Mercure Serpong Alam Sutera

Hotels
EPIC Brand Day
8.7
Impressive
From 2,433 verified guests reviews

What Guests Say About Their Stay

Strategic Location (42)
Kids Friendly (7)
Friendly Staffs (12)
Clean Room (13)
Amelia A.
10
/ 10
Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!
William S. T.
10
/ 10
love the entire experience and how friendly the staffs were. The rooms are clean and cozy with so many amenities provided.
Amalia Y.
10
/ 10
I was really happy to stay here. the room is clean, the service and the staff are really great. when I ate breakfast, so many variate food. my family like it.
In the Area
See Map
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Serpong Alam Sutera is located in area / city Alam Sutera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Serpong Alam Sutera

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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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Others 2 Mercure Serpong Alam Sutera

Discover More About Mercure Serpong Alam Sutera

Location


Mercure Serpong Alam Sutera is located in area / city Alam Sutera.

About Mercure Serpong Alam Sutera

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Serpong Alam Sutera is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Serpong Alam Sutera.

All facilities in Mercure Serpong Alam Sutera

Others Mercure Serpong Alam Sutera
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Mercure Serpong Alam Sutera

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently asked question in Mercure Serpong Alam Sutera

What are available facilities at Mercure Serpong Alam Sutera?
There are top facilites at Mercure Serpong Alam Sutera such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Serpong Alam Sutera?
The standard check-in time at Mercure Serpong Alam Sutera is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Serpong Alam Sutera

Overall Rating & Reviews

From NaN verified guests reviews
8.7
Impressive
Fantastic
925
Very Good
1,201
Satisfying
78
Average
229
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (42)
kids friendly (7)
friendly staffs (12)
clean room (13)
easy to find food (2)
tasty breakfast (3)
great facilities (3)
spacious room (1)
varied breakfast (1)
tasty food (11)
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Language
English
Show Reviews with Photos
D***d
This is a guest profile.
Business travel
9.7
/ 10
04 Jul 2024
All staffs are friendly, good vibes and informative. Bathroom is clean and simple design. I like the way Mercure pinned all bath bottle amenities to the wall. So less clutters arround the sink. It's genius.
Review photo of Mercure Serpong Alam Sutera from D***d

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E***i
This is a guest profile.
10
/ 10
15 May 2024
We loved to know they install micro greens box and we were served best leafy greens salad. Was amazed! Thanks.

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A***e
This is a guest profile.
Business travel
10
/ 10
15 May 2024
Good stay. Check in and check out process smooth and helpful reception.

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Witoyo A. P.
Business
9.4
/ 10
09 Apr 2024
Review photo of Mercure Serpong Alam Sutera from Witoyo A. P.

1 liked this review

AS
Ayutri S. T.
10
/ 10
04 Mar 2024
Sudah bbrp kali stay disini. Semua staff sangat friendly dan helpful. Thanks to mas Faris di front office (2 Maret 2024) udah kasih saya free room upgrade dan menawarkan anak2 saya ikut kids activity. Breakfastnya jg banyak pilihan dan enak2. Staff restaurant jg sigap dan ramah.

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HW
Hanna W.
Staycation
10
/ 10
10 Feb 2024
Great places in to stay and hang out with some friend in the heart of alam sutera.

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Deila S.
This is a private profile
Staycation
10
/ 10
13 Jan 2024
Very nice staff. We upgrade to privilege suite, have a bath tub. The kids were very happy. We can hang around to Living World Mall, by foot. So good. The room is very clean and wide. Love the hotel. We will recommend it to others.
Review photo of Mercure Serpong Alam Sutera from Deila D.
Review photo of Mercure Serpong Alam Sutera 2 from Deila D.

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DM
Dede M. M.
Staycation
9.1
/ 10
27 Dec 2023
In general OK, but I think the room is too small for the price that I paid.

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EH
Ewaldo H. A.
Holiday
10
/ 10
02 Dec 2023
Review photo of Mercure Serpong Alam Sutera from Ewaldo H. A.
Review photo of Mercure Serpong Alam Sutera 2 from Ewaldo H. A.
Review photo of Mercure Serpong Alam Sutera 3 from Ewaldo H. A.

1 liked this review

DS
Debby S.
Holiday
5.9
/ 10
27 Nov 2023
The staff were friendly and helpful but the bed room is dirty. It seems they did not do quality check after cleaning the room. There is spider web on the corner.
Review photo of Mercure Serpong Alam Sutera from Debby S.

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Disclaimer

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