Luminor Hotel Jemursari By WH

Hotels
Preferred Partner
8.5
/10
Very Good
7,724 reviews

What Guests Say About Their Stay

Variety (247)
Staff Friendliness (239)
Taste (223)
Bedroom (211)
H***a
8.5
/ 10
My second time staying here during my trip to Surabaya, and I think the next time I return to the city, I’ll definitely stay here again. Seamless experience. Thanks heaps!
ning l.
10.0
/ 10
The hotel staff is friendly, the rooms are clean, tea and coffee are provided, there is a welcome drink, the breakfast menu is so extensive that it is confusing to choose, but overall all the menus taste good.
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R***I
8.5
/ 10
Atmosphere/Facilities: Comfortable and clean. Food: Delicious and varied. Staff: Friendly. Price: Reasonable for the facilities. Location: Strategically located near the city center
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H***I
10.0
/ 10
Staying at Luminor Hotel Surabaya offers a comfortable and memorable experience. Strategically located close to the city center and convenient transportation, the hotel offers easy travel for both business and leisure. The hotel's ambiance is modern and elegant, with clean, tidy rooms equipped with amenities such as a comfortable bed, TV, air conditioning, electric kettle, and a bathroom with a steady, hot shower. The hotel staff is friendly and prompt, making check-in and check-out quick and easy. The breakfast menu is varied and delicious, although the variety could be expanded to suit guests staying for multiple days. The hotel also features meeting rooms, a cozy restaurant, and ample parking. Overall, Luminor Hotel Surabaya is a great choice for comfortable accommodation at a reasonable price, whether for business or family trips.
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Verified Traveler
9.1
/ 10
The staff are friendly, especially the front office and restaurant staff. The breakfast is incredibly varied and delicious. From the moment you enter the lobby it smells good and the rooms are clean. Next time I go to Surabaya, I will definitely stay here again.
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In the Area
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Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Luminor Hotel Jemursari by WH Luminor Hotel Jemursari By WH is located in area / city Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Luminor Hotel Jemursari By WH

Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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Lobby Luminor Hotel Jemursari By WH
Exterior 2 Luminor Hotel Jemursari By WH

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Luminor Hotel Jemursari By WH Rates per Night

Luminor Hotel Jemursari By WH room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Luminor Hotel Jemursari By WH hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Luminor Hotel Jemursari By WH Location & Address

Luminor Hotel Jemursari By WH is located at Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292 . It's situated in the Surabaya area of Indonesia, known for its vibrant atmosphere and local eateries. The hotel is approximately 7 km from the city center.

How to go to Luminor Hotel Jemursari By WH from Airport

Looking for the best way to get to Luminor Hotel Jemursari By WH from Juanda International Airport (SUB)? Here's a breakdown of your hotel transfer options to make your journey smooth and stress-free.
  • Taxi (most direct):

    A taxi is the most straightforward option. You'll find taxi stands outside the airport terminals. The journey to Luminor Hotel Jemursari By WH typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at Juanda International Airport. Simply book a ride through your app, and a driver will pick you up from the designated area. This is often a more affordable option than a traditional taxi.
  • Airport Bus (budget-friendly):

    The DAMRI airport bus offers a budget-friendly way to reach Surabaya city centre. From there, you can take a local taxi or ride hailing service to the hotel. This option takes longer but is significantly cheaper.
  • Private Airport Transfer (pre-booked comfort):

    Pre-booking a private airport transfer ensures a seamless and comfortable journey. Your driver will meet you at the arrival hall and take you directly to the hotel. This is ideal if you prefer a hassle-free experience.
Tips: For the most convenient route, consider using a ride hailing service or pre-booking a private airport transfer. This will save you time and ensure a comfortable journey to Luminor Hotel Jemursari By WH.

Luminor Hotel Jemursari By WH Reviews & Summary

Want to know all about Luminor Hotel Jemursari By WH before you book? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Surabaya. Guests particularly appreciate the hotel's comfortable rooms and convenient location. The Luminor Hotel Jemursari By WH stands out with its modern design and excellent service. A standout feature is the rooftop pool, offering stunning city views. Here's what one happy guest had to say: "The staff were incredibly friendly and helpful, the room was spotless, and the location was perfect for exploring Surabaya. I would definitely stay here again!"

Luminor Hotel Jemursari By WH Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Luminor Hotel Jemursari By WH offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodation with a choice of a king-size bed or twin beds. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and comfort. Some rooms feature bathtubs.
  • Executive Room:

    Ideal for business travellers, the Executive Rooms include a work desk and enhanced amenities.
  • Family Room:

    Perfect for families, these rooms offer ample space and can accommodate extra beds.
  • Suites:

    For the ultimate in luxury, the Suites offer a separate living area and stunning city views.
Please note that Luminor Hotel Jemursari By WH is not a pet-friendly hotel.

Hotel Facilities in Luminor Hotel Jemursari By WH

Looking for a hotel with excellent hotel facilities? Luminor Hotel Jemursari By WH offers a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests.
  • Swimming Pool:

    Take a dip in the refreshing outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international dishes.
  • Meeting Rooms:

    The hotel offers meeting rooms for business travellers. Contact the hotel for pricing and availability.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The friendly staff are available 24/7 to assist with your needs.

Hotel Buffet or Restaurant/Cafe in Luminor Hotel Jemursari By WH

Craving a delicious meal or a relaxing coffee? Luminor Hotel Jemursari By WH boasts excellent dining options, including a hotel buffet and a charming hotel cafe.
  • Restaurant Name:

    The hotel's main restaurant offers a diverse menu of Indonesian and international cuisine.
  • Cuisine:

    International and Local Indonesian
  • Buffet:

    Enjoy a daily breakfast buffet with a wide selection of hot and cold dishes. The breakfast buffet is priced at approximately SGD 15 per person.
  • Opening Hours:

    The restaurant is open for breakfast, lunch, and dinner.
  • Signature Dish:

    Try the Nasi Goreng Istimewa, a flavorful Indonesian fried rice dish.

Luminor Hotel Jemursari By WH Airport pickups and How to Book

Need a convenient hotel to airport transfer? Luminor Hotel Jemursari By WH offers hotels with airport shuttle services to make your arrival and departure hassle-free. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel staff will confirm your booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Convenient public transport options are essential for exploring a new city. Here's information on the nearest MRT nearby and nearby bus station to Luminor Hotel Jemursari By WH:
  • Nearest MRT Station:

    While Surabaya doesn't have an extensive MRT system like Singapore, the closest commuter rail station is Wonokromo Station, approximately 4 km from the hotel.
  • Nearby Bus Stops:

    Several bus stops are located within walking distance of the hotel, offering connections to various parts of Surabaya. Look for bus stops along Jalan Jemursari.
  • Public Transport Card:

    Surabaya uses the e-money system for public transport. You can purchase and top up your e-money card at convenience stores and designated kiosks.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya offers a variety of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are five attractions to see nearby:
  • Surabaya Zoo (Kebun Binatang Surabaya):

    Get up close with a variety of animals at this popular zoo. Distance from hotel: Approximately 6 km. Entry price: Approximately SGD 5 per person.
  • Ciputra Waterpark:

    Enjoy thrilling water slides and attractions at this fun-filled waterpark. Distance from hotel: Approximately 15 km. Entry price: Approximately SGD 12 per person.
  • House of Sampoerna:

    Learn about the history of kretek cigarettes at this unique museum. Distance from hotel: Approximately 8 km. Entry is free.
  • Monumen Kapal Selam (Submarine Monument):

    Explore a real submarine and learn about its history. Distance from hotel: Approximately 7 km. Entry price: Approximately SGD 3 per person.
  • Taman Bungkul:

    Relax and enjoy the green space at this beautiful park, featuring a playground and skate park. Distance from hotel: Approximately 4 km. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Luminor Hotel Jemursari By WH (Surabaya)

Exploring the local food scene is a must when visiting Surabaya. Here's a guide to nearby dining options, from cafes and restaurants to local street food eateries near me:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant:

    Known for its delicious Indonesian and European dishes.
  • Mie Mapan:

    A local favourite serving a variety of noodle dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Rawon:

    A rich beef soup with a distinctive black colour.
  • Tahu Tek Tek:

    Fried tofu with shrimp paste and vegetables.

Shopping places near Luminor Hotel Jemursari By WH (Surabaya)

Need to indulge in some retail therapy? Surabaya offers a variety of nearby shopping destinations, from malls near hotel to department stores near me.
  • Royal Plaza Surabaya:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Tunjungan Plaza:

    One of the oldest and most popular shopping malls in Surabaya.
  • Galaxy Mall:

    A modern shopping mall with a wide selection of international and local brands.

Other Places to Stay Near Luminor Hotel Jemursari By WH

Looking for alternative accommodations? Here are some other hotels nearby in Surabaya:

Luxury/5–6 star hotels nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel with excellent facilities and service.
  • The Westin Surabaya:

    A modern hotel with stunning city views.
  • JW Marriott Hotel Surabaya:

    A stylish hotel with a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Wyndham Surabaya:

    A comfortable hotel with a convenient location.
  • Hotel Ciputra World Surabaya:

    A modern hotel connected to a shopping mall.
  • Mercure Surabaya Grand Mirama:

    A stylish hotel with a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly hotel with a central location.
  • Amaris Hotel Embong Malang Surabaya:

    A simple and clean hotel with essential amenities.
  • Quest Hotel Surabaya:

    A comfortable hotel with a good value for money.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Luminor Hotel Jemursari By WH? With its comfortable rooms, convenient location, and excellent facilities, it's the perfect choice for your trip to Surabaya. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals! Book your room booking now through Traveloka and enjoy a seamless and hassle-free experience. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Luminor Hotel Jemursari By WH

Fitness Center Luminor Hotel Jemursari By WH
Fitness Center
Functional Hall Luminor Hotel Jemursari By WH
Functional Hall
Lobby Luminor Hotel Jemursari By WH
Lobby
Exterior Luminor Hotel Jemursari By WH
Exterior
Bedroom Luminor Hotel Jemursari By WH
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet lunch

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Luminor Hotel Jemursari By WH

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Luminor Hotel Jemursari By WH
174
Number of floors in Luminor Hotel Jemursari By WH
15
Another facilities in Luminor Hotel Jemursari By WH
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in Luminor Hotel Jemursari By WH

What are available facilities at Luminor Hotel Jemursari By WH?
There are top facilites at Luminor Hotel Jemursari By WH such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Jemursari By WH?
The standard check-in time at Luminor Hotel Jemursari By WH is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Luminor Hotel Jemursari By WH provide breakfast?
Yes, Luminor Hotel Jemursari By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Luminor Hotel Jemursari By WH
Luminor Hotel Jemursari By WH has a 4.0-star rating.
How many floors does Luminor Hotel Jemursari By WH have?
Luminor Hotel Jemursari By WH has 15.
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More Reviews from Other Guests in Luminor Hotel Jemursari By WH

8.6
Very Good
From 7,684 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.8

Location

8.6

Service and Facilites

8.7

People often mention about Luminor Hotel Jemursari By WH
All
Variety (165)
Staff Friendliness (161)
Bedroom (147)
Taste (144)
Ambiance (132)
Bathroom (127)
In-house Restaurant (120)
Hotel Area (117)
Room Space (112)
Accessibility (107)
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Traveler Reviews Luminor Hotel Jemursari By WH

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20
40
Customer reviews
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Wihdatul I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
I'd love to stay again. Friendly staff, quiet location, delicious food. Valley parking.
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Angelica F. P.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Subscribe here. It's truly best in class. Check-in made easy. Thank you.
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K***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel staff was very friendly. Security was also responsive and accommodating at any time I needed to pick up and drop off my car (vallet). The room was also clean and tidy.
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1 people find it helpful
R***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
actually the hotel was so good. I order for double bed but in the fact this is not available only twin bed. The one reason why I choose more expensive for this one to have a comfortable. If the hotel cant guarantee the order, do not show it in the list of order if its already full. Also I should wait morr extra in the lobby while check in. With this first check in experience make me not so happy.
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Accommodation's Reply
07 Nov 2025
Dear R***n, Warmest greetings from Luminor Hotel Surabaya - Jemursari. Thank you for taking the time to share your experience with other travelers, and we apologize for the disappointment you experienced during your stay. We take feedback seriously and constructively, so we greatly appreciate your willingness to share this information. Please be assured that we will pass your feedback on to our team and ensure this does not happen again in the future. Guest satisfaction is our priority. Once again, thank you for your valuable feedback. We look forward to welcoming you back and showing you our improvements. Thank you and best regards, Intan Alice General Manager
Rinai a. a.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel's location is strategic and very easy to access. The staff are all friendly and very polite. The breakfast menu is comprehensive. Although the room was small, it was quite comfortable, but the room next to mine was noisy (as if it was being renovated), so it was a bit disturbing. But next time I come to Surabaya with my kids, I'll definitely bring them to stay here 🥰
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Rinai a. a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel's location is strategic and very easy to access. The staff are all friendly and very polite. The breakfast menu is comprehensive. Although the room was small, it was quite comfortable, but the room next to mine was noisy (as if it was being renovated), so it was a bit disturbing. But next time I come to Surabaya with my kids, I'll definitely bring them to stay here 🥰
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The most comfortable place to stay
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Akhmad F.
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8.5
/10
Reviewed 3 week(s) ago
A comfortable hotel for families. Reasonable prices. Cleanliness and comfort were satisfactory.
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2 people find it helpful
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff provided excellent service, following established SOPs, ensuring a comfortable experience for guests. We hope this level of service continues. Thank you.
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It was a pleasure to visit this place, and I'll definitely stay here again next time I'm in the area. So, don't hesitate to come here for business or a family staycation.
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c***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It's good, comfortable and there's lots of food too.
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Maydina A.
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Randomly stayed here because it went viral on TikTok, claiming the breakfast had a super wide variety and was delicious. It turned out to be true, it's the hotel with the best breakfast in Surabaya, I happened to stay overnight, hopefully the breakfast menu will always change so that those who stay more than one night won't get bored. The room is okay, not too spacious but not cramped, it's enough. There's a valley service for parking, so it's very helpful. If I come to Surabaya again, I'll stay here again😊
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is close to the airport, the breakfast menu has many variations, the front office is well handled, the rooms and hotel facilities are clean.
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1 people find it helpful
T***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
I took my breakfast away, but they didn't provide cutlery
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Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
Friendly staff, delicious food, really cool.
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Andry B.
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Business
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9.7
/10
Reviewed 4 week(s) ago
small but okay and the breakfast menus are crazy.
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ning l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the rooms are clean, tea and coffee are provided, there is a welcome drink, the breakfast menu is so extensive that it is confusing to choose, but overall all the menus taste good.
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1 people find it helpful
Verified Traveler
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7.2
/10
Reviewed 5 week(s) ago
1 week from Monday to Saturday, the breakfast menu doesn't change at all.
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Anggie R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A pleasant experience staying at Luminor Hotel Jemursari^^ Even though the room is small, it is clean and comfortable. The parking lot is indeed narrow, but the hotel provides a parking attendant so customers can just get off in front of the lobby^^ The best is the food, there are various types and it is always refilled before it runs out^^
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1 people find it helpful
R***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Atmosphere/Facilities: Comfortable and clean. Food: Delicious and varied. Staff: Friendly. Price: Reasonable for the facilities. Location: Strategically located near the city center
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Bedroom 4 Luminor Hotel Jemursari By WH

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 7,684 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.8

Location

8.6

Service and Facilites

8.7

People often mention about Luminor Hotel Jemursari By WH
All
Variety (165)
Staff Friendliness (161)
Bedroom (147)
Taste (144)
Ambiance (132)
Bathroom (127)
In-house Restaurant (120)
Hotel Area (117)
Room Space (112)
Accessibility (107)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Luminor Hotel Jemursari By WH

Number of reviews per page
20
40
Customer reviews
Profile Picture
Wihdatul I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
I'd love to stay again. Friendly staff, quiet location, delicious food. Valley parking.
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Angelica F. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Subscribe here. It's truly best in class. Check-in made easy. Thank you.
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K***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel staff was very friendly. Security was also responsive and accommodating at any time I needed to pick up and drop off my car (vallet). The room was also clean and tidy.
Translated by Google Icon
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1 people find it helpful
R***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
actually the hotel was so good. I order for double bed but in the fact this is not available only twin bed. The one reason why I choose more expensive for this one to have a comfortable. If the hotel cant guarantee the order, do not show it in the list of order if its already full. Also I should wait morr extra in the lobby while check in. With this first check in experience make me not so happy.
Read More
Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear R***n, Warmest greetings from Luminor Hotel Surabaya - Jemursari. Thank you for taking the time to share your experience with other travelers, and we apologize for the disappointment you experienced during your stay. We take feedback seriously and constructively, so we greatly appreciate your willingness to share this information. Please be assured that we will pass your feedback on to our team and ensure this does not happen again in the future. Guest satisfaction is our priority. Once again, thank you for your valuable feedback. We look forward to welcoming you back and showing you our improvements. Thank you and best regards, Intan Alice General Manager
Rinai a. a.
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Business
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9.7
/10
Reviewed 2 week(s) ago
The hotel's location is strategic and very easy to access. The staff are all friendly and very polite. The breakfast menu is comprehensive. Although the room was small, it was quite comfortable, but the room next to mine was noisy (as if it was being renovated), so it was a bit disturbing. But next time I come to Surabaya with my kids, I'll definitely bring them to stay here 🥰
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Rinai a. a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel's location is strategic and very easy to access. The staff are all friendly and very polite. The breakfast menu is comprehensive. Although the room was small, it was quite comfortable, but the room next to mine was noisy (as if it was being renovated), so it was a bit disturbing. But next time I come to Surabaya with my kids, I'll definitely bring them to stay here 🥰
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A***s
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10.0
/10
Reviewed 3 week(s) ago
The most comfortable place to stay
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Akhmad F.
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8.5
/10
Reviewed 3 week(s) ago
A comfortable hotel for families. Reasonable prices. Cleanliness and comfort were satisfactory.
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2 people find it helpful
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff provided excellent service, following established SOPs, ensuring a comfortable experience for guests. We hope this level of service continues. Thank you.
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It was a pleasure to visit this place, and I'll definitely stay here again next time I'm in the area. So, don't hesitate to come here for business or a family staycation.
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c***a
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Leisure
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8.8
/10
Reviewed 3 week(s) ago
It's good, comfortable and there's lots of food too.
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Maydina A.
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Transit
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10.0
/10
Reviewed 3 week(s) ago
Randomly stayed here because it went viral on TikTok, claiming the breakfast had a super wide variety and was delicious. It turned out to be true, it's the hotel with the best breakfast in Surabaya, I happened to stay overnight, hopefully the breakfast menu will always change so that those who stay more than one night won't get bored. The room is okay, not too spacious but not cramped, it's enough. There's a valley service for parking, so it's very helpful. If I come to Surabaya again, I'll stay here again😊
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1 people find it helpful
Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
The location is close to the airport, the breakfast menu has many variations, the front office is well handled, the rooms and hotel facilities are clean.
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1 people find it helpful
T***i
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8.2
/10
Reviewed 4 week(s) ago
I took my breakfast away, but they didn't provide cutlery
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Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
Friendly staff, delicious food, really cool.
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Andry B.
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Business
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9.7
/10
Reviewed 4 week(s) ago
small but okay and the breakfast menus are crazy.
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ning l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the rooms are clean, tea and coffee are provided, there is a welcome drink, the breakfast menu is so extensive that it is confusing to choose, but overall all the menus taste good.
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1 people find it helpful
Verified Traveler
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7.2
/10
Reviewed 5 week(s) ago
1 week from Monday to Saturday, the breakfast menu doesn't change at all.
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Anggie R.
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10.0
/10
Reviewed 5 week(s) ago
A pleasant experience staying at Luminor Hotel Jemursari^^ Even though the room is small, it is clean and comfortable. The parking lot is indeed narrow, but the hotel provides a parking attendant so customers can just get off in front of the lobby^^ The best is the food, there are various types and it is always refilled before it runs out^^
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1 people find it helpful
R***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Atmosphere/Facilities: Comfortable and clean. Food: Delicious and varied. Staff: Friendly. Price: Reasonable for the facilities. Location: Strategically located near the city center
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1 people find it helpful
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