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Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Resorts
8.9
/10
Very Good
239 reviews
What Guests Say About Their Stay
Variety (35)
Ambiance (31)
Taste (31)
Staff Friendliness (29)
W***a
9.7
/ 10
The staff is very friendly and very helpful with your needs during your stay. The room is clean with cool AC. The view is not canned.. you can borrow a bicycle or motorbike if you want to travel around the hotel.
T***Y
10.0
/ 10
The hotel staff is friendly. The cleanliness is good and the food is varied and all delicious. Alhamdulillah. God willing, next time I will bring my family here again
In the Area
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Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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What's around Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395
Discover More About Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
note: resort was previously named Marianna Resort & Convention Tuktuk Samosir
Location
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is located in area / city Tuktuk Siadong.
About Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Not only located within easy reach of various places of interests for your adventure, but staying at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection will also give you a pleasant stay.
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection, a wonderful accommodation for your family holiday.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection.
If you plan to have a long-term stay, staying at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is a resort with great comfort and excellent service according to most resort's guests.
Enjoy luxurious treats and incomparable experience by staying at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection.
All facilities in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Others
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Continental breakfast
- Dining area
- Winery
Sports and Recreations
- Canoeing
- Catamaran sailing
- Cycling
- Fishing
- Fitness center
- Jet ski
- Waterskiing
- Water sport
Things to Do
- Barbecue
- Children play area
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Accessibilty
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Business Facilities
- Conference room
- Meeting facilities
- Projector
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Bicycle rental
- Secure parking
Nearby Facilities
- ATM/Banking
Kids and Pets
- CRIBS
Connectivity
- Free WiFi
Accommodation Policy & General Information in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
Valid identification (KTP/SIM/Passport) is required at check-in
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection | 122 |
Number of floors in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection | 4 |
Another facilities in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection | Ballroom, Banquet, Connecting rooms, Family room, Heater |
Frequently asked question in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
What are available facilities at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection?
There are top facilites at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection?
The standard check-in time at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection provide breakfast?
Yes, Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Traveloka (239)
Other sources (2)
8.9
Very Good
From 239 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.7
Location
9.1
Service and Facilites
8.7
People often mention about Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
All
Variety (37)
Staff Friendliness (36)
Bedroom (34)
Taste (34)
Surroundings (31)
Ambiance (31)
Hotel Area (31)
Family Friendly (28)
Bathroom (28)
Activity Option (26)
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Traveler Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Number of reviews per page
20
40
Customer reviews
W***a
Leisure
9.7
/10
Reviewed 1 week(s) ago
The staff is very friendly and very helpful with your needs during your stay. The room is clean with cool AC. The view is not canned.. you can borrow a bicycle or motorbike if you want to travel around the hotel.
See original
Find this review helpful?
Accommodation's Reply
23 Jun 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
FZ
Faradisa Z.
Leisure
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and very helpful.
See original
1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
C***i
10.0
/10
Reviewed 5 week(s) ago
Nice and comfortable hotel, recommended for vacation.
See original
1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
L***a
Staycation
9.7
/10
Reviewed 6 week(s) ago
outstanding staff hospitalized, the friendlier of all and fabulous comfortable for the very nice hotels. specially for the receptionist.. good job and keep it up
2 people find it helpful
Accommodation's Reply
30 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
SM
Shintia M. S.
Leisure
9.4
/10
Reviewed 6 week(s) ago
Apart from motorbike and bicycle rental facilities, there is also a special pier that provides jet ski, canoe, water bike rentals, etc.
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Find this review helpful?
Accommodation's Reply
21 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
a***e
10.0
/10
Reviewed 6 week(s) ago
Awesome, very impressive, no doubt about the service, the food, the view.
See original
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
R***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
the food in the restaurant is delicious but pricey. if you want to staycation in Samosir and the budget is available. choose Marina. very comfortable. impressive. you will be confused about what to eat because there are various menus for breakfast, and they are delicious. suitable for those who want to honeymoon, there are paid Vespa rentals and free bicycles for those who want to go for a walk.
Read More
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+2
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Accommodation's Reply
20 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
selviana p.
Leisure
10.0
/10
Reviewed 7 week(s) ago
The hotel is really cool, the atmosphere is comfortable and safe.
See original
1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Wendy K. M.
10.0
/10
Reviewed 7 week(s) ago
I don't regret staying at Mariana, everything was okay, good and the staff were friendly
See original
Find this review helpful?
Accommodation's Reply
17 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
A***e
10.0
/10
Reviewed 8 week(s) ago
Stayed here for 3 nights, it was amazing and no complaints. I asked for honeymoon suites, they prepared some free animals characters, and also complimentary dessert. Food in the restaurant was good, lovely view and very nice customer service in general. I would definitely stay here again if I visit Samosir next time.
1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Anggi
Staycation
9.4
/10
Reviewed 9 week(s) ago
surely a lovely, eco and worth value hotel. breakfast was enjoyable and had a good selection. attentive staff from front office, housekeeping, restaurant, pool attendant and health club staff, but the service still can be improved from the reservation/call centre staff. our room was clean with the recyclable essentials. check-in and check-out was a swift. hotel area is modern and luxurious. overall we had a relaxing stay. everything we needed for a short visit to Samosir.
Read More
2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience
Thank you sincerely for sharing your recent experience at Marianna Resort & Convention Tuktuk Samosir.
We are truly delighted to know that your stay with us was relaxing and enjoyable. Your kind words regarding our eco-conscious design, delightful breakfast, modern facilities, and the attentive service from our Front Office, Housekeeping, Restaurant, Pool, and Health Club teams mean a great deal to us. I will be sure to pass on your appreciation to them.
At the same time, we deeply value your constructive feedback regarding our Reservation/Call Centre service. Please rest assured that your comments have been shared with our leadership team, and we are committed to enhancing the consistency of service across all departments to meet the high standards you rightfully expect from a five-star resort.
It was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again for another memorable and relaxing visit to Samosir.
Sincerely,
Willy SUDERES
General Manager
A***i
Leisure
10.0
/10
Reviewed 12 week(s) ago
Ok and steady, recommended. Comfortable atmosphere.
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
G***t
Leisure
9.7
/10
Reviewed 12 week(s) ago
Thank you for your service during our stay.
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
UT
Utty T.
Leisure
9.1
/10
Reviewed 20 week(s) ago
Great location. Room view (cool view suite room) mediocre service (restaurant on the roof top and front office) better service at the restaurant during breakfast. Bath towels do not feel like a 5 star hotel. Sofa in the living room is not very clean. It is difficult to contact the front office, so you have to call from outside, even on WA there is no response.
Read More
See original
6 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience
Thank you for taking the time to share your experience at Marianna Resort. We’re delighted to hear that you enjoyed our location and the stunning views from our Suite Room.
However, we sincerely apologize for the shortcomings you experienced, particularly in the service at our rooftop restaurant and front office, the cleanliness of the living room sofa, and the quality of the bath towels. We completely understand that every detail matters in ensuring a comfortable stay, and we take your feedback very seriously.
We are also truly sorry for the difficulty you faced in reaching our front office. This is certainly not the level of service we strive to provide, and we will be reviewing and improving our communication system to ensure that all guests receive prompt assistance whenever needed.
Your feedback is invaluable to us, as we are continuously working to enhance our service and guest experience. We truly appreciate your honesty and hope to have the opportunity to welcome you back for a much-improved stay. Please do not hesitate to reach out to us directly if there is anything we can do to make your next visit more comfortable.
Sincerely,
Willy SUDERES
General Manager
a***y
10.0
/10
Reviewed 21 week(s) ago
Good hotel in samosir. Best value of money
1 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Our Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
bg
berman g.
Staycation
9.7
/10
Reviewed 22 week(s) ago
New hotel in Tuk Tuk Siadong. Varied breakfast menu. Clean. Great view. Can play jet ski. Awesome.👍👍
See original
1 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear Our Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
SL
Salsa L. S.
Leisure
9.4
/10
Reviewed 22 week(s) ago
It was worth the price. The check in till the welcoming process was awesome. The room is a standard kind of $ room but the food, facilities and view is fantastic
1 people find it helpful
Accommodation's Reply
28 Jan 2025
Dear Our Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found your stay worth the price and enjoyed the check-in and welcoming process. Ensuring a smooth and pleasant arrival for our guests is always a top priority, and your kind words mean a lot to us.
We’re delighted that you loved the food, facilities, and breathtaking views—these are aspects we take pride in delivering to enhance your stay. Your feedback about the room is noted, and we will continue working on providing even greater value to our guests.
We hope to welcome you back soon for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Sincerely,
Willy SUDERES
General Manager
C***a
Staycation
9.7
/10
Reviewed 24 week(s) ago
First time staycation at Hotel Marianna. The villa is clean and very comfortable with a view of Lake Toba. Complete facilities and there is a kids club and swimming pool which is very helpful so that children do not get bored. Will definitely come back here again.
See original
1 people find it helpful
Accommodation's Reply
17 Jan 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your wonderful feedback! We are delighted to hear that you and your family enjoyed your stay at Marianna Resort. Your satisfaction is our top priority, and we remain committed to providing the best service and facilities. We look forward to welcoming you back for another memorable stay with us.
Sincerely,
Willy SUDERES
General Manager
DD
Darnaji D.
Leisure
8.9
/10
Reviewed 24 week(s) ago
The view is very nice for rooms facing the lake.
See original
2 people find it helpful
Accommodation's Reply
17 Jan 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your wonderful feedback! We are delighted to hear that you and your family enjoyed your stay at Marianna Resort. Your satisfaction is our top priority, and we remain committed to providing the best service and facilities. We look forward to welcoming you back for another memorable stay with us.
Sincerely,
Willy SUDERES
General Manager
KT
Karen T.
Leisure
8.8
/10
Reviewed 25 week(s) ago
Great place to enjoy Lake Toba view, located in very strategic area with lots of activities options such as riding vespa, bike, jetski, canoe, etc. But the communication between receptionist and jetski coordinator need to be fixed because they messed up the booking schedule which make us got upset since we have to catch a ferry to cross island from Samosir. It was new year holiday so the hotel is really full, and maybe they got overwhelmed with the crowd
Read More
1 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience
Thank you for taking the time to share your feedback and for choosing Marianna Resort for your New Year holiday. We’re delighted to hear that you enjoyed the stunning Lake Toba views, our strategic location, and the variety of activities we offer.
We sincerely apologize for the inconvenience caused by the miscommunication between our receptionist and the jetski coordinator. We understand how this impacted your schedule, especially with the need to catch a ferry. The New Year holiday is indeed one of our busiest periods, and while we strive to maintain excellent service even during peak times, it seems we fell short on this occasion.
Please rest assured that we are reviewing our booking and communication processes to ensure smoother coordination and to prevent similar issues in the future. Your feedback helps us identify areas for improvement, and we genuinely appreciate your understanding.
We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable experience. Should you plan your next visit, feel free to reach out to us directly so we can assist in making your stay even more memorable.
Sincerely,
Willy SUDERES
General Manager
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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