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Mercure Serpong Alam Sutera

Name: Mercure Serpong Alam Sutera
Address: Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325, Jl Alam Sutera Boulevard Kav23, Banten, 15325, Indonesia
Rating: 8.7

Hotels

8.6

/10

Very Good

2,503 reviews

What Guests Say About Their Stay

Staff Friendliness (20)

Surroundings (18)

Ambiance (14)

Bathroom (14)

Amelia A.

10.0

/ 10

Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!

William S. t.

10.0

/ 10

love the entire experience and how friendly the staffs were. The rooms are clean and cozy with so many amenities provided.

Amalia Y. H.

10.0

/ 10

I was really happy to stay here. the room is clean, the service and the staff are really great. when I ate breakfast, so many variate food. my family like it.

Bianca W.

9.7

/ 10

Love\! The front desk staff, Angga (thank you for catering to our needs to have all our rooms on the same floor - we booked three rooms, non-smoking), went extra miles to show us our rooms before I made the decision and make sure that eventhough it's on the smoking area, it doesn't smell at all. (which was very true!) love the staffs as well, super polite and full of smiles. We had a very pleasant stay! Keep up the good work!

Yos R. M.

9.7

/ 10

Nice hotel, good location nearby Living World and Flavor Bliss.

In the Area

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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Serpong Alam Sutera is located in area / city Alam Sutera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Serpong Alam Sutera

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What's around Mercure Serpong Alam Sutera

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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325

Discover More About Mercure Serpong Alam Sutera

Location

Mercure Serpong Alam Sutera is located in area / city Alam Sutera.

About Mercure Serpong Alam Sutera

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Serpong Alam Sutera is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Serpong Alam Sutera.

All facilities in Mercure Serpong Alam Sutera

Others

Hotel Services

Concierge
Express check-out
24-hour Receptionist

Transportation

Parking with surcharge
Bus/truck parking

Things to Do

Outdoor pool

General

Swimming pool

Public Facilities

WiFi in public area

Accommodation Policy & General Information in Mercure Serpong Alam Sutera

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Number of floors in Mercure Serpong Alam Sutera	6
Another facilities in Mercure Serpong Alam Sutera	Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Mercure Serpong Alam Sutera

What are available facilities at Mercure Serpong Alam Sutera?

There are top facilites at Mercure Serpong Alam Sutera such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Serpong Alam Sutera?

The standard check-in time at Mercure Serpong Alam Sutera is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Serpong Alam Sutera

Overall Ratings & Reviews Mercure Serpong Alam Sutera

Traveloka (2,503)

8.6

Very Good

From 2,503 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Serpong Alam Sutera

All

Surroundings (10)

Staff Friendliness (10)

Room Space (8)

Bathroom (8)

Accessibility (7)

Hotel Area (7)

Variety (7)

Bedroom (6)

Distance to City Center (4)

Family Friendly (4)

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Traveler Reviews Mercure Serpong Alam Sutera

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Customer reviews

Cheesy B.

8.2

/10

Reviewed 1 week(s) ago

You can't just change the guest name.

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V***e

Business

8.5

/10

Reviewed 2 week(s) ago

Location was great, within walking distance to Living World and Broadway (new hangout spot). Hotel was decent, and a little old, but fairly clean and comfortable.

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desi s.

Leisure

8.5

/10

Reviewed 4 week(s) ago

I had a bad experience when I was going to CI. With the excuse that it had just been cleaned, I was only able to enter the room at 4 pm. I got a connecting room, on a floor that was being renovated, the room felt stuffy. The interior of the room also needed to be renovated

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Sufi G.

Leisure

10.0

/10

Reviewed 5 week(s) ago

Thank you to Mercure Serpong for preparing a message and cake for my son's birthday. The experience of staying here was pleasant. The swimming pool is nice, the room is clean, the staff is friendly, the food is delicious. I just love the very limited variety of breakfast.

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S***T

Staycation

9.4

/10

Reviewed 6 week(s) ago

Good service, staff is also good.

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N***l

Staycation

10.0

/10

Reviewed 9 week(s) ago

The staff was friendly, and the room was super cold

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k***k

10.0

/10

Reviewed 9 week(s) ago

clean, friendly service, delicious breakfast

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Rr R I. I.

Business

10.0

/10

Reviewed 10 week(s) ago

Staff was friendly and helpful also. We're satisfied and enjoying our morning jog while we're there.

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s***i

8.5

/10

Reviewed 13 week(s) ago

The hotel is in the Alam Sutera area, the route is a bit congested at night. Strategic, the rooms are clean and all the facilities are functioning well. The staff are friendly, especially the bellboy who always helps carry things back and forth 🙂

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2 people find it helpful

s***i

8.2

/10

Reviewed 15 week(s) ago

Staff is nice, rooms are also clean

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Forens

Leisure

9.4

/10

Reviewed 15 week(s) ago

The location is strategic, adjacent to Living World Mall and close to Pasar 8 Alam Sutra. There are also many culinary places in Flavor Bliss. Sleeping at Mercure is also very good. The room is quite spacious.

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D***i

Staycation

9.1

/10

Reviewed 16 week(s) ago

A pretty nice hotel for a 3 days 2 nights staycation with kids, the location is very strategic because the distance to the mall and various dining places can be done on foot. And when checking out, my child's doll was left in the lobby, the staff there kept it well until we came again to pick it up. The service of the staff is very helpful and very friendly. Happy to stay at this hotel. Thank you.

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R***i

10.0

/10

Reviewed 18 week(s) ago

Pretty cool. Strategic location, clean, comfortable, excellent service and very friendly. The swimming pool is quite cozy and the food is varied and yummy. Close to the shopping center is also a plus.

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1 people find it helpful

L***h

8.8

/10

Reviewed 18 week(s) ago

Rooms for a rate of 2 million are less than satisfactory

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1 people find it helpful

A***r

Leisure

10.0

/10

Reviewed 20 week(s) ago

Mercure Alam Sutera. Very strategic location easy to reach. Busy location and many places to eat

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Rosni

Staycation

9.7

/10

Reviewed 24 week(s) ago

The reception staff is very kind and helpful

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Faris W.

9.4

/10

Reviewed 27 week(s) ago

It was so impressive to stay here

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1 people find it helpful

J***i

Business

6.2

/10

Reviewed 28 week(s) ago

I booked pool view, but they don't give one.

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A***a

Transit

9.4

/10

Reviewed 30 week(s) ago

Pleasant stay, nice staff, safe parking place. If you are looking for a place to really have a good rest from a long and far away holiday before continue your journey home, this is the right place.

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G***t

Business

8.8

/10

Reviewed 34 week(s) ago

So far it good but the laundry so pricey.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.