Hotel Neo Candi Simpang Lima - Semarang by ASTON

Hotels
All-star Accommodation
8.3
/10
Very Good
7,194 reviews

What Guests Say About Their Stay

Staff Friendliness (107)
Distance To City Center (106)
Room Space (93)
Accessibility (92)
Feri L.
10.0
/ 10
Great hospitality, great breakfast, great service, great cleanliness, great location.
Devesh J.
8.5
/ 10
Clean, simple and value for money.
Handika S.
8.5
/ 10
The room comfy and clean. Breakfast was delicious, too! Surely will stay again soon.
Hendrik W.
8.3
/ 10
Great hotel, very clean and good breakfast.
Eko P.
9.7
/ 10
Nice place, Great location. Helpful staff. Really enjoy staying here
In the Area
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Jalan S Parman No.56 Gajah Mungkur, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel NEO Candi Simpang Lima Semarang is Semarang's only designer select service hotel that connects the uptown and downtown with views of the city and the mountains. Managed by Archipelago International, the Hotel fit to the high standards for NEO Hotels and aims to target travelers who choose to travel on a sensitive budget but appreciate good design and amenities usually associated with more expensive hotels, such as top of the line beds, LED TVs, mini bars and high-speed complimentary Wi-Fi throughout the entire hotel. For your business needs, Hotel NEO Candi Simpang Lima Semarang is equipped with 1 meeting room and 1 ballroom comfortably accommodates up to 300 people which can be divided into 3 smaller rooms for breakout sessions with capacity up to 50 persons each. All the meeting rooms are air-conditioned and fully equipped with a sound system, writing board, LCD projector and screen, plus high speed Wi-fi internet access. Craving for local delicacies. On offer raise the bar for budget hotels, the hotel provides comforts and conveniences for the guests want to explore culinary experience; “Noodles Now” Restaurant which focuses on freshly made authentic traditional and Asian cuisines is available on the spot, adjacent to a supermarket, and culinary spots.
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What's around Hotel Neo Candi Simpang Lima - Semarang by ASTON

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Jalan S Parman No.56 Gajah Mungkur, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232
Lobby Hotel Neo Candi Simpang Lima - Semarang by ASTON
Exterior 2 Hotel Neo Candi Simpang Lima - Semarang by ASTON

Discover More About Hotel Neo Candi Simpang Lima - Semarang by ASTON

Hotel NEO Candi Simpang Lima Semarang is Semarang's only designer select service hotel that connects the uptown and downtown with views of the city and the mountains. Managed by Archipelago International, the Hotel fit to the high standards for NEO Hotels and aims to target travelers who choose to travel on a sensitive budget but appreciate good design and amenities usually associated with more expensive hotels, such as top of the line beds, LED TVs, mini bars and high-speed complimentary Wi-Fi throughout the entire hotel.

For your business needs, Hotel NEO Candi Simpang Lima Semarang is equipped with 1 meeting room and 1 ballroom comfortably accommodates up to 300 people which can be divided into 3 smaller rooms for breakout sessions with capacity up to 50 persons each. All the meeting rooms are air-conditioned and fully equipped with a sound system, writing board, LCD projector and screen, plus high speed Wi-fi internet access.

Craving for local delicacies. On offer raise the bar for budget hotels, the hotel provides comforts and conveniences for the guests want to explore culinary experience; “Noodles Now” Restaurant which focuses on freshly made authentic traditional and Asian cuisines is available on the spot, adjacent to a supermarket, and culinary spots.

All facilities in Hotel Neo Candi Simpang Lima - Semarang by ASTON

Lobby Hotel Neo Candi Simpang Lima - Semarang by ASTON
Lobby
Exterior Hotel Neo Candi Simpang Lima - Semarang by ASTON
Exterior
Restaurant Hotel Neo Candi Simpang Lima - Semarang by ASTON
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Massage

Transportation

  • Car rental

Connectivity

  • LAN Internet

Business Facilities

  • Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Neo Candi Simpang Lima - Semarang by ASTON

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Hotel Neo Candi Simpang Lima - Semarang by ASTON
105
Number of floors in Hotel Neo Candi Simpang Lima - Semarang by ASTON
3
Another facilities in Hotel Neo Candi Simpang Lima - Semarang by ASTON
Coffee shop, Room service, Safety deposit box, WiFi in public area, Laundry service

Frequently asked question in Hotel Neo Candi Simpang Lima - Semarang by ASTON

What are available facilities at Hotel Neo Candi Simpang Lima - Semarang by ASTON?
There are top facilites at Hotel Neo Candi Simpang Lima - Semarang by ASTON such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo Candi Simpang Lima - Semarang by ASTON?
The standard check-in time at Hotel Neo Candi Simpang Lima - Semarang by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hotel Neo Candi Simpang Lima - Semarang by ASTON

8.3
Very Good
From 7,145 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.4

Service and Facilites

8.3

People often mention about Hotel Neo Candi Simpang Lima - Semarang by ASTON
All
Staff Friendliness (85)
Bedroom (76)
Distance to City Center (71)
Ambiance (71)
Surroundings (68)
Room Space (68)
Accessibility (67)
Bathroom (66)
Wifi (56)
Taste (52)
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Traveler Reviews Hotel Neo Candi Simpang Lima - Semarang by ASTON

Number of reviews per page
20
40
Customer reviews
ganggar d. c.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
For transit it's quite convenient, next to Superindo and several places to eat.
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M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
I have stayed here several times and it is always satisfying, comfortable and clean…
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Nurma M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Breakfast menu of fried rice, stir-fried vegetables, tofu, carrots, and pearl porridge is ennaaak. The fried rice tastes like home cooking, delicious. For work purposes, staying 1 night is ok. Parking is one with Superindo, so it's safe.
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1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Good for a family vacation, but please improve the bathroom because many parts are outdated, the toilet is a bit wobbly, the liquid soap holder is outdated and is about to come off the wall.
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P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's nice, the car can be valet assisted, there's nothing lacking.
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Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Clean rooms, comfortable accommodation, friendly staff
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Ronald W. A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the hotel is comfortable.
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n***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good enough, pleasant enough, clean enough, pretty nice location.
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1 people find it helpful
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
At first I thought the location of this hotel was right at Simpang Lima Semarang, but it turned out to be about 3km away. But it didn't matter because it was easy to access and had a cool atmosphere. The staff were very friendly and very kind because we were allowed to check in at 1 pm without charge. The breakfast menu was also delicious and typical of Semarang. Highly recommended if you are on holiday in Semarang to stay at this hotel.
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1 people find it helpful
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The parking lot is quite spacious and next to Super Indo, so it's easy to shop for anything, hehe
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1 people find it helpful
j***u
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
The staff was not very friendly at check-in, the security guard was not responsive, when I brought a large suitcase they did not help me carry it to the lobby area, they just looked at me even though I was having difficulty carrying the suitcase.
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Accommodation's Reply
23 Jun 2025
Dear Mr./Mrs. J*U, Warm greetings from Neo Candi Simpanglima Semarang. Thank you for choosing Neo Candi Simpanglima Semarang as your accommodation and for taking the time to provide a review regarding your stay at our hotel. We apologize for the unpleasant experience you had during the check-in process, as well as the inconvenience related to the lack of assistance from our security staff. Friendly and responsive service is our top priority, and we deeply regret that this happened. We have forwarded your feedback to the relevant team for immediate evaluation and service improvement, especially in terms of sensitivity and proactiveness towards guests who need assistance. Guest satisfaction and comfort are our top priorities, and we are committed to improving our services for a better stay experience in the future. We look forward to welcoming you back with a more satisfying stay experience. We look forward to your next visit to our hotel.
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Dimas A.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 week(s) ago
For a fairly strategic location, with an environment that I personally like because it is not too crowded, and quite conducive to the parking area. However, for amenities, unfortunately it is not well-maintained, the condition of the towels is concerning, there are no mats, when we asked for a mat that was not there, because it took a long time, we left the hotel, when we returned the mat was already there, meaning there was no prior notification that we would be given when we were not in the room. this is quite uncomfortable because it is not certain that the condition of the room is left in a safe condition. Just some input, maybe things like that can be communicated in advance. hopefully it will be better in the future. Thank you.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Mr. Dimas, Warm greetings from Neo Candi Simpanglima Semarang. Thank you for choosing Neo Candi Simpanglima Semarang as your accommodation and for taking the time to provide a review regarding your stay at our hotel. We are pleased to hear that you liked the location of the hotel and the calm and conducive environment. However, we would also like to apologize for the inconvenience you experienced regarding the availability of amenities, especially towels and bath mats. Your review is very valuable to us. We understand the importance of good and transparent communication with guests, especially regarding room service when guests are not present. This will be an evaluation material for our team so that in the future we can pay more attention to service standards and provide clearer information to guests. Guest satisfaction and comfort are our top priorities, and we are committed to improving our services for a better stay experience in the future. We look forward to welcoming you back with a more satisfying stay experience. We look forward to your next visit to our hotel.
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Grecindya P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the officers are also friendly, the hotel is close to everywhere
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2 people find it helpful
M***d
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The hotel is integrated with a supermarket. On one hand it is nice because it is close if you need something, but on the other hand parking is limited. The carpet in the hotel hallway is dull and dusty, it's time to replace it. The room rates are quite affordable.
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2 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Mr./Mrs. M*d, Warm greetings from Neo Candi Simpanglima Semarang. Thank you for choosing Neo Candi Simpanglima Semarang as your accommodation and for taking the time to provide a review regarding your stay at our hotel. We are pleased to know that the hotel's location, which is integrated with a supermarket, provides convenience for you, and that our room rates are considered quite affordable. We also appreciate your input regarding the parking area and the condition of the carpet in the hotel hallway. We apologize for the inconvenience. Regarding this, we will immediately follow up with the relevant team as part of our commitment to continuously improve the quality of facilities and services. Guest satisfaction and comfort are our top priorities, and we are committed to improving our services for a better stay experience in the future. We look forward to welcoming you back with a more satisfying stay experience. We look forward to your next visit to our hotel.
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
It's a shame. A 3-star hotel, there should be more nua maintenance management improved in each room. How can the shower faucet come off like this, let it be. Also in the room there are small cockroaches. The condition of the bathroom also smells, the towels also seem to be worn out and not replaced, maybe washed but worn out from the color of the towels is dull. for breakfast okay taste and variants also the place is nice. the location is also far from Simpang Lima. Hopefully Neo Hotel can be better.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Mr./Mrs. s*i, Warm greetings from Neo Candi Simpanglima Semarang. Thank you for choosing Neo Candi Simpanglima Semarang as your accommodation and for taking the time to provide a review regarding your stay experience at our hotel. We apologize for the inconvenience you experienced, especially regarding the condition of the room and bathroom that did not meet your expectations. Regarding the loose shower faucet, the presence of small cockroaches in the room, the condition of the towels, and the unpleasant odor in the bathroom, we deeply regret this and will immediately follow up on these findings with our Housekeeping and Engineering teams so that it does not happen again in the future. We also appreciate the positive appreciation given to our breakfast menu and the atmosphere of our dining area. We are pleased to know that you enjoyed the breakfast we served. Input regarding the location will be our consideration in the future, although our location is not right in the Simpang Lima area. Guest satisfaction and comfort are our top priorities, and we are committed to improving our services for a better stay experience in the future. We look forward to welcoming you back with a more satisfying stay experience. We look forward to your next visit to our hotel.
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
Need more attention with room maintenance. Please look up the room regularly, a couple of objects need refreshments maintenance.
2 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Mr/Mrs P***i, Thank you for choosing NEO Candi Simpang Lima Semarang as your accommodation and taking the time to share your feedback with us. We sincerely appreciate your comments regarding the room maintenance and understand the importance of keeping all facilities in top condition. Please rest assured that we are taking your suggestions seriously. We are currently reviewing our maintenance procedures to ensure regular inspections are carried out, and any items in need of repair or refreshment are addressed promptly. Your input helps us improve, and we hope to welcome you back soon for a better experience.
Lian R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service, friendly and responsive staff.
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A***e
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
check in & check out fast get room as requested thank you
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1 people find it helpful
H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Value for money, friendly and very helpful staff. Downstairs there is Superindo and cafe, so it's convenient if you need something.
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1 people find it helpful
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
spacious and comfortable room just a little disappointed because the sheets are dull and dirty, during our 3 night stay only tidied but not changed the sheets ... because there were blood stains on the sheets since arriving until the 3rd day still the same ... Changing guests should change the sheets because who knows the previous guest was not clean. thank you
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