Mandarin Oriental Jakarta

9.0
/10
Exceptional
1,788 reviews

What Guests Say About Their Stay

Room Space (59)
Staff Friendliness (58)
Bedroom (55)
Ambiance (52)
Dicky D.
10.0
/ 10
Upon checking into this hotel, I have sky-high expectation for both the service and the room. I have passed this hotel several times and really curious on how this well-known hotel doing on their services. I booked a night just to have a good time together with my partner and enjoying our weekend there. Upon arrival, We're greeted with a very warm welcome and they were already offer to brought our belongings, even when it's not really that much stuff. They gave us a very nice welcome drink and the receptionist, Ms. Jesslyn, treated is very well during check-in. Our requests were all fulfilled and really appreciate their attention on the small details. Then when we arrived at the room. We were stunned. It was a neatly oriental-decorated spacious room with tons of cool stuffs, one of the example was the speaker inside our bathroom. Which really gave us an awesome experience on watching movies while indulge in the bath tub. The bed was comfy and the pillows were outstanding. Definitely ranked among our top 5 hotel with the best bed ever! The hotel's facilities are considered complete for the 5-star hotel. It has a very spacious and proper gym court complete with saunas, massage and spa, and also the swimming pool, although the swimming pool is not really that big. They also noticeably fast on our in-room requests. I don't feel any delay as they send our request immediately and they happily gave what we wanted even when it was late in the night. The breakfast also exceptional! They have tons of choices in pastry (I love pastries) and the varieties of cuisines as well. The servers were also very helpful and fulfill all our requested stuffs, even when the restaurant is very packed. Overall, the hotel is really the best choice for whoever wanted to have an awesome experience on staycation in the oriental-themed hotel with nice services! Thanks for the outstanding hospitality from Mandarin Oriental Hotel Team!
Nurwiyanti O.
10.0
/ 10
I wanna say thank you so much for every best moment while I stay in Mandarin Oriental Hotel. The services is always very good to all guests, friendly, polite, very helpful, alert. The food is really delicious and always very varied in pandemic conditions like this. This has been the umpteenth time staying at an Mandarin Oriental Hotel because it always gives the best impression. Ms. Inggrid, Ms. Putri, Ms. Diaz, Ms. Yoanne, Mr. Adip, Mr. Mardian, and all of the best staff in Mandarin Oriental Hotel, thank you so much for this wonderful staycation. Thank you so much Traveloka.
Barry J. C. A.
9.7
/ 10
This is by far the best hotel in Jakarta for me, great interior, excellent service, wonderful experience!
Ary M.
9.7
/ 10
I’m impressed with the caring staff who prep my room and the receptionist manager who walked me to my room showing everything I need. It’s exceeding my expectation.
Prayogo S. D.
9.4
/ 10
Room is spacious even at Standard Room. I loved MO managed for the cleanliness, layout and interior ambience. We feels comfortable. Thanks to provide our request for bundaran HI view. Breakfast was so so in terms of variety & taste. Should improve if we compare to their competitors at Kempinski Hotel. Another things is towel at pool looks rumpled & dirty.
In the Area
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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mandarin Oriental Jakarta

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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
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Mandarin Oriental Jakarta Rates per Night

Looking for the best Mandarin Oriental Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mandarin Oriental Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mandarin Oriental Jakarta Location & Address

Mandarin Oriental Jakarta is located at Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310. It's situated in the Jakarta Pusat area of Indonesia, known for its upscale shopping and dining. The hotel is approximately 4 km from the city center.

How to go to Mandarin Oriental Jakarta from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to the Mandarin Oriental Jakarta? Several hotel transfer options are available to suit your needs. Here's a breakdown to help you choose the most convenient route.
  • Taxi (Most Direct):

    Taxis are readily available at the airport. Simply head to the official taxi stands and hop in. This is the most direct route, taking approximately 45 minutes to an hour depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are a popular option in Jakarta. You can book a ride through the Traveloka app upon arrival. This offers a convenient and often cost-effective way to reach the hotel.
  • Airport Train (Affordable):

    The Airport Rail Link connects the airport to Sudirman Baru Station. From there, you can take a taxi or Ride Hailing to the Mandarin Oriental Jakarta, which is a short distance away. This is a more affordable option, especially if you're travelling solo.
  • Airport Bus (Budget-Friendly):

    DAMRI buses operate from the airport to various points in Jakarta. You can take a bus to a central location and then transfer to a taxi or Ride Hailing to reach the hotel. This is the most budget-friendly option but also the most time-consuming.

Tips:

For the most convenient route, especially if you have luggage, a taxi or Ride Hailing is recommended. If you're on a budget and have time to spare, consider the Airport Rail Link followed by a short taxi ride.

Mandarin Oriental Jakarta Reviews & Summary

Looking for all about hotel Mandarin Oriental Jakarta? Hotel reviews consistently praise this luxurious hotel for its exceptional service, elegant ambiance, and prime location in the heart of Jakarta. Guests rave about the attentive staff, the beautifully appointed rooms, and the world-class dining options. One standout feature is the hotel's stunning swimming pool and spa, offering a tranquil oasis amidst the bustling city. The strategic location provides easy access to Jakarta's business district and upscale shopping malls.

Here's a short, positive review: "My stay at the Mandarin Oriental Jakarta was simply superb. The staff went above and beyond to ensure my comfort, and the hotel's facilities were top-notch. I highly recommend it!"

Mandarin Oriental Jakarta Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Mandarin Oriental Jakarta offers a variety of categories of hotel rooms to suit every traveller's needs. From luxurious suites to comfortable deluxe rooms, here's a breakdown of the different hotel bedroom types available.
  • Deluxe Room:

    These stylish rooms offer city views, a king-size bed or twin beds, and a spacious bathroom with a bathtub. Non-smoking options are available.
  • Club Room:

    Enjoy access to the exclusive Oriental Club Lounge with complimentary breakfast, all-day refreshments, and evening cocktails. These rooms also feature enhanced amenities and city views.
  • Executive Suite:

    These spacious suites offer a separate living area, a bedroom with a king-size bed, and a luxurious bathroom with a bathtub and bidet.
  • Presidential Suite:

    The ultimate in luxury, the Presidential Suite boasts panoramic city views, a separate living and dining area, a fully equipped kitchen, and a private study.
  • Pet-Friendly Rooms:

    Mandarin Oriental Jakarta welcomes pets in select rooms. An additional charge of IDR 500,000 per night applies. Please inform the hotel in advance if you plan to bring your pet.

Hotel Facilities in Mandarin Oriental Jakarta

When choosing a hotel, the available hotel facilities can significantly enhance your stay. Mandarin Oriental Jakarta offers a wide range of hotel amenities to cater to both adults and children. Here's a glimpse of what you can expect.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool, open from 6:00 AM to 10:00 PM daily.
  • Fitness Centre:

    Stay active at the state-of-the-art fitness centre, equipped with cardio and weight training equipment. Open 24 hours.
  • Spa:

    Indulge in a rejuvenating treatment at The Spa at Mandarin Oriental, offering a variety of massages, facials, and body wraps. Operating hours: 10:00 AM to 10:00 PM.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering supervised activities and games. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive at the fully equipped business centre, offering printing, photocopying, and secretarial services.
  • Restaurants and Bars:

    Choose from a variety of dining options, including fine dining restaurants, casual cafes, and lively bars. (See more details in the next section).

Hotel Buffet or Restaurant/Cafe in Mandarin Oriental Jakarta

Exploring the hotel buffet or hotel restaurant options is a must for any food lover. Mandarin Oriental Jakarta boasts a diverse culinary scene, with several restaurants and cafes offering a range of cuisines. Here's a taste of what you can expect.
  • Lyon:

    Indulge in classic French cuisine at Lyon, known for its elegant ambiance and exquisite dishes. Signature dishes include the Steak Frites and the Soupe à l'oignon gratinée. Open for lunch and dinner.
  • Li Feng:

    Experience authentic Cantonese cuisine at Li Feng, offering a range of dim sum, seafood, and meat dishes. Don't miss the Peking Duck and the Crispy Pork Belly. Open for lunch and dinner.
  • Cinnamon:

    Enjoy a casual dining experience at Cinnamon, offering a buffet breakfast, lunch, and dinner with a variety of international and Indonesian dishes. The buffet is priced at approximately SGD 60 per person.
  • MO Bar:

    Sip on handcrafted cocktails and enjoy stunning city views at MO Bar. Open from 5:00 PM to 1:00 AM.
  • The Mandarin Cake Shop:

    Indulge in a sweet treat at The Mandarin Cake Shop, offering a range of cakes, pastries, and chocolates.

Mandarin Oriental Jakarta Airport pickups and How to Book

Need hotels with airport shuttle services? Mandarin Oriental Jakarta offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel's concierge at least 24 hours in advance of your arrival.

Provide your flight details, including your arrival time and flight number, and the concierge will arrange for a private car to pick you up from the airport. The cost of the airport pick-up service varies depending on the type of vehicle and the distance. Contact the hotel directly for pricing information.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is easier than you think! If you're looking for an MRT nearby or nearby bus station to Mandarin Oriental Jakarta, here are some options:
  • MRT Bundaran HI Station:

    Located approximately 1 km from the hotel. This is the closest MRT station, providing easy access to other parts of Jakarta.
  • TransJakarta Bus Stop Tosari:

    Located approximately 500 meters from the hotel. Several TransJakarta bus routes stop here, offering a convenient way to explore the city.

To use the MRT and TransJakarta buses, you'll need a JakLingko card, which can be purchased at MRT stations and TransJakarta bus stops. You can also use electronic money cards from major banks. The fare for both the MRT and TransJakarta buses is relatively affordable, making it a great option for budget-conscious travellers.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Jakarta Pusat offers a variety of nearby places to go for sightseeing and fun. Here are five attractions to consider:
  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Located approximately 10 km from the hotel. Entry price: Approximately SGD 25 per person.
  • Sea World Ancol:

    Explore the underwater world at this aquarium, featuring a variety of marine life. Located approximately 11 km from the hotel. Entry price: Approximately SGD 20 per person.
  • KidZania Jakarta:

    A unique edutainment centre where kids can role-play different professions. Located approximately 8 km from the hotel. Entry price: Approximately SGD 30 per child.
  • National Museum of Indonesia:

    Discover the rich history and culture of Indonesia at this museum. Located approximately 5 km from the hotel. Entry price: Approximately SGD 5 per person.
  • Taman Ismail Marzuki (TIM):

    A cultural centre with theatres, art galleries, and a planetarium. Located approximately 3 km from the hotel. Entry to the centre is free, but individual attractions may have separate entry fees.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mandarin Oriental Jakarta (Jakarta Pusat)

Craving some nearby dining options? Jakarta Pusat offers a diverse culinary scene, with plenty of local food and food eatiries near me. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks Coffee:

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks. Several locations are available near the hotel.
  • Pizza Hut:

    A popular pizza chain serving a variety of pizzas, pasta, and appetizers. Several locations are available near the hotel.
  • Social House:

    A trendy restaurant and bar offering a range of international dishes and cocktails. Located in Grand Indonesia Mall, near the hotel.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings, such as chicken, shrimp, and vegetables.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    A salad made with boiled vegetables, tofu, and peanut sauce.
  • Martabak:

    A sweet or savoury pancake filled with various ingredients.

Shopping places near Mandarin Oriental Jakarta (Jakarta Pusat)

Looking for some dept stores near me or shops near me? Jakarta Pusat is a shopper's paradise, with plenty of nearby shopping options. Here are three places to check out:
  • Grand Indonesia:

    A large shopping mall with a variety of international and local brands, restaurants, and entertainment options.
  • Plaza Indonesia:

    An upscale shopping mall with luxury brands, fine dining restaurants, and a cinema.
  • Pasar Tanah Abang:

    A large textile market offering a wide variety of fabrics, clothing, and accessories at affordable prices.

Other Places to Stay Near Mandarin Oriental Jakarta

Need an apartment or affordable hotels nearby? Jakarta Pusat offers a range of accommodations to suit every budget and preference. Here are some options to consider:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel offering spacious rooms, a spa, and several dining options.
  • Hotel Indonesia Kempinski Jakarta:

    A historic hotel with elegant rooms, a swimming pool, and a variety of restaurants.
  • Grand Hyatt Jakarta:

    A stylish hotel with modern rooms, a fitness centre, and several dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Ascott Jakarta:

    A serviced apartment offering spacious apartments with kitchenettes and a range of amenities.
  • Pullman Jakarta Indonesia:

    A modern hotel with stylish rooms, a swimming pool, and several dining options.
  • The Hermitage, a Tribute Portfolio Hotel, Jakarta:

    A boutique hotel with elegant rooms, a rooftop bar, and a restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • ibis Styles Jakarta Tanah Abang:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Amaris Hotel Thamrin City:

    A simple hotel with clean rooms and a central location.
  • Pop! Hotel Pasar Baru Jakarta:

    A colourful hotel with compact rooms and a budget-friendly price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Jakarta? Hotel availability can fluctuate, so it's always best to book in advance. Whether you're looking for a luxurious stay or a budget-friendly option, Jakarta has something to offer everyone. Make your hotel reservations early to secure the best rates and ensure a smooth and enjoyable trip. Ready to start your room booking? Traveloka offers a wide selection of hotels in Jakarta, with options to suit every budget and preference. Book your stay today and experience the best of Jakarta! book cheap hotels in Indonesia cheap hotels nearby

All facilities in Mandarin Oriental Jakarta

Bar, Cafe and Lounge Mandarin Oriental Jakarta
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental Jakarta
Swimming Pool
Entertainment Facility Mandarin Oriental Jakarta
Entertainment Facility
Fitness Center Mandarin Oriental Jakarta
Fitness Center
Functional Hall Mandarin Oriental Jakarta
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Mandarin Oriental Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Merespon terhadap keputusan Kepala Dinas Pariwisata dan Ekonomi Kreatif Provinsi Daerah Khusus Ibukota Jakarta Nomor 586 Tahun 2021, tentang Pembatasan Kegiatan Masyarakat Level 3 Corona Virus Disease 2019, menetapkan pemberlakuan untuk pengunjung usia di bawah 12 (dua belas) tahun harus menunjukkan hasil negatif antigen (H-1)/PCR (H-2).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Jakarta
272
Number of floors in Mandarin Oriental Jakarta
26
Another facilities in Mandarin Oriental Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Mandarin Oriental Jakarta

What are available facilities at Mandarin Oriental Jakarta?
There are top facilites at Mandarin Oriental Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Jakarta?
The standard check-in time at Mandarin Oriental Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Jakarta provide breakfast?
Yes, Mandarin Oriental Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mandarin Oriental Jakarta

Traveloka (1,361)
Other sources (427)
9.0
Exceptional
From 1,361 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.3

People often mention about Mandarin Oriental Jakarta
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Staff Friendliness (47)
Room Space (46)
Bedroom (41)
Ambiance (40)
Bathroom (40)
Distance to City Center (39)
Taste (39)
Hotel Area (38)
Accessibility (36)
Surroundings (35)
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Traveler Reviews Mandarin Oriental Jakarta

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Customer reviews
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Iis Y. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Almost all of the staff were very friendly. Would like to come back again to this hotel. The food was super good.
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Accommodation's Reply
08 Aug 2025
Dear Iis Y. N., It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Christian Christian Wildhaber General Manager
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Have stayed here many times, as usual it is always comfortable and impressive.
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Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
A very good hotel next to bundaran HI. Plaza Indonesia and Grand Indonesia are in walking disctance. The service was excellent, room was complete and in good condition. The breakfast was complete, but a little bland and some were hard. I think that the deposit is too high though, Rp1Mio, maybe it needs to be included in the hotel description. Love the swimming pool, the bathub, and the wardrobe. Absolutely will come again.
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Accommodation's Reply
01 Aug 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great location... Perfect for a staycation and enjoying the drive-free area on Sunday mornings. The hotel rooms are spacious, complete with a sofa, work desk, wardrobe, and spacious bathroom. The breakfast options are varied and delicious. The staff is very friendly and helpful.
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Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager.
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Pipit D. R. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
We had an absolutely amazing stay at Mandarin Oriental Jakarta for our anniversary. From the moment we arrived, everything was smooth. The front desk team were lovely and a big shoutout to Kelly, who went above and beyond with her hospitality and personally walked us to our room. She was fantastic!!!💗 The room was beautifully set up with decorations and a surprise cake, which made it feel extra special🙈🪭Everyone we came across was warm and welcoming, and the attention to detail was next level especially the housekeeping came by twice a day to keep everything spotless and make sure we were completely comfortable💯 The amenities were spot on, everything you could possibly need was there. And the breakfast was I ncredible! So many great options, and we genuinely enjoyed every bite🍽️ Can’t thank the team at MO Jakarta enough for making our anniversary stay so memorable. We’ll definitely be back x!🩷
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+4
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Accommodation's Reply
01 Aug 2025
Dear Pipit, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues, especially Kelly made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Kind regards, Dom Dominik Hengge Hotel Manager
G***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Overall good experience, but need more food variety for breafast
1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly hotel staff, strategic location, and okay rooms.
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Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager
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Safaruddin
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Your holiday will be more enjoyable by staying at this hotel.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Front desk staff, room service staff, bfast staff and fitness & pool staff were friendly & helpful
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Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
O***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying at Mandarin Oriental Jakarta was an amazing experience! The service was truly excellent, with all the staff being very friendly and helpful from check-in to check-out. The hotel is also kids-friendly — they provided fun activity kits and exciting activities for the little ones during our stay. Breakfast was delicious and offered a wide variety of both local and international options. The strategic location in the heart of the city made our staycation even more memorable.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
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Safaruddin
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Business
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10.0
/10
Reviewed 6 week(s) ago
A comfortable hotel for all activities in the capital city of Jakarta.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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Safaruddin
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is clean, very comfortable when praying, the friendly staff always make you feel at home at Mandarin Oriental.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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Safaruddin
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The most recommended hotel for business and leisure trips.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager.
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Safaruddin
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Hotel with the best service, friendly and professional staff, very suitable for rest and business in this hotel.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager.
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K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Staff was attentive. Fully assisted upon check-in. Room was huge and the bed is very comfortable. Restaurant staffs were very friendly and helpful. The hotel has very strict checks before entering the hotel.
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Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Enjoyable, will stay here again next time
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Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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ALFIAN H.
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Excellent staff, great location, nice view from the room overlooking Jakarta's landmark “Bundaran HI”.
1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Alfian H, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
h***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Everything was okay, only check-in was slow because the room wasn't ready.
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Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for taking the time to share your experience with us. We regret the unpleasant experience you had during the check-in process. We will review this with the relevant team to ensure our service remains professional and comfortable for our guests. Your feedback is very valuable for us to continue to improve the quality of our services in the future. We look forward to welcoming you back with a better experience in the future. Warm regards, Dom. Dominik Hengge. Hotel Manager.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Favorite hotel for staycation! Huge room with reasonable price.
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Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
adil S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Great and nice for holidays staying.
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Adil S, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Andy Andrew Abram General Manager
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