feel free to contact us directly for your next reservation - we'll ensure your experience is even more remarkable. Warm regards, Harald Fitzek General Manager
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Bedroom 4 Hotel Indonesia Kempinski Jakarta

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