Novotel Semarang

Hotels
8.4
/10
Very Good
2,491 reviews

What Guests Say About Their Stay

Distance To City Center (58)
Staff Friendliness (55)
Room Space (53)
Bedroom (48)
Alvin K.
10.0
/ 10
Staying at Novotel Semarang during my business trip to Semarang. It's a very pleasant stay in Novotel. The staff start from the security guard, bellboy, front desk, room service, restaurant, and gym staff are all very polite.
Valery G. R. P.
10.0
/ 10
Perfect place for short trip or long trip. Excellent hospitality. Nearby Paragon Mall. Delicious foods (breakfast and dinner). Sometimes have live performance.
Sutrisman
9.1
/ 10
So impressive cause they applied covid protocol properly. In such conditions all we need is a comfort, clean and safe room to stay. Spending time in lobby restaurant with a cup of coffee and having tasty food of breakfast before starting a new day were more than enough for me.
Elfi E. L.
10.0
/ 10
Easy check in even though we were later than expected. They had strict rule in regards to Covid-19 issue. We were lucky to have prepared our Antigen result report to show upon arrival at check in desk. It showed us their concern on guest's safety. For now, that is most important to bring up on our review. Loved the stay!
Deni K.
9.4
/ 10
The room is spacious, comfortable and clean. The location is very strategic, the staff is friendly. Thank you for the service.
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In the Area
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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Airport transfer
Babysitting
Express check-out
24-hour Receptionist
Staying at Novotel Semarang is a good choice when you are visiting Sekayu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
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Lobby Novotel Semarang
Lobby 2 Novotel Semarang

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Novotel Semarang Rates per Night

Looking for the best Novotel Semarang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Novotel Semarang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Novotel Semarang Location & Address

Novotel Semarang is located at Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132. It's situated in the Semarang area of Indonesia, known for its vibrant atmosphere and cultural attractions. The hotel is approximately 2 km from the city center.

How to go to Novotel Semarang from Airport

Need to figure out the best way to get to Novotel Semarang from the airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to the hotel.
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to Novotel Semarang. You can find taxis readily available outside the arrival terminal. The journey typically takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available in Semarang. Simply book a ride through the app, and a driver will pick you up from the airport. This is a convenient and often cost-effective option.
  • Airport Bus (Budget-Friendly):

    Trans Semarang, the local bus service, operates routes that connect the airport to various parts of the city. You'll need to check the specific route and schedule to see if it aligns with your destination. This is the most affordable option.
  • Hotel Transfer (Hassle-Free):

    Many hotels, including Novotel Semarang, offer airport pick-up services. You can arrange this in advance with the hotel for a hassle-free transfer.
Tips: For the most convenient route, consider pre-booking a hotel transfer or using a Ride Hailing service. This will save you time and ensure a smooth journey to Novotel Semarang.

Novotel Semarang Reviews & Summary

Want to know all about hotel before you book? Novotel Semarang consistently receives positive hotel reviews, making it a popular choice for travellers. Guests rave about the hotel's comfortable accommodations and excellent service. What guests love most about Novotel Semarang is its central location, making it easy to explore the city's attractions. The hotel also boasts a range of amenities, including a swimming pool, fitness center, and on-site dining options. A standout feature is the spacious and well-appointed rooms, ensuring a relaxing stay. Here's a short, positive review: "Excellent hotel with friendly staff and great facilities. The location is perfect for exploring Semarang, and the rooms are very comfortable. Highly recommended!"

Novotel Semarang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Novotel Semarang offers a variety of categories of hotel rooms to suit every traveller's needs. From cozy standard rooms to spacious suites, there's something for everyone.
  • Standard Room:

    These rooms offer comfortable accommodations with a choice of a king-size bed or twin beds. Non-smoking options are available.
  • Superior Room:

    Slightly larger than the standard rooms, Superior Rooms offer added amenities and enhanced comfort. Some rooms offer city views.
  • Deluxe Room:

    These rooms feature a separate seating area and a larger bathroom with a bathtub. Smoking and non-smoking rooms are available.
  • Executive Suite:

    The Executive Suites offer the most space and luxury, with a separate living room, bedroom, and a well-equipped bathroom with a bathtub and bidet.
  • Family Room:

    Designed for families, these rooms offer ample space and can accommodate extra beds or cots.
Novotel Semarang is not a pet-friendly hotel.

Hotel Facilities in Novotel Semarang

Looking for a hotel with top-notch hotel facilities? Novotel Semarang has you covered! The hotel offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests.
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
  • Kids Club:

    Keep the little ones entertained at the Kids Club, offering a variety of activities and games.
  • Business Center:

    Stay connected and productive at the hotel's business center, offering printing and faxing services.
  • Meeting Rooms:

    Novotel Semarang offers several meeting rooms for business events and conferences.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Novotel Semarang

Craving a delicious meal or a quick bite? Novotel Semarang boasts several dining options, including a hotel buffet, hotel restaurant, and hotel cafe. Whether you're in the mood for local cuisine or international fare, you'll find something to satisfy your taste buds.
  • Citruz Restaurant:

    This all-day dining restaurant offers a wide selection of Indonesian and international dishes. The hotel buffet breakfast is served here daily. Buffet prices start from SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Gajah Mada Lounge:

    Relax and unwind at the Gajah Mada Lounge, offering a variety of cocktails, wines, and light snacks. Open from 10:00 AM to 1:00 AM.
  • Poolside Bar:

    Enjoy refreshing drinks and snacks by the pool at the Poolside Bar. Open from 9:00 AM to 6:00 PM.
Citruz Restaurant is known for its signature dish, Nasi Goreng Special, a flavorful Indonesian fried rice dish.

Novotel Semarang Airport pickups and How to Book

Need a convenient hotel to airport transfer? Novotel Semarang offers hotels with airport shuttle services for a hassle-free arrival and departure. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Semarang using public transport is easy with several MRT nearby and bus stops nearby. Here's a guide to the nearest options:
  • BRT Trans Semarang Halte Imam Bonjol:

    This bus stop is located approximately 500 meters from Novotel Semarang. It is served by several BRT Trans Semarang routes, providing access to various parts of the city.
  • BRT Trans Semarang Halte Pemuda:

    Located about 800 meters from the hotel, this bus stop also offers access to different BRT Trans Semarang routes.
To use the BRT Trans Semarang, you can purchase a prepaid card at designated kiosks or bus stops. The card can be topped up with credit and used to pay for your fares.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Semarang offers a variety of nearby places to go that are perfect for families and kids. Here are a few suggestions for nearby sightseeing places:
  • Semarang Zoo:

    Get up close and personal with a variety of animals at Semarang Zoo. Located approximately 10 km from the hotel. Entry price: SGD 4 per person.
  • Dusun Semilir Eco Park:

    A unique eco-tourism destination with various attractions, including a mini zoo, water park, and cultural performances. Located approximately 30 km from the hotel. Entry price: SGD 6 per person.
  • Old City 3D Trick Art Museum:

    Have fun taking creative photos at this interactive museum featuring 3D trick art. Located approximately 2 km from the hotel. Entry price: SGD 5 per person.
  • Brown Canyon:

    Explore the unique geological formations of Brown Canyon, a former quarry that has been transformed into a scenic landscape. Located approximately 20 km from the hotel. Free entry.
  • Lawang Sewu:

    Visit this historical landmark, a former railway headquarters known for its unique architecture and spooky atmosphere. Located approximately 1 km from the hotel. Entry price: SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Novotel Semarang (Semarang)

Craving some delicious nearby dining options? Semarang offers a wide variety of local food and international cuisine. Here are a few recommendations for food eatiries near me:

Cafes/Restaurants:

  • Spiegel Bar & Bistro:

    A popular spot known for its European cuisine and stylish ambiance.
  • Nestcology Land & Cafe:

    A unique cafe with a nature-inspired setting and a diverse menu.
  • Loenpia Mbak Lien:

    A famous restaurant specializing in Loenpia, a traditional Semarang spring roll.

Local Street Food:

  • Nasi Ayam Semarang:

    Rice with shredded chicken, egg, and a savory sauce.
  • Tahu Gimbal:

    Fried tofu with shrimp fritters, vegetables, and peanut sauce.
  • Loenpia:

    A traditional Semarang spring roll filled with bamboo shoots, vegetables, and meat.
  • Soto Ayam:

    Chicken soup with rice noodles, vegetables, and a flavorful broth.
  • Es Cendol:

    A sweet dessert drink made with coconut milk, palm sugar, and green jelly noodles.

Shopping places near Novotel Semarang (Semarang)

Looking for some retail therapy? Semarang offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are a few suggestions for shops near me:
  • Paragon City Mall Semarang:

    A large shopping mall with a wide selection of international and local brands.
  • DP Mall Semarang:

    Another popular mall with a variety of shops, restaurants, and entertainment options.
  • Semawis Market:

    A night market offering a variety of local food, souvenirs, and handicrafts.

Other Places to Stay Near Novotel Semarang

Looking for alternative accommodations? Semarang offers a variety of affordable hotels nearby to suit every budget and preference. Here are a few suggestions:

Luxury/5–6 star hotels nearby:

  • Hotel Tentrem Semarang:

    A luxurious hotel offering elegant accommodations and top-notch amenities.
  • The Trans Luxury Hotel Bandung (Slightly Further):

    While not directly in Semarang, this hotel offers a luxurious experience.
  • Padma Hotel Semarang:

    A high-end hotel with excellent service and facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Grand Arkenso Parkview Hotel Semarang:

    A comfortable hotel with a range of amenities and a convenient location.
  • MG Setos Hotel Semarang:

    A stylish hotel with modern accommodations and a rooftop pool.
  • Aston Inn Pandanaran Semarang:

    A well-appointed hotel with comfortable rooms and a variety of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • ibis Budget Semarang Tendean:

    A budget-friendly hotel offering clean and comfortable accommodations.
  • Pop! Hotel Pemuda Semarang:

    A modern and affordable hotel with a convenient location.
  • @HOM Hotel Semarang:

    A simple and comfortable hotel with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Novotel Semarang? With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Semarang. Don't miss out on the hotel availability and book your room today! Make your hotel reservations through Traveloka for the best deals and a hassle-free booking experience. Whether you're looking for a relaxing getaway or a productive business trip, Novotel Semarang has everything you need. Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka today!

All facilities in Novotel Semarang

Bar, Cafe and Lounge Novotel Semarang
Bar, Cafe and Lounge
Swimming Pool Novotel Semarang
Swimming Pool
Entertainment Facility Novotel Semarang
Entertainment Facility
Fitness Center Novotel Semarang
Fitness Center
Functional Hall Novotel Semarang
Functional Hall

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Valet parking
  • Airport transfer

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Semarang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Semarang
8
Another facilities in Novotel Semarang
Express check-in, Express check-out, 24-hour Receptionist, Valet parking, Airport transfer

Frequently asked question in Novotel Semarang

Is Novotel Semarang parking free for hotel guests, and do you offer valet parking services?
Parking at Novotel Semarang is complimentary for hotel guests. We don't currently offer valet parking services; however, ample hotel parking is available for your convenience. Should you require assistance with your vehicle, please don't hesitate to ask at reception.
Does Novotel Semarang offer hotel smoking rooms or designated smoking areas for guests?
I'd recommend contacting Novotel Semarang directly to confirm their policy on smoking. While some hotels offer hotel smoking rooms or designated smoking areas, policies vary. To ensure you have the most up-to-date information and avoid any disappointment, it's best to check with the hotel before your arrival.
Does Novotel Semarang offer free hotel Wi-Fi for guests during their stay?
Yes, Novotel Semarang provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues connecting to the hotel wifi, don't hesitate to contact reception for assistance. Enjoy your stay!
Where is the nearest MRT station or bus stops nearby Novotel Semarang? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Novotel Semarang, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, you'll find several things to do nearby, including exploring the vibrant local markets and perhaps visiting the Lawang Sewu historical building, depending on your interests.
Is Novotel Semarang a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Novotel Semarang is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm their pet policy and any associated fees or restrictions for animal-friendly hotels.
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More Reviews from Other Guests in Novotel Semarang

Overall Ratings & Reviews Novotel Semarang

Traveloka (2,339)
Other sources (152)
8.4
Very Good
From 2,339 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Novotel Semarang
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Distance to City Center (39)
Staff Friendliness (38)
Room Space (37)
Surroundings (35)
Bedroom (35)
Bathroom (32)
Accessibility (31)
Hotel Area (30)
Ambiance (29)
Taste (27)
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Traveler Reviews Novotel Semarang

Number of reviews per page
20
40
Customer reviews
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fahmi f.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Good service, friendly staff, delicious breakfast, big, spacious, clean rooms.
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I***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Comfortable, ok, friendly, clean rooms and makes you feel at home
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H***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable hotel with strategic location, spacious rooms & friendly service, quite varied & delicious food.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Okay hotel, I always stay at this hotel every time I go to Semarang if it's still available.
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Accommodation's Reply
09 Oct 2025
Dear Respected Guest, Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am confident that this feedback will serve as an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
City center luxury hotel amenity in affordable price.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Respected Guest, Thank you for your perfect rating for Novotel Semarang. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back in the near future. Wishing you have a good day! Best Regards, Pupung Sutisna General Manager
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Strategic location, walking distance to local culinary delights. Suggestion: Parking is limited and should be expanded.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your feedback. Your feedback is very important to us as we strive to continuously improve in all aspects. We will share your message with all staff to continue improving the quality of our services. Once again, thank you for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience than before. Thank you. Sincerely, Pupung Sutisna, General Manager.
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I gede B. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
all good, bathroom soap empty, staff quick to refill, gym pool ok
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Mr. i gede B. D. Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am sure this feedback will be an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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c***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Ok, clean, access in the center of Semarang city, opposite the mall, spacious parking, very strategic location, easy to get to everywhere.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am sure this feedback will be an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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i***i
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Staff ok, room ok, breakfast menu ok
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am sure this feedback will be an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Thank you for the pleasant stay.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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awaludin r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
very friendly.. very Semarangan accent
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Accommodation's Reply
15 Aug 2025
Dear Mr. Awaludin R, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I've stayed at this hotel several times when I'm in Semarang for work. I stayed here again yesterday, right during my graduation ceremony. It's in the city center. There was a food fair across the street from the hotel, so I was able to enjoy some culinary delights. The hotel is comfortable and clean, and check-in and check-out were quick.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room is spacious, the bathroom is comfortable, the hot water is on and the bathtub is also comfortable to use.. ahh relaxing while soaking in warm water is so nice... next trip you don't need to look for a hotel anymore if you've found a nice one.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room was comfortable and spacious, with complete amenities, and a varied breakfast menu. The hot water in the shower was incredibly hot and strong. Overall, I highly recommend it. 😁
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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Alvin K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Staying at Novotel Semarang during my business trip to Semarang. It's a very pleasant stay in Novotel. The staff start from the security guard, bellboy, front desk, room service, restaurant, and gym staff are all very polite.
1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Mr. Alvin K, Thank you for your perfect rating for Novotel Semarang. We very much appreciate your feedback regarding your stay at Novotel Semarang. It is always a pleasure to receive positive feedback. I will share this with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna General Manager
B***N
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I really enjoyed staying at Novotel, friendly service, close to the airport and train station.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Great, the room is spacious, clean, cool, has complete facilities, and is close to the mall. It's really great.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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S***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Improve the cleanliness of bathrooms and rooms, and increase the variety of healthy foods for breakfast.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendliness of the reception staff upon check in
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest, We are delighted to hear about your wonderful experience while visiting Novotel. Thank you for sharing about our Staff, we see the positive impact in the service they provide. Our team is truly the secret to our success and we are proud of how they reach out to connect with each guest before, during and after their stay to ensure they enjoy their stay at Novotel Semarang. Thank you again for your kind words. We look forward to welcoming you back to Novotel Semarang. Warm Regards, Pupung Sutisna. General Manager.
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v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The room is clean, quite spacious, there is a sofa. The facilities are okay, there is a pool, gym, but the television shows are not very interesting, maybe it can be upgraded to Netflix or YouTube. The hotel provides transportation to souvenir shops (paid), which is quite helpful if you need transportation.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear our valued guest, Thank you for your feedback. Your feedback means a lot to us to continue to make improvements in all aspects. We will convey your message to all staff to continue to improve the quality of our services. Once again, thank you for taking the time and sharing your experience. We hope you can return to stay at Novotel Semarang and get a better experience than before. Thank you. Sincerely, Pupung Sutisna. General Manager
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Exterior 4 Novotel Semarang

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Overall Ratings & Reviews Novotel Semarang

Traveloka (2,339)
Other sources (152)
8.4
Very Good
From 2,339 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Novotel Semarang
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Distance to City Center (39)
Staff Friendliness (38)
Room Space (37)
Surroundings (35)
Bedroom (35)
Bathroom (32)
Accessibility (31)
Hotel Area (30)
Ambiance (29)
Taste (27)
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Traveler Reviews Novotel Semarang

Number of reviews per page
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40
Customer reviews
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fahmi f.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Good service, friendly staff, delicious breakfast, big, spacious, clean rooms.
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+4
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I***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Comfortable, ok, friendly, clean rooms and makes you feel at home
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H***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable hotel with strategic location, spacious rooms & friendly service, quite varied & delicious food.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Okay hotel, I always stay at this hotel every time I go to Semarang if it's still available.
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Accommodation's Reply
09 Oct 2025
Dear Respected Guest, Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am confident that this feedback will serve as an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
City center luxury hotel amenity in affordable price.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Respected Guest, Thank you for your perfect rating for Novotel Semarang. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back in the near future. Wishing you have a good day! Best Regards, Pupung Sutisna General Manager
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Strategic location, walking distance to local culinary delights. Suggestion: Parking is limited and should be expanded.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your feedback. Your feedback is very important to us as we strive to continuously improve in all aspects. We will share your message with all staff to continue improving the quality of our services. Once again, thank you for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience than before. Thank you. Sincerely, Pupung Sutisna, General Manager.
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I gede B. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
all good, bathroom soap empty, staff quick to refill, gym pool ok
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Mr. i gede B. D. Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am sure this feedback will be an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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c***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Ok, clean, access in the center of Semarang city, opposite the mall, spacious parking, very strategic location, easy to get to everywhere.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am sure this feedback will be an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Staff ok, room ok, breakfast menu ok
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your excellent rating of Novotel Semarang. We hope your stay with us met your expectations. We will continue to strive to exceed your expectations. I am sure this feedback will be an encouragement to all our staff in our efforts to continuously improve the quality of our services. We look forward to welcoming you back soon. Have a pleasant day! Best regards, Pupung Sutisna, General Manager.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Thank you for the pleasant stay.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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awaludin r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
very friendly.. very Semarangan accent
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Accommodation's Reply
15 Aug 2025
Dear Mr. Awaludin R, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I've stayed at this hotel several times when I'm in Semarang for work. I stayed here again yesterday, right during my graduation ceremony. It's in the city center. There was a food fair across the street from the hotel, so I was able to enjoy some culinary delights. The hotel is comfortable and clean, and check-in and check-out were quick.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room is spacious, the bathroom is comfortable, the hot water is on and the bathtub is also comfortable to use.. ahh relaxing while soaking in warm water is so nice... next trip you don't need to look for a hotel anymore if you've found a nice one.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room was comfortable and spacious, with complete amenities, and a varied breakfast menu. The hot water in the shower was incredibly hot and strong. Overall, I highly recommend it. 😁
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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Alvin K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Staying at Novotel Semarang during my business trip to Semarang. It's a very pleasant stay in Novotel. The staff start from the security guard, bellboy, front desk, room service, restaurant, and gym staff are all very polite.
1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Mr. Alvin K, Thank you for your perfect rating for Novotel Semarang. We very much appreciate your feedback regarding your stay at Novotel Semarang. It is always a pleasure to receive positive feedback. I will share this with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna General Manager
B***N
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I really enjoyed staying at Novotel, friendly service, close to the airport and train station.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Great, the room is spacious, clean, cool, has complete facilities, and is close to the mall. It's really great.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.
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S***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Improve the cleanliness of bathrooms and rooms, and increase the variety of healthy foods for breakfast.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendliness of the reception staff upon check in
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest, We are delighted to hear about your wonderful experience while visiting Novotel. Thank you for sharing about our Staff, we see the positive impact in the service they provide. Our team is truly the secret to our success and we are proud of how they reach out to connect with each guest before, during and after their stay to ensure they enjoy their stay at Novotel Semarang. Thank you again for your kind words. We look forward to welcoming you back to Novotel Semarang. Warm Regards, Pupung Sutisna. General Manager.
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v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The room is clean, quite spacious, there is a sofa. The facilities are okay, there is a pool, gym, but the television shows are not very interesting, maybe it can be upgraded to Netflix or YouTube. The hotel provides transportation to souvenir shops (paid), which is quite helpful if you need transportation.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear our valued guest, Thank you for your feedback. Your feedback means a lot to us to continue to make improvements in all aspects. We will convey your message to all staff to continue to improve the quality of our services. Once again, thank you for taking the time and sharing your experience. We hope you can return to stay at Novotel Semarang and get a better experience than before. Thank you. Sincerely, Pupung Sutisna. General Manager
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Number of reviews per page
20
40