POP! Hotel Kemang

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8.1
/10
Very Good
7,112 reviews

What Guests Say About Their Stay

H***e

8.5
/ 10
The hotel's location is strategic, making it easy to travel, passed by public transportation, and many places to eat around, from cheap to expensive, the hotel staff are very helpful, when checking in was assisted by mas Andhika, explained in detail about the room I took, very informative, and fun, and mas Andhika also offered to borrow a charger, because I happened not to bring a charger, it was very useful. Thank you mas Andhika
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Bambang K.

8.5
/ 10
Strategic location, clean and comfortable.
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Gloredtha Ynez Phyria Rambe

8.8
/ 10
POP! Hotel Kemang is a really good place to stay for some rest and relaxing, just to get away a little bit from the city rush. Simple yet comfy.

Rissa R.

10.0
/ 10
A budget hotel whose reception is very friendly, its location is very strategic, there are lots of places to eat around, the breakfast is also very good. The rooms are unique and clean, no regrets, anyway stay here.
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didi m.

9.7
/ 10
Clean, friendly service, and strategic location. There is a 24-hour restaurant around the hotel.
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In the Area
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Jalan Kemang Raya NO. 3, Kemang, Mampang, Jakarta, Indonesia, 12730

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named POP! Hotel Kemang Jakarta Staying at POP! Hotel Kemang is a good choice when you are visiting Kemang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around POP! Hotel Kemang

Jalan Kemang Raya NO. 3, Kemang, Mampang, Jakarta, Indonesia, 12730
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Lobby POP! Hotel Kemang
Lobby 2 POP! Hotel Kemang

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POP! Hotel Kemang Rates per Night

POP! Hotel Kemang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best POP! Hotel Kemang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

POP! Hotel Kemang Location & Address

POP! Hotel Kemang is located at Jalan Kemang Raya NO. 3, Kemang, Mampang, Jakarta, Indonesia, 12730. It's situated in the Jakarta Selatan area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 7 km from the city center.

How to go to POP! Hotel Kemang from Airport

Arriving at Soekarno-Hatta International Airport and wondering about the best way to get to POP! Hotel Kemang? Don't worry, there are several options for your hotel transfer from airport to hotel. Here's a breakdown to help you choose the most suitable one:

  • Taxi (Most Direct): A taxi is the most straightforward option. You can easily find taxis at the airport's designated taxi stands. The journey to POP! Hotel Kemang typically takes around 45-60 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride-hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app, and a driver will pick you up from the airport. This option is often more affordable than a regular taxi.
  • Airport Bus (Budget-Friendly): The DAMRI airport bus provides a budget-friendly option. Look for the bus heading towards Blok M or Lebak Bulus, and then take a taxi or Ride Hailing to the hotel. This option takes longer due to multiple transfers.
  • Private Airport Transfer (Comfortable): Pre-booking a private airport transfer ensures a comfortable and hassle-free journey. A driver will be waiting for you at the arrival hall to escort you to a private car.

Tips: For the most convenient route, consider using a Ride Hailing service. It offers a balance of affordability and convenience, allowing you to avoid the hassle of negotiating with taxi drivers. Alternatively, a pre-booked private transfer guarantees a smooth and comfortable arrival.

POP! Hotel Kemang Reviews & Summary

Looking for all about hotel before you book your stay at POP! Hotel Kemang? Reading hotel reviews is a great way to get a feel for what to expect. This budget-friendly hotel consistently receives positive feedback for its clean rooms, friendly staff, and convenient location in the heart of Kemang.

Guests particularly love the hotel's modern design and the comfortable beds. The hotel's location makes it easy to explore the vibrant nightlife and dining scene of Kemang. A standout feature is the rooftop terrace, offering stunning views of the city. One recent guest raved, "Great value for money! The room was clean and comfortable, and the staff were incredibly helpful. I would definitely stay here again."

POP! Hotel Kemang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. POP! Hotel Kemang offers a variety of categories of hotel rooms to suit different needs and budgets. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room: The standard room is a compact and functional option, perfect for solo travellers or couples on a budget. These rooms typically feature a double bed, a private bathroom with a shower, and essential amenities.
  • Superior Room: The superior room offers a bit more space and comfort compared to the standard room. These rooms may include a larger bed, a seating area, and enhanced amenities.
  • Deluxe Room: The deluxe room is the most spacious option, ideal for families or travellers who want extra room to relax. These rooms often feature a king-size bed, a separate seating area, and a larger bathroom.

All rooms are non-smoking and offer city views. Bathtubs are not available, but all rooms have a bidet. POP! Hotel Kemang is not a pet-friendly hotel.

Hotel Facilities in POP! Hotel Kemang

When choosing a hotel, it's important to consider the hotel facilities available. POP! Hotel Kemang offers a range of hotel amenities to ensure a comfortable and convenient stay. Here's a list of what you can expect:

  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk: The front desk is staffed 24/7 to assist you with any needs or inquiries.
  • Rooftop Terrace: Enjoy stunning city views from the hotel's rooftop terrace.
  • Meeting Room: A meeting room is available for business travellers.
  • On-Site Convenience Store: Grab snacks and essentials at the on-site convenience store.

The hotel does not have a swimming pool or a gym. There are no specific kid-friendly facilities, but children are welcome. All facilities are included in the room rate, with no extra fees.

Hotel Buffet or Restaurant/Cafe in POP! Hotel Kemang

Looking for a convenient hotel restaurant or hotel cafe during your stay at POP! Hotel Kemang? While the hotel doesn't have a full-service restaurant or offer a hotel buffet, there are still options for dining on-site and nearby.

  • Breakfast Area: A simple breakfast is served in the morning, typically including toast, coffee, and tea.
  • Vending Machines: Vending machines are available with snacks and drinks.

For more substantial meals, you can explore the numerous dining options in the Kemang area. Prices for breakfast are around SGD 5 per person. The breakfast area is open from 6:00 AM to 10:00 AM. There are no special or signature dishes offered at the hotel itself.

POP! Hotel Kemang Airport pickups and How to Book

Need hotels with airport shuttle services? While POP! Hotel Kemang doesn't directly offer a hotel to airport transfer, they can assist you in arranging transportation. Here's how to book:

  • Contact the Hotel: Contact the hotel directly via phone or email to inquire about airport pick-up services.
  • Arrange a Ride Hailing: The hotel staff can assist you in booking a Ride Hailing service through the Traveloka app.
  • Pre-Book a Private Transfer: The hotel can also help you arrange a private airport transfer with a reputable company.

It's recommended to provide at least 24 hours' advance notice when booking transportation to or from the airport.

Nearby MRT Station & Bus Stops

Navigating Jakarta Selatan using public transport is easy with several MRT nearby and nearby bus station options. Here's a guide to the nearest stations:

  • MRT Haji Nawi Station: Located approximately 3 km from the hotel.
  • MRT Cipete Raya Station: Located approximately 3.5 km from the hotel.
  • Bus Stop Kemang Raya: Several bus stops are located along Kemang Raya, within walking distance of the hotel.

To use the MRT or TransJakarta buses, you'll need a JakLingko card or an electronic money card from banks like BCA, Mandiri, or BNI. These cards can be purchased and topped up at MRT stations, bus terminals, and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for a fun family outing near POP! Hotel Kemang? Jakarta Selatan offers a variety of attractions suitable for all ages. Here are some things to see nearby:

  • Ragunan Zoo: (Approximately 10 km from the hotel) A large zoo with a diverse collection of animals. Entry price: SGD 0.50.
  • KidZania Jakarta: (Approximately 8 km from the hotel) An interactive city where kids can role-play different professions. Entry price: SGD 20.
  • Museum Layang-Layang (Kite Museum): (Approximately 6 km from the hotel) A unique museum showcasing the history and art of kites. Entry price: SGD 3.
  • Taman Mini Indonesia Indah (TMII): (Approximately 15 km from the hotel) A cultural park showcasing the diversity of Indonesian culture. Entry price: SGD 2.
  • Dunia Fantasi (Dufan): (Approximately 20 km from the hotel) An amusement park with thrilling rides and attractions. Entry price: SGD 25.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near POP! Hotel Kemang (Jakarta Selatan)

Exploring the nearby dining scene around POP! Hotel Kemang is a must for any foodie. From trendy cafes to authentic local food, there's something for everyone. Here are some food eatiries near me:

  • Cafes/Restaurants:
    • Anomali Coffee: A popular coffee shop serving specialty coffee and light bites.
    • Eastern Promise: A British-style pub offering a wide selection of beers and hearty meals.
    • GIOI: A restaurant serving modern Indonesian cuisine with a focus on fresh ingredients.
  • Local Street Food:
    • Nasi Goreng: Fried rice with various toppings.
    • Satay: Grilled skewers of meat served with peanut sauce.
    • Gado-Gado: Indonesian salad with peanut sauce.
    • Ketoprak: Tofu, vegetables, and rice noodles in peanut sauce.
    • Martabak: Sweet or savory pancake.

Shopping places near POP! Hotel Kemang (Jakarta Selatan)

If you're looking for some retail therapy, there are several shops near me and nearby shopping options around POP! Hotel Kemang. Here are some malls near hotel:

  • Lippo Mall Kemang: A modern shopping mall with a variety of international and local brands.
  • Cilandak Town Square (CITOS): A popular mall with a mix of shops, restaurants, and entertainment options.
  • Blok M Square: A large shopping complex with a wide range of goods, from clothing to electronics.

Other Places to Stay Near POP! Hotel Kemang

If POP! Hotel Kemang is fully booked or you're looking for alternative accommodations, there are plenty of other affordable hotels nearby. Here are some options to consider:

  • Luxury/5–6 Star Hotels:
    • The Ritz-Carlton Jakarta, Mega Kuningan: A luxurious hotel with stunning city views and world-class amenities.
    • The Langham, Jakarta: An elegant hotel offering exceptional service and sophisticated design.
    • Four Seasons Hotel Jakarta: A refined hotel with a focus on personalized service and luxurious comfort.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!
  • Four-Star Hotels:
    • Mercure Jakarta Simatupang: A modern hotel with comfortable rooms and a convenient location.
    • Hotel Gran Mahakam: A stylish hotel with a rooftop pool and a vibrant atmosphere.
    • Park Regis Arion Kemang: A contemporary hotel with a focus on comfort and convenience.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!
  • Three-Star Hotels:
    • Amaris Hotel La Codefin Kemang: A budget-friendly hotel with clean and comfortable rooms.
    • favehotel Kemang Jakarta: A stylish and affordable hotel with a convenient location.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Jakarta Selatan doesn't have to be a hassle. With its convenient location, comfortable rooms, and friendly service, POP! Hotel Kemang is a great option for budget-conscious travellers. Remember to check hotel availability and book in advance, especially during peak season, to secure the best rates.

Whether you're looking for a quick getaway or an extended stay, Jakarta Selatan has something to offer everyone. From vibrant nightlife to cultural attractions, you'll never run out of things to do. Make your hotel reservations today and start planning your adventure! Don't forget to check out Traveloka for the best deals on book cheap hotels in Indonesia and cheap hotels nearby.

All facilities in POP! Hotel Kemang

Bar, Cafe and Lounge POP! Hotel Kemang
Bar, Cafe and Lounge
Functional Hall POP! Hotel Kemang
Functional Hall
Common Space POP! Hotel Kemang
Common Space
Lobby POP! Hotel Kemang
Lobby
CleanAccommodation POP! Hotel Kemang
CleanAccommodation

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • AC
  • Smoking area

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

In-room Facilities

  • Cable TV
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Express check-in
  • Express check-out
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in POP! Hotel Kemang

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Please note that this room's maximum occupancy is 3 adults. There is no extra bed and third person will be using the existing bed and sofa.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Please note that this room's maximum occupancy is 3 adults. There is no extra bed and third person will be using the existing bed and sofa.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at POP! Hotel Kemang
110
Number of floors in POP! Hotel Kemang
7
Another facilities in POP! Hotel Kemang
Breakfast, Free WiFi, Smoking area, Wheelchair accessible, Safety deposit box

Frequently asked question in POP! Hotel Kemang

What are available facilities at POP! Hotel Kemang?
There are top facilites at POP! Hotel Kemang such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at POP! Hotel Kemang?
The standard check-in time at POP! Hotel Kemang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does POP! Hotel Kemang provide breakfast?
Yes, POP! Hotel Kemang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of POP! Hotel Kemang
POP! Hotel Kemang has a 2.0-star rating.
How many floors does POP! Hotel Kemang have?
POP! Hotel Kemang has 7.
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More Reviews from Other Guests in POP! Hotel Kemang

Overall Ratings & Reviews POP! Hotel Kemang

Traveloka (7,061)
Other sources (51)
8.2
Very Good
From 7,061 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.6

Location

8.4

Service and Facilites

8.1

People often mention about POP! Hotel Kemang
All
Bedroom (61)
Ambiance (58)
Bathroom (58)
Surroundings (56)
Accessibility (56)
Distance to City Center (54)
Staff Friendliness (53)
Room Space (48)
Hotel Area (48)
Check-in/out Time (39)
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Traveler Reviews POP! Hotel Kemang

Number of reviews per page
20
40
Customer reviews
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The room is very cool, it is very comfortable to sleep here.
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Accommodation's Reply
16 Oct 2026
Dear Mr./Ms. R*y, Thank you for your review and the 9.4 rating you gave to POP! Hotel Kemang Jakarta. We are delighted to hear that you were satisfied with the comfort and cool room temperature during your stay with us. Your support encourages our team to continue striving to maintain the quality of our service. We hope to see you again on your next stay! Sincerely, The Hotel Manager
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J***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service is good 👍 Hopefully it will get even better
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Accommodation's Reply
08 Oct 2026
Dear Mr./Ms. J*a, Thank you for your review and the 8.5 rating you gave to POP! Hotel Kemang Jakarta. We greatly appreciate your positive feedback regarding our staff's service. This support motivates our team to continuously improve the quality of our service and provide a better experience for our guests. We hope to see you again on your next stay! Sincerely, The Hotel Manager
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S***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Pretty good for a budget hotel.
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Accommodation's Reply
04 Oct 2026
Thank you so much for your review and rating. We are delighted to hear that you found our hotel to be excellent value for money. We hope to welcome you back to POP! Hotel Kemang Jakarta next time 😊 Sincerely, The Hotel Manager
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W***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good hotel. Recommended hotel. Nice place & good food.
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Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you very much for your kind review and recommendation! 😊 We’re delighted to hear that you enjoyed our hotel, the atmosphere, and our food. It was a pleasure having you stay with us, and we look forward to welcoming you back again soon! Regards, Hotel Manager
I***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very nice hotel, perfect for a vacation. Plenty of food, close to the hotel, clean, comfortable, and friendly staff. There's a deposit.
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1 people find it helpful
Accommodation's Reply
04 Oct 2026
Thank you so much for your positive review and rating. We are delighted to hear that you enjoyed the facilities, cleanliness, comfort, and service from our team during your stay. We hope to welcome you back again in the future. 😊 Sincerely, The Hotel Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The AC is noisy, the AC remote doesn't turn on either.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, We apologize for the inconvenience you experienced during your stay. We are particularly saddened that the air conditioner was noisy and the remote control was not working. Thank you for your feedback. We will investigate and follow up on this matter immediately to prevent such incidents from happening again. Thank you, Hotel Manager.
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Annisa M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
When I wanted to borrow an iron and a hairdryer, they delivered them really quickly. I loved it! It was all good, actually. It's just a shame that check-in took so long because there was a long line, so I didn't get to my room until around 2:40 PM.
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Accommodation's Reply
23 Sep 2026
Dear Ms. Anisa M., Thank you very much for your review and the 9.4 rating you gave to POP! Kemang Jakarta Hotel. We are delighted to hear that you were satisfied with the speed and accuracy of our staff in responding to your needs. Regarding the check-in waiting time, we appreciate your patience during the long queue, and we will continuously strive to improve our service processes to ensure all guests have a comfortable experience. We hope to welcome you again on your next stay! Sincerely, The Hotel Manager
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very strategic location, good rooms and facilities.
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Accommodation's Reply
08 Sep 2026
Dear Ms. L*a, Thank you very much for your review and rating of 8.5 for POP! Hotel Kemang Jakarta. We are delighted to hear that you enjoyed the excellent location, the comfort of the rooms, and the amenities we provided during your stay. We hope to welcome you again soon! Sincerely, The Hotel Manager
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Great, the best 👍 Hopefully the service will get even better
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Accommodation's Reply
06 Sep 2026
Thank you so much for your positive review! 😊 We’re delighted to know that you enjoyed your stay at POP! Hotel Kemang Jakarta. We truly appreciate your kind support and your warm wishes. We will continue to do our best to provide excellent service and an even better experience for our guests. We look forward to welcoming you back again soon! 🙏 Best regards, Hotel Manager
David y. y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Strategic location, spacious parking, friendly staff, comfortable rooms for the price of around 350.
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Accommodation's Reply
04 Sep 2026
Dear Mr. David Y.Y., Thank you very much for your positive review and rating of 8.8! We are delighted to hear that you were satisfied with the excellent location, ample parking, friendly staff, and comfortable rooms at a reasonable price at POP! Hotel Kemang Jakarta. We hope to see you again on your next stay! Sincerely, The Hotel Manager
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Dewa W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Best hotel. Cleanliness needs to be improved, and breakfast should also be expanded.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Davy, Thank you very much for your review and feedback. We greatly appreciate your appreciation and concern regarding the cleanliness and variety of the breakfast. We apologize if your experience did not fully meet your expectations. This feedback is important to our evaluation in order to improve cleanliness and add more variety and satisfaction to the breakfast options. We hope to welcome you back again and provide you with a better stay in the future. Sincerely, The Hotel Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 12 week(s) ago
That's right, the towels feel like doormats. It's better to replace them with more proper ones like hotel towels, they're not appropriate.
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Accommodation's Reply
31 Jul 2026
Dear Mr./Ms. Ra, Thank you for your review and rating of 8.6. We apologize for any inconvenience you experienced regarding the linens during your stay. This feedback is important to us in improving the quality of our service in the future. We hope to welcome you back to POP! Hotel Kemang Jakarta again. Sincerely, The Hotel Manager
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A***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Thank you for the hospitality of the staff. The hotel is very clean and the location is also very strategic.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at POP! Hotel Kemang Jakarta. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the hotel, and its excellent location. We will share your compliments with our entire team to inspire us to continue providing the best service. We hope to welcome you back to POP! Hotel Kemang Jakarta again in the future. Sincerely, The Hotel Manager
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Martin M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
super recommend....it's like a staycation here....to escape from routine....far better than pintu merah or koyo just add a little more...get the facilities okay
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1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Mr. Martin M., Thank you for taking the time to write a positive review about your stay at POP! Hotel Kemang Jakarta. We are delighted to hear that you enjoyed your stay with us and found our hotel a convenient choice for relaxing from your daily routine. Your comments regarding the facilities are also greatly appreciated and will encourage us to further improve the quality of our service. We hope to welcome you back to POP! Hotel Kemang Jakarta again for another memorable stay. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and helpful.
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2 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Desi a. h.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 20 week(s) ago
The AC isn't cold, and we've moved rooms twice. The sheets that first arrived were dirty and stained.
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Accommodation's Reply
05 Jun 2026
Dear Daisy, Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay, particularly the air conditioning not working even after we changed your room, and the dirty bed linens upon your arrival. We greatly appreciate your feedback and have forwarded it to the relevant team for immediate assessment and improvement to prevent such incidents from happening again. We are committed to improving the quality of our service and the comfort of all our guests. We apologize again for this unpleasant experience. We hope to have the opportunity to welcome you back in the future with even better service. Sincerely, Hotel Manager
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