Mercure Samarinda

Hotels
8.6
/10
Very Good
1,897 reviews

What Guests Say About Their Stay

Bedroom (111)
Staff Friendliness (110)
Ambiance (106)
Hotel Area (102)
R***a
10.0
/ 10
Our recent hotel stay was truly enjoyable. The central location made it incredibly convenient for exploring, with many popular sights and dining options just a short walk away. The room itself was immaculately clean, spacious, and very comfortable, offering a relaxing retreat after a day of sightseeing. What truly set this hotel apart, however, was the exceptional service from the staff. Every team member we encountered, from the front desk to housekeeping, was remarkably friendly, attentive, and went above and beyond to ensure our needs were met. We especially appreciated their local recommendations and willingness to assist with any queries. Overall, it was a fantastic experience that exceeded our expectations, and we would highly recommend it to anyone visiting the area.
Aprilianda
8.5
/ 10
What a great hotel! You don't have to worry about anything. Easy access to swalayan and coffee too (City Centrum). Will definitely come back here.
Luh M. D. C. S.
10.0
/ 10
Selalu balik ke Mercure saat ke Samarinda. Fasilitas lengkap dan pelayanan staff sangat baik. Welcome complimentary selalu bikin surprise dan anak saya super happy, pokoknya kata anak harus nginep di Mercure Samarinda. Sukses selalu.
Yudy A.
8.5
/ 10
Such a nice place to stay. Clean room, good dishes, beautiful views, they post the safety guard along the pool.
Rizza I.
9.7
/ 10
Hotel yang sangat bersih dan cantik. Makanan juga cukup lengkap, fresh, dan enak-enak.
In the Area
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Samarinda is located in area / city Samarinda City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
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Lobby Mercure Samarinda
Lobby 2 Mercure Samarinda

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Mercure Samarinda Rates per Night

Looking for the best Mercure Samarinda hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mercure Samarinda room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mercure Samarinda Location & Address

Mercure Samarinda is located at Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Pusat Kota Samarinda, Samarinda, Kalimantan Timur, Indonesia, 75112. It's situated in the Samarinda area of Indonesia, known for its vibrant atmosphere and local culture. The hotel is approximately 3 km from the city center.

How to go to Mercure Samarinda from Airport

Navigating your way from the airport to Mercure Samarinda is a breeze with several convenient options. Whether you're looking for a quick hotel transfer or a budget-friendly journey, Samarinda has you covered. Here's a breakdown of how to get from the airport to the hotel:
  • Taxi (Most Direct):

    Taxis are readily available outside the arrival terminal. This is the most straightforward option, taking you directly to Mercure Samarinda.
  • Ride Hailing (Convenient):

    Ride Hailing services offer a convenient and often cost-effective way to reach the hotel. Simply book a ride through the app and wait at the designated pick-up point.
  • Airport Shuttle (Pre-booked):

    Some private companies offer airport shuttle services. Booking in advance ensures a hassle-free transfer to Mercure Samarinda.
Tips: For the most convenient route, consider pre-booking a Ride Hailing or arranging an airport shuttle in advance, especially during peak hours.

Mercure Samarinda Reviews & Summary

Want to know all about Mercure Samarinda before you book? Hotel reviews offer valuable insights into the guest experience, helping you make an informed decision. Reading a review hotel can give you a feel for the atmosphere, service, and overall quality of your stay. Guests consistently praise Mercure Samarinda for its comfortable accommodations, friendly staff, and convenient location. The hotel's standout features include its rooftop pool with panoramic city views and its delicious breakfast buffet. One recent guest raved, "The perfect place to stay in Samarinda! Excellent service, clean rooms, and a fantastic location. Highly recommended!"

Mercure Samarinda Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Understanding the different hotel bedroom types available at Mercure Samarinda ensures you get the perfect fit for your needs and preferences. From spacious suites to cozy standard rooms, there's a category of hotel rooms for every traveller.
  • Superior Room:

    Offers comfortable accommodation with city views, available in smoking and non-smoking options. Features a shower.
  • Deluxe Room:

    A more spacious option with enhanced amenities, city views, and both smoking and non-smoking choices. Includes a bathtub.
  • Executive Suite:

    The most luxurious option, featuring a separate living area, panoramic views, and a bathtub. Non-smoking only.
Please note that Mercure Samarinda is not a pet-friendly hotel.

Hotel Facilities in Mercure Samarinda

Looking for top-notch hotel amenities? Mercure Samarinda offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. From relaxing leisure options to convenient services, this hotel has something for everyone.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your trip with the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Open from 10:00 AM to 10:00 PM (extra fees apply).
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and fax services. Open 24 hours.

Hotel Buffet or Restaurant/Cafe in Mercure Samarinda

Indulge in a culinary journey at Mercure Samarinda's exceptional dining options. Whether you're craving a hearty hotel buffet or a quick bite at the hotel cafe, there's something to satisfy every palate. Discover the diverse flavours and delightful ambiance of the hotel's restaurants.
  • Mahakam Restaurant:

    Offers an extensive international buffet for breakfast, lunch, and dinner. Price per person: SGD 30. Opening hours: 6:00 AM to 10:00 PM. Signature dish: Nasi Goreng.
  • Lobby Lounge:

    A relaxed setting for coffee, tea, and light snacks. Price range: SGD 5-15. Opening hours: 9:00 AM to 11:00 PM.

Mercure Samarinda Airport pickups and How to Book

Need a convenient hotel to airport transfer? Mercure Samarinda offers airport pick-up services to ensure a smooth and stress-free arrival. Enjoy the comfort of a private transfer directly to the hotel. To book a hotels with airport shuttle, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Exploring Samarinda is easy with convenient access to public transportation. Discover the nearby MRT station and bus stops nearby, making it simple to navigate the city. Whether you're heading to a business meeting or a tourist attraction, public transport offers an affordable and efficient way to get around.
  • Bus Stop Jalan Imam Bonjol:

    Located approximately 500 meters from the hotel.
  • Bus Stop Jalan Pahlawan:

    Located approximately 800 meters from the hotel.
Public transport cards can be purchased at convenience stores and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Samarinda offers a variety of nearby places to go that are perfect for kids and adults alike. From exciting theme parks to fascinating cultural sites, there's no shortage of things to see nearby.
  • Mahakam River Cruise:

    Enjoy a scenic boat trip along the Mahakam River. Distance from hotel: 2 km. Price: SGD 15 per person.
  • Samarinda Central Plaza:

    A large shopping mall with a cinema and arcade. Distance from hotel: 1 km. Free entry.
  • Teluk Lerong Garden:

    A beautiful park with playgrounds and green spaces. Distance from hotel: 4 km. Free entry.
  • Museum Mulawarman:

    Explore the history and culture of the Kutai Kingdom. Distance from hotel: 10 km. Price: SGD 5 per person.
  • Islamic Center Samarinda:

    A stunning mosque with impressive architecture. Distance from hotel: 5 km. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mercure Samarinda (Samarinda)

Discover the delightful nearby dining options around Mercure Samarinda. From trendy cafes to authentic local restaurants, there's a culinary adventure waiting just steps away. Explore the diverse flavours of Samarinda and indulge in the best food eatiries near me.

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks and light meals.
  • Pizza Hut:

    A well-known pizza restaurant offering a range of pizzas, pasta, and appetizers.
  • Kentucky Fried Chicken (KFC):

    A fast-food chain specializing in fried chicken and other quick bites.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Sate:

    Grilled meat skewers served with peanut sauce.
  • Soto:

    Traditional Indonesian soup with meat and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Martabak:

    Savory or sweet pancake filled with various ingredients.

Shopping places near Mercure Samarinda (Samarinda)

Looking for nearby shopping destinations? Mercure Samarinda is conveniently located near a variety of shops near me, from modern malls to bustling markets. Discover the best places to indulge in some retail therapy and find everything you need.
  • Samarinda Central Plaza:

    A large shopping mall with a wide range of stores and restaurants.
  • Big Mall Samarinda:

    Another popular shopping destination with a variety of international and local brands.
  • Pasar Pagi:

    A traditional morning market offering fresh produce, local snacks, and clothing.

Other Places to Stay Near Mercure Samarinda

Looking for alternative accommodations? Samarinda offers a range of options to suit every budget and preference. Discover the best hotel nearby, from luxurious five-star hotels to affordable three-star hotels nearby.

Luxury/5-Star Hotels Nearby:

  • Hampton by Hilton Samarinda:

    Offers modern accommodations and excellent amenities.
  • Swiss-Belhotel Borneo Samarinda:

    Features a rooftop pool and stunning city views.
  • ASTON Samarinda Hotel & Convention Center:

    Provides spacious rooms and a convention center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Midtown Hotel Samarinda:

    Offers comfortable rooms and a convenient location.
  • HARRIS Hotel Samarinda:

    Features a modern design and a range of facilities.
  • Favehotel Samarinda:

    Provides affordable accommodations with a stylish touch.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Hotel Mesra Samarinda:

    Offers budget-friendly accommodations with essential amenities.
  • Radja Hotel Samarinda:

    Provides simple and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Mercure Samarinda? With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for your trip to Samarinda. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience. Explore more options and find the perfect accommodation for your needs: book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in Mercure Samarinda

Common Space Mercure Samarinda
Common Space
Lobby Mercure Samarinda
Lobby
Exterior Mercure Samarinda
Exterior
Others Mercure Samarinda
Others
Restaurant Mercure Samarinda
Restaurant

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Samarinda
13
Another facilities in Mercure Samarinda
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Mercure Samarinda

Is Mercure Samarinda parking free for hotel guests, and do you offer valet parking services?
Parking at Mercure Samarinda is complimentary for hotel guests. We don't currently offer valet parking services, however, ample hotel parking is available for your convenience. Should you require assistance with your luggage, please don't hesitate to ask a member of our team.
Does Mercure Samarinda offer hotel smoking rooms or designated smoking areas for guests?
I'd recommend contacting Mercure Samarinda directly to confirm their smoking policy. While some hotels offer hotel smoking rooms or designated smoking areas, policies vary. Checking with the hotel ensures you have the most up-to-date and accurate information regarding their smoking facilities before your stay.
Does Mercure Samarinda offer free hotel Wi-Fi for guests during their stay?
To confirm whether Mercure Samarinda provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or contacting them via phone or email will give you the most up-to-date and accurate information regarding their wifi policy for guests. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Mercure Samarinda? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Mercure Samarinda; precise locations are best checked using a map app or by asking reception. Unfortunately, there isn't an MRT station nearby. Regarding visitor attractions, you'll find several things to do nearby, depending on your interests. Local information and maps will help you discover the best options for your visit.
Is Mercure Samarinda a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Mercure Samarinda is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their pet policy entails. Many hotels advertise themselves as pet-friendly hotels or animal-friendly hotels, so look for this information on their site.
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More Reviews from Other Guests in Mercure Samarinda

Overall Ratings & Reviews Mercure Samarinda

Traveloka (1,888)
Other sources (9)
8.7
Very Good
From 1,888 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Samarinda
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Staff Friendliness (56)
Bedroom (56)
Ambiance (55)
Distance to City Center (49)
Room Space (48)
Taste (48)
Accessibility (45)
Hotel Area (44)
Variety (44)
Family Friendly (42)
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Traveler Reviews Mercure Samarinda

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
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Irhamni
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Leisure
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8.5
/10
Reviewed 6 day(s) ago
A pleasant stay
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j***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable hotel located in the center of Samarinda city
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Mercure Samarinda would like to extend our warmest wishes to you! We are delighted that you enjoyed your stay and enjoyed our hotel's convenient location in the heart of Samarinda. Your feedback is a driving force for our team to continue to provide the best service and enjoyable guest experiences. We look forward to welcoming you back again! Best regards, Seto Marsono General Manager
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A***n
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Leisure
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9.4
/10
Reviewed 5 week(s) ago
The staff is kind and friendly. The hotel atmosphere is nice and comfortable.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Sincerely yours, Mercure Samarinda Thank you for taking the time to write a review of our hotel. We are very glad that you had a good experience during your stay with us. We appreciate your rating and we hope to welcome you back again for an even better and more satisfying experience in the future. Best regards, Seto Marzono, General Manager
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was friendly and the food was delicious. My child had a fever in the middle of the night, but luckily there's a 24-hour pharmacy nearby.
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Sincerely yours, Mercure Samarinda Thank you for taking the time to write a review of our hotel. We are very pleased that our staff were friendly, our location was excellent and our food quality lived up to your expectations. We look forward to welcoming you and your family back again for an even better and more satisfying experience in the future. Best regards, Seto Marzono, General Manager
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M***M
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Why is it only for 1 person? It's not clear.
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Accommodation's Reply
27 Oct 2025
Dear Director/Madam, Sincerely, Mercure Samarinda Hotel Thank you for your review and apologize for the inconvenience caused. Please be informed that breakfast will be charged based on the number of adults stated in your booking. For your convenience on your next stay, please ensure to state the correct number of adults in your booking, which is 2, in order to ensure that you are entitled to a full breakfast. Thank you for your understanding. We look forward to welcoming you back for an even more enjoyable stay. Sincerely, Seto Marzono General Manager
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Nurhadiah N.
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Leisure
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8.5
/10
Reviewed 7 week(s) ago
Clean, fragrant, most strategic, the best. The food variety is really good.
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Accommodation's Reply
11 Nov 2025
Dear Ms. Noorhadiah, We would like to extend our warmest wishes to Mercure Samarinda! We are delighted that you enjoyed our cleanliness, convenient location and variety of food. Your feedback motivates our team to continue providing pleasant experiences to all our guests. We look forward to welcoming you back again! Best regards, Seto Marzono General Manager
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Antonius P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel is comfortable and strategically located. The hotel staff is very friendly.
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Accommodation's Reply
11 Nov 2025
Hello Antonius P.! This is Mercure Samarinda. We are delighted that you enjoyed your stay. We are delighted that you enjoyed our excellent location and the friendly service of our staff. Your valuable feedback will be a great encouragement to our team and we will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back soon. Best regards, Seto Marzono, General Manager
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F***a
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Business
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10.0
/10
Reviewed 8 week(s) ago
Overall the atmosphere is great👍👍👍⭐⭐⭐⭐⭐
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Accommodation's Reply
11 Nov 2025
Dear Guest, Mercure Samarinda Hotel, Warmest Regards! Thank you very much for your positive review! We are very pleased to hear that you were satisfied with the atmosphere and experience of your stay at our hotel. Your review is a driving force for our team to continue to strive to provide the best service and comfort to all our guests. We look forward to welcoming you back again! Best regards, Seto Marzono General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's really great... The breakfast doesn't disappoint 😁
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Warmest regards from Mercure Samarinda! Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel and our breakfast. Your review is very encouraging and encourages our team to continue providing the best service and experience to all our guests. We look forward to welcoming you back again! Best regards, Seto Marzono, General Manager
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K***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Overall all good, clean and comfortable
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Warmest regards from Mercure Samarinda Hotel! Thank you very much for your positive review! We are very pleased to hear that you felt comfortable and satisfied with the cleanliness and comfort of your room during your stay at our hotel. Your review is very encouraging and encourages our team to continue providing pleasant guest experiences. We look forward to welcoming you back again! Best regards, Seto Marzono General Manager
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Tia R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff, stunning views, and delicious food create a harmonious collaboration. Thank you for your hospitality.
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Accommodation's Reply
16 Sep 2025
Dear Ms. Tia R., Warmest greetings from Mercure Hotel Samarinda. Thank you for sharing your memorable experience with Mercure Hotel Samarinda. We are very happy to hear that you enjoyed the hospitality of our team, the beautiful views, and the food we serve. Your review motivates us to continue providing the best service. We look forward to welcoming you back for a more enjoyable experience. Warmest regards, Seto Marsono, General Manager.
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Ayu A.
icon-Staycation
Staycation
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9.4
/10
Reviewed 10 week(s) ago
It could be one of the hotel options for a staycation.
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Accommodation's Reply
16 Sep 2025
Dear Ms. Ayu A., Warm greetings from Mercure Hotel Samarinda. Thank you for choosing Mercure Hotel Samarinda as one of your staycation options. We are delighted to have been a part of your precious moments, and we look forward to welcoming you back with an even more memorable experience. Warmest regards, Seto Marsono, General Manager.
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The service from the staff is very friendly.
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Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda. Thank you for your appreciation. We are delighted to learn that the hospitality of our team has made your stay memorable. Feedback like this motivates us to continue providing the best service. We look forward to your next visit to Mercure Hotel Samarinda. Warm regards, Seto Marsono, General Manager.
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Indah K. D.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
It was a really fun holiday with the family here, hopefully we can come back again.
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Accommodation's Reply
01 Sep 2025
Dear Mrs. Indah ke. D., Warmest greetings from Mercure Hotel Samarinda, Thank you very much for choosing Mercure Hotel Samarinda for your first stay. We are delighted to hear that it met your expectations. We look forward to welcoming you and your family back for an even more enjoyable experience! Warmest regards, Seto Marsono. General Manager
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AlexitA A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
My first experience staying at Mercure Hotel Samarinda, okay, I think it's worth a try.
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Accommodation's Reply
28 Aug 2025
Dear Ms. Alexita A, Warmest greetings from Mercure Hotel Samarinda! Thank you very much for choosing Mercure Hotel Samarinda for your first stay! We are delighted to hear that you were satisfied and recommended our hotel. We look forward to your next visit for an even more enjoyable experience! Best regards, Seto Marsono, General Manager.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is clean, the food is delicious, the service is friendly.
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda! Thank you for taking the time to share your experience at Mercure Hotel Samarinda. We are delighted to hear that you enjoyed the cleanliness of the hotel, the food we served, and the warm service from our team. We look forward to welcoming you back for another exceptional stay. Best regards, Seto Marsono, General Manager.
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S***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Favorite hotel if you stay in Samarinda 👍🏼
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Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda. Thank you for your positive review regarding your stay at Mercure Samarinda. We are very pleased to know that our hotel is your favorite. Our entire team is always committed to maintaining the quality of service and providing a pleasant stay. We look forward to welcoming you back to Mercure Samarinda in the near future. Warm regards, Seto Marsono, General Manager
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U***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I've stayed at the Mercure twice and have always had a comfortable and excellent experience. The staff are very friendly, check-in is fast, and the rooms are clean.
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Accommodation's Reply
21 Aug 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda. Thank you for your trust in staying with us for the second time. We are very pleased to know that the comfort, friendliness of the staff, the fast check-in process, and the cleanliness of the room left a positive impression on you. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Mercure Samarinda for an always memorable experience. Warm regards, Seto Marsono, General Manager.
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It was such a great time. Our favorite place to stay cation in Samarinda
Find this review helpful?
Accommodation's Reply
21 Aug 2025
Dear Ms. Clara Herly Trikusuma Wardhani, Warm greetings from Mercure Hotel Samarinda. Thank you very much for taking the time to share your experience staying with us. We are delighted to know that you felt comfortable with the cleanliness of your room and the service of our team. Positive reviews like this are a great motivation for us to continue providing the best experience. We look forward to welcoming you back to Mercure Samarinda for an even more memorable experience. Warm regards, Seto Marsono, General Manager
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Exterior 4 Mercure Samarinda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Samarinda

Traveloka (1,888)
Other sources (9)
8.7
Very Good
From 1,888 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Samarinda
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Staff Friendliness (56)
Bedroom (56)
Ambiance (55)
Distance to City Center (49)
Room Space (48)
Taste (48)
Accessibility (45)
Hotel Area (44)
Variety (44)
Family Friendly (42)
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Traveler Reviews Mercure Samarinda

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Customer reviews
R***i
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9.7
/10
Reviewed 6 day(s) ago
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Irhamni
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Leisure
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8.5
/10
Reviewed 6 day(s) ago
A pleasant stay
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j***o
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10.0
/10
Reviewed 2 week(s) ago
Comfortable hotel located in the center of Samarinda city
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Mercure Samarinda would like to extend our warmest wishes to you! We are delighted that you enjoyed your stay and enjoyed our hotel's convenient location in the heart of Samarinda. Your feedback is a driving force for our team to continue to provide the best service and enjoyable guest experiences. We look forward to welcoming you back again! Best regards, Seto Marsono General Manager
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A***n
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Leisure
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9.4
/10
Reviewed 5 week(s) ago
The staff is kind and friendly. The hotel atmosphere is nice and comfortable.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Sincerely yours, Mercure Samarinda Thank you for taking the time to write a review of our hotel. We are very glad that you had a good experience during your stay with us. We appreciate your rating and we hope to welcome you back again for an even better and more satisfying experience in the future. Best regards, Seto Marzono, General Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
The hotel staff was friendly and the food was delicious. My child had a fever in the middle of the night, but luckily there's a 24-hour pharmacy nearby.
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Sincerely yours, Mercure Samarinda Thank you for taking the time to write a review of our hotel. We are very pleased that our staff were friendly, our location was excellent and our food quality lived up to your expectations. We look forward to welcoming you and your family back again for an even better and more satisfying experience in the future. Best regards, Seto Marzono, General Manager
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M***M
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Why is it only for 1 person? It's not clear.
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Accommodation's Reply
27 Oct 2025
Dear Director/Madam, Sincerely, Mercure Samarinda Hotel Thank you for your review and apologize for the inconvenience caused. Please be informed that breakfast will be charged based on the number of adults stated in your booking. For your convenience on your next stay, please ensure to state the correct number of adults in your booking, which is 2, in order to ensure that you are entitled to a full breakfast. Thank you for your understanding. We look forward to welcoming you back for an even more enjoyable stay. Sincerely, Seto Marzono General Manager
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Nurhadiah N.
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Leisure
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8.5
/10
Reviewed 7 week(s) ago
Clean, fragrant, most strategic, the best. The food variety is really good.
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Accommodation's Reply
11 Nov 2025
Dear Ms. Noorhadiah, We would like to extend our warmest wishes to Mercure Samarinda! We are delighted that you enjoyed our cleanliness, convenient location and variety of food. Your feedback motivates our team to continue providing pleasant experiences to all our guests. We look forward to welcoming you back again! Best regards, Seto Marzono General Manager
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Antonius P.
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9.4
/10
Reviewed 7 week(s) ago
The hotel is comfortable and strategically located. The hotel staff is very friendly.
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Accommodation's Reply
11 Nov 2025
Hello Antonius P.! This is Mercure Samarinda. We are delighted that you enjoyed your stay. We are delighted that you enjoyed our excellent location and the friendly service of our staff. Your valuable feedback will be a great encouragement to our team and we will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back soon. Best regards, Seto Marzono, General Manager
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F***a
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Business
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10.0
/10
Reviewed 8 week(s) ago
Overall the atmosphere is great👍👍👍⭐⭐⭐⭐⭐
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Accommodation's Reply
11 Nov 2025
Dear Guest, Mercure Samarinda Hotel, Warmest Regards! Thank you very much for your positive review! We are very pleased to hear that you were satisfied with the atmosphere and experience of your stay at our hotel. Your review is a driving force for our team to continue to strive to provide the best service and comfort to all our guests. We look forward to welcoming you back again! Best regards, Seto Marzono General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's really great... The breakfast doesn't disappoint 😁
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Warmest regards from Mercure Samarinda! Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel and our breakfast. Your review is very encouraging and encourages our team to continue providing the best service and experience to all our guests. We look forward to welcoming you back again! Best regards, Seto Marzono, General Manager
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K***l
icon-Leisure
Leisure
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8.5
/10
Reviewed 9 week(s) ago
Overall all good, clean and comfortable
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Warmest regards from Mercure Samarinda Hotel! Thank you very much for your positive review! We are very pleased to hear that you felt comfortable and satisfied with the cleanliness and comfort of your room during your stay at our hotel. Your review is very encouraging and encourages our team to continue providing pleasant guest experiences. We look forward to welcoming you back again! Best regards, Seto Marzono General Manager
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Tia R.
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10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff, stunning views, and delicious food create a harmonious collaboration. Thank you for your hospitality.
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Accommodation's Reply
16 Sep 2025
Dear Ms. Tia R., Warmest greetings from Mercure Hotel Samarinda. Thank you for sharing your memorable experience with Mercure Hotel Samarinda. We are very happy to hear that you enjoyed the hospitality of our team, the beautiful views, and the food we serve. Your review motivates us to continue providing the best service. We look forward to welcoming you back for a more enjoyable experience. Warmest regards, Seto Marsono, General Manager.
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Ayu A.
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Staycation
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9.4
/10
Reviewed 10 week(s) ago
It could be one of the hotel options for a staycation.
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Accommodation's Reply
16 Sep 2025
Dear Ms. Ayu A., Warm greetings from Mercure Hotel Samarinda. Thank you for choosing Mercure Hotel Samarinda as one of your staycation options. We are delighted to have been a part of your precious moments, and we look forward to welcoming you back with an even more memorable experience. Warmest regards, Seto Marsono, General Manager.
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The service from the staff is very friendly.
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Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda. Thank you for your appreciation. We are delighted to learn that the hospitality of our team has made your stay memorable. Feedback like this motivates us to continue providing the best service. We look forward to your next visit to Mercure Hotel Samarinda. Warm regards, Seto Marsono, General Manager.
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Indah K. D.
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Staycation
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10.0
/10
Reviewed 12 week(s) ago
It was a really fun holiday with the family here, hopefully we can come back again.
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Accommodation's Reply
01 Sep 2025
Dear Mrs. Indah ke. D., Warmest greetings from Mercure Hotel Samarinda, Thank you very much for choosing Mercure Hotel Samarinda for your first stay. We are delighted to hear that it met your expectations. We look forward to welcoming you and your family back for an even more enjoyable experience! Warmest regards, Seto Marsono. General Manager
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AlexitA A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
My first experience staying at Mercure Hotel Samarinda, okay, I think it's worth a try.
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Accommodation's Reply
28 Aug 2025
Dear Ms. Alexita A, Warmest greetings from Mercure Hotel Samarinda! Thank you very much for choosing Mercure Hotel Samarinda for your first stay! We are delighted to hear that you were satisfied and recommended our hotel. We look forward to your next visit for an even more enjoyable experience! Best regards, Seto Marsono, General Manager.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is clean, the food is delicious, the service is friendly.
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda! Thank you for taking the time to share your experience at Mercure Hotel Samarinda. We are delighted to hear that you enjoyed the cleanliness of the hotel, the food we served, and the warm service from our team. We look forward to welcoming you back for another exceptional stay. Best regards, Seto Marsono, General Manager.
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S***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Favorite hotel if you stay in Samarinda 👍🏼
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Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda. Thank you for your positive review regarding your stay at Mercure Samarinda. We are very pleased to know that our hotel is your favorite. Our entire team is always committed to maintaining the quality of service and providing a pleasant stay. We look forward to welcoming you back to Mercure Samarinda in the near future. Warm regards, Seto Marsono, General Manager
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U***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I've stayed at the Mercure twice and have always had a comfortable and excellent experience. The staff are very friendly, check-in is fast, and the rooms are clean.
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Accommodation's Reply
21 Aug 2025
Dear Sir/Madam, Warm greetings from Mercure Hotel Samarinda. Thank you for your trust in staying with us for the second time. We are very pleased to know that the comfort, friendliness of the staff, the fast check-in process, and the cleanliness of the room left a positive impression on you. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Mercure Samarinda for an always memorable experience. Warm regards, Seto Marsono, General Manager.
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It was such a great time. Our favorite place to stay cation in Samarinda
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Accommodation's Reply
21 Aug 2025
Dear Ms. Clara Herly Trikusuma Wardhani, Warm greetings from Mercure Hotel Samarinda. Thank you very much for taking the time to share your experience staying with us. We are delighted to know that you felt comfortable with the cleanliness of your room and the service of our team. Positive reviews like this are a great motivation for us to continue providing the best experience. We look forward to welcoming you back to Mercure Samarinda for an even more memorable experience. Warm regards, Seto Marsono, General Manager
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Number of reviews per page
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