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Mercure Serpong Alam Sutera
Mercure Serpong Alam Sutera
Hotels
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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8.6
Impressive
From 2,337 reviews
About Accommodation
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Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
What Guests Say About Their Stay
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Strategic Location (42)
Kids Friendly (7)
Friendly Staffs (12)
Clean Room (13)
Available Room Types in Mercure Serpong Alam Sutera
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Location Info
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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
Discover More About Mercure Serpong Alam Sutera
Location
Mercure Serpong Alam Sutera is located in area / city Alam Sutera.
The hotel has a very good location, also near the Soekarno Hatta International Airport (CGK), which is only 13.21 km away.
There are plenty of tourist attractions nearby, such as Mall Metropolitan Cileungsi within 39.74 km, and Depok Fantasi Waterpark within 27.58 km.
About Mercure Serpong Alam Sutera
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Mercure Serpong Alam Sutera is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Mercure Serpong Alam Sutera.
All Facilities
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Hotel Services
- Concierge
- Express check-out
- 24-hour Receptionist
Transportation
- Parking with surcharge
- Bus/truck parking
Things to Do
- Outdoor pool
Connectivity
- WiFi in public area (surcharge)
General
- Swimming pool
Accommodation Policy & General Information
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently Asked Questions
What are available facilities at Mercure Serpong Alam Sutera?
There are top facilites at Mercure Serpong Alam Sutera such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Serpong Alam Sutera?
The standard check-in time at Mercure Serpong Alam Sutera is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests
Overall Rating & Reviews
From 2,337 verified guests reviews
8.6
Impressive
Fantastic
857
Very Good
1,178
Satisfying
76
Average
226
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (42)
kids friendly (7)
friendly staffs (12)
clean room (13)
easy to find food (2)
tasty breakfast (3)
great facilities (3)
spacious room (1)
varied breakfast (1)
tasty food (11)
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Language
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MP
Mutia P.
9.7
/ 10
18 Nov 2022
Love this hotel. Also the staff. Clean and spacious room. Fast check in & out. They also have playstation at lobby. Will definitely be back again. Thank you for the turtle.
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CC
Chris C.
Holiday
8.8
/ 10
05 Apr 2023
Friendly and helpful receptionist, somewhat will be great if the breakfast area with air conditioner.
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Sri M.
Business
8.5
/ 10
09 Feb 2022
Nice place with high price too ☺🤭.
2 liked this review
Melati D. D.
Staycation
6.1
/ 10
30 Dec 2021
I have to wait almost 1 hour only for check in. FYI even they put swimming pool as one facilities but it can’t be used. Once we enter the room the floor still wet.
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DS
Debby S.
Holiday
5.9
/ 10
27 Nov 2023
The staff were friendly and helpful but the bed room is dirty. It seems they did not do quality check after cleaning the room. There is spider web on the corner.
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LW
Luh W. R. K. D. M.
Business
10
/ 10
18 Aug 2022
I am very happy to stay here. The service is very good, the food in the restaurant is delicious and the rooms are comfortable.
3 liked this review
Wisnu P. W.
Holiday
9.7
/ 10
01 Mar 2022
Excellent service, neat, clean rooms, strategic location, satisfying experience.
2 liked this review
ramadhananto
Staycation
10
/ 10
15 Aug 2022
Pusat kuliner enak deket kemana mana tinggal jalan kaki, hotelnya juga bersih nyaman pelayanan ramah memuaskan.
1 liked this review
Theresia K. W.
Holiday
8.5
/ 10
26 Aug 2023
Baru datang langsung di kasih welcoming drink. Saya sewa 2 kamar, kamar kedua check in lama, harus menunggu -/+ 2 jam. Kamar pertama menunggu 1 jam, ketika masuk kasur basah, padahal baru di bersihkan, tapi petugas segera ganti cover dan selimutnya. Breakfast variasi menu banyak dan cukup enak. Kolam renang anak air dingin, mungkin karena tidak terkena matahari, sampai anak menggigil kedinginan, kolam renang dewasa oke, luas juga. Staff ramah dan helpful. Overall semuanya oke.
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BS
Berlian S.
Staycation
8.5
/ 10
02 Feb 2022
Seneng banget menginap di sini benar-benar pelayanannya bagus pokoknya the best buat Mercure Serpong Alam Sutera.
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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