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Royal Hotel n' Resto Jember
Hotels
Preferred Partner
8.3
/10
Very Good
2,879 reviews
What Guests Say About Their Stay
Distance To City Center (31)
Staff Friendliness (30)
Accessibility (27)
Ambiance (25)
Eliestya
9.7
/ 10
Modern hotel with modern furniture. Better choose this hotel for complete your great holiday. Good place to stay. Thank you for your services. Two thumbs. 👍👍
Sugeng P.
10.0
/ 10
The atmosphere is quite pleasant and the swimming pool is nice, making the children happy so they feel at home swimming and want to stay longer at this hotel. The room is quite large so you can sleep well and the bathtub is big so it is nice to soak in, the hotel atmosphere is calm and cool, comfortable for resting.
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Widy
10.0
/ 10
A highly recommended hotel and worth it to stay, the location is very strategic close to everywhere and there are many food vendors around the hotel, even the hotel restaurant is open 24 hours so you don't have to worry if you're hungry at night, the staff is very friendly, the rooms are clean, the food is delicious, the hotel atmosphere is also nice, especially the pool area at night, it's nice to have coffee while relaxing. Thank you Royal hotel, will be a regular if I go to Jember again 😍❤.
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B***i
10.0
/ 10
The hotel staff is very friendly. Early check in is free of charge. There are also many food vendors around the hotel. Very comfortable as a place to rest with family. The children also really enjoy the swimming pool.
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H***n
9.7
/ 10
Comfortable, delicious, easy access to the city, easy to find food outside, clean parking lot, friendly staff, comfortable cold AC, TV is also ok
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In the Area
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Jalan Karimata No. 50 Kav. 2, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
Main Facilities
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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Restaurant
Elevator
Garden
Babysitting
AC
Heater
Read More
Available Room Types in Royal Hotel n' Resto Jember
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What's around Royal Hotel n' Resto Jember
Jalan Karimata No. 50 Kav. 2, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
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Royal Hotel n' Resto Jember Rates per Night
Royal Hotel n' Resto Jember room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best Royal Hotel n' Resto Jember hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!
Royal Hotel n' Resto Jember Location & Address
Royal Hotel n' Resto Jember is located at Jalan Karimata No. 50 Kav. 2, Sumbersari, Jember, Jawa Timur, Indonesia, 68121. It's situated in the Jember area of Indonesia, known for its vibrant culture and local attractions. The hotel is approximately 5 km from the city center.
How to go to Royal Hotel n' Resto Jember from Airport
Arranging your hotel transfer from the airport to Royal Hotel n' Resto Jember is simple. Here are a few options to consider for your journey from the airport to the hotel.
- Taxi (most direct): A taxi offers a direct route from the airport to Royal Hotel n' Resto Jember.
- Ride Hailing (convenient): Ride Hailing services provide a convenient and often cost-effective way to reach the hotel.
- Hotel Transfer (pre-booked): Check if Royal Hotel n' Resto Jember offers a pre-booked hotel transfer service for a hassle-free journey.
Tips:
For the most convenient route, consider pre-booking a hotel transfer or using a ride-hailing service upon arrival at the airport.Royal Hotel n' Resto Jember Reviews & Summary
Looking for all about hotel Royal Hotel n' Resto Jember? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers. Guests particularly love the hotel's comfortable rooms and excellent service.
A standout feature of Royal Hotel n' Resto Jember is its on-site restaurant, which serves delicious local and international cuisine. The hotel also boasts a lovely swimming pool and well-equipped fitness centre. Here's what one satisfied guest had to say: "The staff were incredibly friendly and helpful, and the room was clean and spacious. I would definitely stay here again!"
Royal Hotel n' Resto Jember Room Types Available
Choosing the right hotel room type can make all the difference to your stay. Royal Hotel n' Resto Jember offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:
- Standard Room: A comfortable and affordable option, available in smoking and non-smoking options.
- Deluxe Room: Offers more space and enhanced amenities, with options for a bathtub or bidet.
- Suite: A luxurious option with a separate living area, offering stunning views of the city.
- Family Room: Designed for families, with ample space and multiple beds.
Please note that Royal Hotel n' Resto Jember is not a pet-friendly hotel.
Hotel Facilities in Royal Hotel n' Resto Jember
Royal Hotel n' Resto Jember offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. These hotel amenities cater to both adults and children, making it an ideal choice for families and solo travellers alike.
- Swimming Pool: Open from 7:00 AM to 9:00 PM daily.
- Fitness Centre: Equipped with modern equipment, open 24 hours.
- Restaurant: Serving breakfast, lunch, and dinner.
- Kids' Club: A dedicated play area for children, open from 9:00 AM to 6:00 PM.
- Free Wi-Fi: Available throughout the hotel.
Hotel Buffet or Restaurant/Cafe in Royal Hotel n' Resto Jember
Indulge in a culinary journey at Royal Hotel n' Resto Jember's hotel restaurant and cafe. Whether you're looking for a hearty hotel buffet or a quick bite, there's something for everyone.
- Royal Restaurant: Offers a buffet breakfast for SGD 15 per person, as well as an à la carte menu for lunch and dinner. Specialising in Indonesian cuisine, don't miss their signature dish, Nasi Goreng Jawa. Open from 6:00 AM to 10:00 PM.
- Coffee Corner: A cosy hotel cafe serving a variety of coffee, tea, and pastries. Open from 8:00 AM to 8:00 PM.
Royal Hotel n' Resto Jember Airport pickups and How to Book
Looking for hotels with airport shuttle services? Royal Hotel n' Resto Jember offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.
To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport.
Nearby MRT Station & Bus Stops
Navigating Jember using public transport is easy, with several MRT nearby and bus stops nearby Royal Hotel n' Resto Jember. Here are some of the nearest options:
- Nearest Bus Stop: Located on Jalan Gajah Mada, approximately 500 meters from the hotel.
Please note that Jember does not have an MRT system. For bus travel, you can purchase a local bus card at the main bus terminal or pay in cash on board.
Nearby Attractions for Family / Kid Friendly
Looking for nearby activities and nearby places to go with the family? Jember and its surrounding areas offer a variety of things to see nearby and stuff to see nearby that are perfect for a family day out. Here are five places to visit nearby:
- Taman Botani Sukorambi: A beautiful botanical garden with a variety of plants and flowers. Distance from hotel: 10 km. Entry price: SGD 3.
- Pantai Papuma: A stunning beach with unique rock formations. Distance from hotel: 40 km. Entry price: SGD 5.
- Air Terjun Antrokan: A scenic waterfall surrounded by lush greenery. Distance from hotel: 25 km. Entry price: SGD 2.
- Wana Wisata Simbat: A recreational park with various outdoor activities. Distance from hotel: 15 km. Entry price: SGD 4.
- Museum Huruf Jember: A unique museum dedicated to the history of writing. Distance from hotel: 7 km. Entry price: SGD 1.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!
Where to eat near Royal Hotel n' Resto Jember (Jember)
Exploring the nearby dining scene around Royal Hotel n' Resto Jember is a treat for food lovers. From cosy cafes to local restaurants, there's plenty of local food to discover. Here are some food eatiries near me:
Cafes/Restaurants:
- Excelso Coffee: A popular coffee chain serving a variety of coffee, tea, and light meals.
- Mie Gacoan: Known for its delicious and affordable noodle dishes.
- Warung Nasi Ampera: A local restaurant serving traditional Indonesian cuisine.
Local Street Food:
- Nasi Goreng: Fried rice with various toppings.
- Satay: Grilled meat skewers served with peanut sauce.
- Soto Ayam: Chicken soup with noodles and vegetables.
- Gado-Gado: Indonesian salad with peanut sauce.
- Bakso: Meatball soup.
Shopping places near Royal Hotel n' Resto Jember (Jember)
Looking for nearby shopping options during your stay at Royal Hotel n' Resto Jember? While Jember may not be known for sprawling malls, there are still several dept stores near me and shops near me to satisfy your shopping needs. Here are a few nearby shopping destinations:
- Lippo Plaza Jember: A shopping mall with a variety of retail stores and restaurants.
- Transmart Jember: A hypermarket offering a wide range of products, from groceries to clothing.
- Pasar Tanjung: A traditional market where you can find local produce, clothing, and handicrafts.
Other Places to Stay Near Royal Hotel n' Resto Jember
If Royal Hotel n' Resto Jember is fully booked or you're simply looking for alternative accommodations, there are several other hotels nearby to consider. Here's a list of affordable hotels nearby, ranging from luxury to budget-friendly options:
Luxury/5–6 star hotels nearby:
- Aston Jember Hotel & Conference Center: A modern hotel with excellent facilities.
- Hotel Dafam Fortuna Jember: Offers comfortable rooms and a convenient location.
- Luminor Hotel Jember: Known for its stylish design and great service.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!
Four-star hotels nearby:
- Hotel Coklat: A charming hotel with a unique chocolate theme.
- EBizz Hotel Jember: Offers comfortable and affordable accommodation.
- Java Lotus Hotel Jember: Known for its beautiful gardens and relaxing atmosphere.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!
Three-star hotels nearby:
- Hotel Bintang Mulia Jember: A budget-friendly option with basic amenities.
- GM21 Hotel Jember: Offers clean and comfortable rooms.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!
Conclusion
Finding the perfect accommodation in Jember is easy with Traveloka. With a range of options to suit every budget and preference, you're sure to find the ideal base for your Indonesian adventure. Check hotel availability and make your hotel reservations today!
Ready to book your stay? Visit Traveloka now to book cheap hotels in Indonesia and discover cheap hotels nearby.
All facilities in Royal Hotel n' Resto Jember
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Multilingual staff
- Newspaper in lobby
- Wedding service
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Garden
- Massage
- Outdoor pool
- Spa
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Shops
Kids and Pets
- Babysitting
Family-friendly Facilities
- Children pool
Accommodation Policy & General Information in Royal Hotel n' Resto Jember
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Royal Hotel n' Resto Jember | 69 |
Number of floors in Royal Hotel n' Resto Jember | 3 |
Another facilities in Royal Hotel n' Resto Jember | Parking, Coffee shop, Elevator, 24-hour room service, Restaurant |
Frequently asked question in Royal Hotel n' Resto Jember
What is normal check-in & check-out time at Royal Hotel n' Resto Jember?
The standard check-in time at Royal Hotel n' Resto Jember is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Hotel n' Resto Jember provide breakfast?
Yes, Royal Hotel n' Resto Jember provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Hotel n' Resto Jember
Royal Hotel n' Resto Jember has a 3.0-star rating.
How many floors does Royal Hotel n' Resto Jember have?
Royal Hotel n' Resto Jember has 3.
How many rooms are available at Royal Hotel n' Resto Jember
Royal Hotel n' Resto Jember has 69.
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More Reviews from Other Guests in Royal Hotel n' Resto Jember
Overall Ratings & Reviews Royal Hotel n' Resto Jember
Traveloka (2,879)
8.3
Very Good
From 2,879 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.0
Location
8.4
Service and Facilites
8.3
People often mention about Royal Hotel n' Resto Jember
All
Bedroom (29)
Distance to City Center (28)
Ambiance (28)
Staff Friendliness (25)
Room Space (23)
Accessibility (22)
Check-in/out Time (20)
Hotel Area (20)
Taste (20)
Wifi (19)
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Most Recent
Format
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Traveler Reviews Royal Hotel n' Resto Jember
Number of reviews per page
20
40
Customer reviews
M
Mastur
Staycation
9.7
/10
Reviewed 3 day(s) ago
Arrived at 1:00 PM and was immediately assisted with check-in. We were able to check in at 1:10 PM. It was very satisfying considering the relatively low price.
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M***a
8.5
/10
Reviewed 5 day(s) ago
It would be great if there could be building renovation
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MN
Maya N.
Business
10.0
/10
Reviewed 5 day(s) ago
The staff are friendly, quick, very helpful at check-in, the food is delicious, varied, the prices are also pocket-friendly,
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A***s
Transit
10.0
/10
Reviewed 1 week(s) ago
recommended hotel and very nice and comfortable for resting
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Verified Traveler
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, and very quick to respond to complaints and requests for help from guests.
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D***a
8.5
/10
Reviewed 3 week(s) ago
Comfortable, as expected. You can rest in comfort.
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I***r
8.4
/10
Reviewed 4 week(s) ago
The AC is noisy and some people are so hot that they have to move rooms. Please upgrade to a new one.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. I*r. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding the air conditioning. We appreciate your feedback on these matters. In addition, we are very sorry to hear about the noisy and hot air conditioning. We will immediately follow up with our technical team to ensure the AC is functioning properly. We will evaluate your feedback. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your feedback, and we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.
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Verified Traveler
Business
6.4
/10
Reviewed 4 week(s) ago
The hotel looks nice from the front, but when you look inside (1st floor), the hallway looks dark. The rooms are old, the cleanliness is so-so, the bath towels are very disappointing, because they are shabby. This hotel does not deserve to be considered 3 stars if you look at the rooms. If you want to stay here, you should bring your own bath towels.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. G*t. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding the dark corridors, our Cleanliness and Facilities and apologize in advance for the lighting in our corridor area there is a certain time to On and Off. But We appreciate your input on these matters, We will immediately follow up with the relevant teams to ensure the standards of our corridor lighting, Cleanliness and Facilities are always maintained, we will evaluate the input there. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your input, And we hope to welcome you back with a better experience. Best regards. Djoni Bahtiar. General Manager.
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D***i
8.5
/10
Reviewed 4 week(s) ago
Great service, breakfast is also delicious, the rooms are also big and clean.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. D*i. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember and taking the time to write a review about your pleasant experience with us. We are happy to have been a part of your pleasant experience, We hope you will give us the opportunity to welcome you and leave a better impression with you in the future. Thank you for your positive feedback, And we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.
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L***a
Leisure
10.0
/10
Reviewed 8 week(s) ago
The food is really delicious and the portions are jumbo 😍😍
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. L*a. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember and taking the time to write a review about your pleasant experience with us. We are happy to have been a part of your pleasant experience. Thank you for your positive feedback and we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.
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w***u
Business
8.2
/10
Reviewed 13 week(s) ago
It's time for the hotel to be upgraded, especially the bathrooms, tables and lights to make them fresh.
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SP
Sugeng P.
10.0
/10
Reviewed 16 week(s) ago
The atmosphere is quite pleasant and the swimming pool is nice, making the children happy so they feel at home swimming and want to stay longer at this hotel. The room is quite large so you can sleep well and the bathtub is big so it is nice to soak in, the hotel atmosphere is calm and cool, comfortable for resting.
See original
1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr. Sugeng P. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember. Thank you for your positive rating and review, we are very happy to hear about your pleasant experience while with us. We hope to welcome you back in the future. If you need our assistance, please do not hesitate to contact us. Thank you. Best regards, Djoni Bahtiar. General Manager.
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DA
Dwi A.
Leisure
9.3
/10
Reviewed 17 week(s) ago
Very friendly staff.
Suggestions
1. Free coffee/tea is provided at all times in the main lobby;
2. The variety and quantity of food at breakfast are insufficient;
3. There is no free Wi-Fi without a password.
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C***A
9.4
/10
Reviewed 17 week(s) ago
Like the facilities, use smart TV 👍
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W***a
Leisure
9.1
/10
Reviewed 17 week(s) ago
I got a fairly small room and the bed frame was a bit dirty and the floor of the room was also a bit dirty.
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1 people find it helpful
r***a
Leisure
8.5
/10
Reviewed 21 week(s) ago
friendly staff
good room cleanliness
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. R*a. Warmest greetings from Royal Hotel n’ Resto Jember. Thank you for your positive review and rating! We are very happy to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest, Your appreciation for us means a lot to our team. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, please do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager
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o***a
Staycation
8.5
/10
Reviewed 23 week(s) ago
quite clean, standard price.
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D***H
Leisure
10.0
/10
Reviewed 24 week(s) ago
The location is very strategic. No need to worry about finding food other than the hotel restaurant. The food at the hotel restaurant is also delicious. The hotel is highly recommended.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Mr./Mrs. D*H. Warmest greetings from Royal Hotel n’ Resto Jember. Thank you for your positive review and rating! We are delighted to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest. Your appreciation means a lot to our team. Your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back soon. If there is anything we can do to assist you on your next visit, please do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager.
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H***j
8.8
/10
Reviewed 27 week(s) ago
Hopefully it will continue to exist, remain a champion in full service, success Royal Hotel,
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R***n
6.1
/10
Reviewed 28 week(s) ago
For Rp400,000, it's not worth it. The lobby floor is not clean, there are still footprints. The elevator with dusty rubber mats and during the day the room hallway is dark. The room's AC is not cold, the dacron pillows are flat and not suitable and not hotel standards. Want to take a shower at 5 am the water is on and off. Want to check out, the receptionist has to be called repeatedly because he is busy playing games on his cellphone.
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1 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. R*n. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding our Service, Cleanliness and Facilities. We appreciate your feedback on these matters, We will immediately follow up with the relevant teams to ensure our Service, Cleanliness and Facilities standards are always maintained, we will evaluate your feedback. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your feedback, And we hope to welcome you back with a better experience. Best regards. Djoni Bahtiar. General Manager.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Royal Hotel n' Resto Jember
Traveloka (2,879)
8.3
Very Good
From 2,879 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.0
Location
8.4
Service and Facilites
8.3
People often mention about Royal Hotel n' Resto Jember
All
Bedroom (29)
Distance to City Center (28)
Ambiance (28)
Staff Friendliness (25)
Room Space (23)
Accessibility (22)
Check-in/out Time (20)
Hotel Area (20)
Taste (20)
Wifi (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Royal Hotel n' Resto Jember
Number of reviews per page
20
40
Customer reviews
M
Mastur
Staycation
9.7
/10
Reviewed 3 day(s) ago
Arrived at 1:00 PM and was immediately assisted with check-in. We were able to check in at 1:10 PM. It was very satisfying considering the relatively low price.
See original
Find this review helpful?
M***a
8.5
/10
Reviewed 5 day(s) ago
It would be great if there could be building renovation
See original
Find this review helpful?
MN
Maya N.
Business
10.0
/10
Reviewed 5 day(s) ago
The staff are friendly, quick, very helpful at check-in, the food is delicious, varied, the prices are also pocket-friendly,
See original
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A***s
Transit
10.0
/10
Reviewed 1 week(s) ago
recommended hotel and very nice and comfortable for resting
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Verified Traveler
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, and very quick to respond to complaints and requests for help from guests.
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D***a
8.5
/10
Reviewed 3 week(s) ago
Comfortable, as expected. You can rest in comfort.
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I***r
8.4
/10
Reviewed 4 week(s) ago
The AC is noisy and some people are so hot that they have to move rooms. Please upgrade to a new one.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. I*r. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding the air conditioning. We appreciate your feedback on these matters. In addition, we are very sorry to hear about the noisy and hot air conditioning. We will immediately follow up with our technical team to ensure the AC is functioning properly. We will evaluate your feedback. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your feedback, and we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.
See original
Verified Traveler
Business
6.4
/10
Reviewed 4 week(s) ago
The hotel looks nice from the front, but when you look inside (1st floor), the hallway looks dark. The rooms are old, the cleanliness is so-so, the bath towels are very disappointing, because they are shabby. This hotel does not deserve to be considered 3 stars if you look at the rooms. If you want to stay here, you should bring your own bath towels.
Read More
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. G*t. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding the dark corridors, our Cleanliness and Facilities and apologize in advance for the lighting in our corridor area there is a certain time to On and Off. But We appreciate your input on these matters, We will immediately follow up with the relevant teams to ensure the standards of our corridor lighting, Cleanliness and Facilities are always maintained, we will evaluate the input there. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your input, And we hope to welcome you back with a better experience. Best regards. Djoni Bahtiar. General Manager.
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D***i
8.5
/10
Reviewed 4 week(s) ago
Great service, breakfast is also delicious, the rooms are also big and clean.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. D*i. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember and taking the time to write a review about your pleasant experience with us. We are happy to have been a part of your pleasant experience, We hope you will give us the opportunity to welcome you and leave a better impression with you in the future. Thank you for your positive feedback, And we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.
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L***a
Leisure
10.0
/10
Reviewed 8 week(s) ago
The food is really delicious and the portions are jumbo 😍😍
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. L*a. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember and taking the time to write a review about your pleasant experience with us. We are happy to have been a part of your pleasant experience. Thank you for your positive feedback and we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.
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w***u
Business
8.2
/10
Reviewed 13 week(s) ago
It's time for the hotel to be upgraded, especially the bathrooms, tables and lights to make them fresh.
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SP
Sugeng P.
10.0
/10
Reviewed 16 week(s) ago
The atmosphere is quite pleasant and the swimming pool is nice, making the children happy so they feel at home swimming and want to stay longer at this hotel. The room is quite large so you can sleep well and the bathtub is big so it is nice to soak in, the hotel atmosphere is calm and cool, comfortable for resting.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr. Sugeng P. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember. Thank you for your positive rating and review, we are very happy to hear about your pleasant experience while with us. We hope to welcome you back in the future. If you need our assistance, please do not hesitate to contact us. Thank you. Best regards, Djoni Bahtiar. General Manager.
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DA
Dwi A.
Leisure
9.3
/10
Reviewed 17 week(s) ago
Very friendly staff.
Suggestions
1. Free coffee/tea is provided at all times in the main lobby;
2. The variety and quantity of food at breakfast are insufficient;
3. There is no free Wi-Fi without a password.
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C***A
9.4
/10
Reviewed 17 week(s) ago
Like the facilities, use smart TV 👍
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W***a
Leisure
9.1
/10
Reviewed 17 week(s) ago
I got a fairly small room and the bed frame was a bit dirty and the floor of the room was also a bit dirty.
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1 people find it helpful
r***a
Leisure
8.5
/10
Reviewed 21 week(s) ago
friendly staff
good room cleanliness
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. R*a. Warmest greetings from Royal Hotel n’ Resto Jember. Thank you for your positive review and rating! We are very happy to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest, Your appreciation for us means a lot to our team. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, please do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager
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o***a
Staycation
8.5
/10
Reviewed 23 week(s) ago
quite clean, standard price.
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D***H
Leisure
10.0
/10
Reviewed 24 week(s) ago
The location is very strategic. No need to worry about finding food other than the hotel restaurant. The food at the hotel restaurant is also delicious. The hotel is highly recommended.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Mr./Mrs. D*H. Warmest greetings from Royal Hotel n’ Resto Jember. Thank you for your positive review and rating! We are delighted to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest. Your appreciation means a lot to our team. Your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back soon. If there is anything we can do to assist you on your next visit, please do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager.
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H***j
8.8
/10
Reviewed 27 week(s) ago
Hopefully it will continue to exist, remain a champion in full service, success Royal Hotel,
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R***n
6.1
/10
Reviewed 28 week(s) ago
For Rp400,000, it's not worth it. The lobby floor is not clean, there are still footprints. The elevator with dusty rubber mats and during the day the room hallway is dark. The room's AC is not cold, the dacron pillows are flat and not suitable and not hotel standards. Want to take a shower at 5 am the water is on and off. Want to check out, the receptionist has to be called repeatedly because he is busy playing games on his cellphone.
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1 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. R*n. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding our Service, Cleanliness and Facilities. We appreciate your feedback on these matters, We will immediately follow up with the relevant teams to ensure our Service, Cleanliness and Facilities standards are always maintained, we will evaluate your feedback. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your feedback, And we hope to welcome you back with a better experience. Best regards. Djoni Bahtiar. General Manager.
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