Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Resorts
8.9
/10
Very Good
246 reviews

What Guests Say About Their Stay

Variety (37)
Taste (34)
Ambiance (33)
Staff Friendliness (32)
M***s
10.0
/ 10
The incredible beauty of Lake Toba can be enjoyed directly from the hotel balcony. The facilities are comprehensive. The spa is top-notch, with views of Lake Toba while relaxing.
W***a
9.7
/ 10
The staff is very friendly and very helpful with your needs during your stay. The room is clean with cool AC. The view is not canned.. you can borrow a bicycle or motorbike if you want to travel around the hotel.
T***Y
10.0
/ 10
The hotel staff is friendly. The cleanliness is good and the food is varied and all delicious. Alhamdulillah. God willing, next time I will bring my family here again
In the Area
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Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is located in area / city Tuktuk Siadong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

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Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395
Others Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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Discover More About Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection Rates per Night

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection Location & Address

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is located at Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395. It's situated in the Tuktuk Siadong area of Samosir Island, known for its stunning views of Lake Toba and traditional Batak culture. The hotel is approximately 5 km from the city center of Tuk Tuk.

How to go to Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection from Airport

Navigating your hotel transfer from the airport to Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is a breeze with several options available. Whether you're after speed, affordability, or a scenic route, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi from Silangit Airport (DTB) to Tuktuk is the most straightforward option. The journey takes around 2-3 hours, depending on traffic.
  • Private Car Transfer (Most Convenient):

    Arrange a private car transfer in advance. This offers door-to-door service and can be pre-booked through Traveloka for a hassle-free experience.
  • Ride Hailing (Potentially Affordable):

    Ride hailing services are available, but their availability can be inconsistent, especially during peak hours. Check the app upon arrival to see if any drivers are nearby.
  • Public Bus (Most Affordable):

    Take a Damri bus from Silangit Airport to Parapat, then a ferry to Tuktuk. This is the most budget-friendly option but also the most time-consuming.

Tips:

For the most convenient route, pre-book a private car transfer through Traveloka. This ensures a smooth and stress-free journey, especially if you're travelling with luggage or in a group.

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection Reviews & Summary

Looking for all about hotel Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection? This hotel offers a delightful escape with its stunning lakeside location and comfortable accommodations. Hotel reviews often highlight the breathtaking views and the friendly, attentive staff. Guests love the hotel's serene atmosphere and its proximity to local attractions. The standout feature is undoubtedly the panoramic view of Lake Toba, which can be enjoyed from many of the rooms and the hotel's restaurant. The hotel also boasts a lovely swimming pool and well-maintained gardens.

Here's a snippet from a recent review: "Absolutely stunning location! The views were incredible, and the staff went above and beyond to make our stay memorable. Highly recommend!"

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:
  • Standard Room:

    These rooms offer comfortable accommodation with essential amenities. Some may offer partial lake views. Non-smoking rooms are available.
  • Deluxe Room:

    Enjoy enhanced comfort and space with a Deluxe Room. Many of these rooms feature balconies with stunning lake views. Bathtubs are available in some Deluxe rooms.
  • Suite:

    For the ultimate in luxury, opt for a Suite. These spacious rooms include a separate living area and a private balcony with panoramic views. Suites typically include both a bathtub and a bidet.
  • Family Room:

    Ideal for families, these rooms offer ample space and may include multiple beds or connecting rooms. Non-smoking options are available.

Please note that Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is not a pet-friendly hotel.

Hotel Facilities in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection boasts a range of hotel facilities designed to enhance your stay. Whether you're looking to relax, stay active, or keep the kids entertained, there's something for everyone. Here's a look at the hotel amenities on offer:
  • Swimming Pool:

    Take a dip in the outdoor swimming pool, perfect for cooling off on a hot day. Operating hours are typically from 8:00 AM to 8:00 PM.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, which offers a variety of local and international dishes.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, which offers a range of activities and games.
  • Meeting Rooms:

    The hotel offers well-equipped meeting rooms for business travellers.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Indulge in a culinary journey at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection with its diverse hotel restaurant and cafe options. Whether you're craving local delicacies or international flavours, there's something to satisfy every palate. Here's a taste of what's on offer:
  • Lake View Restaurant:

    This main hotel restaurant offers a buffet breakfast and a la carte dining throughout the day. Expect to pay around SGD 25 per person for the buffet. Opening hours are from 7:00 AM to 10:00 PM.
  • Toba Cafe:

    Enjoy light snacks, coffee, and pastries at this casual cafe. Opening hours are from 10:00 AM to 6:00 PM.

The Lake View Restaurant is known for its signature dish, "Ikan Arsik," a traditional Batak fish dish cooked in a special sauce.

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection Airport pickups and How to Book

Looking for hotels with airport shuttle services? Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at Silangit Airport (DTB). The cost of the airport pick-up is approximately SGD 40.

Nearby MRT Station & Bus Stops

While there are no MRT nearby, getting around by bus is a convenient option. Here's what you need to know about nearby bus stops nearby:
  • Tuktuk Bus Stop:

    This is the main bus stop in Tuktuk, located approximately 1 km from the hotel. From here, you can catch buses to other parts of Samosir Island.
  • Ambarita Bus Stop:

    Located in the nearby village of Ambarita, this bus stop offers connections to Parapat and other destinations around Lake Toba. It's about 8 km from the hotel.

Public transport in Samosir typically involves cash payments. It's advisable to have small denominations of Indonesian Rupiah on hand.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and things to see nearby Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection! Samosir Island and the surrounding area offer a wealth of attractions for families and kids. Here are five places to visit nearby:
  • Batak Museum (2 km):

    Learn about the rich culture and history of the Batak people. Entry is approximately SGD 3.
  • Stone Chairs of Ambarita (8 km):

    Explore the ancient stone chairs where Batak kings once held court. Entry is free.
  • Simanindo Batak Museum (15 km):

    Another excellent museum showcasing Batak culture, with traditional dances performed daily. Entry is approximately SGD 5.
  • Efrata Waterfall (20 km):

    Enjoy a refreshing dip in the cool waters of this stunning waterfall. Entry is approximately SGD 2.
  • Huta Siallagan (8 km):

    A restored traditional Batak village with fascinating cultural exhibits. Entry is approximately SGD 4.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection (Danau Toba)

Explore the nearby dining scene and discover delicious local food near Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection! From charming cafes to authentic street food, there's something to satisfy every craving.

Cafes/Restaurants:

  • Jenny's Restaurant:

    A popular spot for Indonesian and Western cuisine with stunning lake views.
  • Maruba Restaurant:

    Known for its fresh seafood and traditional Batak dishes.
  • Romlan Restaurant:

    Offers a variety of Indonesian and international dishes in a relaxed setting.

Local Street Food:

  • Mie Gomak:

    A spicy Batak noodle dish.
  • Saksang:

    A traditional Batak dish made with minced pork cooked in blood and spices.
  • Babi Panggang Karo (BPK):

    Roasted pork belly, a Karo Batak specialty.
  • Arsik:

    Fish cooked in a yellow spice paste, a signature Batak dish.
  • Dalihan Natolu:

    A traditional Batak platter with various meats and vegetables.

Shopping places near Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection (Danau Toba)

Discover the nearby shopping scene near Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection! While Samosir Island is not known for large malls, you can find unique souvenirs and local products at these shopping places:
  • Tomok Traditional Market:

    A bustling market where you can find traditional Batak handicrafts, textiles, and souvenirs.
  • Ambarita Souvenir Shops:

    A collection of small shops selling wood carvings, woven fabrics, and other local crafts.
  • Parapat Market:

    Located in the nearby town of Parapat, this market offers a wider variety of goods, including clothing, electronics, and fresh produce.

Other Places to Stay Near Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Looking for alternative accommodations? Here are some other options for the best hotel nearby Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection:

Luxury/5–6 Star Hotels Nearby:

  • There are no 5-star hotels directly on Samosir Island.

Four-Star Hotels Nearby:

  • Samosir Villa Resort:

    Offers comfortable rooms, a swimming pool, and stunning lake views.
  • Hotel Samosir Cottage:

    Features traditional Batak architecture and a peaceful atmosphere.
  • Tabo Cottages:

    A charming hotel with cozy cottages and a beautiful garden.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Carolina Cottage:

    A budget-friendly option with simple rooms and a restaurant.
  • Tuk Tuk Timbul Bungalows:

    Offers basic bungalows with lake views.
  • Bagus Bay Homestay:

    A family-run homestay with a friendly atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the beauty of Lake Toba? Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection offers a fantastic base for exploring this stunning region. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to create unforgettable memories. Book your stay through Traveloka for the best deals and a seamless booking experience. Start planning your adventure now and book cheap hotels in Indonesia or find cheap hotels nearby!

All facilities in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Others Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Others

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Continental breakfast
  • Dining area
  • Winery

Sports and Recreations

  • Canoeing
  • Catamaran sailing
  • Cycling
  • Fishing
  • Fitness center
  • Jet ski
  • Waterskiing
  • Water sport

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle rental
  • Secure parking

Nearby Facilities

  • ATM/Banking

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Valid identification (KTP/SIM/Passport) is required at check-in
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
122
Number of floors in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
4
Another facilities in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

What are available facilities at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection?
There are top facilites at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection?
The standard check-in time at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection provide breakfast?
Yes, Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

8.9
Very Good
From 246 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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Variety (39)
Staff Friendliness (38)
Bedroom (36)
Taste (36)
Surroundings (33)
Ambiance (33)
Hotel Area (33)
Bathroom (30)
Family Friendly (29)
Activity Option (28)
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Traveler Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Number of reviews per page
20
40
Customer reviews
M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The incredible beauty of Lake Toba can be enjoyed directly from the hotel balcony. The facilities are comprehensive. The spa is top-notch, with views of Lake Toba while relaxing.
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Accommodation's Reply
30 Jul 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall the location is amazing and the facilities are also the best
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+3
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
all staff are friendly, comfortable hotel & beautiful resort
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Accommodation's Reply
21 Jul 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff is very friendly and very helpful with your needs during your stay. The room is clean with cool AC. The view is not canned.. you can borrow a bicycle or motorbike if you want to travel around the hotel.
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23 Jun 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
Faradisa Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
C***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice and comfortable hotel, recommended for vacation.
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
outstanding staff hospitalized, the friendlier of all and fabulous comfortable for the very nice hotels. specially for the receptionist.. good job and keep it up
3 people find it helpful
Accommodation's Reply
30 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
Shintia M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Apart from motorbike and bicycle rental facilities, there is also a special pier that provides jet ski, canoe, water bike rentals, etc.
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Accommodation's Reply
21 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
a***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Awesome, very impressive, no doubt about the service, the food, the view.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
the food in the restaurant is delicious but pricey. if you want to staycation in Samosir and the budget is available. choose Marina. very comfortable. impressive. you will be confused about what to eat because there are various menus for breakfast, and they are delicious. suitable for those who want to honeymoon, there are paid Vespa rentals and free bicycles for those who want to go for a walk.
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+2
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
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selviana p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is really cool, the atmosphere is comfortable and safe.
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
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Wendy K. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I don't regret staying at Mariana, everything was okay, good and the staff were friendly
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Accommodation's Reply
17 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Stayed here for 3 nights, it was amazing and no complaints. I asked for honeymoon suites, they prepared some free animals characters, and also complimentary dessert. Food in the restaurant was good, lovely view and very nice customer service in general. I would definitely stay here again if I visit Samosir next time.
1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
Anggi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
surely a lovely, eco and worth value hotel. breakfast was enjoyable and had a good selection. attentive staff from front office, housekeeping, restaurant, pool attendant and health club staff, but the service still can be improved from the reservation/call centre staff. our room was clean with the recyclable essentials. check-in and check-out was a swift. hotel area is modern and luxurious. overall we had a relaxing stay. everything we needed for a short visit to Samosir.
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Beloved Guest, Horas From A Truly Unique Experience Thank you sincerely for sharing your recent experience at Marianna Resort & Convention Tuktuk Samosir. We are truly delighted to know that your stay with us was relaxing and enjoyable. Your kind words regarding our eco-conscious design, delightful breakfast, modern facilities, and the attentive service from our Front Office, Housekeeping, Restaurant, Pool, and Health Club teams mean a great deal to us. I will be sure to pass on your appreciation to them. At the same time, we deeply value your constructive feedback regarding our Reservation/Call Centre service. Please rest assured that your comments have been shared with our leadership team, and we are committed to enhancing the consistency of service across all departments to meet the high standards you rightfully expect from a five-star resort. It was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again for another memorable and relaxing visit to Samosir. Sincerely, Willy SUDERES General Manager
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Ok and steady, recommended. Comfortable atmosphere.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Thank you for your service during our stay.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
Utty T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
Great location. Room view (cool view suite room) mediocre service (restaurant on the roof top and front office) better service at the restaurant during breakfast. Bath towels do not feel like a 5 star hotel. Sofa in the living room is not very clean. It is difficult to contact the front office, so you have to call from outside, even on WA there is no response.
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6 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Beloved Guest, Horas From A Truly Unique Experience Thank you for taking the time to share your experience at Marianna Resort. We’re delighted to hear that you enjoyed our location and the stunning views from our Suite Room. However, we sincerely apologize for the shortcomings you experienced, particularly in the service at our rooftop restaurant and front office, the cleanliness of the living room sofa, and the quality of the bath towels. We completely understand that every detail matters in ensuring a comfortable stay, and we take your feedback very seriously. We are also truly sorry for the difficulty you faced in reaching our front office. This is certainly not the level of service we strive to provide, and we will be reviewing and improving our communication system to ensure that all guests receive prompt assistance whenever needed. Your feedback is invaluable to us, as we are continuously working to enhance our service and guest experience. We truly appreciate your honesty and hope to have the opportunity to welcome you back for a much-improved stay. Please do not hesitate to reach out to us directly if there is anything we can do to make your next visit more comfortable. Sincerely, Willy SUDERES General Manager
a***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Good hotel in samosir. Best value of money
1 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Our Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
berman g.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
New hotel in Tuk Tuk Siadong. Varied breakfast menu. Clean. Great view. Can play jet ski. Awesome.👍👍
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1 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear Our Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager
Salsa L. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
It was worth the price. The check in till the welcoming process was awesome. The room is a standard kind of $ room but the food, facilities and view is fantastic
1 people find it helpful
Accommodation's Reply
28 Jan 2025
Dear Our Beloved Guest, Horas From A Truly Unique Experience- Thank you for taking the time to share your experience with us. We're thrilled to hear that you found your stay worth the price and enjoyed the check-in and welcoming process. Ensuring a smooth and pleasant arrival for our guests is always a top priority, and your kind words mean a lot to us. We’re delighted that you loved the food, facilities, and breathtaking views—these are aspects we take pride in delivering to enhance your stay. Your feedback about the room is noted, and we will continue working on providing even greater value to our guests. We hope to welcome you back soon for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Sincerely, Willy SUDERES General Manager
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