Pentacity Hotel Balikpapan

Hotels
Preferred Partner Plus
All-star Accommodation
8.7
/10
Very Good
1,036 reviews

What Guests Say About Their Stay

Staff Friendliness (128)
Ambiance (122)
Accessibility (121)
Bedroom (118)
noviar a.
8.5
/ 10
The hotel staff is very friendly, the rooms are clean, the facilities are okay (swimming pool) and most importantly the location is strategic.
Suwandi
10.0
/ 10
The hotel's location is very strategic in the middle of the city, connected to a large mall, easy access, spacious parking, child-friendly swimming pool, interesting entertainment venues.
Y***n
8.8
/ 10
This is my second time staying here.. this time I got an ocean view... I really like the view... . I like staying here the most, the choice of swimming pools and the view is instagrammable... . Then staying here makes you feel at home because you can go downstairs to the mall 🥰🥰🥳🥳 . The staff are friendly and the check-in process is fast, welcome drinks are available😊😊 I also got some vouchers that can be used at several mall tenants🥰🥰 . The breakfast menu is also quite varied and delicious... . Thank you Pentacity Hotel 🙏🏻😁🙏🏻
Bunda W. W.
10.0
/ 10
All the staff are very friendly and helped me a lot... the food is varied and delicious, the rooms are clean with amazing views... basically it's top, next time God willing I'll come here again
In the Area
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Pentacity Shopping Mall, Jl. Jenderal Sudirman No.47, Superblock, kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
In the center of Downtown Area
Located in Shopping Spot
+2 more
Pentacity Hotel Balikpapan is located in area / city Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pentacity Hotel Balikpapan

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Pentacity Shopping Mall, Jl. Jenderal Sudirman No.47, Superblock, kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
Lobby Pentacity Hotel Balikpapan
Lobby 2 Pentacity Hotel Balikpapan

Discover More About Pentacity Hotel Balikpapan

Pentacity Hotel Balikpapan Rates per Night

Pentacity Hotel Balikpapan room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Pentacity Hotel Balikpapan hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Pentacity Hotel Balikpapan Location & Address

Pentacity Hotel Balikpapan is located at Pentacity Shopping Mall, Jl. Jenderal Sudirman No.47, Superblock, kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Pusat Kota Balikpapan, Balikpapan, Kalimantan Timur, Indonesia, 76114. It's situated in the Balikpapan area of Indonesia, known for its vibrant atmosphere and proximity to shopping and dining. The hotel is approximately 7 km from the city center.

How to go to Pentacity Hotel Balikpapan from Airport

Navigating from Sultan Aji Muhammad Sulaiman Sepinggan International Airport (BPN) to Pentacity Hotel Balikpapan is straightforward. Several hotel transfer options are available to suit different budgets and preferences.
  • Taxi (most direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app upon arrival.
  • Airport Bus (most affordable):

    The DAMRI airport bus offers a budget-friendly option. However, it may require a transfer to reach the hotel, adding to the travel time.
  • Hotel Shuttle (pre-booked):

    Check if Pentacity Hotel Balikpapan offers an airport shuttle service. This can be pre-booked for a hassle-free transfer.

Tips:

For the most convenient route, consider pre-booking a ride hailing service or a hotel shuttle. This ensures a smooth and stress-free transfer, especially if you're arriving late at night or with a lot of luggage.

Pentacity Hotel Balikpapan Reviews & Summary

Looking for all about hotel Pentacity Hotel Balikpapan? This hotel consistently receives positive hotel reviews for its convenient location, comfortable accommodations, and excellent service. Guests particularly appreciate its proximity to the Pentacity Shopping Mall and other local attractions. What guests love about the hotel is its modern design, well-maintained facilities, and friendly staff. A standout feature is the rooftop pool, offering stunning views of the city. Here's a short review to encourage bookings: "Excellent hotel! The location is perfect, the rooms are clean and comfortable, and the staff are incredibly helpful. I highly recommend Pentacity Hotel Balikpapan for anyone visiting the city."

Pentacity Hotel Balikpapan Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Pentacity Hotel Balikpapan offers a variety of hotel bedroom types to cater to different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone.
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    Offers more space and enhanced amenities compared to the Standard Room. Some rooms feature bathtubs.
  • Executive Suite:

    A luxurious suite with a separate living area, ideal for business travellers or families.
  • Family Suite:

    Designed to accommodate families, featuring multiple beds and ample space.
  • Connecting Rooms:

    Available upon request, perfect for larger families or groups travelling together.
Pentacity Hotel Balikpapan is not a pet-friendly hotel.

Hotel Facilities in Pentacity Hotel Balikpapan

Pentacity Hotel Balikpapan boasts a wide range of hotel amenities designed to ensure a comfortable and enjoyable stay. These hotel facilities cater to both adults and children, making it an ideal choice for families and business travellers alike.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and fax services.
  • Meeting Rooms:

    Host your meetings and events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • On-site Parking:

    Convenient on-site parking is available for guests.

Hotel Buffet or Restaurant/Cafe in Pentacity Hotel Balikpapan

Pentacity Hotel Balikpapan offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're craving a hearty hotel buffet or a quick coffee, you'll find something to satisfy your taste buds.
  • The Restaurant:

    Enjoy a wide selection of international and Indonesian dishes at the hotel's main restaurant. Buffet breakfast is available for approximately SGD 25 per person. Open for breakfast, lunch, and dinner.
  • Lobby Lounge:

    Relax and unwind with a cup of coffee or a light snack at the Lobby Lounge. Open from 10:00 AM to 10:00 PM.
  • Poolside Bar:

    Sip on refreshing cocktails and enjoy light bites at the Poolside Bar. Open from 11:00 AM to 8:00 PM.
The Restaurant is known for its signature dish, Nasi Goreng Istimewa, a flavorful Indonesian fried rice with chicken, shrimp, and vegetables.

Pentacity Hotel Balikpapan Airport pickups and How to Book

Looking for hotels with airport shuttle services? Pentacity Hotel Balikpapan offers convenient hotel to airport transfer options for its guests. To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

While Balikpapan doesn't have an MRT system, several nearby bus station and bus stops nearby provide convenient access to different parts of the city.
  • Terminal Batu Ampar:

    Located approximately 5 km from the hotel, this is the main bus terminal in Balikpapan, offering connections to various destinations.
  • Halte Sudirman:

    A local bus stop located on Jalan Jenderal Sudirman, about a 10-minute walk from the hotel.
  • Halte Balikpapan Permai:

    Another local bus stop located near the Balikpapan Permai area, approximately 15 minutes from the hotel.
Public transport in Balikpapan typically uses cash payments.

Nearby Attractions for Family / Kid Friendly

Balikpapan offers a variety of nearby activities and nearby places to go that are perfect for families and kids. From beaches to wildlife reserves, there's plenty to see nearby and things to see nearby.
  • Kemala Beach:

    A popular beach located about 10 km from the hotel, offering swimming, sunbathing, and water sports. Entry is free.
  • Lamaru Beach:

    Another beautiful beach, located approximately 20 km from the hotel. Known for its calm waters and scenic views. Entry is free.
  • Wain River Protected Forest:

    A natural reserve located about 30 km from the hotel, offering hiking trails and the chance to see proboscis monkeys. Entry fee is approximately SGD 5.
  • Bekapai Park:

    A city park located in the heart of Balikpapan, featuring playgrounds, gardens, and walking paths. Entry is free.
  • Dahor Heritage Balikpapan:

    A cultural site showcasing the history and heritage of Balikpapan. Located approximately 8 km from the hotel. Entry fee is approximately SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Pentacity Hotel Balikpapan (Balikpapan)

Exploring the nearby dining scene around Pentacity Hotel Balikpapan is a treat, with plenty of local food and food eatiries near me options to satisfy any craving.

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain offering a variety of coffee drinks, teas, and light meals.
  • Pizza Hut:

    A well-known pizza restaurant serving a range of pizzas, pastas, and appetizers.
  • Kentucky Fried Chicken (KFC):

    A fast-food chain specializing in fried chicken and other American-style dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with chicken, shrimp, or vegetables.
  • Sate Ayam:

    Grilled chicken skewers served with peanut sauce.
  • Soto Banjar:

    A traditional Banjarese soup with chicken, vegetables, and rice noodles.
  • Gado-Gado:

    An Indonesian salad with boiled vegetables, tofu, tempeh, and peanut sauce.
  • Martabak:

    A sweet or savory pancake, often filled with chocolate, cheese, or meat.

Shopping places near Pentacity Hotel Balikpapan (Balikpapan)

Finding nearby shopping options near Pentacity Hotel Balikpapan is easy, with several malls near hotel and dept stores near me offering a variety of retail experiences.
  • Pentacity Shopping Mall:

    Located adjacent to the hotel, offering a wide range of shops, restaurants, and entertainment options.
  • E-Walk Balikpapan Superblock:

    A large shopping mall located about 5 km from the hotel, featuring a variety of international and local brands.
  • Plaza Balikpapan:

    A popular shopping mall located in the city center, offering a mix of retail stores, restaurants, and entertainment venues.

Other Places to Stay Near Pentacity Hotel Balikpapan

If you're looking for alternative accommodations, there are several affordable hotels nearby and best hotel nearby options to consider near Pentacity Hotel Balikpapan.

Luxury/5–6 star hotels nearby:

  • Grand Jatra Hotel Balikpapan:

    A luxurious hotel offering stunning views, excellent service, and a range of amenities.
  • Novotel Balikpapan:

    A stylish hotel with modern rooms, a swimming pool, and a fitness center.
  • Hakaya Plaza Hotel:

    A sophisticated hotel offering comfortable accommodations and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Blue Sky Hotel Balikpapan:

    A well-regarded hotel offering comfortable rooms, a swimming pool, and a restaurant.
  • Swiss-Belhotel Balikpapan:

    A modern hotel with a range of amenities, including a swimming pool, a fitness center, and a restaurant.
  • Hotel Gran Senyiur Balikpapan:

    A comfortable hotel offering a range of facilities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Sagita Hotel Balikpapan:

    A budget-friendly hotel offering comfortable accommodations and a convenient location.
  • Aiqon Hotel Balikpapan:

    A simple and clean hotel offering affordable rates.
  • Benakutai Hotel & Apartments:

    A comfortable hotel offering both rooms and apartments.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Balikpapan and looking for the perfect place to stay? Pentacity Hotel Balikpapan offers a fantastic combination of comfort, convenience, and value. With its prime location, excellent facilities, and friendly service, it's an ideal choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Balikpapan. Book your stay at Pentacity Hotel Balikpapan through Traveloka and enjoy exclusive deals and discounts. Start planning your adventure now and book cheap hotels in Indonesia. Looking for something closer to home? Find cheap hotels nearby and make your reservation today!

All facilities in Pentacity Hotel Balikpapan

Bar, Cafe and Lounge Pentacity Hotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool Pentacity Hotel Balikpapan
Swimming Pool
Fitness Center Pentacity Hotel Balikpapan
Fitness Center
Functional Hall Pentacity Hotel Balikpapan
Functional Hall
Lobby Pentacity Hotel Balikpapan
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal

Things to Do

  • Barbecue
  • Beach towel
  • Beach umbrella
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Sauna
  • Spa
  • Hot tub
  • Poolside bar
  • TV lounge
  • Waterslide
  • Waterpark
  • Water park access (surcharge)

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Aerobics
  • Billiard
  • Bowling alley
  • Fitness center
  • Golf
  • Golf course
  • Mini golf
  • Water sport

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Bicycle storage
  • Garage
  • Secure parking
  • Valet parking

Kids and Pets

  • Babysitting
  • CRIBS
  • Highchairs
  • Supervised childcare

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Pentacity Hotel Balikpapan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check in is currently available for 24 hours
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pentacity Hotel Balikpapan
202
Number of floors in Pentacity Hotel Balikpapan
5
Another facilities in Pentacity Hotel Balikpapan
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Pentacity Hotel Balikpapan

What are available facilities at Pentacity Hotel Balikpapan?
There are top facilites at Pentacity Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pentacity Hotel Balikpapan?
The standard check-in time at Pentacity Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Pentacity Hotel Balikpapan provide breakfast?
Yes, Pentacity Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Pentacity Hotel Balikpapan

8.7
Very Good
From 1,033 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.4

Location

9.1

Service and Facilites

8.6

People often mention about Pentacity Hotel Balikpapan
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Bedroom (84)
Ambiance (82)
Variety (82)
Hotel Area (78)
Accessibility (74)
Staff Friendliness (72)
Distance to City Center (71)
Taste (70)
Surroundings (67)
Bathroom (64)
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Traveler Reviews Pentacity Hotel Balikpapan

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Customer reviews
Muhammad R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
This is my second time at Pentacity Hotel. The service is excellent, the staff are all responsive and friendly. Even sitting in the lobby for a long time after checking out wasn't a hassle. The room was very clean and tidy. Unfortunately, the soundproofing isn't good, so the noise from people passing by in the hallway was clearly audible in the room. It's normal for other hotels to not hear the noise in the hallway. Other than that, it was top-notch, befitting its class.
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Accommodation's Reply
29 Jul 2025
Dear valued guest, Mr. Muhammad R. R., Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-Walk Mall, and many more. We hope to welcome you and your family back to Pentacity Hotel Balikpapan and provide you with an even better experience in the future. Best regards, Management
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F***n
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Business
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8.2
/10
Reviewed 1 week(s) ago
Not soundproof, sounds can be heard from inside the room, body lotion and tissues are out, wifi is disconnected
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Accommodation's Reply
25 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience during your stay. We look forward to welcoming you and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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M***d
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Business
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10.0
/10
Reviewed 1 week(s) ago
The view is really cool, especially at night.
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Accommodation's Reply
25 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience caused during your stay. We look forward to welcoming you and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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noviar a.
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are clean, the facilities are okay (swimming pool) and most importantly the location is strategic.
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Mr./Mrs. Noviar. A., Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most comprehensive shopping and entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-Walk Mall, and many more. We hope to welcome Mr./Mrs. Noviar. A. and family back to stay at Pentacity Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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D***n
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6.2
/10
Reviewed 2 week(s) ago
smelly towels and sheets make us uncomfortable
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience caused during your stay. We look forward to welcoming you and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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S***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
The CI and CO process was fast... I got a nice family room... basically everything was good... this is my second stay...
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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e***a
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10.0
/10
Reviewed 2 week(s) ago
Strategic location close to the mall and on the Balikpapan waterfront, continue to maintain and improve its excellent service.
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Harlisa Y. P. S.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Easy access, good service, a wide variety of food, a clean pool, plenty of freebies, including foot massages, free access to Marquee, and direct access to the mall. The downside is that the superior rooms don't have a wardrobe, making it difficult to store your belongings.
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Mr./Mrs. Harlisa Y. P. S., Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very meaningful. We apologize for any inconvenience during your stay. We look forward to welcoming you, Mr./Mrs. Harlisa Y. P. S., and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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a***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I recommend it for a family vacation, sleep well, and go again tomorrow 😁😁😁😁
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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A***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
The best everything from check-in to check-out❤️
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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S***i
icon-Leisure
Leisure
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9.1
/10
Reviewed 3 week(s) ago
Because it was at the very end, sounds from outside the building could still be heard.
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience caused during your stay. We look forward to welcoming you and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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Ivo D. S.
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Business
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9.4
/10
Reviewed 3 week(s) ago
Great hotel. Boss can go for a walk and find food easily. Good pick up. Free parking area.
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Mr./Mrs. Ivo D. S., Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to Pentacity Hotel Balikpapan, providing an even better experience in the future. Best regards, Management
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s***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
Lack of food variety, long wait for check in, 1 hour, room is not soundproof, bathroom is dirty and slippery
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience during your stay. We look forward to welcoming you and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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s***n
icon-origin-TRAVELOKA
5.9
/10
Reviewed 3 week(s) ago
the room is not soundproof, check in took a long time, I waited almost 2 hours, the room and toilet were not clean, the food was bland and not varied.... I stayed there twice, the menu was the same
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience during your stay. We look forward to welcoming you and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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C***Y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room size is a bit narrow for that price. The location is right next to the Pentacity mall so it's good. Get a small towel the size of your face. Breakfast is varied and delicious. The pool is nice and free to go to the waterboom
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience caused during your stay. We look forward to welcoming you and your family back to Pentacity Hotel Balikpapan and sharing an even better experience in the future. Best regards, Management
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I***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
Highly recommended for those looking for a hotel in the city center ⭐⭐⭐⭐
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Accommodation's Reply
04 Jul 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
clean hotel. comfortable room, stable hot shower water, mall access just crawling to the beach, close to the swimming pool, there are 2 pool options. minus: employees are not very friendly. / flat. food has always been disappointing since the beginning, lack of variety. taste bland. happy to go to this hotel because mall access is easy. and the beach view is good,
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Accommodation's Reply
04 Jul 2025
Dear valued guest, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your main choice to stay while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, and share a better stay experience in the future. Best regards, Management
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Andika J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very comfortable for family vacation
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Accommodation's Reply
04 Jul 2025
Dear valued guest, Mr. Andika J., Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, Pantai BSB, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome Mr. Andika J., and family back to stay at Pentacity Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Room service responds quickly and improves room cleanliness
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear valued guest, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your main choice to stay while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, and share a better stay experience in the future. Best regards, Management
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
hundred
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Accommodation's Reply
05 Jun 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, Pantai BSB, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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