Mercure Serpong Alam Sutera

Hotels
8.6
/10
Very Good
2,799 reviews

What Guests Say About Their Stay

Staff Friendliness (27)
Surroundings (26)
Hotel Area (21)
Accessibility (20)
Amelia A.
10.0
/ 10
Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!
William S. t.
10.0
/ 10
love the entire experience and how friendly the staffs were. The rooms are clean and cozy with so many amenities provided.
Amalia Y. H.
10.0
/ 10
I was really happy to stay here. the room is clean, the service and the staff are really great. when I ate breakfast, so many variate food. my family like it.
Bianca W.
9.7
/ 10
Love\! The front desk staff, Angga (thank you for catering to our needs to have all our rooms on the same floor - we booked three rooms, non-smoking), went extra miles to show us our rooms before I made the decision and make sure that eventhough it's on the smoking area, it doesn't smell at all. (which was very true!) love the staffs as well, super polite and full of smiles. We had a very pleasant stay! Keep up the good work!
Yos R. M.
9.7
/ 10
Nice hotel, good location nearby Living World and Flavor Bliss.
In the Area
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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Serpong Alam Sutera is located in area / city Alam Sutera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Serpong Alam Sutera

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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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Discover More About Mercure Serpong Alam Sutera

Mercure Serpong Alam Sutera Rates per Night

Looking for the best Mercure Serpong Alam Sutera hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mercure Serpong Alam Sutera room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mercure Serpong Alam Sutera Location & Address

Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325. It's situated in the Tangerang Selatan area of Indonesia, known for its modern amenities and convenient access to Jakarta. The hotel is approximately 25 km from the city center.

How to go to Mercure Serpong Alam Sutera from Airport

Getting to Mercure Serpong Alam Sutera from Soekarno-Hatta International Airport (CGK) is relatively straightforward. Several options are available, depending on your budget and preference. Here's a breakdown of how to get to the hotel:
  • Taxi (Most Direct):

    A taxi is the most direct way to get to the hotel. You can find taxi stands outside the arrival terminals. Make sure the driver uses the meter or negotiate a fixed price beforehand.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at the airport. This can be a convenient option, especially if you have luggage.
  • Airport Bus (Affordable):

    The DAMRI airport bus offers a more affordable option. Look for the bus heading towards Serpong or BSD City, and then take a taxi or ride hailing service from the bus terminal to the hotel.
  • Private Airport Transfer (Pre-booked):

    You can pre-book a private airport transfer for a hassle-free experience. This is a good option if you want someone to meet you at the airport and take you directly to the hotel.

Tips:

For the most convenient route, consider using a ride hailing service or pre-booking a private airport transfer. This will save you time and ensure a smooth journey to Mercure Serpong Alam Sutera.

Mercure Serpong Alam Sutera Reviews & Summary

Looking for all the details about Mercure Serpong Alam Sutera? Want to know what other guests think? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Tangerang Selatan. Guests love the hotel's modern design, comfortable rooms, and excellent service. The convenient location, close to shopping malls and restaurants, is also a major plus. A standout feature is the rooftop pool, offering stunning city views.

One recent guest raved: "The staff were incredibly friendly and helpful, the room was spotless, and the breakfast buffet was amazing! I would definitely stay here again."

Mercure Serpong Alam Sutera Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Mercure Serpong Alam Sutera offers a variety of hotel room types to suit different needs and preferences. Here's a breakdown of the categories of hotel rooms available:
  • Superior Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms feature bathtubs.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering more space and privacy.
  • Family Suite:

    Ideal for families, these suites offer ample space and may include multiple beds or connecting rooms.

Please note that Mercure Serpong Alam Sutera is not a pet-friendly hotel.

Hotel Facilities in Mercure Serpong Alam Sutera

When choosing a hotel, the hotel facilities can greatly enhance your stay. Mercure Serpong Alam Sutera boasts a range of hotel amenities designed to cater to both adults and children. Here's a look at what's on offer:
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive at the business centre.
  • Free Wi-Fi:

    Enjoy complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Mercure Serpong Alam Sutera

A great hotel buffet or restaurant can be a highlight of any trip. Mercure Serpong Alam Sutera offers several dining options, including a restaurant and a cafe, ensuring you're well-fed throughout your stay.
  • Mint & Pepper Restaurant:

    This restaurant serves a variety of international and Indonesian dishes. The breakfast buffet is particularly popular, featuring a wide selection of hot and cold items. Buffet breakfast is approximately SGD 25 per person. Open daily for breakfast, lunch, and dinner.
  • Lobby Lounge:

    Enjoy a coffee, tea, or light snack at the Lobby Lounge. Open from 10:00 AM to 10:00 PM.

Don't miss the restaurant's signature dish, the "Nasi Goreng Istimewa," a flavorful Indonesian fried rice.

Mercure Serpong Alam Sutera Airport pickups and How to Book

Looking for hotels with airport shuttle services? Mercure Serpong Alam Sutera can arrange a hotel to airport transfer for you, making your arrival and departure as smooth as possible.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transport is essential for exploring a new city. Here's information on the nearest MRT nearby and bus stops nearby to Mercure Serpong Alam Sutera:
  • Rawa Buntu Train Station:

    Approximately 5 km from the hotel.
  • TransJakarta Bus Stop BSD City:

    Several bus stops are located along Jalan Pahlawan Seribu, approximately 1 km from the hotel.

To use the TransJakarta bus system, you'll need a prepaid card, which can be purchased at most convenience stores and bus stations.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Tangerang Selatan and the surrounding areas offer a variety of nearby places to go that are perfect for families and kids. Here are a few suggestions for nearby sightseeing places:
  • Ocean Park BSD City:

    A water park with slides, pools, and other attractions. Approximately 5 km from the hotel. Entry price: SGD 15 per person.
  • Scientia Square Park (SQP):

    A large park with playgrounds, gardens, and a skate park. Approximately 7 km from the hotel. Free entry.
  • Branchsto Equestrian Park:

    Enjoy horse riding and other equestrian activities. Approximately 10 km from the hotel. Entry price: SGD 10 per person.
  • Dunia Fantasi (Dufan):

    A large amusement park with rides, shows, and attractions. Located in Jakarta, approximately 30 km from the hotel. Entry price: SGD 30 per person.
  • Waterbom Jakarta:

    Another popular water park with a variety of slides and pools. Located in Jakarta, approximately 35 km from the hotel. Entry price: SGD 25 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mercure Serpong Alam Sutera (Tangerang Selatan)

Exploring the local food scene is a must when travelling. Tangerang Selatan offers a diverse range of nearby dining options, from cafes and restaurants to local street food. Here are a few recommendations:

Cafes/Restaurants:

  • Starbucks:

    Located in Summarecon Mall Serpong, offering a variety of coffee drinks and snacks.
  • The Coffee Bean & Tea Leaf:

    Located in Living World Alam Sutera, serving coffee, tea, and pastries.
  • Pizza Hut:

    Located in various malls around Tangerang Selatan, offering pizza, pasta, and other Italian-American dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with egg and vegetables.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.
  • Bakso:

    Indonesian meatball soup.

Shopping places near Mercure Serpong Alam Sutera (Tangerang Selatan)

Looking for some retail therapy? Tangerang Selatan offers a variety of nearby shopping destinations, from malls to department stores. Here are a few options:
  • Summarecon Mall Serpong:

    A large mall with a wide variety of shops, restaurants, and entertainment options.
  • Living World Alam Sutera:

    Another popular mall with a focus on home furnishings and lifestyle products.
  • AEON Mall BSD City:

    A Japanese-style mall with a supermarket, department store, and various specialty shops.

Other Places to Stay Near Mercure Serpong Alam Sutera

If Mercure Serpong Alam Sutera isn't quite what you're looking for, here are some other affordable hotels nearby:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Located in Jakarta, offering luxurious accommodations and amenities.
  • Hotel Mulia Senayan, Jakarta:

    Another luxurious hotel in Jakarta with a wide range of facilities.
  • Grand Hyatt Jakarta:

    A well-known luxury hotel in the heart of Jakarta.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Swiss-Belhotel Serpong:

    Located in Serpong, offering comfortable accommodations and a range of facilities.
  • Atria Hotel Gading Serpong:

    Another popular four-star hotel in Serpong.
  • Vega Hotel Gading Serpong:

    A modern hotel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • POP! Hotel BSD City:

    A budget-friendly option in BSD City.
  • Amaris Hotel Serpong Tangerang:

    Another affordable hotel in Serpong.
  • Fame Hotel Gading Serpong:

    A stylish and affordable hotel option.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Tangerang Selatan doesn't have to be a chore. With its convenient location, modern amenities, and comfortable rooms, Mercure Serpong Alam Sutera is a great choice for both business and leisure travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance. Ready to start planning your trip? Make your hotel reservations today through Traveloka and enjoy exclusive deals and discounts. With a wide selection of hotels and easy room booking, Traveloka makes it simple to find the perfect accommodation for your needs. Don't wait, book cheap hotels in Indonesia now and discover the best cheap hotels nearby!

All facilities in Mercure Serpong Alam Sutera

Others Mercure Serpong Alam Sutera
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Mercure Serpong Alam Sutera

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Mercure Serpong Alam Sutera
6
Another facilities in Mercure Serpong Alam Sutera
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Mercure Serpong Alam Sutera

Is Mercure Serpong Alam Sutera parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Mercure Serpong Alam Sutera. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does Mercure Serpong Alam Sutera offer hotel smoking rooms or designated smoking areas for guests?
I'd recommend contacting Mercure Serpong Alam Sutera directly to confirm their policy on smoking. While some hotels offer hotel smoking rooms or designated smoking areas, this isn't always the case and policies can change. Checking with the hotel itself will ensure you have the most up-to-date and accurate information regarding their smoking facilities.
Does Mercure Serpong Alam Sutera offer free hotel Wi-Fi for guests during their stay?
To confirm whether Mercure Serpong Alam Sutera provides complimentary hotel wifi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy and any associated charges. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Mercure Serpong Alam Sutera? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Mercure Serpong Alam Sutera, offering easy access to local transport. While there isn't an MRT station immediately nearby, bus routes provide convenient connections. For visitor attractions, explore Alam Sutera's shopping and dining options, or venture slightly further afield for more things to do nearby.
Is Mercure Serpong Alam Sutera a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Mercure Serpong Alam Sutera is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, or you can call and ask. Many travellers search for animal-friendly hotels, so this information should be readily available.
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More Reviews from Other Guests in Mercure Serpong Alam Sutera

Traveloka (2,530)
Other sources (269)
8.6
Very Good
From 2,530 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.7

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Kamar Tidur (8)
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Traveler Reviews Mercure Serpong Alam Sutera

Number of reviews per page
20
40
Customer reviews
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Reka Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 hour(s) ago
Next to EMC Hospital, also close to Living World
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Satisfied and next time will stop by and stay again.
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Y***y
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Leisure
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9.1
/10
Reviewed 5 week(s) ago
I am happy to stay at this hotel because the location is close to the mall, there are also many places to eat around.
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E***i
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Leisure
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9.7
/10
Reviewed 7 week(s) ago
nice, comfortable.. the absorption is good.. the staff is friendly
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1 people find it helpful
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Dr Bendy B.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Please check the contents of the bathroom, soap, shampoo, etc. Yesterday the soap was empty.
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A***d
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Hotel staff are friendly, very helpful.
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J***y
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The hotel location is close to the mall and the breakfast menu is quite varied.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Facility shows age, bathroom design a bit weird, pool was OK, sufficient parking. Good location
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L***W
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good clean and newly refurbished
1 people find it helpful
M***a
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Very good, good, overall all the service is friendly
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Cheesy B.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
You can't just change the guest name.
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V***e
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Location was great, within walking distance to Living World and Broadway (new hangout spot). Hotel was decent, and a little old, but fairly clean and comfortable.
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desi s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
I had a bad experience when I was going to CI. With the excuse that it had just been cleaned, I was only able to enter the room at 4 pm. I got a connecting room, on a floor that was being renovated, the room felt stuffy. The interior of the room also needed to be renovated
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Sufi G.
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
Thank you to Mercure Serpong for preparing a message and cake for my son's birthday. The experience of staying here was pleasant. The swimming pool is nice, the room is clean, the staff is friendly, the food is delicious. I just love the very limited variety of breakfast.
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S***T
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Staycation
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9.4
/10
Reviewed 20 week(s) ago
Good service, staff is also good.
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N***l
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Staycation
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10.0
/10
Reviewed 22 week(s) ago
The staff was friendly, and the room was super cold
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k***k
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10.0
/10
Reviewed 22 week(s) ago
clean, friendly service, delicious breakfast
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Rr R I. I.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Staff was friendly and helpful also. We're satisfied and enjoying our morning jog while we're there.
1 people find it helpful
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The hotel is in the Alam Sutera area, the route is a bit congested at night. Strategic, the rooms are clean and all the facilities are functioning well. The staff are friendly, especially the bellboy who always helps carry things back and forth 🙂
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2 people find it helpful
s***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
Staff is nice, rooms are also clean
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.