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One of A Kind Resort @Trikora Beach - Bintan

Resorts
Preferred Partner
9.1
/10
Exceptional
57 reviews
In the Area
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Pantai Trikora 3, Desa Malang Rapat, Kec. Gunung Kijang Kab. Bintan, Provinsi Kepulauan Riau, Gunung Kijang, Bintan, Kepulauan Riau, Indonesia, 29151

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Unique Architecture
Famous among Family with children
Newly Built
note: resort was previously named One Of A Kind Resort at Trikora Beach Staying at One of A Kind Resort @Trikora Beach - Bintan is a good choice when you are visiting Gunung Kijang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around One of A Kind Resort @Trikora Beach - Bintan

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Pantai Trikora 3, Desa Malang Rapat, Kec. Gunung Kijang Kab. Bintan, Provinsi Kepulauan Riau, Gunung Kijang, Bintan, Kepulauan Riau, Indonesia, 29151
Lobby One of A Kind Resort @Trikora Beach - Bintan
Exterior 2 One of A Kind Resort @Trikora Beach - Bintan

Discover More About One of A Kind Resort @Trikora Beach - Bintan

What You Might Like - All About One Of A Kind Resort Trikora Beach, Bintan

One Of A Kind Resort Trikora Beach, Bintan, consistently receives rave reviews for its stunning beachfront location. Guests adore waking up to the sound of the waves and stepping directly onto the pristine sands. The resort's commitment to exceptional service is another major draw, with staff praised for their friendliness and helpfulness. Many visitors highlight the relaxed and tranquil atmosphere, perfect for escaping the hustle and bustle of daily life. It's a true paradise for those seeking a peaceful and luxurious getaway.

The resort's popularity stems from its unique blend of luxury and natural beauty. The breathtaking views, coupled with the high-quality amenities, create an unforgettable experience. Families particularly appreciate the kid-friendly facilities and activities, while couples enjoy the romantic ambiance and private villas. Overall, One Of A Kind Resort Trikora Beach offers an idyllic escape, making it a top choice for travellers seeking a memorable Bintan holiday. One recent guest described it as "a slice of heaven on earth!"

Concept & Design of One Of A Kind Resort Trikora Beach, Bintan

The resort's design concept beautifully integrates the natural surroundings with modern luxury. Architects have cleverly incorporated local elements into the design, creating a harmonious blend of traditional and contemporary styles. The use of natural materials, such as wood and stone, enhances the feeling of being immersed in nature. Large windows and open-plan spaces maximise the stunning ocean views, creating a sense of spaciousness and serenity.

The hotel lobby is a welcoming and inviting space, designed to create a sense of calm and relaxation. Soft lighting, comfortable seating areas, and lush tropical plants contribute to the tranquil atmosphere. The open-air design allows for a gentle sea breeze to flow through, enhancing the feeling of being connected to the natural environment. It's the perfect place to unwind after a day exploring the island or simply relax with a refreshing drink.

Different Hotel Room Types Available at One Of A Kind Resort Trikora Beach, Bintan

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from cosy doubles to spacious family suites. Consider your preferences when selecting from our

categories of hotel rooms

and

different hotel room types

.

  • Deluxe Room:

    Ocean view, non-smoking options available. No bathtub or bidet.

  • Ocean View Suite:

    Stunning ocean views, spacious living area, bathtub and bidet available. Smoking and non-smoking options.

  • Family Suite:

    Two bedrooms, ideal for families, ocean view, non-smoking options available. Bathtub and bidet available.

  • Beachfront Villa:

    Private beachfront access, private pool, large living area, bathtub and bidet available. Smoking and non-smoking options.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities at One Of A Kind Resort Trikora Beach, Bintan

Our

hotel facilities

are designed to provide a memorable experience for guests of all ages. From relaxing spa treatments to exciting water sports, there's something for everyone. Explore our range of amenities, including those specifically designed for families and children.

  • Infinity Pool:

    Overlooking the ocean, open from 7 am to 10 pm.

  • Kids' Club:

    Supervised activities for children aged 4-12, open from 9 am to 6 pm.

  • Spa:

    A range of treatments available, additional fee applies (prices vary depending on treatment). Open from 9 am to 9 pm.

  • Fitness Centre:

    Open 24/7.

  • Water Sports Centre:

    Kayaks, paddleboards, and other water sports available, additional fee applies (prices vary depending on activity).

Hotel Buffet, Restaurant & Cafe at One Of A Kind Resort Trikora Beach, Bintan

Indulge in a variety of culinary experiences at our resort. From lavish buffets to exquisite à la carte dining, we cater to every taste. Explore our

hotel restaurant

and

hotel cafe

options, offering a range of cuisines and price points.

  • The Ocean Breeze Buffet:

    International buffet breakfast, lunch, and dinner. Prices vary depending on the meal. Open from 7 am to 10 pm.

  • The Reef Restaurant:

    Seafood and Indonesian cuisine, à la carte menu. Open from 6 pm to 10 pm. Average price per person: £30.

  • The Sandbar Cafe:

    Casual dining, light snacks, and drinks. Open from 10 am to 10 pm. Average price per person: £15.

Our signature dish is the Pan-Seared Barramundi with Mango Salsa.

Easy Access from and to the Airport

Getting to and from the airport is a breeze with several convenient options. We offer various

hotel transfer

services, including

transfer from airport to hotel

and

hotel to airport transfer

. Consider these options for your airport transportation needs.

  • Taxi:

    Readily available outside the airport.

  • Airport Shuttle:

    Pre-booking is recommended. Contact the hotel for details and pricing.

  • Hotel Transfer Service:

    The hotel offers a private transfer service. Please book at least 24 hours in advance.

Nearby MRT Station & Bus Stops

For those who prefer public transport, convenient options are available nearby. Explore the local transport network using the nearby

MRT nearby

and

nearby bus station

. Find your way around easily using the

nearby MRT station

and

station bus near me

.

  • Nearest Bus Stop:

    Approximately 500 meters from the hotel. Payment can be made using a local transport card, available for purchase at convenience stores.

  • Nearest MRT Station:

    Approximately 2 km from the hotel. Payment can be made using a local transport card or mobile payment apps.

Nearby Attractions & Landmarks for Families

Discover a wealth of exciting

nearby attractions

and

nearby activities

perfect for families. Explore the

nearby sightseeing places

and

things to see nearby

, creating lasting memories for everyone. Enjoy the

nearby places to go

and

stuff to see nearby

.

  • Trikora Beach:

    Right on your doorstep! Free entry.

  • Bintan Lagoon Resort:

    Various activities and attractions, entry fees apply. Approximately 10 minutes by taxi.

  • Bintan Wildlife Centre:

    See local wildlife, entry fees apply. Approximately 20 minutes by taxi.

  • Castaway Island:

    A short boat trip away, offering water sports and relaxation. Entry fees apply.

  • Nirwana Gardens Golf Club:

    A world-class golf course, suitable for all skill levels. Green fees apply.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near One Of A Kind Resort Trikora Beach, Bintan

Looking for

affordable hotels nearby

or other accommodation options? We've compiled a list of

cheap hotels nearby

and other hotels in various price ranges to suit your needs. Find your perfect stay among our selection of

3 star hotel nearby

,

4 star hotel near me

, and

5 stars hotel near by

options.

  • Luxury Accommodation:

    (Note: Specific luxury hotel names in this area were unavailable at the time of writing. Please check Traveloka for current options.)

  • 4-Star Hotel:

    (Note: Specific 4-star hotel names in this area were unavailable at the time of writing. Please check Traveloka for current options.)

  • 3-Star Hotel:

    (Note: Specific 3-star hotel names in this area were unavailable at the time of writing. Please check Traveloka for current options.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its stunning location, exceptional service, and wide range of amenities, One Of A Kind Resort Trikora Beach, Bintan, promises an unforgettable holiday. To make your dream getaway a reality, why not book your stay today? Traveloka offers fantastic deals on

affordable hotels nearby

, so you can find the perfect accommodation to suit your budget. And don't forget to check out our deals on flights – you can even book cheap air tickets to Indonesia to make your trip even more affordable. Start planning your escape now and discover the magic of Bintan! For the best deals on hotels, visit our website to book cheap hotels or find cheap hotels nearby.

All facilities in One of A Kind Resort @Trikora Beach - Bintan

Fitness Center One of A Kind Resort @Trikora Beach - Bintan
Fitness Center
Common Space One of A Kind Resort @Trikora Beach - Bintan
Common Space
Lobby One of A Kind Resort @Trikora Beach - Bintan
Lobby
Accommodation Services One of A Kind Resort @Trikora Beach - Bintan
Accommodation Services
Exterior One of A Kind Resort @Trikora Beach - Bintan
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Hairdryer
  • Minibar
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Terrace

Things to Do

  • Barbecue
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking

Hotel Services

  • 24-hour Receptionist
  • Laundry service

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in One of A Kind Resort @Trikora Beach - Bintan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at One of A Kind Resort @Trikora Beach - Bintan
15
Number of floors in One of A Kind Resort @Trikora Beach - Bintan
2
Another facilities in One of A Kind Resort @Trikora Beach - Bintan
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in One of A Kind Resort @Trikora Beach - Bintan

Is One Of A Kind Resort Trikora Beach Bintan parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at One Of A Kind Resort Trikora Beach, Bintan. While we don't currently offer valet parking services, ample free parking is available for your convenience.
Does One Of A Kind Resort Trikora Beach Bintan offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including specific hotel policies. To find out if One Of A Kind Resort Trikora Beach Bintan offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does One Of A Kind Resort Trikora Beach Bintan offer free hotel Wi-Fi for guests during their stay?
To confirm whether One Of A Kind Resort Trikora Beach Bintan offers complimentary hotel WiFi, I recommend checking their official website or contacting them directly. Their website usually details amenities included in your stay, and contacting them will provide a definitive answer regarding their hotel wifi provision.
Where is the nearest MRT station or bus stops nearby One Of A Kind Resort Trikora Beach Bintan? What are the top visitor attractions near the hotel?
Unfortunately, there aren't any MRT stations near One Of A Kind Resort Trikora Beach in Bintan; public transport relies on buses. The nearest bus stops are a short taxi ride away, depending on your exact location within the resort. For visitor attractions, you'll find several beaches nearby, offering swimming and watersports. Exploring the local villages and experiencing the island's natural beauty are also popular things to do nearby.
Is One Of A Kind Resort Trikora Beach Bintan a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific pet policies for hotels like One Of A Kind Resort Trikora Beach Bintan. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in One of A Kind Resort @Trikora Beach - Bintan

Overall Ratings & Reviews One of A Kind Resort @Trikora Beach - Bintan

Traveloka (57)
9.1
Exceptional
From 57 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.8

Location

8.8

Service and Facilites

9.1

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Traveler Reviews One of A Kind Resort @Trikora Beach - Bintan

Number of reviews per page
20
40
Customer reviews
Alex P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The staff is very friendly, the service provided is also very good, the atmosphere and surrounding views are very refreshing, the best 🥳
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Y***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
It's nice, the atmosphere is calm... nice for a holiday
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The facilities are ok The service is also friendly
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Accommodation's Reply
05 Feb 2025
Dear Mr/s Bosley, Warm greetings from ONE of A KIND RESORT Bintan.. It is an honor for us, you and your family can stay at ONE of A KIND RESORT Bintan. Thank you very much for sharing your wonderful experience during your stay about our Service, Our Staff, Villa Design and all our hotel facilities. On behalf of the Management, we would like to apologize for any inconvenience you felt during your stay at ONE of A KIND RESORT. This will be our concern in the future to be able to provide excellent service for all guests of ONE of A KIND RESORT Bintan. Your satisfaction is our main goal and motivation. We look forward to your return and experiencing an unforgettable experience at ONE of A KIND RESORT Bintan. Warm regards, Dicky Munandar General Manager
Siti d. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The best resort during my stay in Bintan, continued success 😍❤.
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Accommodation's Reply
02 Nov 2024
Dear Ms. Siti, Warmest Greetings from ONE of a kind resort bintan. It is a great honor for us to welcome you to ONE of a kind resort bintan. Thank you for sharing your amazing experience with our Service, Room Facilities, and Location. Thank you also for your recommendation for ONE of a kind resort bintan and it is a great honor to hear that you had a good experience during your stay there. We look forward to welcoming you back to ONE of a kind resort bintan. Warm regards, Rizal Arafat. General Manager.
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Y***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
the service is solid, friendly. given bike facilities, ask for water and a laundry bag delivered directly. the room is also comfortable, clean... only 1 shortcoming, the beach is across the road. The environment is quite small, but I think I can consider it for 1 or 2 nights just for relaxation
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1 people find it helpful
Accommodation's Reply
24 Aug 2024
Dear Sir/Madam. Warmest Greetings from ONE of a kind resort bintan. It is a great honor for us to welcome you to ONE of a kind resort bintan. Thank you for sharing your amazing experience with our Service, Room Facilities, and Location. Thank you also for your recommendation for ONE of a kind resort bintan and it is a great honor to hear that you had a good experience during your stay there. We look forward to welcoming you back to ONE of a kind resort bintan. Warm regards. Rizal Arafat. General Manager.
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Dina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The reception was friendly, Miss Intan, the rooms were clean.
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2 people find it helpful
Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs Dina Septiana. Warm Greetings from ONE of a kind resort Bintan. It is a great honor for us to welcome you to ONE of a kind resort bintan. Thank you for sharing your wonderful experience with our Service, Room Amenities and Location. Thank you also for your recommendation for ONE of a kind resort bintan and it is a great honor to hear that you had a good experience while staying there. We look forward to welcoming you back to ONE of a kind resort Bintan. Warm regards. Rizal Arafat. General Manager.
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Mario C. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Great! Awesome! Nice view! Nice place! Awesome resort!
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Accommodation's Reply
05 May 2024
Dear Mr/Mrs Mario Chrisye Mumek It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Rizal Arafat General Manager
M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
It was a great stay! It is 46 minutes away from tanjung pinang so I suggest you to rent a car. The staff are friendly, the place is clean, food are delicious.
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MICK R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 86 week(s) ago
Very goods next time you eill cameback againt.
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Accommodation's Reply
24 Oct 2023
Dear Mr/Mrs Michael It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Adri Yongki Wala General Manager
Dwi Y. C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 92 week(s) ago
The check-in process was not smooth, I could only enter the room at 3 pm. The rest is okay, worth trying.
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Accommodation's Reply
19 Sep 2023
Dear Mrs. Dwi Yosta Caesaria Thank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Indra s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 95 week(s) ago
Cool villa. The room is big. Friendly service.
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1 people find it helpful
Accommodation's Reply
29 Aug 2023
Dear Mr. Indra Soeparjanto Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Rurie w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 98 week(s) ago
Nice resort, beautiful view, good facilities, nice food & staff. Please add more variance of BBQ menu.
1 people find it helpful
Accommodation's Reply
20 Aug 2023
Dear Mrs. Rurie Wulandari It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Adri Yongki Wala General Manager
Duong H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 102 week(s) ago
Good: - Newly built, service is good, the staffs are helpful and friendly. - Food is good and at a reasonable price. Bad: - The place is too far from the ferry terminals, ~1 hour by car and the roads are bumpy & winding so it's very tiring to reach the place. Also, it costs 450000-500000 IDR (~40-45 SGD) for a one-way drive from the ferry terminal. - There is nothing nearby to explore, not so many food options around and the taxi there was costly so we just stayed at the resort. - We were refused to be served our dinner in the main restaurant (with air-conditioner) because there was a group having a private event there. We were not informed beforehand and we had to eat in the other restaurant which had a lot of flies and mosquitos. - We asked the hotel to book a taxi for our departure and agreed on a price of 450000 IDR, but then when we reached the ferry terminal, driver took 500000 IDR instead. Not to mention that the car's tire was flatten on the way, so we wasted 30 minutes there and ran into a rush upon arriving at the terminal. We thought the hotel can help us to wrap our trip there in a light note, but it couldn't been worse an experience, which ruined our whole holiday in Bintan. After I gave feedback to the hotel, the hotel said that it was miscommunication from driver and they said they took back 50000 IDR from the driver, but how would that make any difference to our experience? Whether it 's miscommunication or not, we are not interested in coming back to Bintan to experience something like this ever again.
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2 people find it helpful
Accommodation's Reply
05 Jul 2023
Dear Mr/Mrs Duong Hoang Thank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Aaron T.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 103 week(s) ago
Pros: Hotel is quite new, pictures are not misleading, good views, price of food at restaurant in hotel is quite reasonable. Where weren't many people when I visited even though was School holidays so service was quick. Cons: Hotel is 1 hour away from ferry terminal, you need arrange your own way about 450k IND each way, hotel doesn't not provide. The pool is not deep may not be suitable for adults. Food at the restaurant while priced reasonably is limited. A lot of items from the menu wasn't available. Mostly importantly the hotel is remote from everything. We got conflicting answers from diff staff about whether the beach is walkable from hotel. Some said it 's 5 min walk others advised against walking to it. I think part of it is how you define "beach", we choose to cater a car to bring up to a private beach (about 2 SGD entry fee) 10 minutes way to get access to food places at the beach.
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1 people find it helpful
Accommodation's Reply
27 Jun 2023
Dear Mr Aaron Tay Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Nurul N. F. B. Z.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 103 week(s) ago
Stayed at the Villa Aqua for 3D2N from 16th-18th June. Communication with the hotel prior and during the stay was easy, they are very responsive via Whatsapp. Do note that there is no complimentary transfer from the ferry terminal. I decided to get the hotel to arrange taxi for us, however, due to its remote location away from BBT, the price will be quite high (450k IDR for one way). The pick-up from ferry terminal by their staff was smooth, the driver whom I believe to be 'Dika' was very warm and friendly from the start. He stopped by a minimart for us to get drinks and snacks for our stay, and even offered to make a quick stop by the beach on our way to the hotel, but we declined as we wanted to check-in quickly. Upon arrival, check-in was fuss-free and quick. We were led to our Villa by buggy despite it being a short distance away. The room that we got was generally clean albeit lacking proper scrubbing of the water taps and shower heads in the toilet (there were obvious soap scum which I believe can be properly removed with better cleaning supplies). The bathtub was also not very clean, when the water jets were turned on, I noticed some introduction of dirt into the tub water. The water tap on the bathtub was also very loose and could easily be yanked out. In the shower area, we noticed a distinct fishy smell which we attributed it to be coming from the drain (as our villa is near the sea, with fishes/crabs in it). The private pool was filled with dead flies when we came, but we got the housekeeping staff to clear the insects which he did a thorough good job. At night, we also realised that the duvet had a patch of reddish brown stain to which we called up housekeeping for a change. The housekeeping staff was very polite during the exchange and handed us a clean set of duvet which smelled nice. During our stay, we managed to order room service which is basically food from the restaurants there delivered to your room. The food prices are surprisingly very reasonable, and they tasted nice as well. My husband really enjoyed their hazelnut latte. It was a pleasant stay until the 2nd day in the evening when we came back from a short outdoor tour to our private pool being visibly green and polluted unlike the 1st day. When we called front desk, they said that it could be a filter problem, and that they would have to drain the water out and refill the pool, the whole process taking approximately about 3 hours. When I started to lament the duration, the staff suggested for us to take a dip in the hotel's public swimming pool instead. However I was not very happy with that solution as having privacy in our own private pool was one of the main reasons why I had booked that villa in the first place. I questioned the staff again regarding this, and he said that he would need to check with his superior and get back to me. It took them close to an hour before I had to check again with them to know the update. They eventually offered a switch to another room of the same type of villa, which I accepted. After that we had to wait for another half an hour for them to get the room ready before we finally moved over. The new villa we got was slightly less clean that our original one, with more visible stubborn stains on the floor but thankfully the pool was clean. On our departure day, I had requested for a slightly late check-out time at 12:45pm (from original 12pm) to fit the schedule of our ferry nicely. However the front desk informed that an additional hour of late check out would cost IDR 250K. I was slightly appalled at the lack of leniency given the hiccup with the pool that we experienced the previous day. I brought up that due to the hiccup, we lost some wasted hours waiting for the pool issue to be sorted out and that they should offer some generosity by allowing the reasonable late check-out which I had requested. They eventually relented and agreed with the request. Check-out process was again smooth, and the taxi which I had requested in advance came punctually. All in all, it was actually a peaceful and enjoyable stay at the hotel, the views from our villa especially at sunrise were unforgettably beautiful. Each water villa has a paddle boat which we had a great time using it! The staff were all so polite, helpful and always greeting us with a smile. I definitely would recommend this hotel to others, just that the hotel should consider to improve the maintenance of their hotel rooms, especially the toilet fittings, and also to figure out a way to reduce the incidence of dead flies in the private pool. The room itself is wonderful and it would be a waste for it to deteriorate with the lack of proper maintenance. Given that it is relatively still new (2 years), it is a surprise as to how some things in the room seemed a little worn out. They should also look into improving their service recovery when hotel guests experience hiccups during their stay.
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Accommodation's Reply
27 Jun 2023
Dear Mrs Nurul Nabilah Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Ella M. V.
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9.4
/10
Reviewed 105 week(s) ago
Really enjoyed our stay here. Very good customer service.
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Accommodation's Reply
22 Jun 2023
Dear Mrs. Ella Mica Villanueva It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Adri Yongki Wala General Manager
Patricia
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9.7
/10
Reviewed 111 week(s) ago
Very good, satisfying service, food at the restaurant is delicious and the food prices are not surprising. For 2 million + a night it's worth it because there can be 4 or even 5 if the children are still small. A bit far from the crowd but it was ok, no traffic hours.👍
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1 people find it helpful
Accommodation's Reply
08 May 2023
Dear Mrs. Patricia Angelina Hutama Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Andika h.
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9.7
/10
Reviewed 112 week(s) ago
Hotelnya nyaman bersih, staff hotelnya juga pada bagus-bagus.
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Accommodation's Reply
01 May 2023
Dear Mr. Andika Hendrawan It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Agus Zakaria Saepudin General Manager
Anneke K. L.
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9.7
/10
Reviewed 116 week(s) ago
Clean rooms, complete facilities. The price is not expensive with complete facilities. Fast and friendly service. thanks.
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Accommodation's Reply
05 Apr 2023
Dear Mrs. Anneke Kartika Lestari Warmest greeting from One Of A Kind Resort Bintan. We appreciate your rating as feedback to give us, and leave a 9.7 - score review and mention compliment our staff. And Thank you're enjoying our facilities and services during your stay, it's an honor to have you stayed with us. Your feedback for us will be such an encouragement to be able to grow and be better in dedicating our services to all of our valued guest. Once again thank you, and we welcome you back to one of a kind resort Bintan in the future. Thank you. Best regards, Agus Zakaria General Manager
Veronica
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9.1
/10
Reviewed 129 week(s) ago
Definitely one of my favorite places to spend the night! Cozy with beautiful view!
1 people find it helpful
Accommodation's Reply
03 Jan 2023
Dear Mrs. Veronica Warmest greeting from One Of A Kind Resort Bintan. We appreciate your rating as feedback to give us, and leave a 9.1 - score review and mention compliment our staff. And Thank you're enjoying our facilities and services during your stay, it's an honor to have you stayed with us. Your feedback for us will be such an encouragement to be able to grow and be better in dedicating our services to all of our valued guest. Once again thank you, and we welcome you back to one of a kind resort Bintan in the future. Thank you. Best regards, Agus Zakaria General Manager
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Exterior 4 One of A Kind Resort @Trikora Beach - Bintan

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