Java Paragon Hotel And Residence

Hotels
Preferred Partner Plus
8.6
/10
Very Good
5,064 reviews

What Guests Say About Their Stay

Staff Friendliness (105)
Bedroom (98)
Room Space (97)
Bathroom (86)
Johansen B.
9.4
/ 10
This will be my go to hotel if I’m going to Surabaya. The room is very spacious, feels like home. Also, the bathroom is nice and quite big. The attention to small details to make every guest feel comfortable is very nice.
Albert A. S.
10.0
/ 10
In the center of the city, so going anywhere is very near. Next to Ciputra World, and near to Pakuwon Mall. Surrounded by many restaurants. The food is good and there are many choices. From the room, we had a beautiful night view of Surabaya. The price was worth it for the service.
R***n
9.4
/ 10
The hotel staff was friendly and efficient. I checked in without any issues, and was immediately given my room key. Throughout my stay at Hotel Paragon, I experienced no issues whatsoever, and it was always a comfortable stay. Thank you to all the staff at Hotel Paragon... I will definitely stay at Hotel Paragon again.
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Ubay C.
8.5
/ 10
There is a receptionist named Ratih, she is friendly and willing to help guests to help print even though she herself is busy. This is a plus point for the standard of service provided by the staff to their guests.
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A***a
10.0
/ 10
It's very comfortable to stay here. I stayed in a 2 bedroom apartment, it's comfortable and clean. There are gym facilities and a swimming pool. The breakfast place is also delicious and comfortable. Highly recommended, especially if you stay with family.
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In the Area
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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Famous among Business Traveler
Located near Shopping Spot
+2 more
note: hotel was previously named Java Paragon Hotel and Residences Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Java Paragon Hotel And Residence

Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256
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Lobby Java Paragon Hotel And Residence
Lobby 2 Java Paragon Hotel And Residence

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Java Paragon Hotel And Residence Rates per Night

Java Paragon Hotel And Residence room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Java Paragon Hotel And Residence hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Java Paragon Hotel And Residence Location & Address

Java Paragon Hotel And Residence is located at Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256, Jl. Mayjen Sungkono 101-103, Dukuh Pakis, Surabaya, East Java, Indonesia, 60225. It's situated in the Surabaya area of Indonesia, known for its vibrant city life and culinary scene. The hotel is approximately 7 km from the city center.

How to go to Java Paragon Hotel And Residence from Airport

Navigating from Juanda International Airport (SUB) to Java Paragon Hotel And Residence is straightforward. Several options are available, each with its own advantages in terms of cost and convenience. Consider these options for your hotel transfer from airport to hotel.
  • Taxi (Most Direct):

    Taxis are readily available at the airport. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are available in Surabaya. Simply book a ride through the app for a convenient and relatively quick transfer.
  • Airport Bus (Most Affordable):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal, then take a local bus or taxi to the hotel. This is the cheapest option but takes the longest.
  • Hotel Transfer (Pre-Booked):

    Check if Java Paragon Hotel And Residence offers a hotel transfer service. This can be pre-booked for a hassle-free experience.

Tips:

For the most convenient route, consider a taxi or ride hailing service, especially if you have luggage. If you're on a budget and have time to spare, the airport bus is a viable option.

Java Paragon Hotel And Residence Reviews & Summary

Looking for all about hotel Java Paragon Hotel And Residence? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Surabaya. Guests frequently praise its excellent service, comfortable accommodations, and convenient location. What makes Java Paragon Hotel And Residence stand out is its commitment to providing a memorable experience. The hotel boasts a range of amenities, including a swimming pool, fitness center, and multiple dining options. Its spacious rooms and attentive staff ensure a comfortable and enjoyable stay. Here's what one satisfied guest had to say: "The Java Paragon Hotel And Residence exceeded my expectations! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the location was perfect for exploring Surabaya. I highly recommend this hotel."

Java Paragon Hotel And Residence Room Types Available

Choosing the right hotel room type can significantly enhance your stay at Java Paragon Hotel And Residence. Understanding the different hotel bedroom types available allows you to select the perfect accommodation to suit your needs and preferences. Here's a breakdown of the categories of hotel rooms you can find:
  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Executive Suite:

    Enjoy extra space and enhanced amenities in these suites, some featuring bathtubs.
  • Family Room:

    Ideal for families, these rooms offer ample space and may include connecting rooms.
  • Presidential Suite:

    The most luxurious option, offering panoramic views, a separate living area, and premium amenities.
Java Paragon Hotel And Residence is not a pet-friendly hotel.

Hotel Facilities in Java Paragon Hotel And Residence

Java Paragon Hotel And Residence offers a wide array of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, the hotel amenities cater to both adults and children.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7 AM to 7 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa & Wellness Center:

    Indulge in rejuvenating treatments. Prices vary depending on the service.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open from 9 AM to 6 PM.
  • Business Center:

    Stay connected with business facilities. Open 24 hours.
  • Free Wi-Fi:

    Enjoy complimentary high-speed internet access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Java Paragon Hotel And Residence

Java Paragon Hotel And Residence boasts several dining options, ensuring a delightful culinary experience for every guest. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to satisfy your cravings.
  • The Cafe:

    Enjoy a variety of international and Indonesian dishes. Open for breakfast, lunch, and dinner. Buffet breakfast is available at approximately SGD 25 per person.
  • Citrus Restaurant:

    Specializing in Asian cuisine, this restaurant offers a sophisticated dining experience. Open for lunch and dinner. Signature dishes include Peking Duck and Singapore Chilli Crab.
  • Pool Bar:

    Relax by the pool and enjoy refreshing drinks and light snacks. Open from 10 AM to 10 PM.

Java Paragon Hotel And Residence Airport pickups and How to Book

Looking for hotels with airport shuttle services? Java Paragon Hotel And Residence offers a convenient hotel to airport transfer service for its guests. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Here's how to book:
  1. Contact the hotel's concierge or front desk via phone or email.
  2. Provide your flight details, including arrival time and flight number.
  3. Confirm the pick-up location and any special requirements.

Nearby MRT Station & Bus Stops

Navigating Surabaya using public transport is relatively easy, with several MRT nearby and bus stops nearby Java Paragon Hotel And Residence. Knowing the nearest MRT station and nearby bus station can make your travel more convenient.
  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Mayjen Sungkono, approximately 500 meters from the hotel. Several local buses pass through this stop.
For bus travel, you can purchase a prepaid card at convenience stores or bus terminals.

Nearby Attractions for Family / Kid Friendly

Surabaya offers a variety of nearby activities and nearby places to go, making it a fantastic destination for families. If you're looking for nearby sightseeing places and things to see nearby, here are a few kid-friendly options near Java Paragon Hotel And Residence:
  • Surabaya Zoo (Kebun Binatang Surabaya):

    One of the oldest zoos in Indonesia, home to a diverse collection of animals. Approximately 8 km from the hotel. Entry fee: SGD 7 per person.
  • Ciputra Waterpark:

    A fun-filled waterpark with various slides and pools. Approximately 10 km from the hotel. Entry fee: SGD 15 per person.
  • House of Sampoerna:

    A museum showcasing the history of Sampoerna cigarettes, with interactive exhibits. Approximately 6 km from the hotel. Free entry.
  • Monumen Kapal Selam (Submarine Monument):

    A real submarine turned into a museum, offering a unique experience. Approximately 5 km from the hotel. Entry fee: SGD 3 per person.
  • Taman Bungkul:

    A beautiful park with playgrounds, a skate park, and a food court. Approximately 4 km from the hotel. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Java Paragon Hotel And Residence (Surabaya)

Exploring the nearby dining scene around Java Paragon Hotel And Residence is a must for any food lover. From trendy cafes to authentic local food, there's something for everyone. Here are some recommendations for nearby dining:

Cafes/Restaurants:

  • Carpentier Kitchen:

    A popular spot known for its delicious coffee and Western-style dishes.
  • Bon Ami Restaurant:

    A Surabaya institution serving Indonesian and European cuisine.
  • My Kopi-O!:

    A cafe chain offering a variety of coffee drinks and light meals.

Local Street Food:

  • Sate Klopo Ondomohen:

    Grilled coconut satay, a Surabaya specialty.
  • Rawon Setan:

    A rich beef soup with a dark, flavorful broth.
  • Lontong Balap:

    A traditional rice cake dish with bean sprouts and tofu.
  • Tahu Tek Tek:

    Fried tofu with shrimp paste and peanut sauce.
  • Rujak Cingur:

    A unique salad with boiled cow lips and a spicy peanut sauce.

Shopping places near Java Paragon Hotel And Residence (Surabaya)

If you're looking for nearby shopping options, Java Paragon Hotel And Residence is conveniently located near several malls and department stores near me. Whether you're searching for high-end brands or local souvenirs, you'll find plenty of shops near me to explore.
  • Tunjungan Plaza:

    One of the largest shopping malls in Surabaya, offering a wide range of international and local brands.
  • Pakuwon Mall:

    A modern shopping mall with a variety of retail outlets, restaurants, and entertainment options.
  • Galaxy Mall:

    Another popular shopping destination with a mix of fashion, dining, and entertainment.

Other Places to Stay Near Java Paragon Hotel And Residence

If Java Paragon Hotel And Residence is fully booked or you're looking for alternative accommodations, here are some other options to consider. There are many affordable hotels nearby, ranging from luxury to budget-friendly.

Luxury/5-Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel offering exceptional service and amenities.
  • The Westin Surabaya:

    A stylish hotel with modern rooms and a rooftop pool.
  • JW Marriott Hotel Surabaya:

    A sophisticated hotel with a range of dining options and a spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    A comfortable hotel with a convenient location.
  • Hotel Ciputra World Surabaya:

    A modern hotel connected to a shopping mall.
  • Mercure Surabaya Grand Mirama:

    A well-appointed hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly option with clean and comfortable rooms.
  • Amaris Hotel Embong Malang Surabaya:

    A simple and convenient hotel in a central location.
  • Favehotel MEX Surabaya:

    A modern hotel with a vibrant atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Surabaya is essential, and Java Paragon Hotel And Residence offers a fantastic option with its excellent location, amenities, and service. With various room types and facilities, it caters to a wide range of travellers. Don't miss out on the chance to experience this wonderful hotel. Check hotel availability and make your hotel reservations today! Ready to book your stay? Visit Traveloka to book cheap hotels in Indonesia and find the best deals on accommodations. Looking for something closer to your current location? Explore cheap hotels nearby and discover the perfect place to stay.

All facilities in Java Paragon Hotel And Residence

Bar, Cafe and Lounge Java Paragon Hotel And Residence
Bar, Cafe and Lounge
Swimming Pool Java Paragon Hotel And Residence
Swimming Pool
Fitness Center Java Paragon Hotel And Residence
Fitness Center
Functional Hall Java Paragon Hotel And Residence
Functional Hall
Lobby Java Paragon Hotel And Residence
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Sports and Recreations

  • Basketball
  • Fitness center
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Java Paragon Hotel And Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

The Tennis Court is currently under renovation to enhance our guest experience. closed temporarily from 11-9-2025 to 31-1-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Java Paragon Hotel And Residence
231
Number of floors in Java Paragon Hotel And Residence
22
Another facilities in Java Paragon Hotel And Residence
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Java Paragon Hotel And Residence

What are available facilities at Java Paragon Hotel And Residence?
There are top facilites at Java Paragon Hotel And Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Paragon Hotel And Residence?
The standard check-in time at Java Paragon Hotel And Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Java Paragon Hotel And Residence provide breakfast?
Yes, Java Paragon Hotel And Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Java Paragon Hotel And Residence
Java Paragon Hotel And Residence has a 4.0-star rating.
How many floors does Java Paragon Hotel And Residence have?
Java Paragon Hotel And Residence has 22.
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More Reviews from Other Guests in Java Paragon Hotel And Residence

8.6
Very Good
From 4,919 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about Java Paragon Hotel And Residence
All
Staff Friendliness (72)
Bedroom (72)
Ambiance (65)
Distance to City Center (61)
Room Space (61)
Bathroom (61)
Hotel Area (55)
Accessibility (49)
Taste (48)
Family Friendly (47)
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Traveler Reviews Java Paragon Hotel And Residence

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall a good experience. Deluxe room size is big. Breakfast spread is huge. Recommended
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Accommodation's Reply
22 Oct 2025
Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your kind and encouraging review through Traveloka. We are truly pleased to hear that you had an overall good experience and that several aspects of your stay met your expectations. It’s wonderful to know that you found our Deluxe Room spacious and comfortable, we strive to ensure our guests feel relaxed and well-accommodated throughout their stay. We're also glad that you enjoyed the variety and abundance of our breakfast spread. Our culinary team works hard to provide a wide selection that caters to different tastes and preferences, so it's always rewarding to hear that guests appreciate it. Your kind words and recommendation mean a lot to us, and they serve as great motivation for our entire team to continue delivering memorable experiences for all our guests. We look forward to the pleasure of welcoming you back on your next visit. Regards, Management
Sulaiman
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly hotel staff, good service, clean place.
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Accommodation's Reply
17 Oct 2025
Dear Mr. Sulaiman, Best regards, Java Paragon Hotel and Residences Surabaya Thank you very much for sharing your experience with us via Traveloka. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of our service, and the cleanliness of our hotel environment. Guest comfort and satisfaction are our top priorities, and positive comments like these motivate all our team to maintain and improve our service standards. We sincerely hope to welcome you back on your next visit and provide you with even more memorable experiences. Best regards, Management
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S***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Improve the service, then it will go up a grade.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear S*N, Sincerely yours, Java Paragon Hotel and Residences Surabaya Thank you for your review and feedback via Traveloka. We value your feedback and it helps us to improve our service quality. We apologize if any part of our service did not meet your expectations during your stay. We will take your feedback into consideration for future improvements. We are committed to continuously improving our service standards to provide an even better guest experience. We look forward to welcoming you back with the best possible service. Best regards, Management
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I***R
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
comfortable and kind and the staff is friendly
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Accommodation's Reply
17 Oct 2025
Dear I*R, Warmest regards, Java Paragon Hotel and Residences Surabaya Thank you very much for taking the time to write a positive review about your stay on Traveloka. We are delighted to hear that you enjoyed your stay and that our staff’s cleanliness and service met your expectations. Guest comfort and satisfaction are always our top priority, and comments like these mean a lot to our team. This review is an encouragement for us to maintain our high standards of service and quality of our facilities and services. We look forward to welcoming you back soon, and hope that your next visit will be an even more memorable one. Best regards, Management
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achmad g. c. r.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, the location is close to my destination, Ciputra Mall. The swimming pool is really nice.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr. Achmad, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you felt comfortable with the service of our friendly staff, as well as the hotel's location close to your destination. We are also pleased to hear that you enjoyed our swimming pool facilities. Reviews like this mean a lot to us and encourage the entire team to continue providing the best service. We look forward to welcoming you back again in the future for an equally pleasant stay. Warm regards, Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategically located and affordable, easily accessible hotel. Recommended
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Accommodation's Reply
08 Oct 2025
Dear G*t, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you are satisfied with our hotel's strategic location and affordable price. Easy accessibility is indeed one of the advantages we offer, and we are happy that it can add to the comfort of your stay. Your review means a lot to us, and is a motivation to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Management.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, good service, comfortable and clean.
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Accommodation's Reply
08 Oct 2025
Dear G*t, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to hear that you were satisfied with the friendliness of our staff, the excellent service, and the comfort and cleanliness of our hotel. Guest satisfaction is our top priority, and reviews like this motivate the entire team to continue providing the best service. We look forward to welcoming you back on your next visit and providing you with an equally pleasant stay. Warm regards, Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice and pleasant, recommended. The price is affordable, will come back again.
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Accommodation's Reply
08 Oct 2025
Dear A*a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your kind and encouraging review through Traveloka. We’re truly pleased to hear that you found your stay with us both nice and pleasant. It’s also wonderful to know that you consider our hotel to be a great value for money. Your recommendation means a great deal to us, and it’s a strong motivation for our entire team to continue delivering a quality experience for every guest. We always strive to create a welcoming and enjoyable atmosphere, and it’s very rewarding to know that you felt that during your stay. Knowing that you plan to return is the greatest compliment we could ask for. We genuinely look forward to welcoming you back in the near future and providing you with another comfortable and satisfying stay. Warmest regards, Management
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very pleasant, nice ambiance, near toll and city center. Will come back again.
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Accommodation's Reply
08 Oct 2025
Dear A*a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your thoughtful review through Traveloka. We’re absolutely delighted to know that you had a very pleasant stay with us and that you appreciated the overall ambience of our hotel. We’re also glad that our strategic location, just minutes from the toll road and the city center, contributed positively to your experience. It’s always a pleasure to know that guests not only enjoy their time with us, but also look forward to coming back. We genuinely can’t wait to welcome you again and make your next visit even more memorable. Warmest regards, Management
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very recommended. Near city center. Near toll. Will be back again.
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Accommodation's Reply
08 Oct 2025
Dear A***a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your positive review through Traveloka. We’re truly delighted to hear that you had a pleasant stay and that our location close to the city center and easily accessible from the toll road made your visit more convenient. Your kind words and recommendation mean a lot to us, as we always strive to provide a comfortable and strategically located place for our guests to stay. It’s wonderful to know that you plan to return. We’ll be more than happy to welcome you back and ensure your next stay is just as enjoyable. Regards, Management
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My favorite hotel and staff friendly
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Accommodation's Reply
29 Sep 2025
Dear N***a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for your recent stay and for taking the time to share your feedback with us. We are truly honored to be considered your favorite hotel. It means so much to us that you not only enjoyed your stay, but also felt welcomed by our friendly staff. Creating a warm and comfortable environment for our guests is something we truly care about, so it’s incredibly rewarding to know that we made a positive impression on you. Your kind words are a great encouragement to our entire team, and we will continue to do our best to make every stay as pleasant and memorable as yours. We sincerely hope to have the pleasure of welcoming you back again very soon. Regards, Management
Dedy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent services and just feel like home
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Mr. Dedy, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share such a kind and heartwarming review. We are truly honored to hear that your experience with us was not only marked by excellent service but also made you feel right at home. Our goal is to create a warm, welcoming environment where every guest feels comfortable, relaxed, and well taken care of. To hear that we were able to deliver that experience for you means the world to us. Your words are a great source of motivation for our entire team, and we’re so pleased that our efforts made a positive impression during your stay. Nothing brings us more joy than knowing our guests feel a genuine sense of comfort and familiarity while staying with us just like being at home. It's this kind of feedback that encourages us to continue delivering heartfelt hospitality every day. We truly appreciate your support and trust, and we look forward to welcoming you back again soon for another enjoyable and memorable stay. With warmest regards, Management
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Close to malls and toll gates
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Accommodation's Reply
25 Sep 2025
Dear M*d, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to leave a review through Traveloka. We are very pleased to know that you found our hotel's strategic location helpful, which is indeed one of our main advantages. Easy access to shopping centers such as nearby malls, as well as proximity to the toll gate, we hope to provide extra comfort for our guests, whether coming for business or leisure. We believe that an ideal location can make the stay experience more practical and enjoyable. Going forward, we will continue to strive to provide the best service and improve our facilities to make every visit more satisfying. We also hope to welcome you back again another time, with a better and more memorable experience. Regards, Management.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to leave a review through Traveloka. We are very pleased to know that you were satisfied and gave a positive assessment of your stay at Java Paragon Hotel and Residences Surabaya. Your review is an encouragement for our entire team to continue to maintain and improve the quality of service and facilities we provide to each guest. We look forward to welcoming you back soon and providing an even more memorable experience on your next visit. Warm regards, Management.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and efficient. I checked in without any issues, and was immediately given my room key. Throughout my stay at Hotel Paragon, I experienced no issues whatsoever, and it was always a comfortable stay. Thank you to all the staff at Hotel Paragon... I will definitely stay at Hotel Paragon again.
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Accommodation's Reply
10 Sep 2025
Dear R*n, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your experience with us through Traveloka. We are delighted to hear that the check-in process was smooth and that our staff left a positive impression. We are proud to provide friendly service and ensure that every guest feels comfortable and has no problems during their stay. Your review is a great motivation for our entire team to continue providing the best service wholeheartedly. We are also very proud to be your comfortable choice during your vacation. Guest satisfaction is our main goal, and we greatly appreciate the trust you have given us. Once again, we would like to thank all our staff for their appreciation. We look forward to welcoming you back again in the future. Warm regards, Management
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Ibnu S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I had a pleasant stay at the Java Paragon Hotel. The service was friendly and responsive. Please keep it up.
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Accommodation's Reply
10 Sep 2025
Dear Mr. Ibnu, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to leave a positive review of your stay through Traveloka. We are delighted to learn that your visit was a pleasant one. Friendly service is one of our top priorities in providing the best experience for every guest who stays. Reviews like this are an added motivation for our entire team to continue to maintain service standards and improve quality in all aspects. We hope your pleasant experience during your stay with us will be a reason to return in the future, whether for business or leisure. We look forward to welcoming you back to Hotel Java Paragon. Warm regards, Management.
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly, you can microwave if you buy food from outside, it's the best
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to leave a review through Traveloka. We are very pleased to know that you were satisfied with the friendliness of our staff. Providing warm service and assisting our guests with every need is our top priority. We are also pleased that you found our food heating facilities helpful. We understand that comfort and flexibility, including when guests bring in outside food, are important during their stay. Reviews like this are a great motivation for our entire team to continue providing the best service. We hope your overall stay was enjoyable and left a positive impression. We look forward to welcoming you back again soon. Please do not hesitate to contact us if you have any special needs or requests on your next visit. Regards, Management
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
the foods taste unstable sometimes is good, sometimes terrible. pls before chef deliver new menu. let them taste the same food from the master
1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear D***n, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your feedback through Traveloka. We sincerely apologize for the inconsistency in the food quality you experienced. We have implemented standard recipes and preparation methods for all menu items to maintain quality and consistency but your observation is very important to us, and we appreciate your suggestion. We have shared your comments with our culinary team and are reviewing our internal processes to ensure better quality control and consistency in every dish served. Your satisfaction is our priority, and we’re grateful for your input in helping us improve. We hope to welcome you back soon with a much better dining experience. Warm regards, Management
T***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Recommendations for holidays and business trips
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear T*y, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to leave a review through Traveloka. We are very pleased to know that you were satisfied with your stay at our hotel, whether for leisure or business purposes. We always strive to provide the best service and facilities that support various guest needs, from comfortable rest to ease of working during your stay. Positive comments like this are a great motivation for our entire team to continue improving the quality of service. We look forward to welcoming you back on your next visit, whether for a leisure vacation or on your business trip. If you have further input or special needs for your next visit, please do not hesitate to contact us. Regards, Management
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Tophan A. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
I stayed at this hotel so many times, since more than 10 years ago I think. The location is strategic for me to go to Gresik, Sidoarjo, and surrounding cities where I need to visit.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Mr. Tophan, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for your kind review and for being one of our loyal guests for over a decade. We are truly grateful for your continued trust and support throughout the years. It brings us great joy to know that our location has consistently been convenient for your travels to Gresik, Sidoarjo, and the surrounding cities. We understand how important accessibility is, especially for business frequent travelers, and we’re glad to have been able to support your business journeys over the years. Your loyalty means a lot to us, and it motivates our entire team to continue providing the best service and experience possible. We sincerely look forward to welcoming you back in the near future and to continuing to be your home away from home whenever you’re in Surabaya. Warmest regards, Management
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8.6
Very Good
From 4,919 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about Java Paragon Hotel And Residence
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Staff Friendliness (72)
Bedroom (72)
Ambiance (65)
Distance to City Center (61)
Room Space (61)
Bathroom (61)
Hotel Area (55)
Accessibility (49)
Taste (48)
Family Friendly (47)
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Traveler Reviews Java Paragon Hotel And Residence

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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall a good experience. Deluxe room size is big. Breakfast spread is huge. Recommended
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Accommodation's Reply
22 Oct 2025
Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your kind and encouraging review through Traveloka. We are truly pleased to hear that you had an overall good experience and that several aspects of your stay met your expectations. It’s wonderful to know that you found our Deluxe Room spacious and comfortable, we strive to ensure our guests feel relaxed and well-accommodated throughout their stay. We're also glad that you enjoyed the variety and abundance of our breakfast spread. Our culinary team works hard to provide a wide selection that caters to different tastes and preferences, so it's always rewarding to hear that guests appreciate it. Your kind words and recommendation mean a lot to us, and they serve as great motivation for our entire team to continue delivering memorable experiences for all our guests. We look forward to the pleasure of welcoming you back on your next visit. Regards, Management
Sulaiman
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly hotel staff, good service, clean place.
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Accommodation's Reply
17 Oct 2025
Dear Mr. Sulaiman, Best regards, Java Paragon Hotel and Residences Surabaya Thank you very much for sharing your experience with us via Traveloka. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of our service, and the cleanliness of our hotel environment. Guest comfort and satisfaction are our top priorities, and positive comments like these motivate all our team to maintain and improve our service standards. We sincerely hope to welcome you back on your next visit and provide you with even more memorable experiences. Best regards, Management
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S***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Improve the service, then it will go up a grade.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear S*N, Sincerely yours, Java Paragon Hotel and Residences Surabaya Thank you for your review and feedback via Traveloka. We value your feedback and it helps us to improve our service quality. We apologize if any part of our service did not meet your expectations during your stay. We will take your feedback into consideration for future improvements. We are committed to continuously improving our service standards to provide an even better guest experience. We look forward to welcoming you back with the best possible service. Best regards, Management
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I***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
comfortable and kind and the staff is friendly
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Accommodation's Reply
17 Oct 2025
Dear I*R, Warmest regards, Java Paragon Hotel and Residences Surabaya Thank you very much for taking the time to write a positive review about your stay on Traveloka. We are delighted to hear that you enjoyed your stay and that our staff’s cleanliness and service met your expectations. Guest comfort and satisfaction are always our top priority, and comments like these mean a lot to our team. This review is an encouragement for us to maintain our high standards of service and quality of our facilities and services. We look forward to welcoming you back soon, and hope that your next visit will be an even more memorable one. Best regards, Management
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achmad g. c. r.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, the location is close to my destination, Ciputra Mall. The swimming pool is really nice.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr. Achmad, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you felt comfortable with the service of our friendly staff, as well as the hotel's location close to your destination. We are also pleased to hear that you enjoyed our swimming pool facilities. Reviews like this mean a lot to us and encourage the entire team to continue providing the best service. We look forward to welcoming you back again in the future for an equally pleasant stay. Warm regards, Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategically located and affordable, easily accessible hotel. Recommended
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Accommodation's Reply
08 Oct 2025
Dear G*t, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you are satisfied with our hotel's strategic location and affordable price. Easy accessibility is indeed one of the advantages we offer, and we are happy that it can add to the comfort of your stay. Your review means a lot to us, and is a motivation to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Management.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, good service, comfortable and clean.
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Accommodation's Reply
08 Oct 2025
Dear G*t, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to hear that you were satisfied with the friendliness of our staff, the excellent service, and the comfort and cleanliness of our hotel. Guest satisfaction is our top priority, and reviews like this motivate the entire team to continue providing the best service. We look forward to welcoming you back on your next visit and providing you with an equally pleasant stay. Warm regards, Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice and pleasant, recommended. The price is affordable, will come back again.
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Accommodation's Reply
08 Oct 2025
Dear A*a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your kind and encouraging review through Traveloka. We’re truly pleased to hear that you found your stay with us both nice and pleasant. It’s also wonderful to know that you consider our hotel to be a great value for money. Your recommendation means a great deal to us, and it’s a strong motivation for our entire team to continue delivering a quality experience for every guest. We always strive to create a welcoming and enjoyable atmosphere, and it’s very rewarding to know that you felt that during your stay. Knowing that you plan to return is the greatest compliment we could ask for. We genuinely look forward to welcoming you back in the near future and providing you with another comfortable and satisfying stay. Warmest regards, Management
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very pleasant, nice ambiance, near toll and city center. Will come back again.
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Accommodation's Reply
08 Oct 2025
Dear A*a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your thoughtful review through Traveloka. We’re absolutely delighted to know that you had a very pleasant stay with us and that you appreciated the overall ambience of our hotel. We’re also glad that our strategic location, just minutes from the toll road and the city center, contributed positively to your experience. It’s always a pleasure to know that guests not only enjoy their time with us, but also look forward to coming back. We genuinely can’t wait to welcome you again and make your next visit even more memorable. Warmest regards, Management
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very recommended. Near city center. Near toll. Will be back again.
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Accommodation's Reply
08 Oct 2025
Dear A***a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your positive review through Traveloka. We’re truly delighted to hear that you had a pleasant stay and that our location close to the city center and easily accessible from the toll road made your visit more convenient. Your kind words and recommendation mean a lot to us, as we always strive to provide a comfortable and strategically located place for our guests to stay. It’s wonderful to know that you plan to return. We’ll be more than happy to welcome you back and ensure your next stay is just as enjoyable. Regards, Management
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My favorite hotel and staff friendly
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Accommodation's Reply
29 Sep 2025
Dear N***a, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for your recent stay and for taking the time to share your feedback with us. We are truly honored to be considered your favorite hotel. It means so much to us that you not only enjoyed your stay, but also felt welcomed by our friendly staff. Creating a warm and comfortable environment for our guests is something we truly care about, so it’s incredibly rewarding to know that we made a positive impression on you. Your kind words are a great encouragement to our entire team, and we will continue to do our best to make every stay as pleasant and memorable as yours. We sincerely hope to have the pleasure of welcoming you back again very soon. Regards, Management
Dedy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent services and just feel like home
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Mr. Dedy, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share such a kind and heartwarming review. We are truly honored to hear that your experience with us was not only marked by excellent service but also made you feel right at home. Our goal is to create a warm, welcoming environment where every guest feels comfortable, relaxed, and well taken care of. To hear that we were able to deliver that experience for you means the world to us. Your words are a great source of motivation for our entire team, and we’re so pleased that our efforts made a positive impression during your stay. Nothing brings us more joy than knowing our guests feel a genuine sense of comfort and familiarity while staying with us just like being at home. It's this kind of feedback that encourages us to continue delivering heartfelt hospitality every day. We truly appreciate your support and trust, and we look forward to welcoming you back again soon for another enjoyable and memorable stay. With warmest regards, Management
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Close to malls and toll gates
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Accommodation's Reply
25 Sep 2025
Dear M*d, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to leave a review through Traveloka. We are very pleased to know that you found our hotel's strategic location helpful, which is indeed one of our main advantages. Easy access to shopping centers such as nearby malls, as well as proximity to the toll gate, we hope to provide extra comfort for our guests, whether coming for business or leisure. We believe that an ideal location can make the stay experience more practical and enjoyable. Going forward, we will continue to strive to provide the best service and improve our facilities to make every visit more satisfying. We also hope to welcome you back again another time, with a better and more memorable experience. Regards, Management.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to leave a review through Traveloka. We are very pleased to know that you were satisfied and gave a positive assessment of your stay at Java Paragon Hotel and Residences Surabaya. Your review is an encouragement for our entire team to continue to maintain and improve the quality of service and facilities we provide to each guest. We look forward to welcoming you back soon and providing an even more memorable experience on your next visit. Warm regards, Management.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and efficient. I checked in without any issues, and was immediately given my room key. Throughout my stay at Hotel Paragon, I experienced no issues whatsoever, and it was always a comfortable stay. Thank you to all the staff at Hotel Paragon... I will definitely stay at Hotel Paragon again.
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Accommodation's Reply
10 Sep 2025
Dear R*n, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your experience with us through Traveloka. We are delighted to hear that the check-in process was smooth and that our staff left a positive impression. We are proud to provide friendly service and ensure that every guest feels comfortable and has no problems during their stay. Your review is a great motivation for our entire team to continue providing the best service wholeheartedly. We are also very proud to be your comfortable choice during your vacation. Guest satisfaction is our main goal, and we greatly appreciate the trust you have given us. Once again, we would like to thank all our staff for their appreciation. We look forward to welcoming you back again in the future. Warm regards, Management
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Ibnu S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I had a pleasant stay at the Java Paragon Hotel. The service was friendly and responsive. Please keep it up.
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Accommodation's Reply
10 Sep 2025
Dear Mr. Ibnu, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to leave a positive review of your stay through Traveloka. We are delighted to learn that your visit was a pleasant one. Friendly service is one of our top priorities in providing the best experience for every guest who stays. Reviews like this are an added motivation for our entire team to continue to maintain service standards and improve quality in all aspects. We hope your pleasant experience during your stay with us will be a reason to return in the future, whether for business or leisure. We look forward to welcoming you back to Hotel Java Paragon. Warm regards, Management.
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly, you can microwave if you buy food from outside, it's the best
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to leave a review through Traveloka. We are very pleased to know that you were satisfied with the friendliness of our staff. Providing warm service and assisting our guests with every need is our top priority. We are also pleased that you found our food heating facilities helpful. We understand that comfort and flexibility, including when guests bring in outside food, are important during their stay. Reviews like this are a great motivation for our entire team to continue providing the best service. We hope your overall stay was enjoyable and left a positive impression. We look forward to welcoming you back again soon. Please do not hesitate to contact us if you have any special needs or requests on your next visit. Regards, Management
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
the foods taste unstable sometimes is good, sometimes terrible. pls before chef deliver new menu. let them taste the same food from the master
1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear D***n, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your feedback through Traveloka. We sincerely apologize for the inconsistency in the food quality you experienced. We have implemented standard recipes and preparation methods for all menu items to maintain quality and consistency but your observation is very important to us, and we appreciate your suggestion. We have shared your comments with our culinary team and are reviewing our internal processes to ensure better quality control and consistency in every dish served. Your satisfaction is our priority, and we’re grateful for your input in helping us improve. We hope to welcome you back soon with a much better dining experience. Warm regards, Management
T***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Recommendations for holidays and business trips
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear T*y, Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to leave a review through Traveloka. We are very pleased to know that you were satisfied with your stay at our hotel, whether for leisure or business purposes. We always strive to provide the best service and facilities that support various guest needs, from comfortable rest to ease of working during your stay. Positive comments like this are a great motivation for our entire team to continue improving the quality of service. We look forward to welcoming you back on your next visit, whether for a leisure vacation or on your business trip. If you have further input or special needs for your next visit, please do not hesitate to contact us. Regards, Management
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Tophan A. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
I stayed at this hotel so many times, since more than 10 years ago I think. The location is strategic for me to go to Gresik, Sidoarjo, and surrounding cities where I need to visit.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Mr. Tophan, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for your kind review and for being one of our loyal guests for over a decade. We are truly grateful for your continued trust and support throughout the years. It brings us great joy to know that our location has consistently been convenient for your travels to Gresik, Sidoarjo, and the surrounding cities. We understand how important accessibility is, especially for business frequent travelers, and we’re glad to have been able to support your business journeys over the years. Your loyalty means a lot to us, and it motivates our entire team to continue providing the best service and experience possible. We sincerely look forward to welcoming you back in the near future and to continuing to be your home away from home whenever you’re in Surabaya. Warmest regards, Management
Number of reviews per page
20
40