Pakons Prime Hotel

Hotels
Preferred Partner Plus
8.4
/10
Very Good
2,203 reviews

What Guests Say About Their Stay

Teja I.
8.5
/ 10
The hotel staff is friendly and very helpful at check in and check out.
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ARIF M.
10.0
/ 10
The room size is spacious and very clean. The facilities are very good, the location is very strategic, access to anywhere is very close, including looking for food outside the hotel and the mini market is very close. The airport is very close, only 20 minutes. The staff is very friendly.
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ZETH A. L.
10.0
/ 10
The hotel staff is very nice and friendly, the rooms are clean and comfortable, the facilities are really good, and the location is very strategic.
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fshabrina K.
9.7
/ 10
Satisfied. We stayed 1 night, friendly staff, clean room fit for the two of us, clean bathroom, there is spa massage, cafe bar on the rooftop, pleasant atmosphere, strategic location.
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ZETH A. L.
9.1
/ 10
The hotel staff is very friendly, the service is excellent, and the hotel facilities meet expectations.
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In the Area
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Jalan Daan Mogot No.62. Tangerang Kota. Banten , Tangerang City Center, Tangerang, Banten, Indonesia, 15111

Main Facilities

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This accommodation offers:
Bar
Swimming pool
Early check-in
Late Check-out
Laundry service
Restaurant
Luggage storage
Elevator
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Pakons Prime Hotel is a good choice when you are visiting Tangerang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Pakons Prime Hotel

Jalan Daan Mogot No.62. Tangerang Kota. Banten , Tangerang City Center, Tangerang, Banten, Indonesia, 15111
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Lobby Pakons Prime Hotel
Exterior 2 Pakons Prime Hotel

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Pakons Prime Hotel Rates per Night

Pakons Prime Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Pakons Prime Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Pakons Prime Hotel Location & Address

Pakons Prime Hotel is located at Jalan Daan Mogot No.62. Tangerang Kota. Banten , Pusat Kota Tangerang, Tangerang, Banten, Indonesia, 15111. It's situated in the Tangerang area of Indonesia, known for its vibrant commercial districts and proximity to Soekarno-Hatta International Airport. The hotel is approximately 15 km from the city center.

How to go to Pakons Prime Hotel from Airport

Getting from Soekarno-Hatta International Airport to Pakons Prime Hotel is relatively straightforward, with several hotel transfer options available. Whether you're looking for speed or affordability, there's a way to get to the hotel that suits your needs. Here are a few options to consider:

  • Taxi (Most Direct):

    A taxi is the most direct way to get to Pakons Prime Hotel. You can find taxi stands outside the arrival terminals. The journey usually takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a balance of convenience and cost.
  • Airport Bus (Affordable):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Tangerang and alight at a stop near the hotel, though this will require a taxi or ride hailing service for the final leg of the journey.
  • Private Airport Transfer (Pre-booked):

    For a hassle-free experience, consider pre-booking a private airport transfer through Traveloka. A driver will meet you at the airport and take you directly to the hotel.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or ride hailing service is recommended. If you're on a budget, the airport bus is a good option, but be prepared for a slightly longer journey with an additional transfer.

Pakons Prime Hotel Reviews & Summary

Looking for all about hotel Pakons Prime Hotel? This hotel consistently receives positive Hotel reviews, making it a popular choice for travellers visiting Tangerang. Guests frequently praise its convenient location, comfortable rooms, and excellent service. It's a great option for both business and leisure travellers.

What guests love about the hotel is its modern design, well-maintained facilities, and friendly staff. A standout feature is the rooftop pool, which offers stunning views of the city. The hotel also boasts a well-equipped fitness centre and a variety of dining options. One recent guest commented: "The Pakons Prime Hotel exceeded my expectations. The room was spacious and clean, the staff were incredibly helpful, and the location was perfect for exploring Tangerang. I would definitely stay here again!"

Pakons Prime Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Pakons Prime Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to spacious suites, there's a hotel bedroom types for everyone.

  • Standard Room:

    These rooms offer comfortable accommodation with a double or twin beds, a private bathroom, and essential amenities. Non-smoking rooms are available.
  • Deluxe Room:

    Slightly larger than the standard rooms, the deluxe rooms offer extra space and enhanced amenities. Some rooms may offer city views.
  • Executive Suite:

    These suites feature a separate living area, a bedroom with a king-size bed, and a luxurious bathroom with a bathtub.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or a sofa bed.
  • Connecting Rooms:

    Ideal for larger families or groups, connecting rooms allow you to stay close while maintaining privacy.

Pakons Prime Hotel is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information on room availability and specific amenities.

Hotel Facilities in Pakons Prime Hotel

Pakons Prime Hotel offers a wide range of Hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.

  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Operating hours are from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Restaurant:

    Enjoy a delicious meal at the hotel's restaurant, serving a variety of local and international dishes.
  • Business Centre:

    Stay connected and productive at the hotel's business centre, offering computer access and printing services.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Parking:

    Free parking is available for hotel guests.

Hotel Buffet or Restaurant/Cafe in Pakons Prime Hotel

Pakons Prime Hotel boasts several dining options, including a hotel buffet, a restaurant, and a cafe, catering to a variety of tastes and preferences. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your cravings.

  • The Restaurant:

    Serves a mix of Indonesian and international cuisine. Open for breakfast, lunch, and dinner. Prices range from SGD 20-40 per person.
  • The Cafe:

    Offers light meals, snacks, and a variety of beverages. Open from 10:00 AM to 10:00 PM.
  • Buffet Breakfast:

    Enjoy a hearty buffet breakfast with a wide selection of hot and cold dishes. Available from 6:00 AM to 10:00 AM. Price: SGD 25 per person.

The restaurant's signature dish is the "Nasi Goreng Istimewa," a special fried rice with seafood and local spices. Don't miss the chance to try it!

Pakons Prime Hotel Airport pickups and How to Book

For added convenience, Pakons Prime Hotel offers hotels with airport shuttle services to and from Soekarno-Hatta International Airport. This hotel to airport transfer ensures a smooth and stress-free arrival and departure.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel staff will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

While Tangerang doesn't have an MRT system, there are several nearby bus stops and train stations that provide convenient access to the city and surrounding areas. Knowing the closest options can make getting around much easier.

  • Transjakarta Bus Stop:

    Several Transjakarta bus stops are located within a short distance of the hotel, providing access to various parts of Jakarta.
  • Tangerang Train Station:

    Located approximately 5 km from the hotel, Tangerang Train Station offers connections to Jakarta and other cities in Java.

For bus travel, you'll need a Transjakarta card, which can be purchased at most bus stops. For train travel, you can purchase tickets at the station. Consider using ride hailing services for the trip to the train station.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tangerang and the surrounding areas offer a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to cultural attractions, there's something for everyone to enjoy. Here are a few nearby sightseeing places to consider:

  • Ocean Park BSD City (10 km):

    A popular water park with slides, pools, and other water-based attractions. Entry price: SGD 15 per person.
  • Scientia Square Park (8 km):

    A large park with playgrounds, gardens, and a variety of outdoor activities. Free entry.
  • Dunia Fantasi (Dufan) (30 km):

    A large theme park in Jakarta with rides, shows, and attractions for all ages. Entry price: SGD 30 per person.
  • Waterbom Jakarta (25 km):

    Another popular water park with a variety of slides and pools. Entry price: SGD 20 per person.
  • Ragunan Zoo (35 km):

    A large zoo in Jakarta with a wide variety of animals from around the world. Entry price: SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Pakons Prime Hotel (Tangerang)

Exploring the nearby dining scene is a must when staying at Pakons Prime Hotel. Tangerang offers a diverse range of local food and international flavours to satisfy any craving. Here are a few nearby dining options to consider:

Cafes/Restaurants:

  • Starbucks (Various locations):

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • Pizza Hut (Various locations):

    A popular pizza chain serving a variety of pizzas, pasta dishes, and appetizers.
  • HokBen (Various locations):

    A Japanese fast-food chain serving a variety of bento boxes, ramen, and other Japanese dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with egg, chicken, or seafood.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Soto Ayam:

    Indonesian chicken soup.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.

Shopping places near Pakons Prime Hotel (Tangerang)

If you're looking for some retail therapy, you'll find plenty of shops near me and nearby shopping options near Pakons Prime Hotel. Tangerang offers a variety of dept stores near me, malls, and markets to suit all tastes and budgets. Here are a few places to check out:

  • Summarecon Mall Serpong:

    A large mall with a wide variety of shops, restaurants, and entertainment options.
  • Supermal Karawaci:

    Another popular mall with a variety of shops, restaurants, and a cinema.
  • TangCity Mall:

    A modern mall with a variety of shops, restaurants, and entertainment options.

Other Places to Stay Near Pakons Prime Hotel

If Pakons Prime Hotel is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to choose from. Here are a few options to consider, ranging from luxury hotels to more affordable hotels nearby:

Luxury/5-Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel with spacious rooms, a spa, and a variety of dining options.
  • Hotel Mulia Senayan:

    A grand hotel with a large pool, a fitness centre, and several restaurants.
  • Shangri-La Hotel, Jakarta:

    A stylish hotel with a rooftop pool, a spa, and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Mercure Serpong Alam Sutera:

    A modern hotel with comfortable rooms, a pool, and a restaurant.
  • Swiss-Belhotel Serpong:

    A stylish hotel with a rooftop pool, a fitness centre, and a restaurant.
  • Atria Hotel Gading Serpong:

    A comfortable hotel with a pool, a restaurant, and a variety of meeting rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Serpong Tangerang:

    A budget-friendly hotel with clean and comfortable rooms.
  • POP! Hotel BSD City Tangerang:

    A colourful and modern hotel with basic amenities.
  • Fame Hotel Gading Serpong:

    A simple and affordable hotel with comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Whether you're planning a business trip or a family vacation, Pakons Prime Hotel offers a comfortable and convenient base for exploring Tangerang. With its excellent facilities, friendly staff, and prime location, it's a great choice for your next stay. Check Hotel availability and make your Hotel reservations today!

Don't miss out on the best deals! book cheap hotels in Indonesia and find cheap hotels nearby on Traveloka.

All facilities in Pakons Prime Hotel

Swimming Pool Pakons Prime Hotel
Swimming Pool
Functional Hall Pakons Prime Hotel
Functional Hall
Lobby Pakons Prime Hotel
Lobby
Exterior Pakons Prime Hotel
Exterior
Bedroom Pakons Prime Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Massage
  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Pakons Prime Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym closed temporarily from 10-4-2024 to 30-9-2024.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pakons Prime Hotel
113
Number of floors in Pakons Prime Hotel
9
Another facilities in Pakons Prime Hotel
Parking, Coffee shop, Early check-in, Elevator, Late check-out

Frequently asked question in Pakons Prime Hotel

What is normal check-in & check-out time at Pakons Prime Hotel?
The standard check-in time at Pakons Prime Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Pakons Prime Hotel provide breakfast?
Yes, Pakons Prime Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pakons Prime Hotel
Pakons Prime Hotel has a 4.0-star rating.
How many floors does Pakons Prime Hotel have?
Pakons Prime Hotel has 9.
How many rooms are available at Pakons Prime Hotel
Pakons Prime Hotel has 113.
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More Reviews from Other Guests in Pakons Prime Hotel

Overall Ratings & Reviews Pakons Prime Hotel

Traveloka (2,191)
Other sources (13)
8.4
Very Good
From 2,191 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about Pakons Prime Hotel
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Kebolehcapaian (49)
Kemesraan Kakitangan (40)
Bilik tidur (40)
Jarak ke Pusat Bandar (37)
Persekitaran (37)
Suasana (37)
Bilik air (35)
Ruang Bilik (34)
Daftar masuk/Masa keluar (32)
Kawasan Hotel (31)
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Traveler Reviews Pakons Prime Hotel

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Customer reviews
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 hour(s) ago
Staying here is also OK. Thank you.
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M***n
icon-origin-TRAVELOKA
6.3
/10
Reviewed 1 day(s) ago
Asked for a non-smoking room, but was given a smoking room.
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s***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Comfortable but perhaps the food could be more varied
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S***n
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
i booked one night for my parents in law, and they also booked another night (two nights in total) the first night, the electricity is off for hours, in the middle of night, with toddlers and baby (can u imagine that) been several times asked the front desk about it but it gave us nothing. the second day, i booked for family room, and we got the room with cokcroaches in bathroom, fortunately the management moved us to another room (after complaints)
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The service and staff are good, the room is good but the AC is not split so it's complicated to adjust the temperature, the food is delicious and quite varied.
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L***y
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icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
quite comfortable and safe
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great service, satisfying service and service is also good, I want to stay here again sometime
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C***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The room was full of cockroaches. Check-in was at 2 but the room wasn't fully ready at 2. I asked for an earlier check-in and was told it was full. The bathroom didn't have running water, making it muddy. The toilet bidet was broken. The TV was dead, but luckily it was replaced immediately. The staff was quite friendly. Not suitable for a 4-star hotel. I was hoping for a peaceful sleep after a long trip, but instead I caught a cockroach. Huh?
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I'm sorry to say this. As soon as I entered the room, there was a cockroach in front of the door. I didn't post a photo of the cockroach, but I did take a photo. This will help us maintain the cleanliness and comfort of our rooms for our customers in the future. Thank you.
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Lintang R.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Clean and comfortable 🥰 thank you, I had a great 2 days here.
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H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was great to stay here, the staff are super friendly.
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
When we checked in, the room we booked (Family) was no longer available (Why)? We were given a small room with a mattress on the floor, adding to the cramped atmosphere of the room. We couldn't even sit on the chair because the mattress was there. The floor and bathroom were very dirty and covered in moss. The towels were no longer suitable for use. The loud music from night until 6 am only stopped. The carpet in front of the door (whole way) was very dirty and needed to be replaced. Went to breakfast at 8 am, the food was gone, only white rice, a few vegetables, boiled only a few pieces of sweet potato, the serving plates were half empty, the 4 tubes that were supposed to have juice and milk were all empty, the waiter said there were no more? The waiters at the restaurant were in a panic, many guests had no food. The tables were dirty, they didn't know how to clean them. I had to point out that they were still dirty. The plates, bowls, and forks were empty, taking a long time to refill them. There were many workers but they didn't know their jobs. We were very disappointed with this hotel. We regretfully will not recommend it to other guests. Maybe TravelLoka needs to do some survey before recommending your guest. 😎very disappointed.
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2 people find it helpful
T***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
I booked a non-smoking room, but when I checked in, I found the room smelled of cigarettes, and the hallway to the room also smelled of cigarettes. I wanted to ask to be moved, but I was too lazy because it was already very late when I checked in.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, the room is comfortable, but it's a bit annoying with the bar on the rooftop. The intention of going to the hotel was to rest, but instead I couldn't sleep because I was disturbed by the sound of the ding ding from the rooftop until dawn. There should be soundproofing so that guests who stay at the hotel can rest comfortably. Oh yeah, the swimming pool is also dirty, it looks like it's not taken care of, lots of flies are dying.
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F***n
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Very comfortable and close to everywhere 👍
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A***d
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Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
The bathroom and bedroom floors were dirty, and there were two small bugs crawling around, I ordered a deluxe room type in the photo there was a sofa and a small table but the room I got did not have a sofa and a small table, even though in 2022/2023 I often stayed at this hotel, always ordering executive, junior suite, and more often deluxe room, there used to be a sofa and a small table, except for the new superior room type there is no sofa and a small table.
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Christian D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The distance to the city center is close, there are many places to eat around the hotel, the facilities are adequate and the hotel rooms are quite spacious and clean.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Great hotel in Tangerang city area. I wish the breakfast menu was more varied. So far so good!
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D***o
icon-origin-TRAVELOKA
8.6
/10
Reviewed 11 week(s) ago
The bathroom looks like it has never been cleaned, the floor and walls are dirty and there are lipstick marks that haven't been cleaned.
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B***u
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good, comfortable and quiet stay
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Number of reviews per page
20
40

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Exterior 4 Pakons Prime Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pakons Prime Hotel

Traveloka (2,191)
Other sources (13)
8.4
Very Good
From 2,191 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about Pakons Prime Hotel
All
Kebolehcapaian (49)
Kemesraan Kakitangan (40)
Bilik tidur (40)
Jarak ke Pusat Bandar (37)
Persekitaran (37)
Suasana (37)
Bilik air (35)
Ruang Bilik (34)
Daftar masuk/Masa keluar (32)
Kawasan Hotel (31)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pakons Prime Hotel

Number of reviews per page
20
40
Customer reviews
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 hour(s) ago
Staying here is also OK. Thank you.
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M***n
icon-origin-TRAVELOKA
6.3
/10
Reviewed 1 day(s) ago
Asked for a non-smoking room, but was given a smoking room.
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s***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Comfortable but perhaps the food could be more varied
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S***n
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
i booked one night for my parents in law, and they also booked another night (two nights in total) the first night, the electricity is off for hours, in the middle of night, with toddlers and baby (can u imagine that) been several times asked the front desk about it but it gave us nothing. the second day, i booked for family room, and we got the room with cokcroaches in bathroom, fortunately the management moved us to another room (after complaints)
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The service and staff are good, the room is good but the AC is not split so it's complicated to adjust the temperature, the food is delicious and quite varied.
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L***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
quite comfortable and safe
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J***a
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10.0
/10
Reviewed 3 week(s) ago
Great service, satisfying service and service is also good, I want to stay here again sometime
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C***y
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Transit
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8.3
/10
Reviewed 4 week(s) ago
The room was full of cockroaches. Check-in was at 2 but the room wasn't fully ready at 2. I asked for an earlier check-in and was told it was full. The bathroom didn't have running water, making it muddy. The toilet bidet was broken. The TV was dead, but luckily it was replaced immediately. The staff was quite friendly. Not suitable for a 4-star hotel. I was hoping for a peaceful sleep after a long trip, but instead I caught a cockroach. Huh?
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R***i
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9.4
/10
Reviewed 4 week(s) ago
I'm sorry to say this. As soon as I entered the room, there was a cockroach in front of the door. I didn't post a photo of the cockroach, but I did take a photo. This will help us maintain the cleanliness and comfort of our rooms for our customers in the future. Thank you.
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Lintang R.
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Clean and comfortable 🥰 thank you, I had a great 2 days here.
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H***n
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8.5
/10
Reviewed 4 week(s) ago
It was great to stay here, the staff are super friendly.
1 people find it helpful
Verified Traveler
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5.4
/10
Reviewed 4 week(s) ago
When we checked in, the room we booked (Family) was no longer available (Why)? We were given a small room with a mattress on the floor, adding to the cramped atmosphere of the room. We couldn't even sit on the chair because the mattress was there. The floor and bathroom were very dirty and covered in moss. The towels were no longer suitable for use. The loud music from night until 6 am only stopped. The carpet in front of the door (whole way) was very dirty and needed to be replaced. Went to breakfast at 8 am, the food was gone, only white rice, a few vegetables, boiled only a few pieces of sweet potato, the serving plates were half empty, the 4 tubes that were supposed to have juice and milk were all empty, the waiter said there were no more? The waiters at the restaurant were in a panic, many guests had no food. The tables were dirty, they didn't know how to clean them. I had to point out that they were still dirty. The plates, bowls, and forks were empty, taking a long time to refill them. There were many workers but they didn't know their jobs. We were very disappointed with this hotel. We regretfully will not recommend it to other guests. Maybe TravelLoka needs to do some survey before recommending your guest. 😎very disappointed.
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T***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
I booked a non-smoking room, but when I checked in, I found the room smelled of cigarettes, and the hallway to the room also smelled of cigarettes. I wanted to ask to be moved, but I was too lazy because it was already very late when I checked in.
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F***a
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8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, the room is comfortable, but it's a bit annoying with the bar on the rooftop. The intention of going to the hotel was to rest, but instead I couldn't sleep because I was disturbed by the sound of the ding ding from the rooftop until dawn. There should be soundproofing so that guests who stay at the hotel can rest comfortably. Oh yeah, the swimming pool is also dirty, it looks like it's not taken care of, lots of flies are dying.
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F***n
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Staycation
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8.8
/10
Reviewed 7 week(s) ago
Very comfortable and close to everywhere 👍
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A***d
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Staycation
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6.4
/10
Reviewed 9 week(s) ago
The bathroom and bedroom floors were dirty, and there were two small bugs crawling around, I ordered a deluxe room type in the photo there was a sofa and a small table but the room I got did not have a sofa and a small table, even though in 2022/2023 I often stayed at this hotel, always ordering executive, junior suite, and more often deluxe room, there used to be a sofa and a small table, except for the new superior room type there is no sofa and a small table.
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Christian D.
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8.5
/10
Reviewed 10 week(s) ago
The distance to the city center is close, there are many places to eat around the hotel, the facilities are adequate and the hotel rooms are quite spacious and clean.
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E***a
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Staycation
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9.4
/10
Reviewed 10 week(s) ago
Great hotel in Tangerang city area. I wish the breakfast menu was more varied. So far so good!
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D***o
icon-origin-TRAVELOKA
8.6
/10
Reviewed 11 week(s) ago
The bathroom looks like it has never been cleaned, the floor and walls are dirty and there are lipstick marks that haven't been cleaned.
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B***u
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good, comfortable and quiet stay
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