Hotel Santika Kelapa Gading

Hotels
Preferred Partner Plus
8.4
/10
Very Good
5,522 reviews

What Guests Say About Their Stay

Staff Friendliness (109)
Bedroom (94)
Hotel Area (89)
Bathroom (88)
Y***a
10.0
/ 10
The staff are helpful and friendly. The place is comfortable and family friendly.
Teuku U.
8.5
/ 10
The location is very strategic for those who want to leisure for a while and provide culinary experience since it close to Mall Kelapa Gading, Mall Of Indonesia, and Bellaterra Lifestyle Center. The room is impeccable, the staff are friendly, and very helpful for the check-in process.
G***t
10.0
/ 10
The receptionist was very friendly and helpful with check-in and additional stays. The breakfast was comprehensive and varied. This would be one of my recommended accommodations.
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G***t
10.0
/ 10
The receptionist was very friendly and helpful with check-in and additional stays. Breakfast was comprehensive and varied. This would be one of my recommended accommodations.
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Binsar P. S.
8.5
/ 10
The hotel is clean, comfortable, strategically located and the breakfast is delicious, especially the fried rice.
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In the Area
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Mahaka Square - Jalan Kelapa Nias Raya Blok HF 3, Kelapa Gading, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Santika Kelapa Gading is a hotel in a good neighborhood, which is located at West Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Santika Kelapa Gading

Mahaka Square - Jalan Kelapa Nias Raya Blok HF 3, Kelapa Gading, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
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Lobby Hotel Santika Kelapa Gading
Lobby 2 Hotel Santika Kelapa Gading

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Hotel Santika Kelapa Gading Rates per Night

Hotel Santika Kelapa Gading room rates start from SGD 45 before tax per night, which becomes SGD 50 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Santika Kelapa Gading hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Santika Kelapa Gading Location & Address

Hotel Santika Kelapa Gading is located at Jl. Perintis Kemerdekaan No.1, RT.1/RW.14, Kelapa Gading Timur, Kec. Kelapa Gading, Kota Jakarta Utara, Daerah Khusus Ibukota Jakarta 14240, Indonesia. It's situated in the Kelapa Gading area of Jakarta Utara, known for its shopping malls and diverse culinary scene. The hotel is approximately 15 km from the city center.

How to go to Hotel Santika Kelapa Gading from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and need a hotel transfer to Hotel Santika Kelapa Gading? Getting from the airport to the hotel is relatively straightforward. Here are a few options to consider:

  • Taxi (Most Direct):

    A taxi is the most direct way to reach the hotel. You can find official taxi counters at the airport. Be sure to use a reputable taxi service like Blue Bird or Express Taxi. The journey will take approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up at the designated area. This can be a convenient option, especially if you're familiar with using ride hailing services.
  • Airport Bus (Budget-Friendly):

    DAMRI buses operate from the airport to various points in Jakarta. You can take a bus to a major transportation hub like Gambir Station or Pasar Senen, and then take a taxi or ride hailing service to the hotel. This is the most affordable option, but it will take longer.
  • Airport Train (Potentially Faster):

    The airport train connects Soekarno-Hatta International Airport to Sudirman Baru Station in central Jakarta. From Sudirman Baru Station, you can take a taxi or ride hailing service to Hotel Santika Kelapa Gading. This option can be faster than a taxi during peak traffic hours.

Tips:

For the most convenient route, especially if you have luggage, a taxi or ride hailing service is recommended. During peak hours, consider the airport train to Sudirman Baru Station followed by a taxi to avoid traffic congestion.

Hotel Santika Kelapa Gading Reviews & Summary

Looking for all about hotel Hotel Santika Kelapa Gading? Hotel reviews consistently praise the hotel for its excellent location, comfortable rooms, and friendly staff. Guests appreciate the hotel's proximity to shopping malls, restaurants, and other attractions in the Kelapa Gading area.

What guests love about the hotel is its cleanliness, convenient location, and the helpfulness of the staff. The hotel's standout feature is its rooftop pool, which offers stunning views of the city. The hotel also boasts a well-equipped fitness center and a relaxing spa.

Here's a short, positive review to encourage bookings: "I had a fantastic stay at Hotel Santika Kelapa Gading! The room was spacious and clean, the staff were incredibly friendly and helpful, and the location was perfect for exploring the area. I highly recommend this hotel!"

Hotel Santika Kelapa Gading Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Santika Kelapa Gading offers a variety of hotel room type to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone.

  • Superior Room:

    These rooms offer comfortable accommodation with a choice of king or twin beds. Non-smoking rooms are available. Some rooms have bathtubs, while others have bidets.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and comfort. They also come with a choice of king or twin beds and offer both smoking and non-smoking options.
  • Executive Suite:

    These suites feature a separate living area and bedroom, providing ample space for relaxation and work. They typically have a king-size bed and a bathtub.
  • Santika Suite:

    The most luxurious option, the Santika Suite offers a spacious living area, a separate bedroom with a king-size bed, and a large bathroom with a bathtub and shower.

Hotel Santika Kelapa Gading is not a pet-friendly hotel. Please check with the hotel directly for any exceptions or nearby pet boarding options.

Hotel Facilities in Hotel Santika Kelapa Gading

Hotel amenities at Hotel Santika Kelapa Gading are designed to enhance your stay and provide a comfortable and convenient experience. The hotel offers a range of hotel facilities for both adults and children.

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's rooftop swimming pool, open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center, open 24 hours.
  • Spa:

    Relax and rejuvenate at the hotel's spa, offering a variety of treatments. Operating hours are from 10:00 AM to 10:00 PM. Prices for treatments vary.
  • Restaurant:

    Indulge in delicious meals at the hotel's restaurant, serving Indonesian and international cuisine.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a range of activities and games.
  • Meeting Rooms:

    The hotel offers several meeting rooms for business events and conferences.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Hotel Santika Kelapa Gading

Hotel Santika Kelapa Gading offers a variety of dining options to satisfy your culinary cravings. Whether you're looking for a hearty hotel buffet, a delicious meal at the hotel restaurant, or a quick bite at the hotel cafe, you'll find something to suit your taste.

  • Gendis Restaurant:

    This is the hotel's main restaurant, serving a buffet breakfast, lunch, and dinner. The cuisine is a mix of Indonesian and international dishes. The buffet breakfast costs approximately SGD 25 per person. Opening hours are from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    This cafe offers a selection of coffee, tea, pastries, and light snacks. It's a great place to relax and unwind. Prices range from SGD 5 to SGD 15. Opening hours are from 9:00 AM to 11:00 PM.

Gendis Restaurant is known for its signature dish, Nasi Goreng Santika, a flavorful fried rice dish with chicken, shrimp, and vegetables.

Hotel Santika Kelapa Gading Airport pickups and How to Book

Looking for hotels with airport shuttle? Hotel to airport transfer can make your travel experience much smoother. Hotel Santika Kelapa Gading offers airport pick-up services for a fee.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. You will need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and take you to the hotel. The cost of the airport pick-up is approximately SGD 30.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is easier than you think! Knowing the nearby MRT station and nearby bus station can save you time and money. Here are some public transport options near Hotel Santika Kelapa Gading:

  • Boulevard Utara Bus Stop:

    This bus stop is located approximately 500 meters from the hotel. Several TransJakarta bus routes stop here, providing access to various parts of the city.
  • Kelapa Gading Mall Bus Stop:

    Located about 1 km from the hotel, this bus stop is another convenient option for accessing TransJakarta buses.

To use the TransJakarta bus system, you will need a prepaid card, such as a JakCard or e-money card. These cards can be purchased at TransJakarta bus stops and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? There are plenty of nearby beach to me and nearby places to go in and around Jakarta Utara. From theme parks to cultural attractions, there's something for everyone.

  • Dunia Fantasi (Dufan) (12 km):

    A popular theme park with thrilling rides and attractions. Entry price is approximately SGD 25 per person.
  • Sea World Ancol (11 km):

    Discover marine life at this aquarium. Entry price is approximately SGD 20 per person.
  • Waterbom Jakarta (14 km):

    A water park with slides and pools for all ages. Entry price is approximately SGD 22 per person.
  • Jakarta History Museum (15 km):

    Learn about the history of Jakarta at this museum housed in a former city hall. Entry is free.
  • Museum Bank Indonesia (16 km):

    Explore the history of Indonesian banking at this museum. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Santika Kelapa Gading (Jakarta Utara)

Exploring the nearby dining scene is a must when staying in Jakarta Utara. From trendy cafes to authentic local food, there's something to satisfy every palate. Here are some recommendations for food eatiries near me:

Cafes/Restaurants:

  • Starbucks Kelapa Gading:

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • Pizza Hut Kelapa Gading:

    A popular pizza restaurant serving a range of pizzas, pasta dishes, and appetizers.
  • Hakata Ikkousha Ramen Kelapa Gading:

    A ramen restaurant serving authentic Hakata-style ramen.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with chicken, shrimp, or vegetables.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Soto Ayam:

    Indonesian chicken soup.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.

Shopping places near Hotel Santika Kelapa Gading (Jakarta Utara)

If you're looking for some retail therapy, you're in luck! There are several shops near me and nearby shopping options near Hotel Santika Kelapa Gading. From malls near hotel to local markets, you'll find plenty of places to shop.

  • Kelapa Gading Mall:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Mall Artha Gading:

    Another popular shopping mall with a range of international and local brands.
  • ITC Cempaka Mas:

    A wholesale shopping center offering a variety of goods at competitive prices.

Other Places to Stay Near Hotel Santika Kelapa Gading

If Hotel Santika Kelapa Gading is fully booked or you're looking for alternative accommodations, there are several other options nearby. Here's a list of some of the best hotel nearby:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel offering exceptional service and amenities.
  • Hotel Indonesia Kempinski Jakarta:

    An iconic hotel with a rich history and stunning views.
  • Grand Hyatt Jakarta:

    A sophisticated hotel with a range of dining and entertainment options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Holiday Inn Jakarta Kemayoran:

    A comfortable and convenient hotel with a range of facilities.
  • Mercure Jakarta Cikini:

    A stylish hotel with a central location.
  • Best Western Plus Kemayoran Hotel:

    A modern hotel with comfortable rooms and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Ibis Styles Jakarta Sunter:

    A budget-friendly hotel with a modern design.
  • Amaris Hotel Kelapa Gading:

    A simple and clean hotel with a convenient location.
  • favehotel Kelapa Gading:

    A colorful and affordable hotel with a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Jakarta doesn't have to be a chore. With its convenient location, comfortable accommodations, and excellent facilities, Hotel Santika Kelapa Gading is a great choice for both business and leisure travellers. Check Hotel availability and make your Hotel reservations today!

Whether you're looking for a relaxing getaway or a base for exploring the city, Hotel Santika Kelapa Gading offers a comfortable and convenient stay. Don't miss out on the opportunity to experience Indonesian hospitality at its finest. Book your room booking now through Traveloka and enjoy exclusive deals and discounts!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Hotel Santika Kelapa Gading

Fitness Center Hotel Santika Kelapa Gading
Fitness Center
Functional Hall Hotel Santika Kelapa Gading
Functional Hall
Lobby Hotel Santika Kelapa Gading
Lobby
Exterior Hotel Santika Kelapa Gading
Exterior
Bedroom Hotel Santika Kelapa Gading
Bedroom

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Gala dinner
  • Show cooking restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Non-smoking room
  • Smoking area

Things to Do

  • Garden
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Transportation

  • Area shuttle

Accommodation Policy & General Information in Hotel Santika Kelapa Gading

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 09:30.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Kelapa Gading
146
Number of floors in Hotel Santika Kelapa Gading
5
Another facilities in Hotel Santika Kelapa Gading
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked question in Hotel Santika Kelapa Gading

What are available facilities at Hotel Santika Kelapa Gading?
There are top facilites at Hotel Santika Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Kelapa Gading?
The standard check-in time at Hotel Santika Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Kelapa Gading provide breakfast?
Yes, Hotel Santika Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Kelapa Gading
Hotel Santika Kelapa Gading has a 3.0-star rating.
How many floors does Hotel Santika Kelapa Gading have?
Hotel Santika Kelapa Gading has 5.
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More Reviews from Other Guests in Hotel Santika Kelapa Gading

8.4
Very Good
From 5,460 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Hotel Santika Kelapa Gading
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Kamar Tidur (52)
Kamar Mandi (49)
Area Hotel (47)
Rasa (46)
Suasana (45)
Ukuran Kamar (45)
Akses (43)
Variasi (42)
Lingkungan Sekitar (40)
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Traveler Reviews Hotel Santika Kelapa Gading

Number of reviews per page
20
40
Customer reviews
N***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
good place to stay cation,😊👌🏻👍🏻🤗,😊👌🏻👍🏻🤗,😊👌🏻👍🏻🤗
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N***n
icon-Staycation
Staycation
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8.4
/10
Reviewed 6 day(s) ago
The restaurant is very overpriced. I added 2 children before eating and wanted to pay, so I told them to do it later. It turned out to be incredibly expensive, even though the menu was village food, including vegetables, pumpkin, tofu, and tempeh, fried rice, and hard rice. There weren't even any sausages per child. It cost 120,000 Rupiah. I was disappointed with the ramen menu, which was exorbitantly priced. There was access to Seuperindo. When I wanted to go back to the hotel, the card couldn't be tapped. Entering the room also couldn't be tapped, even though we hadn't checked out yet, it was still 11:30 AM.
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agatha d.
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Transit
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9.7
/10
Reviewed 2 week(s) ago
Hotel staff are friendly and check in and check out process is fast.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Agatha, Warmest regards, Hotel Santika Kelapa Gading Thank you for taking the time to write a review of your stay. Your review is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading for business or leisure. Best regards, Hotel Santika Kelapa Gading Management
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D***n
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Thank you for your service. I left my perfume behind yesterday. Thank God, I was finally able to retrieve it.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Hotel Santika Kelapa Gading would like to extend our warmest wishes to you. We sincerely thank you for taking the time to write a review of our hotel. Your feedback is very important in maintaining the quality of our products and services. We look forward to welcoming you back again for a meeting or a stay at Hotel Santika Kelapa Gading. Wishing you good health. Hotel Santika Kelapa Gading Management
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M***a
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Very good and close to everywhere
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Hotel Santika Kelapa Gading would like to extend our warmest wishes to you. We appreciate you taking the time to write us a review. Your feedback will help us maintain the quality of our products and services. We look forward to welcoming you again, whether for a business meeting or an overnight stay. Wishing you good health. Hotel Santika Kelapa Gading Management
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Haris H.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Friendly staff and clean rooms, thank you.
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Accommodation's Reply
14 Oct 2025
Dear Mr. Haris, Warmest regards, Hotel Santika Kelapa Gading We sincerely appreciate you taking the time to write a review of our hotel. Your review is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back for a meeting or an overnight stay. Stay safe and healthy, Hotel Santika Kelapa Gading Management
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Kurniawan A. u.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
clean, comfortable, strong wifi, the room is quite spacious but unfortunately the sound from outside is very audible, so it is a bit noisy.
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Accommodation's Reply
03 Oct 2025
Dear Mr. Kurniawan A. Warm greetings from Hotel Santika Kelapa Gading. We greatly appreciate your time and your review of our hotel. Your review is very useful for us to improve the quality and service for our guests. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best wishes for continued health and success, Hotel Santika Kelapa Gading Management
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Verified Traveler
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Business
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5.7
/10
Reviewed 5 week(s) ago
There is a small case for free vehicle parking so that guests are reminded more often to stamp/stamp the FO staff because of an incident that happened to me that I had to pay parking fees and the hotel policy could not reimburse the costs.
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Accommodation's Reply
03 Oct 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We apologize for any inconvenience. We have passed your feedback on to the parking management in the Mahaka area. We do have a policy of refunding paid parking to guests. If you would like, please contact the Front Office of Hotel Santika Kelapa Gading. Thank you for staying at Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management.
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Kiki d. a.
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Staycation
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8.5
/10
Reviewed 5 week(s) ago
Friendly hotel staff... Fast response
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Accommodation's Reply
03 Oct 2025
Dear Mr./Ms. Kiki, Warm greetings from Hotel Santika Kelapa Gading. We appreciate the time you have taken to review our hotel. Your feedback helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best wishes for continued health and success, Hotel Santika Kelapa Gading Management
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y***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The staff were very friendly and accommodating!
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Accommodation's Reply
03 Oct 2025
Dear Respected Guest, Warmest greetings from Hotel Santika Kelapa Gading, We really appreciate for taking your valuable time to review our hotel. Your review is very advantages for us to maintain the quality of our products and services. We are looking forward to welcoming you at Hotel Santika Kelapa Gading. Best Regards, The management of Hotel Santika Kelapa Gading
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location, very friendly staff, clean and well-maintained rooms
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Accommodation's Reply
03 Oct 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. We greatly appreciate your valuable time to review our hotel. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management.
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E***y
icon-Staycation
Staycation
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9.7
/10
Reviewed 7 week(s) ago
Always provides a calm atmosphere staying here.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Continue to maintain the existing comfort, always be successful.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
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Staycation
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8.5
/10
Reviewed 8 week(s) ago
A comfortable atmosphere. If possible, I recommend using an Android TV.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your feedback is very helpful in maintaining the quality of our products and services. We will take your feedback regarding the in-room amenities, such as Android TV, into consideration. Currently, Android TV is only available in the Suite rooms and will be expanded to other room types. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Keep maintaining and improving
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Breakfast menu is very small and tastes messy
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review has greatly helped us improve the quality of our breakfast. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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Mira T.
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8.5
/10
Reviewed 9 week(s) ago
Strategic location, delicious food, and friendly staff.
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Accommodation's Reply
15 Sep 2025
Dear Ms. Mira t, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
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Leisure
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8.5
/10
Reviewed 9 week(s) ago
It's quite environmentally friendly, hopefully it can be even better.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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F***y
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Leisure
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8.4
/10
Reviewed 9 week(s) ago
Quite pleasant, the hotel atmosphere is calm and private, the room is soundproof. However, the air in the room is a bit humid due to condensation on the AC, making the floor wet, and cleanliness needs to be improved.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. We apologize for the inconvenience caused by the dripping water from the air conditioner in your room. Your feedback is very helpful in improving the maintenance of the air conditioning system in each room, and cleanliness inside and outside the room will be our priority. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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Widia H.
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Staycation
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9.4
/10
Reviewed 9 week(s) ago
The room is surprisingly spacious, clean, and quiet.
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Accommodation's Reply
15 Sep 2025
Dear Mrs. Widia, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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8.4
Very Good
From 5,460 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.5

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Traveler Reviews Hotel Santika Kelapa Gading

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40
Customer reviews
N***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
good place to stay cation,😊👌🏻👍🏻🤗,😊👌🏻👍🏻🤗,😊👌🏻👍🏻🤗
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 day(s) ago
The restaurant is very overpriced. I added 2 children before eating and wanted to pay, so I told them to do it later. It turned out to be incredibly expensive, even though the menu was village food, including vegetables, pumpkin, tofu, and tempeh, fried rice, and hard rice. There weren't even any sausages per child. It cost 120,000 Rupiah. I was disappointed with the ramen menu, which was exorbitantly priced. There was access to Seuperindo. When I wanted to go back to the hotel, the card couldn't be tapped. Entering the room also couldn't be tapped, even though we hadn't checked out yet, it was still 11:30 AM.
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agatha d.
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Transit
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9.7
/10
Reviewed 2 week(s) ago
Hotel staff are friendly and check in and check out process is fast.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Agatha, Warmest regards, Hotel Santika Kelapa Gading Thank you for taking the time to write a review of your stay. Your review is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading for business or leisure. Best regards, Hotel Santika Kelapa Gading Management
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you for your service. I left my perfume behind yesterday. Thank God, I was finally able to retrieve it.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Hotel Santika Kelapa Gading would like to extend our warmest wishes to you. We sincerely thank you for taking the time to write a review of our hotel. Your feedback is very important in maintaining the quality of our products and services. We look forward to welcoming you back again for a meeting or a stay at Hotel Santika Kelapa Gading. Wishing you good health. Hotel Santika Kelapa Gading Management
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good and close to everywhere
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Hotel Santika Kelapa Gading would like to extend our warmest wishes to you. We appreciate you taking the time to write us a review. Your feedback will help us maintain the quality of our products and services. We look forward to welcoming you again, whether for a business meeting or an overnight stay. Wishing you good health. Hotel Santika Kelapa Gading Management
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Haris H.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff and clean rooms, thank you.
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Accommodation's Reply
14 Oct 2025
Dear Mr. Haris, Warmest regards, Hotel Santika Kelapa Gading We sincerely appreciate you taking the time to write a review of our hotel. Your review is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back for a meeting or an overnight stay. Stay safe and healthy, Hotel Santika Kelapa Gading Management
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Kurniawan A. u.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
clean, comfortable, strong wifi, the room is quite spacious but unfortunately the sound from outside is very audible, so it is a bit noisy.
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Accommodation's Reply
03 Oct 2025
Dear Mr. Kurniawan A. Warm greetings from Hotel Santika Kelapa Gading. We greatly appreciate your time and your review of our hotel. Your review is very useful for us to improve the quality and service for our guests. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best wishes for continued health and success, Hotel Santika Kelapa Gading Management
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Verified Traveler
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Business
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5.7
/10
Reviewed 5 week(s) ago
There is a small case for free vehicle parking so that guests are reminded more often to stamp/stamp the FO staff because of an incident that happened to me that I had to pay parking fees and the hotel policy could not reimburse the costs.
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Accommodation's Reply
03 Oct 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We apologize for any inconvenience. We have passed your feedback on to the parking management in the Mahaka area. We do have a policy of refunding paid parking to guests. If you would like, please contact the Front Office of Hotel Santika Kelapa Gading. Thank you for staying at Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management.
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Kiki d. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly hotel staff... Fast response
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Accommodation's Reply
03 Oct 2025
Dear Mr./Ms. Kiki, Warm greetings from Hotel Santika Kelapa Gading. We appreciate the time you have taken to review our hotel. Your feedback helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best wishes for continued health and success, Hotel Santika Kelapa Gading Management
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y***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The staff were very friendly and accommodating!
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Accommodation's Reply
03 Oct 2025
Dear Respected Guest, Warmest greetings from Hotel Santika Kelapa Gading, We really appreciate for taking your valuable time to review our hotel. Your review is very advantages for us to maintain the quality of our products and services. We are looking forward to welcoming you at Hotel Santika Kelapa Gading. Best Regards, The management of Hotel Santika Kelapa Gading
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location, very friendly staff, clean and well-maintained rooms
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Accommodation's Reply
03 Oct 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. We greatly appreciate your valuable time to review our hotel. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management.
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Always provides a calm atmosphere staying here.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Continue to maintain the existing comfort, always be successful.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
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Staycation
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8.5
/10
Reviewed 8 week(s) ago
A comfortable atmosphere. If possible, I recommend using an Android TV.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your feedback is very helpful in maintaining the quality of our products and services. We will take your feedback regarding the in-room amenities, such as Android TV, into consideration. Currently, Android TV is only available in the Suite rooms and will be expanded to other room types. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Keep maintaining and improving
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Breakfast menu is very small and tastes messy
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review has greatly helped us improve the quality of our breakfast. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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Mira T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location, delicious food, and friendly staff.
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Accommodation's Reply
15 Sep 2025
Dear Ms. Mira t, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It's quite environmentally friendly, hopefully it can be even better.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Quite pleasant, the hotel atmosphere is calm and private, the room is soundproof. However, the air in the room is a bit humid due to condensation on the AC, making the floor wet, and cleanliness needs to be improved.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. We apologize for the inconvenience caused by the dripping water from the air conditioner in your room. Your feedback is very helpful in improving the maintenance of the air conditioning system in each room, and cleanliness inside and outside the room will be our priority. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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Widia H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The room is surprisingly spacious, clean, and quiet.
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Mrs. Widia, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
Number of reviews per page
20
40