Hotel Pesona Enasa Merak

If possible, the water should be large and the hot water should not be hot enough

So far ok, just to improve the toilet lights, shower jet, and wifi fix. Because the lights are on and off, the shower jet is small, and the wifi connectivity is very bad.

It just so happened that I got a new room, nice, fragrant and clean, I was in room 225, I recommend it.

It's quite cheap and the location is strategic

The service is very good & the staff is friendly and very helpful, the bedroom & bathroom are clean, the atmosphere is comfortable.

The hotel staff is friendly, only the bathroom is not very clean and the room is not very cool.

Very strategic location, suitable for a break after crossing in Merak. Service excellence, car washed

Hotel staff were very helpful upon check in.

It was a nice stay here. The staff is friendly. The room and toilet are clean. The AC is also cold. Only early check in is charged quite expensively.

The hotel staff is friendly and the service is good.

Across the hotel there is an Indomaret so it's easy if you want to buy snacks hehehe. The downside yesterday was that I got a room on the top floor and the stairs were a bit steep. But the room was nice and the bathroom was also clean. Then there was a dispenser in front of the room.

Nice and comfortable close to the Merak harbor crossing.

The staff is good. The rooms are also comfortable. The water in the bathroom is small, the toilet is dirty, the push in the toilet doesn't work at all. The rest is good.

The hotel building is old, looks dark. The bathroom light in the lobby turned itself off, the AC dripped with water.

Pretty good and clean for a room at that price but the bathroom is not clean.

Old hotel, but very well maintained & clean. Rooms are spacious & comfortable. Friendly staff.

The bathroom needs to be more careful. For its cleanliness. Many Ulet enter from the drain. Even though I am a customer, instead of being given good facilities, I am given minus facilities.

I stayed at this hotel for quite a long time. 1 night deluxe (order directly at the hotel) 4 nights grand suite (via app) for cheap price via app. I review for the Grand suite room: + I can say that I feel at home & comfortable in the grand suite room rather than the deluxe + spacious room + there is a sofa + cold AC, the room is cold even though sometimes the AC is turned off because the room air is cold + the room is below in front of the car park, so it's easy if you want to get on and off your stuff + there is a telephone + there is a bathtub + clean room, cleaned every day, changed sheets + there is a prayer room in the hotel + in front of the hotel there is a minimarket + the employees are polite and kind - the bathroom is clean but why does it smell bad, only in the bathroom, there is ventilation leading out maybe the smell from outside the bathroom & from the ventilation that makes mosquitoes come in, so the bathroom door has to be closed - the shower is concerning (there is a photo) maybe because it is made of iron so it rusts, to the point of not wanting to touch it - there is no hot water for bathing - for the bathroom & the room in front of the bathroom for some reason the air is different, it's really unpleasant maybe the lights need to be replaced with brighter ones because they are too dim - key the room had an error twice - when the room key was wrong I asked the staff to help, one of them was to fix it and the other one was to help, well the father was the one who helped me, why didn't I take my shoes off when I entered the room, even though it was just around the door but the room was finished with a mop - there was no refrigerator, even though in the photo there was a refrigerator, I was disappointed - the water tasted strange - there weren't many TV channels - if you order & pay directly at the hotel the car will be washed but via Traveloka No - there is no hot water kettle, only a kettle for refilling water & glasses is provided, but there is a dispenser in each room, it hasn't been filled for 2 days and the hotel has to check often because drinking water is not provided in the room, the glass in the room needs to be replaced, I want to drink until I can't bear to look at the glass - the public swimming pool is a bit surprising, there were outsiders swimming 3 days in a row then from noon to evening - for the price of food in the restaurant, if you want to order, ask the price first because the price posted in each room & table is different, maybe it hasn't been updated

I stayed at this hotel for quite a long time. 1 night in deluxe (order and pay directly at the hotel) 4 nights in grand suite (via app) for cheap price via app. I review for deluxe room: *1 night deluxe I ordered directly at the hotel can get 1 night grand suite via app. * but if you order directly at the hotel you get breakfast and car wash (experience using app car wash 1x 3x not) *breakfast is mediocre all spicy (spicy capcay, spicy chicken, spicy mendoan, banana, bread with jam, tea) so for the kids only fried chicken. I had breakfast at 7.45 the menu was already leftover if I don't say it won't be filled. * 1 night deluxe room not comfortable the next day changed to grand suite. * no photo because arrived in the afternoon and tomorrow afternoon wanted to move quickly. * old building hotel deluxe room seems to need more attention, the wall lamp above the bed is dead and left like that. * There is no hot water kettle, only a kettle for refilling water and a glass is provided, but a dispenser is provided in each room, it hasn't been filled for 2 days and the hotel has to check frequently because drinking water is not provided in the rooms. The glasses in the room need to be replaced, I want to drink until I can't bear to look at the glass. * the public swimming pool was a bit surprising, there were outsiders swimming continuously for 3 days in a row from noon until evening. * There is no hot water for bathing. * the water tastes strange. * There are not many TV channels. * no telephone. * For food prices in restaurants, it's better to ask first because what is posted in each room and table is different, maybe it hasn't been updated yet. + Spacious rooms. + Clean rooms even though the building is old.