Sheraton Grand Jakarta Gandaria City Hotel

8.9
/10
Very Good
1,958 reviews

What Guests Say About Their Stay

Variety (30)
Staff Friendliness (29)
Room Space (28)
Bedroom (28)
Agnatasya
9.7
/ 10
The room is very spacious. We stayed at the twin room deluxe. Each bed was very big. I don't think it was single bed, because it was quite too big for a single bed. It was occupied by my 3 girls. Anyway, really enjoyed staying here. Hope to come back soon ❤️
Andi D. E.
10.0
/ 10
Spacious bedroom, the bathroom is very clean and nice, the staffs very helpful and nice, the food is very delicious, definitely will come back here again.
Bunga D. K.
8.5
/ 10
Thank you Sheraton for the hospitality during staycation. The hotel next to the Gandaria City Mall only few steps from the entrance door. They also provided great food for breakfast with great services from the staff. Smooth check in and out, quick response and always smile. On that day there was a wedding with great security staff placed on some spot that makes me feel more comfortable about the hotel.
Yudhit D.
10.0
/ 10
It was the most pleasant experience staying there. The room was very very clean and spacious. Bathroom was also very clean. The restaurant was also giving me great experience and with Covid condition I feel save staying there as they really applied health protocol very well. They arranged the queueing at restaurant to ensure the quest inside can keep distance and not very full. Certainly I will go back next month.
Andi E.
9.7
/ 10
Interesting experience, very satisfying service, always clean rooms and very friendly housekeeping, very kind receptionist
In the Area
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Jalan Sultan Iskandar Muda, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12240

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sheraton Grand Jakarta Gandaria City Hotel is located in area / city North Kebayoran Lama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jalan Sultan Iskandar Muda, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12240
Lobby Sheraton Grand Jakarta Gandaria City Hotel
Lobby 2 Sheraton Grand Jakarta Gandaria City Hotel

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Sheraton Grand Jakarta Gandaria City Hotel Rates per Night

Planning a trip to Jakarta and looking for the perfect place to stay? Finding the right accommodation at the right hotel price can be tricky, but we're here to help! Sheraton Grand Jakarta Gandaria City Hotel offers a range of hotel room types and categories of hotel rooms to suit every need and budget. Discover all about hotel rates and find your ideal stay with our fantastic deals. Use the code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sheraton Grand Jakarta Gandaria City Hotel prices per night start from -, but with tax and fees, the total price starts from -. This includes access to a wide range of hotel facilities, ensuring a comfortable and memorable stay. Secure your room booking today and experience the best of Jakarta!

What You Might Like – All About Sheraton Grand Jakarta Gandaria City Hotel

The Sheraton Grand Jakarta Gandaria City Hotel is a haven of luxury and comfort nestled in the heart of Jakarta Selatan. Guests consistently rave about the impeccable service, the stunning design hotel aesthetic, and the wide array of amenities. From the moment you step into the hotel lobby, you'll be greeted by an atmosphere of sophisticated elegance and warmth. This 5 stars hotel near by offers a truly unforgettable experience, making it one of the best hotel nearby options.

One of the standout features is the hotel's prime location, offering easy access to nearby attractions, nearby activities, and excellent transport links. Whether you're interested in exploring nearby sightseeing places, indulging in nearby places to go, or simply relaxing by a nearby beach to me, the hotel provides the perfect base for your adventures. The hotel also boasts a fantastic hotel with pool, perfect for unwinding after a day of exploring.

“The staff were incredibly friendly and helpful, always going the extra mile to ensure a pleasant stay. The rooms were spacious, clean, and beautifully appointed, and the hotel facilities were top-notch. I would highly recommend this hotel to anyone visiting Jakarta!” - A recent guest review.

Concept & Design Sheraton Grand Jakarta Gandaria City Hotel

The Sheraton Grand Jakarta Gandaria City Hotel is a masterpiece of modern design, seamlessly blending contemporary elegance with Indonesian cultural influences. The architectural concept focuses on creating a space that is both luxurious and inviting, reflecting the vibrant energy of Jakarta. The design incorporates natural light and open spaces, creating a sense of airy spaciousness throughout the hotel.

The hotel lobby is a stunning example of this design philosophy. It's a spacious and welcoming area, featuring plush seating, elegant décor, and stunning artwork. The overall atmosphere is one of sophisticated calm, providing the perfect setting to relax and unwind after a long day of exploring the city. The design is a testament to the hotel's commitment to providing guests with an exceptional experience.

While specific designers may not be publicly attributed, the hotel's design clearly reflects a commitment to creating a sophisticated and welcoming environment. The use of natural materials, the incorporation of local art, and the attention to detail all contribute to the hotel's unique character and charm. The hotel lobby itself is a work of art, a space that is both functional and aesthetically pleasing.

Different Hotel Room Types Available in Sheraton Grand Jakarta Gandaria City Hotel

Sheraton Grand Jakarta Gandaria City Hotel offers a variety of hotel bedroom types to cater to different needs and preferences. From spacious suites to cosy rooms, there's something for everyone. Choosing the right hotel room type is crucial for a comfortable stay.

  • Deluxe Room:

    Offers stunning city views, non-smoking options available, and features a comfortable king-size bed.
  • Club Room:

    Enjoy exclusive Club Lounge access, offering complimentary breakfast and evening cocktails. King or twin beds available, non-smoking options available.
  • Suite:

    Spacious and luxurious suites with separate living areas, king-size beds, and breathtaking views. Bathtubs and bidets are standard features. Non-smoking options available.
  • Family Room:

    Perfect for families, these rooms offer extra space and amenities for children. Specific configurations vary, please inquire during booking.

Please note: Pet-friendly options may be available upon request, with additional charges applying. Contact the hotel directly for details.

Unique Hotel Facilities in Sheraton Grand Jakarta Gandaria City Hotel

The Sheraton Grand Jakarta Gandaria City Hotel boasts a wide range of hotel facilities designed to enhance your stay. Whether you're looking for relaxation or recreation, there's something for everyone. These facilities contribute to the overall experience and make your stay more enjoyable.

  • Swimming Pool:

    A large outdoor swimming pool, perfect for a refreshing dip. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    State-of-the-art gym with a variety of equipment. Open 24 hours a day.
  • Spa:

    Relax and rejuvenate with a range of treatments and massages. Prices vary depending on the treatment chosen.
  • Kids' Club:

    A supervised play area for children, offering a variety of activities and entertainment. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Fully equipped business centre with computers, printers, and meeting rooms. Available for use by hotel guests.

Hotel Buffet or Restaurant/Cafe in Sheraton Grand Jakarta Gandaria City Hotel

Indulge in a culinary journey at the Sheraton Grand Jakarta Gandaria City Hotel, with a variety of dining options to suit every taste. From lavish buffets to exquisite à la carte menus, there's something to satisfy every craving. These dining experiences are a highlight of the hotel stay.

  • Liveliness Restaurant:

    Offers an international buffet breakfast, lunch, and dinner. Prices vary depending on the meal and day. Expect to pay approximately SGD 30-50 per person.
  • Feast Restaurant:

    Specialises in Indonesian and international cuisine. A la carte menu available. Prices vary depending on the dish chosen. Expect to pay approximately SGD 25-40 per person.
  • The Lounge:

    A stylish cafe serving coffee, tea, pastries, and light snacks. Prices range from SGD 5-15 per item.

Many restaurants offer signature dishes reflecting local flavours and international culinary trends. Check the hotel's website for the most up-to-date menus and pricing.

Easy Access From and To Airport

Getting to and from Soekarno-Hatta International Airport (CGK) is easy from the Sheraton Grand Jakarta Gandaria City Hotel. Several convenient transportation options are available to ensure a smooth and hassle-free journey. The hotel's location makes airport transfers simple and efficient.

  • Taxi:

    Readily available outside the airport and the hotel. Expect a journey time of approximately 45-60 minutes, depending on traffic.
  • Ride-hailing apps:

    Grab and Gojek are popular and convenient options for airport transfers.
  • Private car service:

    The hotel can arrange a private car service for a more luxurious transfer. Advance booking is recommended.

While the hotel may not offer a dedicated airport shuttle, pre-arranged private transfers are readily available.

Nearby MRT Station & Bus Stops

The Sheraton Grand Jakarta Gandaria City Hotel enjoys a convenient location with easy access to public transportation. Several MRT stations and bus stops are within a reasonable distance, making it easy to explore Jakarta and its surrounding areas. This makes getting around the city simple and affordable.

  • Lebak Bulus MRT Station:

    Approximately 10-15 minutes by taxi or ride-hailing app.
  • Blok M Bus Terminal:

    Approximately 15-20 minutes by taxi or ride-hailing app. Numerous bus routes serve this terminal.

Jakarta uses a contactless card system for public transport. These cards can be purchased at MRT stations and convenience stores.

Nearby Attractions or Landmarks for Families

Families staying at the Sheraton Grand Jakarta Gandaria City Hotel will find plenty of nearby attractions and landmarks to explore. From thrilling theme parks to educational museums, there's something for everyone. These nearby activities offer a diverse range of entertainment options.

  • Taman Mini Indonesia Indah (TMII):

    A vast cultural park showcasing Indonesia's diverse regions. Approximately 30-45 minutes away by taxi. Entry fee: Approximately SGD 5-10.
  • Ragunan Zoo:

    A large zoo with a wide variety of animals. Approximately 30-45 minutes away by taxi. Entry fee: Approximately SGD 2-5.
  • Ancol Dreamland:

    A large entertainment complex with a theme park, water park, and oceanarium. Approximately 45-60 minutes away by taxi. Entry fees vary depending on the attractions chosen.
  • National Museum of Indonesia:

    Learn about Indonesia's rich history and culture. Approximately 30-45 minutes away by taxi. Entry fee: Approximately SGD 2-3.
  • Kota Tua (Old Town):

    Explore Jakarta's historic colonial buildings and streets. Approximately 45-60 minutes away by taxi. Entry to most sites is free.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Sheraton Grand Jakarta Gandaria City Hotel (Jakarta Selatan)

Jakarta Selatan offers a diverse culinary scene, with a range of options to suit every taste and budget. From international cafes and restaurants to delicious local street food, there's something for everyone. Exploring the local food scene is a must-do for any visitor.

  • Cafes/Restaurants:

    Starbucks, Pizza Hut, and a local Indonesian restaurant like Lara Djonggrang.
  • Local Street Food:

    Nasi Goreng, Sate Ayam, Gado-Gado, Soto Betawi, and Es Kelapa Muda.

Shopping places near Sheraton Grand Jakarta Gandaria City Hotel (Jakarta Selatan)

Shopping enthusiasts will find plenty of options near the Sheraton Grand Jakarta Gandaria City Hotel. From upscale malls to bustling markets, there's something to suit every style and budget. The area offers a diverse range of shopping experiences.

  • Gandaria City Mall:

    A large shopping mall located directly adjacent to the hotel.
  • Pondok Indah Mall:

    A short taxi ride away, offering a wide range of shops and restaurants.
  • Senayan City Mall:

    Another upscale mall with a variety of high-end brands and department stores.

Other Accommodations Near Sheraton Grand Jakarta Gandaria City Hotel

Looking for alternative accommodation options near the Sheraton Grand Jakarta Gandaria City Hotel? Jakarta Selatan offers a range of hotels to suit different budgets and preferences. Consider these options for your stay.

  • Luxury/5-6 Star Hotels Nearby:

    The Ritz-Carlton Jakarta, Pacific Place; Hotel Indonesia Kempinski Jakarta; Mulia Hotel & Resort Nusa Dua
  • Four-Star Hotels Nearby:

    Artotel Thamrin Jakarta; DoubleTree by Hilton Jakarta – Diponegoro; Mercure Jakarta Kota
  • Three-Star Hotels Nearby:

    RedDoorz near Pasar Baru; OYO 1076 Hotel Menteng; Red Planet Jakarta Thamrin

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Conclusion

Planning your trip to Jakarta just got easier! The Sheraton Grand Jakarta Gandaria City Hotel offers a luxurious and convenient stay, with easy access to attractions, transportation, and a wide range of amenities. Secure your perfect room booking today and experience the best of Jakarta.

Don't delay, book your dream stay through Traveloka and take advantage of amazing deals on book cheap hotels in Indonesia and find cheap hotels nearby for an unforgettable Indonesian adventure!

All facilities in Sheraton Grand Jakarta Gandaria City Hotel

Bar, Cafe and Lounge Sheraton Grand Jakarta Gandaria City Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Grand Jakarta Gandaria City Hotel
Swimming Pool
Fitness Center Sheraton Grand Jakarta Gandaria City Hotel
Fitness Center
Common Space Sheraton Grand Jakarta Gandaria City Hotel
Common Space
Lobby Sheraton Grand Jakarta Gandaria City Hotel
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Gala dinner
  • Hot breakfast
  • Show cooking restaurant
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area
  • Smoke-free

Transportation

  • Airport transfer
  • Car rental
  • Limo or town car service
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Sheraton Grand Jakarta Gandaria City Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Grand Jakarta Gandaria City Hotel
293
Number of floors in Sheraton Grand Jakarta Gandaria City Hotel
20
Another facilities in Sheraton Grand Jakarta Gandaria City Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Sheraton Grand Jakarta Gandaria City Hotel

What are available facilities at Sheraton Grand Jakarta Gandaria City Hotel?
There are top facilites at Sheraton Grand Jakarta Gandaria City Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Jakarta Gandaria City Hotel?
The standard check-in time at Sheraton Grand Jakarta Gandaria City Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Grand Jakarta Gandaria City Hotel provide breakfast?
Yes, Sheraton Grand Jakarta Gandaria City Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Grand Jakarta Gandaria City Hotel

8.9
Very Good
From 1,701 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Sheraton Grand Jakarta Gandaria City Hotel
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Staff Friendliness (21)
Ambiance (19)
Hotel Area (19)
Accessibility (18)
Bedroom (18)
Bathroom (18)
Variety (18)
Room Space (17)
Taste (17)
Family Friendly (16)
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Traveler Reviews Sheraton Grand Jakarta Gandaria City Hotel

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20
40
Customer reviews
devita z.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
All the staff are friendly, the facilities are good, the air conditioner smells sweet, the breakfast is delicious
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yuni n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Wishlist for a year to be able to celebrate my birthday at Sheraton, and thank God it came true and I was able to enjoy a beautiful birthday with my husband and children at Sheraton, Delicious cake, room decoration (1826) and warm writing by the hotel staff, pleasant atmosphere, delicious breakfast and satisfying swimming pool became a harmonious combination in celebrating my birthday, Thanks to FO Mbak Salma who was friendly and the warm conversation made me feel happy so that minus the lack of signal in the room, either hotel wifi or Telkomsel or XL network signal, it could still be accepted (as long as it is handled immediately) Thanks to the restaurant staff who gave me a surprise birthday song Thanks to the Security who also welcomed me friendly 🥰 Best Indomie and Beef Teriyaki for breakfast this morning Highly recommended for families
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Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Everything was smooth, location perfect as it's connected to the mall.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The twin beds are quite big, the staff are friendly, the breakfast menu also has a lot of choices and is all delicious ❤️
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I will definitely stay here again. 🙏🏻
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
very nice and looks like I will stay here again... 👍👍
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s***w
icon-origin-TRAVELOKA
5.3
/10
Reviewed 11 week(s) ago
Please train the valet parking section again, the funny thing is that they asked how could it die completely? and not turn on? how would I know, the car was taken to the parking lot by the valet and also parked with the person who drove my car? wkwkwk so funny. funny again how could the car die completely? never mind wkwk so it's just my experience. They just kept on asking questions, if I didn't say "try to jump the battery" then they would rush to call etc. so it took a long time, I was parked, I should have gotten home faster, this was a waste of time. and their faces were really funny, especially those who were wearing casual clothes wkwkwk + I also forgot why I still paid 75 thousand for valet. wow, the car has been made to die completely + paid for valet. once is enough and thank you, sorry, the rating must be honest, thank you again 🙏🏻
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff was super friendly. Recommended.
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G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
One of the best places for you to staycation when you get bored at home.
1 people find it helpful
Herlisa D. H. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
We stayed 4 nights, at every breakfast, always asked how the food was and if there was anything you would like to add to the next day's breakfast. Then offered if you want to make bakso bakwan, because I really like bakso. The next morning at breakfast, special bakso bakwan was delivered for me, as an addition to my breakfast. Amazing 👍
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Annisa s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
stay for 2 nights in Sheraton really happy and comfortable, feels like home. All the staffs are so helpful and friendly, yesterday there was a leak in the room because it was raining and windy, but all the staff were responsive and immediately moved the room and got a compliment dinner in anigre, Soo happy and all the food was amazing. there is a connecting to Gandaria city mall so you can hang out or go shopping directly for mbak Alifia, thank you so much for wishing you a happy birthday, even though you didn't say anything to the hotel, hopefully you can stay again at Sheraton
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Andri S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Pretty nice room and service, also good breakfast. Very good for staying a week even for transit. Good job!
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g***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Nice stay, friendly staff, diverse fare of food for breakfast, and we got free and tasty complimentary snack for Eid! Love it
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E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
The hotel staff is very friendly and helpful, from the beginning of our check-in until we checked out. The room is very clean and wi-fi is available. The breakfast menu is very varied. If you get bored in the room, just walk to the mall. It's really fun ☺️🙂
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l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Satisfactory service, friendly and helpful staff, clean and comfortable rooms, varied breakfast with a pretty good taste.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
one of our favorite hotels, have repeated stays here, really a professional 5* hotel, clean and comfortable. the check-in process is easy and fast with a beautiful FO named Ms. Syafrina, the note request for the reservation time is all accepted,. upgraded to a suite with a special rate, requested a late checkout was also accepted.. basically the best, breakfast, dinner menus are all delicious, all the staff are cool, goodlooking, friendly and all intellectual.. the Sheraton Gancit is cool, wait for us to come again, don't ever change, let alone downgrade 🤭😊 the real luxurious hotel very comfortable 😘
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
The rooms was nice, huble staff and comfortable around the mall. The parking area a bit hard to get the space
1 people find it helpful
Zulfikar K. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Professional and helpful. Close to the mall, so you can walk around the mall
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
Perfect for staycation. Too bad there's no proper kids club.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 44 week(s) ago
At the beginning when confirming whether early check-in is possible or not, they said "yes". I was asked to wait for about 15-20 minutes, but after more than 40 minutes there was no news from the hotel staff. When I asked again it turned out the room was ready and there was no confirmation, we were left waiting. The swimming pool facilities are too small and the distance to the bathroom to clean up is too far. During breakfast I found dirty cutlery on the dining table (as if it had not been washed) and when I reported it to the hotel staff, the cutlery was only replaced, there was no apology (my expectation should have been more than that because this is a 5-star hotel). All hotel staff are generally not very friendly. The food is not very varied. The room is quite comfortable and access to the mall is also very easy.
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Exterior 4 Sheraton Grand Jakarta Gandaria City Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.