Mercure Serpong Alam Sutera

Hotels
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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About Accommodation

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Mercure Serpong Alam Sutera is located in area / city Alam Sutera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

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Strategic Location (42)
Kids Friendly (7)
Friendly Staffs (12)
Clean Room (13)
10.0
/ 10
Amelia A.
Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!

Location Info

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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
Lobby Mercure Serpong Alam Sutera
Lobby 2 Mercure Serpong Alam Sutera

Discover More About Mercure Serpong Alam Sutera

Location


Mercure Serpong Alam Sutera is located in area / city Alam Sutera.

There are plenty of tourist attractions nearby, such as Alun Alun Rangkasbitung within 46.62 km, and Transmart Kalimalang within 30.95 km.

About Mercure Serpong Alam Sutera

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Mercure Serpong Alam Sutera is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Serpong Alam Sutera.

All Facilities

Bar, Cafe and Lounge Mercure Serpong Alam Sutera
Bar, Cafe and Lounge
Swimming Pool Mercure Serpong Alam Sutera
Swimming Pool
Fitness Center Mercure Serpong Alam Sutera
Fitness Center
Functional Hall Mercure Serpong Alam Sutera
Functional Hall
Common Space Mercure Serpong Alam Sutera
Common Space

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Things to Do

  • Outdoor pool

Connectivity

  • WiFi in public area (surcharge)

General

  • Swimming pool

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Mercure Serpong Alam Sutera?
There are top facilites at Mercure Serpong Alam Sutera such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Serpong Alam Sutera?
The standard check-in time at Mercure Serpong Alam Sutera is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 2,383 verified guests reviews
8.6
Impressive
Fantastic
881
Very Good
1,196
Satisfying
77
Average
229
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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strategic location (42)
kids friendly (7)
friendly staffs (12)
clean room (13)
easy to find food (2)
tasty breakfast (3)
great facilities (3)
spacious room (1)
varied breakfast (1)
tasty food (11)
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Deila S.
This is a private profile
Staycation
10
/ 10
13 Jan 2024
Very nice staff. We upgrade to privilege suite, have a bath tub. The kids were very happy. We can hang around to Living World Mall, by foot. So good. The room is very clean and wide. Love the hotel. We will recommend it to others.
Review photo of Mercure Serpong Alam Sutera from Deila D.
Review photo of Mercure Serpong Alam Sutera 2 from Deila D.

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MP
Mutia P.
9.7
/ 10
18 Nov 2022
Love this hotel. Also the staff. Clean and spacious room. Fast check in & out. They also have playstation at lobby. Will definitely be back again. Thank you for the turtle.
Review photo of Mercure Serpong Alam Sutera from Suharni N.

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CC
Chris C.
Holiday
8.8
/ 10
05 Apr 2023
Friendly and helpful receptionist, somewhat will be great if the breakfast area with air conditioner.
Review photo of Mercure Serpong Alam Sutera from Chris C.

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DS
Debby S.
Holiday
5.9
/ 10
27 Nov 2023
The staff were friendly and helpful but the bed room is dirty. It seems they did not do quality check after cleaning the room. There is spider web on the corner.
Review photo of Mercure Serpong Alam Sutera from Debby S.

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LW
Luh W. R. K. D. M.
Business
10
/ 10
18 Aug 2022
I am very happy to stay here. The service is very good, the food in the restaurant is delicious and the rooms are comfortable.
Translated by Google Icon
Review photo of Mercure Serpong Alam Sutera from Luh W. R. K. D. M.
Review photo of Mercure Serpong Alam Sutera 2 from Luh W. R. K. D. M.

4 liked this review

Wisnu P. W.
Holiday
9.7
/ 10
01 Mar 2022
Excellent service, neat, clean rooms, strategic location, satisfying experience.
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Review photo of Mercure Serpong Alam Sutera from Wisnu P. W.
Review photo of Mercure Serpong Alam Sutera 2 from Wisnu P. W.

2 liked this review

HS
Hendro S.
Staycation
10
/ 10
29 Dec 2023
Suka menginap di sini bersama keluarga. Lokasi sangat dekat broadway dan mall living world. Kekurangan penerangan kamar kurang agak temaram.
Review photo of Mercure Serpong Alam Sutera from Tjioe H. S.

1 liked this review

ramadhananto
Staycation
10
/ 10
15 Aug 2022
Pusat kuliner enak deket kemana mana tinggal jalan kaki, hotelnya juga bersih nyaman pelayanan ramah memuaskan.
Review photo of Mercure Serpong Alam Sutera from Ramadhananto R.
Review photo of Mercure Serpong Alam Sutera 2 from Ramadhananto R.
Review photo of Mercure Serpong Alam Sutera 3 from Ramadhananto R.

2 liked this review

Theresia K. W.
Holiday
8.5
/ 10
26 Aug 2023
Baru datang langsung di kasih welcoming drink. Saya sewa 2 kamar, kamar kedua check in lama, harus menunggu -/+ 2 jam. Kamar pertama menunggu 1 jam, ketika masuk kasur basah, padahal baru di bersihkan, tapi petugas segera ganti cover dan selimutnya. Breakfast variasi menu banyak dan cukup enak. Kolam renang anak air dingin, mungkin karena tidak terkena matahari, sampai anak menggigil kedinginan, kolam renang dewasa oke, luas juga. Staff ramah dan helpful. Overall semuanya oke.
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Review photo of Mercure Serpong Alam Sutera from Theresia K. W.
Review photo of Mercure Serpong Alam Sutera 2 from Theresia K. W.
Review photo of Mercure Serpong Alam Sutera 3 from Theresia K. W.
Review photo of Mercure Serpong Alam Sutera 4 from Theresia K. W.

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EN
Eddie N.
Holiday
8.4
/ 10
31 Jul 2022
Cocok untuk liburan keluarga, kolam renang nya bersih, makanan cukup variasi, kamar bersih, cuman AC yang kurang dingin tapi lumayan la, lokasi strategis, deket mall living world.
Review photo of Mercure Serpong Alam Sutera from Eddie N.
Review photo of Mercure Serpong Alam Sutera 2 from Eddie N.

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Bedroom 4 Mercure Serpong Alam Sutera

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