Sheraton Grand Jakarta Gandaria City Hotel

8.9
/10
Very Good
1,703 reviews

What Guests Say About Their Stay

Variety (31)
Staff Friendliness (30)
Room Space (29)
Bedroom (29)
Agnatasya
9.7
/ 10
The room is very spacious. We stayed at the twin room deluxe. Each bed was very big. I don't think it was single bed, because it was quite too big for a single bed. It was occupied by my 3 girls. Anyway, really enjoyed staying here. Hope to come back soon ❤️
Andi D. E.
10.0
/ 10
Spacious bedroom, the bathroom is very clean and nice, the staffs very helpful and nice, the food is very delicious, definitely will come back here again.
Bunga D. K.
8.5
/ 10
Thank you Sheraton for the hospitality during staycation. The hotel next to the Gandaria City Mall only few steps from the entrance door. They also provided great food for breakfast with great services from the staff. Smooth check in and out, quick response and always smile. On that day there was a wedding with great security staff placed on some spot that makes me feel more comfortable about the hotel.
Yudhit D.
10.0
/ 10
It was the most pleasant experience staying there. The room was very very clean and spacious. Bathroom was also very clean. The restaurant was also giving me great experience and with Covid condition I feel save staying there as they really applied health protocol very well. They arranged the queueing at restaurant to ensure the quest inside can keep distance and not very full. Certainly I will go back next month.
Andi E.
9.7
/ 10
Interesting experience, very satisfying service, always clean rooms and very friendly housekeeping, very kind receptionist
In the Area
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Jalan Sultan Iskandar Muda, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12240

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sheraton Grand Jakarta Gandaria City Hotel is located in area / city North Kebayoran Lama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sheraton Grand Jakarta Gandaria City Hotel

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Jalan Sultan Iskandar Muda, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12240
Lobby Sheraton Grand Jakarta Gandaria City Hotel
Lobby 2 Sheraton Grand Jakarta Gandaria City Hotel

Discover More About Sheraton Grand Jakarta Gandaria City Hotel

Sheraton Grand Jakarta Gandaria City Hotel Rates per Night

Sheraton Grand Jakarta Gandaria City Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Sheraton Grand Jakarta Gandaria City Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sheraton Grand Jakarta Gandaria City Hotel Location & Address

Sheraton Grand Jakarta Gandaria City Hotel is located at Jalan Sultan Iskandar Muda, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12240. It's situated in the Jakarta Selatan area of Indonesia, known for its upscale shopping and dining. The hotel is approximately 11 km from the city center.

How to go to Sheraton Grand Jakarta Gandaria City Hotel from Airport

Navigating from Soekarno-Hatta International Airport (CGK) to the Sheraton Grand Jakarta Gandaria City Hotel is straightforward, with several hotel transfer options available. Whether you're looking for the quickest route or the most budget-friendly, here's a breakdown of your choices for getting from the airport to the hotel.
  • Taxi (Most Direct):

    A taxi is the most direct way to reach the hotel. You can find official airport taxis readily available outside the arrival terminals. The journey typically takes around 45-60 minutes, depending on traffic conditions in Jakarta.
  • Ride Hailing (Convenient):

    Ride hailing services are a popular and convenient option. Simply book a ride through the app after you've collected your luggage. The driver will meet you at the designated pick-up point.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a more affordable option. Take the bus heading towards Blok M, which is the closest major terminal to Gandaria City. From Blok M, you can then take a taxi or Ride Hailing to the hotel.
  • Private Airport Transfer (Pre-Booked Comfort):

    For a hassle-free experience, consider booking a private airport transfer in advance through Traveloka. A driver will be waiting for you at the airport to take you directly to the hotel in comfort.
Tips: For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. During peak hours, allow extra travel time due to traffic congestion.

Sheraton Grand Jakarta Gandaria City Hotel Reviews & Summary

Looking for all about hotel Sheraton Grand Jakarta Gandaria City Hotel? This luxurious hotel consistently receives glowing Hotel reviews, making it a top choice for travellers seeking comfort and convenience in Jakarta Selatan. Guests rave about the exceptional service, elegant accommodations, and prime location connected to Gandaria City Mall. What makes this hotel stand out are its impressive facilities, including a stunning outdoor pool, a well-equipped fitness centre, and multiple dining options. The spacious rooms and suites offer modern amenities and stylish décor, ensuring a relaxing stay. Many guests also appreciate the hotel's commitment to providing a seamless experience, from check-in to check-out. "Absolutely loved my stay here! The staff were incredibly friendly and helpful, the room was beautiful, and the location couldn't be better. Highly recommend!"

Sheraton Grand Jakarta Gandaria City Hotel Room Types Available

Choosing the right hotel room type can make all the difference for your stay. Sheraton Grand Jakarta Gandaria City Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy rooms to spacious suites, here's a breakdown of the different hotel bedroom types available.
  • Deluxe Room:

    These well-appointed rooms offer comfortable bedding, a work desk, and city views. Available in smoking and non-smoking options.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms feature enhanced amenities and a seating area.
  • Executive Suite:

    These suites offer a separate living area, a spacious bedroom, and access to the Executive Lounge.
  • Presidential Suite:

    The most luxurious option, featuring a large living room, dining area, and panoramic city views.
  • Connecting Rooms:

    Ideal for families, these rooms can be connected to provide more space and privacy.
All rooms come with a private bathroom, some featuring bathtubs and bidets. Please note that Sheraton Grand Jakarta Gandaria City Hotel is not a pet-friendly hotel.

Hotel Facilities in Sheraton Grand Jakarta Gandaria City Hotel

Sheraton Grand Jakarta Gandaria City Hotel boasts an impressive array of Hotel amenities and hotel facilities designed to cater to every guest's needs. Whether you're travelling for business or leisure, you'll find plenty of options to relax, stay active, and enjoy your stay.
  • Outdoor Swimming Pool:

    Take a refreshing dip in the hotel's stunning outdoor pool, open from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay in shape at the well-equipped fitness centre, featuring cardio machines, weights, and personal training services. Open 24 hours.
  • Spa:

    Indulge in a rejuvenating treatment at the hotel's spa, offering a range of massages, facials, and body wraps. Extra fees apply.
  • Kids Club:

    Keep the little ones entertained at the supervised Kids Club, offering games, activities, and entertainment. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive at the business centre, offering computers, printers, and meeting rooms.
  • Executive Lounge:

    Enjoy complimentary breakfast, snacks, and beverages at the exclusive Executive Lounge, available for guests staying in Executive Rooms and Suites.

Hotel Buffet or Restaurant/Cafe in Sheraton Grand Jakarta Gandaria City Hotel

Sheraton Grand Jakarta Gandaria City Hotel offers a delightful culinary experience with its diverse hotel restaurant and hotel cafe options. Whether you're in the mood for a lavish hotel buffet or a quick bite, you'll find something to satisfy your cravings.
  • Anigré Restaurant:

    This all-day dining restaurant features an extensive buffet spread for breakfast, lunch, and dinner, showcasing international and Indonesian cuisine. The buffet is priced at approximately SGD 45 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy a selection of light snacks, pastries, and beverages in the elegant Lobby Lounge. Open from 9:00 AM to 11:00 PM.
  • In-Room Dining:

    Order from the extensive in-room dining menu and enjoy a delicious meal in the comfort of your own room. Available 24 hours.
Anigré Restaurant is known for its signature dishes, including the Nasi Goreng and the Rendang.

Sheraton Grand Jakarta Gandaria City Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle? Sheraton Grand Jakarta Gandaria City Hotel offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport. Booking steps can be done through Traveloka.

Nearby MRT Station & Bus Stops

Conveniently located, Sheraton Grand Jakarta Gandaria City Hotel offers easy access to public transportation. Several MRT nearby and nearby bus station options make it easy to explore Jakarta Selatan and beyond.
  • MRT Station:

    The nearest MRT station is Lebak Bulus Grab Station, approximately 6 km from the hotel.
  • Bus Stops:

    Several bus stops nearby are located along Jalan Sultan Iskandar Muda, within a short walking distance of the hotel.
To use the MRT and bus services, you'll need a JakLingko card, which can be purchased and topped up at most MRT stations and bus terminals.

Nearby Attractions for Family / Kid Friendly

Jakarta Selatan offers a variety of nearby activities and nearby places to go that are perfect for families and kids. From theme parks to cultural experiences, there's something for everyone to enjoy. Here are a few nearby sightseeing places and things to see nearby:
  • Ragunan Zoo:

    Get up close with a variety of animals at Ragunan Zoo, one of the largest zoos in Southeast Asia. Located approximately 10 km from the hotel. Entry price is approximately SGD 0.70.
  • KidZania Jakarta:

    Let your kids role-play different professions at KidZania Jakarta, an interactive edutainment centre. Located approximately 7 km from the hotel. Entry price is approximately SGD 25.
  • Museum Layang-Layang (Kite Museum):

    Discover the art of kite-making at this unique museum. Located approximately 8 km from the hotel. Entry price is approximately SGD 3.
  • Dunia Fantasi (Dufan):

    Enjoy thrilling rides and attractions at Dunia Fantasi, a popular theme park in Ancol Dreamland. Located approximately 20 km from the hotel. Entry price is approximately SGD 30.
  • Taman Mini Indonesia Indah (TMII):

    Explore the diverse cultures of Indonesia at Taman Mini Indonesia Indah, a cultural theme park showcasing traditional houses and customs from across the archipelago. Located approximately 15 km from the hotel. Entry price is approximately SGD 2.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Sheraton Grand Jakarta Gandaria City Hotel (Jakarta Selatan)

Jakarta Selatan is a food lover's paradise, with a wide array of nearby dining options to suit every taste. From trendy cafes and restaurants to authentic local food, you'll find plenty of delicious food eatiries near me.

Cafes/Restaurants:

  • Common Grounds:

    A popular coffee shop known for its specialty coffee and brunch menu.
  • Union Brasserie, Bakery & Bar:

    A stylish restaurant serving modern European cuisine and delicious desserts.
  • Social House:

    A trendy spot offering a diverse menu of international dishes and creative cocktails.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish with various toppings.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Gado-Gado:

    A traditional Indonesian salad with vegetables, tofu, tempeh, and peanut sauce.
  • Ketoprak:

    A vegetarian dish with tofu, rice noodles, and peanut sauce.
  • Martabak:

    A sweet or savoury pancake filled with various ingredients.

Shopping places near Sheraton Grand Jakarta Gandaria City Hotel (Jakarta Selatan)

If you're looking for some retail therapy, you'll find plenty of shops near me and nearby shopping options near Sheraton Grand Jakarta Gandaria City Hotel. Here are a few popular malls near hotel and dept stores near me:
  • Gandaria City Mall:

    Connected to the hotel, this mall offers a wide range of international and local brands, restaurants, and entertainment options.
  • Pondok Indah Mall:

    A large shopping complex with a variety of department stores, boutiques, and restaurants.
  • Blok M Square:

    A bustling shopping centre with a mix of retail outlets, food stalls, and entertainment venues.

Other Places to Stay Near Sheraton Grand Jakarta Gandaria City Hotel

Looking for alternative accommodations in Jakarta Selatan? Here are a few other options to consider, ranging from luxury hotels to more affordable hotels nearby.

Luxury/5-Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel offering exceptional service and stunning city views.
  • Hotel Mulia Senayan:

    An elegant hotel with a wide range of facilities and dining options.
  • The Langham, Jakarta:

    A sophisticated hotel with stylish accommodations and a prime location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Mercure Jakarta Simatupang:

    A modern hotel with comfortable rooms and a convenient location.
  • Swiss-Belhotel Pondok Indah:

    A stylish hotel with a rooftop pool and a range of amenities.
  • Ambhara Hotel Jakarta:

    A well-appointed hotel with a central location and a range of facilities.

...on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • favehotel Pondok Indah Jakarta:

    A budget-friendly hotel with clean and comfortable rooms.
  • Amaris Hotel Lebak Bulus:

    A simple and convenient hotel with a great location.
  • POP! Hotel Kemang Jakarta:

    A colourful and modern hotel with a focus on affordability.

...on 3 Star Hotel in Indonesia!

Conclusion

Sheraton Grand Jakarta Gandaria City Hotel offers a luxurious and convenient base for exploring Jakarta Selatan. With its prime location, exceptional facilities, and comfortable accommodations, it's an excellent choice for both business and leisure travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance. Ready to experience the best of Jakarta? Make your Hotel reservations and room booking through Traveloka today for exclusive deals and a seamless booking experience. Don't miss out on the opportunity to stay at this exceptional hotel! book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Sheraton Grand Jakarta Gandaria City Hotel

Bar, Cafe and Lounge Sheraton Grand Jakarta Gandaria City Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Grand Jakarta Gandaria City Hotel
Swimming Pool
Fitness Center Sheraton Grand Jakarta Gandaria City Hotel
Fitness Center
Common Space Sheraton Grand Jakarta Gandaria City Hotel
Common Space
Lobby Sheraton Grand Jakarta Gandaria City Hotel
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Gala dinner
  • Hot breakfast
  • Show cooking restaurant
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area
  • Smoke-free

Transportation

  • Airport transfer
  • Car rental
  • Limo or town car service
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Sheraton Grand Jakarta Gandaria City Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Grand Jakarta Gandaria City Hotel
293
Number of floors in Sheraton Grand Jakarta Gandaria City Hotel
20
Another facilities in Sheraton Grand Jakarta Gandaria City Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Sheraton Grand Jakarta Gandaria City Hotel

What are available facilities at Sheraton Grand Jakarta Gandaria City Hotel?
There are top facilites at Sheraton Grand Jakarta Gandaria City Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Jakarta Gandaria City Hotel?
The standard check-in time at Sheraton Grand Jakarta Gandaria City Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Grand Jakarta Gandaria City Hotel provide breakfast?
Yes, Sheraton Grand Jakarta Gandaria City Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Grand Jakarta Gandaria City Hotel

8.9
Very Good
From 1,703 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Sheraton Grand Jakarta Gandaria City Hotel
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Traveler Reviews Sheraton Grand Jakarta Gandaria City Hotel

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Customer reviews
devita z.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
All the staff are friendly, the facilities are good, the air conditioner smells sweet, the breakfast is delicious
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yuni n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Wishlist for a year to be able to celebrate my birthday at Sheraton, and thank God it came true and I was able to enjoy a beautiful birthday with my husband and children at Sheraton, Delicious cake, room decoration (1826) and warm writing by the hotel staff, pleasant atmosphere, delicious breakfast and satisfying swimming pool became a harmonious combination in celebrating my birthday, Thanks to FO Mbak Salma who was friendly and the warm conversation made me feel happy so that minus the lack of signal in the room, either hotel wifi or Telkomsel or XL network signal, it could still be accepted (as long as it is handled immediately) Thanks to the restaurant staff who gave me a surprise birthday song Thanks to the Security who also welcomed me friendly 🥰 Best Indomie and Beef Teriyaki for breakfast this morning Highly recommended for families
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Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Everything was smooth, location perfect as it's connected to the mall.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The twin beds are quite big, the staff are friendly, the breakfast menu also has a lot of choices and is all delicious ❤️
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I will definitely stay here again. 🙏🏻
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
very nice and looks like I will stay here again... 👍👍
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s***w
icon-origin-TRAVELOKA
5.3
/10
Reviewed 12 week(s) ago
Please train the valet parking section again, the funny thing is that they asked how could it die completely? and not turn on? how would I know, the car was taken to the parking lot by the valet and also parked with the person who drove my car? wkwkwk so funny. funny again how could the car die completely? never mind wkwk so it's just my experience. They just kept on asking questions, if I didn't say "try to jump the battery" then they would rush to call etc. so it took a long time, I was parked, I should have gotten home faster, this was a waste of time. and their faces were really funny, especially those who were wearing casual clothes wkwkwk + I also forgot why I still paid 75 thousand for valet. wow, the car has been made to die completely + paid for valet. once is enough and thank you, sorry, the rating must be honest, thank you again 🙏🏻
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff was super friendly. Recommended.
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G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
One of the best places for you to staycation when you get bored at home.
1 people find it helpful
Herlisa D. H. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
We stayed 4 nights, at every breakfast, always asked how the food was and if there was anything you would like to add to the next day's breakfast. Then offered if you want to make bakso bakwan, because I really like bakso. The next morning at breakfast, special bakso bakwan was delivered for me, as an addition to my breakfast. Amazing 👍
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Annisa s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
stay for 2 nights in Sheraton really happy and comfortable, feels like home. All the staffs are so helpful and friendly, yesterday there was a leak in the room because it was raining and windy, but all the staff were responsive and immediately moved the room and got a compliment dinner in anigre, Soo happy and all the food was amazing. there is a connecting to Gandaria city mall so you can hang out or go shopping directly for mbak Alifia, thank you so much for wishing you a happy birthday, even though you didn't say anything to the hotel, hopefully you can stay again at Sheraton
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Andri S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Pretty nice room and service, also good breakfast. Very good for staying a week even for transit. Good job!
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g***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Nice stay, friendly staff, diverse fare of food for breakfast, and we got free and tasty complimentary snack for Eid! Love it
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E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
The hotel staff is very friendly and helpful, from the beginning of our check-in until we checked out. The room is very clean and wi-fi is available. The breakfast menu is very varied. If you get bored in the room, just walk to the mall. It's really fun ☺️🙂
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l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Satisfactory service, friendly and helpful staff, clean and comfortable rooms, varied breakfast with a pretty good taste.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
one of our favorite hotels, have repeated stays here, really a professional 5* hotel, clean and comfortable. the check-in process is easy and fast with a beautiful FO named Ms. Syafrina, the note request for the reservation time is all accepted,. upgraded to a suite with a special rate, requested a late checkout was also accepted.. basically the best, breakfast, dinner menus are all delicious, all the staff are cool, goodlooking, friendly and all intellectual.. the Sheraton Gancit is cool, wait for us to come again, don't ever change, let alone downgrade 🤭😊 the real luxurious hotel very comfortable 😘
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The rooms was nice, huble staff and comfortable around the mall. The parking area a bit hard to get the space
1 people find it helpful
Zulfikar K. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Professional and helpful. Close to the mall, so you can walk around the mall
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
Perfect for staycation. Too bad there's no proper kids club.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 46 week(s) ago
At the beginning when confirming whether early check-in is possible or not, they said "yes". I was asked to wait for about 15-20 minutes, but after more than 40 minutes there was no news from the hotel staff. When I asked again it turned out the room was ready and there was no confirmation, we were left waiting. The swimming pool facilities are too small and the distance to the bathroom to clean up is too far. During breakfast I found dirty cutlery on the dining table (as if it had not been washed) and when I reported it to the hotel staff, the cutlery was only replaced, there was no apology (my expectation should have been more than that because this is a 5-star hotel). All hotel staff are generally not very friendly. The food is not very varied. The room is quite comfortable and access to the mall is also very easy.
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Exterior 4 Sheraton Grand Jakarta Gandaria City Hotel

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