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Mercure Convention Center Ancol
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Mercure Convention Center Ancol
Hotels
8.5
/10
Very Good
7,159 reviews
What Guests Say About Their Stay
Staff Friendliness (151)
Family Friendly (146)
Room Space (144)
Ambiance (129)
IDA P. H.
8.5
/ 10
We had a great staycation during the holiday, the kids love it, although the swimming pool is quite small compare to the size of this hotel and the number of visitor, hope next time the swimming pool will be bigger
Surung S.
9.7
/ 10
Pros. What a beautiful staycation at Mercure Ancol, they have friendly staff, from the security officer, bell boy and the receptionist they are all well performed during the peak season, especially with Pak Denny at the front desk, he is very helpful. The breakfast was good, the area of the restaurant is huge, can serve all the guests with small queuing and you can spend your time enjoy the food with no limit time. The best of the best is the pool slide that my son enjoyed the most. Cons. Almost none but due to covid situation the activities of the pool is limited to 1 hour only. The variety of food is very good but needs to be improved for the taste. Oh ya, you have to pay the entrance fee for your vehicle and people, so you will spend more money if you plan to go out/in the Ancol Area. This Mercure Hotel deserves 5 stars recommended hotel from me. Well done Mercure Ancol and Thank you for your hospitality.
Ridhia
10.0
/ 10
this hotel is very recommended👍🏻 very comfortable when I stay overnight for family vacation.. thank’s for the service during my stay here 😀 especially, I love the breakfast menu as mie goreng aceh, beef sausage, omellete, chicken kungpao, chicken porridge..
Kheri F.
9.7
/ 10
we were 1 night stay. first impression is that we got upgraded room from executive to suite room. what a surprise!!! beautiful room, kids enjoyed the room and the view (beach view). we had a great breakfast too.
Vincentia Y. I.
9.7
/ 10
We had an enjoyable stay here. Surrounded by Ancol's facilities, I think this hotel is one of the best 4-star hotel in town. They have a new room concept, good food, friendly staff, and affordable room rate.
In the Area
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
Main Facilities
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Swimming Pool
Parking
WiFi
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Available Room Types in Mercure Convention Center Ancol
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What's around Mercure Convention Center Ancol
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
Discover More About Mercure Convention Center Ancol
Location
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol.
About Mercure Convention Center Ancol
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mercure Convention Center Ancol is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Mercure Convention Center Ancol.
All facilities in Mercure Convention Center Ancol
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Hotel Services
- Concierge
- Express check-in
- Express check-out
Things to Do
- Outdoor pool
- Children play area
Public Facilities
- Parking
- WiFi in public area
Kids and Pets
- Babysitting
General
- Swimming pool
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Mercure Convention Center Ancol
Important Note
Entrance access fees to Ancol area is at the charge of the guests.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Number of floors in Mercure Convention Center Ancol | 10 |
Another facilities in Mercure Convention Center Ancol | Concierge, Express check-in, Express check-out, Outdoor pool, Children play area |
Frequently asked question in Mercure Convention Center Ancol
What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Mercure Convention Center Ancol
Traveloka (7,159)
8.5
Very Good
From 7,159 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.3
Location
8.8
Service and Facilites
8.6
People often mention about Mercure Convention Center Ancol
All
Staff Friendliness (126)
Family Friendly (111)
Bedroom (107)
Room Space (105)
Ambiance (100)
Surroundings (99)
Bathroom (98)
Hotel Area (90)
Variety (89)
Activity Option (86)
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Traveler Reviews Mercure Convention Center Ancol
Number of reviews per page
20
40
Customer reviews
N***a
10.0
/10
Reviewed 3 day(s) ago
Very happy stay disini, i'll be back 🤩🤩🤩
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R***o
Staycation
10.0
/10
Reviewed 4 day(s) ago
The place is very comfortable and suitable for family staycation.
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Accommodation's Reply
06 May 2025
Dear Guest,
We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Fachry Aulia - Asst. Front Office Manager
MI
Mochamad I. S.
Leisure
9.7
/10
Reviewed 1 week(s) ago
the hotel staff is very friendly and the hotel service is very good.
the cleanliness of the hotel is very well maintained.
friendly for children.
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1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Mr. Mochamad, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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G***t
Staycation
8.5
/10
Reviewed 1 week(s) ago
happy to stay here, wake up and see the sea, children's activities such as cake decorating, VR, basketball, ping pong, playing in the sand, etc., it's complete
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Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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R***a
9.7
/10
Reviewed 2 week(s) ago
Satisfied staying here… but 1 thing that is missing is Netflix.
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1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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S***n
Business
9.7
/10
Reviewed 2 week(s) ago
Check in at 1 am was no problem. The room was clean and away from noise.
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Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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W***h
10.0
/10
Reviewed 2 week(s) ago
Check in during the weekend is long but fast and the staff is friendly. There are lots of activities for the kids.
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Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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K***h
Leisure
10.0
/10
Reviewed 2 week(s) ago
Kids Friendly Hotel
Good Hotel Service
Good Cleanliness
Many Facilities for children starting from the Swimming Pool with Foam schedule at 9 am, Playground, Football Field, VR Games, Billiards, Basketball, Breakfast is Very Complete and Delicious.
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+5
1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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l***i
8.5
/10
Reviewed 2 week(s) ago
The breakfast is very ordinary, there is no meat menu, only Indonesian food. The others are okay
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Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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M***M
Leisure
9.1
/10
Reviewed 2 week(s) ago
nice view and good service
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Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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W***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
The service is very good. All the facilities are complete, especially very kids friendly. Overall, the hotel is highly recommended.
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2 people find it helpful
Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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EA
Eco A.
9.1
/10
Reviewed 3 week(s) ago
friendly staff and fast response, cleanliness is okay. for a 4-star class, the food variants are very ordinary, and not according to expectations when you know the balcony is not private and there is no place to sit and relax. If it's dark at night, you can't chat casually on the balcony, maybe because the building is old and from the outside the building is not attractive as if it has never been renovated. Overall, I like the friendly staff service and fast response, but in my opinion the facilities are still ordinary when compared to other 4-star hotels.
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Accommodation's Reply
06 May 2025
Dear Mr. Eco, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. Thank you for your input. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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R***i
10.0
/10
Reviewed 3 week(s) ago
Good service, very friendly and clean service.
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Accommodation's Reply
06 May 2025
Dear Guest, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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Ap
Azkya p.
9.7
/10
Reviewed 3 week(s) ago
Really happy staying here, especially the kids, there are so many kids activities 😍
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Accommodation's Reply
06 May 2025
Dear Ms. Azkya, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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MS
Muliana S. S.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Everything is okay, if I go to Ancol I want to stay at Mercure again.
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Accommodation's Reply
06 May 2025
Dear Ms. Muliana, Thank you for your comments regarding your visit to Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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sk
setia k.
8.8
/10
Reviewed 3 week(s) ago
The location is very strategic and the facilities are complete.
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Accommodation's Reply
06 May 2025
Dear Mr. Setia, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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Andiarta
Leisure
8.5
/10
Reviewed 3 week(s) ago
The facilities are good, but the breakfast is less diverse.
It is better to book directly to the hotel management so you can get a free pass to enter Ancol
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1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Mr. Andiarta, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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Indah A.
10.0
/10
Reviewed 4 week(s) ago
the activities are fun, the food is delicious... the rooms are nice and spacious, next time we will come again
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1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Ms. Indah, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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MM
Meisarah M.
9.0
/10
Reviewed 4 week(s) ago
Nice, comfortable, kids friendly, but the breakfast is a bit lacking in variety for that price..
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Accommodation's Reply
06 May 2025
Dear Ms. Meisarah, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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RL
Rosa L.
10.0
/10
Reviewed 4 week(s) ago
Comfortable, friendly and nice view.
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Accommodation's Reply
06 May 2025
Dear Ms. Rosa, Thank you for your comments regarding your stay at Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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