Do the rooms at Novotel Jakarta Cikini include a sofa bed hotel option? What is the cost of adding an extra hotel bed to the room?

I'm afraid I don't have access to real-time information, including pricing and specific room amenities for Novotel Jakarta Cikini. To find out if they offer rooms with sofa beds or the cost of an extra hotel bed, I recommend checking their official website or contacting them directly. Their website should detail room types and any additional charges for extra bedding in hotels, including the option of an extra hotel bed or a sofa bed hotel option.

Is Novotel Jakarta Cikini available as a day use hotel or for hourly hotel stays?

I do not have access to real-time information, including hotel policies. To find out if the Novotel Jakarta Cikini offers day use hotel or hourly hotel stays, I recommend checking their official website or contacting them directly by phone. Many hotels are increasingly offering daytime use hotels and hourly rate hotel options, so it's worth inquiring.

Does Novotel Jakarta Cikini offer hotel transfer services or operate as one of the hotels with airport shuttle options for guests?

No, Novotel Jakarta Cikini doesn't provide a complimentary airport shuttle service. While they may be able to assist with arranging a hotel transfer from the airport to the hotel, or a hotel to airport transfer via a third-party service, this would likely incur an additional cost. It's best to contact the hotel directly to discuss your transfer needs and pricing.

Does Novotel Jakarta Cikini offer a hotel meeting room, conference hall in hotel, or event space for business or private functions?

Yes, Novotel Jakarta Cikini offers a range of event spaces perfect for business or private functions. They have several hotel meeting rooms and a conference hall in hotel, providing flexible options to suit different needs and group sizes. These hotel conference venues are well-equipped for a variety of events, making them ideal hotels with conference facilities.

Is there an ATM or cash machine near me available inside or close to Novotel Jakarta Cikini, ideally an ATM near me with cash?

I can help with that. To find the closest ATM with cash near the Novotel Jakarta Cikini, I recommend using a map application on your phone such as Google Maps or Apple Maps. Search for "ATM near me" or "cash machine near me" and specify your location. These apps will show you the closest ATMs, including those inside or near the hotel. Many will also indicate whether they currently have cash available.

What are available facilities at Novotel Jakarta Cikini?

There are top facilites at Novotel Jakarta Cikini such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novotel Jakarta Cikini?

The standard check-in time at Novotel Jakarta Cikini is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Novotel Jakarta Cikini

Novotel Jakarta Cikini has a 4.0-star rating.

Are there any parking spots at Novotel Jakarta Cikini ?

Yes: Yes, there are parking spots at Novotel Jakarta Cikini

Is there a swimming pool at Novotel Jakarta Cikini?

Yes, a swimming pool is available at Novotel Jakarta Cikini.

What do past guests say about Novotel Jakarta Cikini?

Novotel Jakarta Cikini is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Duration: 1 Night(s)

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Novotel Jakarta Cikini

Name: Novotel Jakarta Cikini
Address: Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, Menteng, Cikini, Jakarta, Indonesia, 10330, Jalan Cikini Raya No 107 109, Jakarta, 10330, Indonesia
Rating: 8.7

Hotels

8.7

/10

Very Good

941 reviews

What Guests Say About Their Stay

Distance To City Center (51)

Staff Friendliness (49)

Bedroom (42)

Bathroom (40)

S***y

10.0

/ 10

The room was quite large for a standard room, the bed and bathroom were clean, and there was an iron. The breakfast menu was varied and delicious. The location is very strategic, close to the train station and restaurants. The staff was friendly and helpful. Overall, I was satisfied with my stay at the Novotel. Thank you.

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Ika O.

9.4

/ 10

I stayed in Novotel Jakarta Cikini for 6 days with family. Good hospitality, clean room and complete facility. Kids very happy and no complain. Good breakfast and spacious. Staff very helpful and the location close to everywhere.. Surely will comeback here🙂

Betty I. O.

8.5

/ 10

I booked this hotel for my parents when my dad was about to do a check-up at RSCM. They enjoyed their stay there. The hotel is nice, the room is spacious. Delicious food. Great location.

Siska D. P.

8.5

/ 10

thank you kak vanya, adel, dian you have made our moment more valuable always be healthy and always successful all staff of novotel cikini. we will come back again🫶

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Rendy U.

10.0

/ 10

Novotel Cikini is strategically located, the service is very good, the rooms are clean, the AC is cold, and of course not new cigarettes. Also equipped with a swimming pool and gym. The breakfast menu is very varied and delicious. 👍👍👍.

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In the Area

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Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, Menteng, Cikini, Jakarta, Indonesia, 10330

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Novotel Jakarta Cikini is a good choice when you are visiting Cikini. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Novotel Jakarta Cikini

Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, Menteng, Cikini, Jakarta, Indonesia, 10330

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Novotel Jakarta Cikini Rates per Night

Novotel Jakarta Cikini room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Novotel Jakarta Cikini hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Novotel Jakarta Cikini Location & Address

Novotel Jakarta Cikini is located at Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, Menteng, Cikini, Jakarta, Indonesia, 10330. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant atmosphere and cultural attractions. The hotel is approximately 5 km from the city center.

How to go to Novotel Jakarta Cikini from Airport

Getting from Soekarno-Hatta International Airport (CGK) to Novotel Jakarta Cikini is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.

Taxi (most direct):
A taxi is the most straightforward way to get to the hotel. You can find taxi counters at the airport or use a ride-hailing app. The journey usually takes around 45-60 minutes, depending on traffic.
Ride Hailing (convenient):
Ride Hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up. This option offers a fixed price, so you know the cost upfront.
Airport Bus (budget-friendly):
The DAMRI airport bus offers a more affordable option. Look for the bus heading to Gambir Station, which is about a 15-minute taxi or Ride Hailing ride from the hotel.
Train (partially direct):
The airport train connects the airport to Sudirman Baru Station. From there, you can take a taxi or Ride Hailing to the hotel, which is approximately a 20-minute drive.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. If you're on a budget and don't mind a bit of extra travel time, the airport bus is a good option. Consider traffic conditions when choosing your mode of transport, especially during peak hours.

Novotel Jakarta Cikini Reviews & Summary

Looking for all about hotel Novotel Jakarta Cikini? This hotel consistently receives positive hotel reviews for its excellent location, comfortable accommodations, and friendly service. Guests appreciate the hotel's proximity to popular attractions and its convenient access to public transportation.

What guests love about the hotel is its central location, making it easy to explore Jakarta. The comfortable rooms and helpful staff also receive high praise. A standout feature is the hotel's rooftop pool, offering stunning city views. Here's a short review to encourage bookings: "Great location, friendly staff, and a fantastic rooftop pool! I highly recommend Novotel Jakarta Cikini for a comfortable and convenient stay in Jakarta."

Novotel Jakarta Cikini Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Novotel Jakarta Cikini offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's a different hotel room types for everyone.

Standard Room:
These rooms offer comfortable accommodation with a choice of a king-size bed or twin beds. Non-smoking options are available.
Superior Room:
Slightly larger than the standard rooms, these rooms offer enhanced amenities and city views. Some rooms have bathtubs.
Executive Room:
These rooms include access to the Executive Lounge, offering complimentary breakfast and evening cocktails.
Suite:
The suites are the most spacious option, featuring a separate living area and a luxurious bathroom with a bathtub and bidet.
Family Room:
Designed for families, these rooms offer extra space and can accommodate extra beds or cots.

Please note that Novotel Jakarta Cikini is not a pet-friendly hotel. Therefore, pets are not allowed on the premises.

Hotel Facilities in Novotel Jakarta Cikini

Novotel Jakarta Cikini boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, the hotel facilities cater to both adults and children.

Swimming Pool:
Enjoy a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 9:00 PM.
Fitness Centre:
Stay active at the well-equipped fitness centre, open 24 hours.
Kids Club:
Keep the little ones entertained at the Kids Club, offering various activities and games. Open from 9:00 AM to 6:00 PM.
Spa:
Relax and rejuvenate at the hotel's spa, offering a range of treatments and massages. Extra fees apply.
Business Centre:
Stay connected and productive at the business centre, offering printing and photocopying services.
Meeting Rooms:
The hotel offers several meeting rooms for business events and conferences.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Novotel Jakarta Cikini

Novotel Jakarta Cikini offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're in the mood for a hearty buffet or a quick coffee, there's something to satisfy every palate.

The Square Restaurant:
This all-day dining restaurant offers a sumptuous hotel buffet for breakfast, lunch, and dinner. The buffet features a variety of international and Indonesian dishes. Price per person: approximately SGD 30. Opening hours: 6:00 AM to 10:00 PM.
Lobby Lounge:
Enjoy a relaxing afternoon tea or a light snack at the Lobby Lounge. They also serve a selection of coffee, tea, and cocktails. Opening hours: 9:00 AM to 11:00 PM.
Pool Bar:
Sip on refreshing drinks and enjoy light bites at the Pool Bar, located by the swimming pool. Opening hours: 10:00 AM to 7:00 PM.

The Square Restaurant is known for its signature dish, Nasi Goreng Cikini, a flavorful Indonesian fried rice with a special blend of spices.

Novotel Jakarta Cikini Airport pickups and How to Book

Looking for hotels with airport shuttle? Novotel Jakarta Cikini offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. This service provides a seamless connection between the airport and the hotel.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You will need to provide your flight details, including your arrival time and flight number. The hotel staff will arrange for a driver to meet you at the airport and transport you to the hotel in comfort.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with the convenient public transportation options available near Novotel Jakarta Cikini. The hotel is located close to several MRT nearby and bus stops nearby, making it easy to explore the city.

MRT Bundaran HI Station:
Located approximately 2 km from the hotel.
TransJakarta Bus Stop Cikini:
Located directly in front of the hotel.
TransJakarta Bus Stop Kramat Sentiong NU:
Located approximately 500 meters from the hotel.

To use the MRT and TransJakarta buses, you will need a public transport card, such as the JakLingko card. These cards can be purchased and topped up at MRT stations and TransJakarta bus stops.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Novotel Jakarta Cikini is conveniently located near several family-friendly attractions. There are plenty of nearby places to go and things to see nearby, ensuring a memorable stay for everyone.

Dunia Fantasi (Dufan):
A popular amusement park with thrilling rides and attractions. Located approximately 10 km from the hotel. Entry price: approximately SGD 25 per person.
Taman Mini Indonesia Indah (TMII):
A cultural park showcasing the diversity of Indonesia. Located approximately 15 km from the hotel. Entry price: approximately SGD 10 per person.
Ragunan Zoo:
Home to a wide variety of animals from around the world. Located approximately 20 km from the hotel. Entry price: approximately SGD 5 per person.
National Museum of Indonesia:
Discover the rich history and culture of Indonesia. Located approximately 5 km from the hotel. Entry price: approximately SGD 3 per person.
Jakarta Aquarium & Safari:
Explore the underwater world and see a variety of marine life. Located approximately 8 km from the hotel. Entry price: approximately SGD 20 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Novotel Jakarta Cikini (Jakarta Pusat)

Craving some delicious nearby dining options? Novotel Jakarta Cikini is surrounded by a variety of local food eateries near me, offering a taste of Jakarta's culinary scene. From trendy cafes to authentic street food, there's something for everyone.

Cafes/Restaurants:

Starbucks:
Enjoy your favorite coffee and pastries at this popular cafe chain.
Pizza Hut:
Indulge in a variety of pizzas and pasta dishes.
Hokkaido Ice Cream Bread:
Treat yourself to delicious ice cream and freshly baked bread.

Local Street Food:

Nasi Goreng:
Indonesian fried rice with various toppings.
Satay:
Grilled meat skewers served with peanut sauce.
Gado-Gado:
Indonesian salad with peanut sauce dressing.
Ketoprak:
Tofu, vegetables, and rice noodles with peanut sauce.
Martabak:
Sweet or savory pancake with various fillings.

Shopping places near Novotel Jakarta Cikini (Jakarta Pusat)

Looking for some retail therapy? Novotel Jakarta Cikini is conveniently located near several nearby shopping destinations. Whether you're looking for high-end brands or local souvenirs, there's a mall near hotel to suit your needs.

Grand Indonesia:
A large shopping mall with a wide variety of international and local brands.
Plaza Indonesia:
A luxury shopping mall featuring high-end designer stores.
Pasar Tanah Abang:
A bustling market offering a wide range of textiles, clothing, and accessories.

Other Places to Stay Near Novotel Jakarta Cikini

Looking for alternative accommodations? Novotel Jakarta Cikini is surrounded by a variety of hotels, ranging from luxury options to more affordable hotels nearby. Whether you're looking for a five star hotels near me or a budget-friendly stay, there's something for everyone.

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton Jakarta, Mega Kuningan:
Offers luxurious accommodations and exceptional service.
Hotel Indonesia Kempinski Jakarta:
A historic hotel with stunning city views.
Grand Hyatt Jakarta:
Features a wide range of amenities and dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Holiday Inn Express Jakarta Wahid Hasyim:
Offers comfortable accommodations at an affordable price.
Mercure Jakarta Cikini:
Features a rooftop pool and a convenient location.
DoubleTree by Hilton Jakarta - Diponegoro:
Offers spacious rooms and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

Ibis Styles Jakarta Wahid Hasyim:
Offers stylish accommodations at a budget-friendly price.
Amaris Hotel Juanda Jakarta:
Features a simple and comfortable design.
Pop! Hotel Pasar Baru Jakarta:
Offers a vibrant and modern atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel availability in Jakarta can be a daunting task, but Novotel Jakarta Cikini offers a fantastic option with its central location, comfortable accommodations, and excellent amenities. Whether you're travelling for business or leisure, this hotel provides a convenient and enjoyable stay.

Ready to make your hotel reservations? Don't miss out on the opportunity to experience the best of Jakarta. Book your room booking through Traveloka today and enjoy exclusive deals and discounts. Start planning your trip now and create unforgettable memories in Indonesia!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Novotel Jakarta Cikini

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Hotel Services

Concierge
Express check-out
24-hour Receptionist

Public Facilities

Parking
WiFi in public area

General

Swimming pool

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Novotel Jakarta Cikini

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Novotel Jakarta Cikini	16
Another facilities in Novotel Jakarta Cikini	Concierge, Express check-out, 24-hour Receptionist, WiFi in public area, Swimming pool

Frequently asked question in Novotel Jakarta Cikini

Is Novotel Jakarta Cikini parking free for hotel guests, and do you offer valet parking services?

No, hotel parking at Novotel Jakarta Cikini is not free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception upon arrival for details on pricing and availability for both hotel parking and valet parking.

Does Novotel Jakarta Cikini offer hotel smoking rooms or designated smoking areas for guests?

I'm afraid I don't have access to real-time information, including the specific policies of Novotel Jakarta Cikini. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.

Does Novotel Jakarta Cikini offer free hotel Wi-Fi for guests during their stay?

Yes, Novotel Jakarta Cikini provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.

Where is the nearest MRT station or bus stops nearby Novotel Jakarta Cikini? What are the top visitor attractions near the hotel?

The nearest MRT station and bus stops are within a short walk of Novotel Jakarta Cikini. For specific directions, I recommend using a map app like Google Maps to find the closest bus station near me or mrt near me. Nearby visitor attractions include the charming Cikini area with its art deco buildings and local eateries, and the historical Menteng district. Plenty of things to do nearby await!

Is Novotel Jakarta Cikini a pet friendly hotel?

I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Novotel Jakarta Cikini is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their pet policy entails. Many travellers search for animal-friendly hotels, so this information should be readily available.

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More Reviews from Other Guests in Novotel Jakarta Cikini

Overall Ratings & Reviews Novotel Jakarta Cikini

Traveloka (840)

Other sources (101)

8.8

Very Good

From 840 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.9

People often mention about Novotel Jakarta Cikini

All

Staff Friendliness (27)

Bedroom (26)

Bathroom (25)

Distance to City Center (24)

Hotel Area (22)

Wifi (21)

Room Space (21)

Ambiance (20)

Family Friendly (18)

Check-in/out Time (18)

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Traveler Reviews Novotel Jakarta Cikini

Number of reviews per page

Customer reviews

R***a

10.0

/10

Reviewed 2 week(s) ago

Comfortable, safe, quiet, clean, steady

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Thank you for your review. We are delighted that you had a positive experience at Novotel Jakarta Chikini. Your positive review motivates us to continue providing the best service. We look forward to welcoming you again. Sincerely, Rikanda Tokatorop, General Manager

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a***a

Business

8.2

/10

Reviewed 4 week(s) ago

The room is comfortable, the cleanliness is very good, but the parking is limited and there are too many slots for parking in front of the lobby, so it is very inconvenient.

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, We are delighted to hear that our rooms were comfortable and clean, just as you expected. This feedback means a lot to our team. We apologize for the inconvenience caused by the limited parking. We understand that this has caused you inconvenience during your stay. We will take your feedback into consideration to improve the parking for all our guests. We look forward to welcoming you back again for an even better experience. Best regards, Riganda Togatroop, General Manager

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Monika A. S.

Leisure

8.2

/10

Reviewed 7 week(s) ago

Strategic location, comfortable room, soft mattress, clean room. The downside is that it's not soundproof enough; if you're unlucky enough to be next to a noisy room, you might hear it a bit.

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Accommodation's Reply

07 Nov 2025

Dear Ms. Monica A.S., Thank you for sharing your experience at Novotel Jakarta Cikini. We are so glad that you enjoyed our convenient location, comfortable room, comfortable bed and cleanliness. We also appreciate your comments regarding the room's soundproofing. We apologize if this made you feel uncomfortable. We will take this into account to improve your experience. We look forward to welcoming you back to Novotel Jakarta Cikini for an even better experience. Best regards, Riganda Tokatorop, General Manager

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Verified Traveler

Transit

8.5

/10

Reviewed 11 week(s) ago

the housekeeping guy’s staff is forget his name, he’s really kind and well

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Accommodation's Reply

14 Oct 2025

Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to hear that our team made a positive impression during your stay. Your kind words will surely be shared with the team. We look forward to welcoming you back soon for another pleasant stay at Novotel Jakarta Cikini. Warm regards, Riganda Togatorop General Manager

S***o

Medical

8.5

/10

Reviewed 12 week(s) ago

Get the room you ordered. Fast service. With the app, everything is easy.

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Accommodation's Reply

28 Sep 2025

Dear Valued Guest, Thank you for your review. We are delighted that you had a good experience at Novotel Jakarta Cikini. Your positive review motivates us to continue providing the best service. We look forward to your next visit. Sincerely, Riganda Togatorop, General Manager.

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Verified Traveler

Leisure

10.0

/10

Reviewed 13 week(s) ago

The hotel staff is friendly and helpful. The swimming pool is very clean.

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Accommodation's Reply

23 Sep 2025

Dear Valued Guest, Thank you for sharing your experience. We are delighted that the service and friendliness of our team left a positive impression and that you had a pleasant experience at Novotel Jakarta Cikini. We look forward to welcoming you back on your next visit. Best regards, Riganda Togatorop, General Manager

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D***y

10.0

/10

Reviewed 13 week(s) ago

Good surrounding location and good facility

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Accommodation's Reply

21 Sep 2025

Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed our convenient location and facilities. We look forward to welcoming you back again soon. Warm regards, Riganda Togatorop General Manager

D***a

Business

10.0

/10

Reviewed 16 week(s) ago

The food is top-notch, absolutely delicious. The beds are very comfortable, and the location is very strategic.

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1 people find it helpful

Accommodation's Reply

09 Sep 2025

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S***y

10.0

/10

Reviewed 18 week(s) ago

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Accommodation's Reply

15 Aug 2025

Dear Valued Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the cleanliness and completeness of your room, the comfort of our facilities, and the variety and taste of our breakfast menu. We also greatly appreciate your appreciation for the hotel's strategic location and the friendliness of our team. Reviews like these are a great motivation for us to continue providing the best service. We look forward to welcoming you back to Novotel Jakarta Cikini. Sincerely, Riganda Togatorop, General Manager

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K***a

Business

10.0

/10

Reviewed 21 week(s) ago

Highly recommended hotel

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1 people find it helpful

Accommodation's Reply

26 Jul 2025

Dear Valued Guest, Thank you for your review. We are delighted to hear that you recommended Novotel Jakarta Cikini. Your satisfaction and comfort are our top priorities, and positive comments like this inspire the entire team to continue providing the best service. We look forward to welcoming you back soon. Sincerely, Riganda Togatorop, General Manager.

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ahmad f.

Business

8.8

/10

Reviewed 22 week(s) ago

A comfortable hotel, with very friendly staff... the only drawback is that the plates in the restaurant are dirty and not very clean, there are still food left on the plates.

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Accommodation's Reply

26 Jul 2025

Dear Mr. Ahmad F, Thank you for choosing Novotel Jakarta Cikini and taking the time to share your experience. We are pleased to know that you enjoyed your stay and received excellent service from our team. However, we apologize for the inconvenience you experienced regarding the cleanliness of the tableware in the restaurant. This certainly does not reflect our standards of cleanliness and service quality. We have passed your feedback on to the relevant team for immediate follow-up and improvements to prevent similar incidents from happening again in the future. We look forward to welcoming you back for an even better experience. Sincerely, Riganda Togatorop, General Manager

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Eko K.

Staycation

9.4

/10

Reviewed 23 week(s) ago

This hotel is ideal for both leisure and business, boasting a strategic location in a historically significant area. Culinary options are plentiful in the immediate vicinity. Pedestrian access along Jalan Cikini is quite shady, making it very convenient.

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Accommodation's Reply

12 Jul 2025

Dear Mr. Eko, Thank you for your positive review. We are pleased to hear that you enjoyed Novotel Jakarta Cikini's strategic location in the historic district with convenient access and a variety of culinary options nearby. We are also pleased to hear that the hotel's surroundings provided a pleasant walk. We look forward to welcoming you back on your next business trip or vacation. Sincerely, Riganda Togatorop, General Manager

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Anne V. A.

Staycation

8.4

/10

Reviewed 24 week(s) ago

The room is quite clean and quite minimalist, there is no back up card, for cellphone signal it is quite minimalist (difficult) I use Telkomsel, for wifi network it is also difficult so internet mobility is quite limited

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Accommodation's Reply

08 Jul 2025

Dear Mrs. Anne v a, Thank you for your review and feedback. We are glad to hear that you were comfortable with the cleanliness and design of our room. However, we apologize for the inconvenience you experienced with the cellular signal and Wi-Fi connection during your stay. Your feedback means a lot to us, and we will follow up immediately to improve the network quality and ensure guests get a better stay experience in the future. We hope to welcome you back with more optimal service on your next visit. Best regards, Riganda Togatorop. General Manager

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N***a

Leisure

10.0

/10

Reviewed 26 week(s) ago

the staff was very friendly, great location, and clean

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Accommodation's Reply

27 Jun 2025

Dear Valued Guest, Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience. We look forward to welcoming you again in the future. Best Regards, Riganda Togatorop General Manager

Ika O.

Leisure

9.4

/10

Reviewed 27 week(s) ago

1 people find it helpful

Accommodation's Reply

20 Jun 2025

Dear Ms Ika O, Thank you for sharing your wonderful experience with us. We are pleased to hear that you and your family had an enjoyable stay at Novotel Jakarta Cikini. It is especially heartwarming to know the kids were happy and everything met your expectations, from our clean rooms and complete facilities to our breakfast and helpful team. We truly appreciate your kind words and look forward to welcoming you and your family back again soon. Warm regards, Riganda Togatorop General Manager

R***f

Transit

8.8

/10

Reviewed 30 week(s) ago

Are there no toothbrushes provided?

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1 people find it helpful

Accommodation's Reply

24 May 2025

Dear Valued Guest, Thank you for sharing your rating and feedback regarding your stay at Novotel Jakarta Cikini. Regarding our toothbrush as one of the in-room facilities, our hotel also participates in reducing plastic waste to support the eco-friendly program so that toothbrushes and some other equipment are provided upon request. We apologize for any inconvenience caused in this regard. We look forward to welcoming you back with even better service. Best regards, Riganda Togatorop. General Manager

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Widiastuti H.

10.0

/10

Reviewed 31 week(s) ago

Very impressive, friendly staff and fast service.

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2 people find it helpful

Accommodation's Reply

20 May 2025

Dear Mrs. Widiastuti H, Thank you for your feedback. We are glad that you had a good experience while staying at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.

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B***n

9.7

/10

Reviewed 32 week(s) ago

Very satisfying and recommended for anyone who wants to visit the city of Medan.

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Accommodation's Reply

16 May 2025

Dear Valued Guest, Thank you for sharing your positive review. We are glad to know that your experience with us was satisfying and worth recommending. Your positive review is a motivation for the entire team to continue providing the best service. See you again on your next visit. Best regards, Riganda Togatorop. General Manager

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yudith s.

10.0

/10

Reviewed 32 week(s) ago

Comfortable hotel, delicious breakfast.

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Accommodation's Reply

16 May 2025

Dear Mr./Mrs. Yudith S, Thank you for your positive review. We are very happy to know that you felt comfortable during your stay and enjoyed the breakfast we served. We look forward to welcoming you back again for a more enjoyable experience. Best regards, Riganda Togatorop. General Manager

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Ajeng S. H.

Leisure

9.4

/10

Reviewed 32 week(s) ago

I like stay in The Novotel Hotel Cikini. But, The Novotel Hotel Cikini doesn't have a smart tv. So, I can't watched a youtube and netflix

2 people find it helpful

Accommodation's Reply

17 May 2025

Dear Ms Ajeng, Thank you for sharing your feedback regarding your recent stay at Novotel Jakarta Cikini. We are delighted to hear that you enjoyed your time with us. We appreciate your feedback about the Smart TV, and we understand how important entertainment options during your stay. Please rest assured that your feedback has been shared with our management team for future improvements. We hope to welcome you back soon and provide you with an even more enjoyable experience. Warm regards, Riganda Togatorop General Manager

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