Soll Marina Hotel Serpong

Hotels
8.4
/10
Very Good
4,414 reviews

What Guests Say About Their Stay

Staff Friendliness (59)
Accessibility (58)
Bedroom (58)
Hotel Area (58)
B***d
10.0
/ 10
The hotel's atmosphere is safe, comfortable, and quiet. The rooms are well-lit, with lighting that isn't too bright. The staff is friendly and helpful.
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A***e
8.5
/ 10
The room was clean, the food was delicious! I felt completely at ease from the moment I walked in—the room was clean, tidy, and smelled great. The food was also incredibly delicious, making me feel right at home! I absolutely loved it, and I'll definitely be back if I get the chance. ❤️
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J***n
9.4
/ 10
The staff who interacted with me were all friendly and kind, if there was a problem they were immediately helped without judgment. The room was okay too, comfortable and safe for a temporary place to stay as a solo traveler before going again.
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I***a
10.0
/ 10
Very good service. All staff are very helpful, full of smiles from the beginning of arrival until leaving. There is no refrigerator in the room, but you can ask the receptionist and they are very helpful if you need a freezer.
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Nina Novianti
8.5
/ 10
Friendly receptionists, as well as serving well, a strategic place to go to Alam Sutera mall, Summarecon, satisfying room facilities, clean. Breakfast is also delicious, nya just recommend, next time I will visit again.
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In the Area
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Jl. Raya Serpong Km. 7, Serpong Utara, Serpong, Tangerang Selatan, Banten, Indonesia, 15326

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Soll Marina Hotel Serpong is a good choice when you are visiting Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Soll Marina Hotel Serpong

Jl. Raya Serpong Km. 7, Serpong Utara, Serpong, Tangerang Selatan, Banten, Indonesia, 15326
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Lobby Soll Marina Hotel Serpong
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Soll Marina Hotel Serpong Rates per Night

Soll Marina Hotel Serpong room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Soll Marina Hotel Serpong hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Soll Marina Hotel Serpong Location & Address

Soll Marina Hotel Serpong is located at Jl. Raya Serpong Km. 7, Serpong Utara, Serpong, Tangerang Selatan, Banten, Indonesia, 15326. It's situated in the Serpong area of Tangerang Selatan, known for its shopping malls and business districts. The hotel is approximately 15 km from the city center.

How to go to Soll Marina Hotel Serpong from Airport

Navigating from Soekarno-Hatta International Airport (CGK) to Soll Marina Hotel Serpong is straightforward. Several hotel transfer options are available, ensuring a smooth journey. Here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi is the most direct way to reach the hotel. You can find readily available taxis at the airport's arrival terminals. The journey typically takes around 45-60 minutes, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride Hailing services are a convenient option. Simply book a ride through your app after landing. This can be a more affordable alternative to taxis, especially if you're familiar with the pricing.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Serpong or BSD City. From the bus terminal, you can take a taxi or Ride Hailing to the hotel. This option takes longer due to multiple stops.
  • Private Airport Transfer (Pre-Booked Comfort):

    Consider pre-booking a private airport transfer for a hassle-free experience. This ensures a driver is waiting for you upon arrival, and you'll travel in comfort directly to the hotel.
Tips: For the most convenient route, especially if you have luggage, a taxi or Ride Hailing is recommended. If you're on a budget and have time to spare, the airport bus is a viable option.

Soll Marina Hotel Serpong Reviews & Summary

Looking for all about hotel Soll Marina Hotel Serpong? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Serpong. Guests frequently praise its convenient location, comfortable accommodations, and excellent service. What guests love about the hotel is its strategic location near major shopping malls and business areas. The rooftop pool and bar are standout features, offering stunning city views. Many reviewers also appreciate the friendly and helpful staff. Here's a short, positive review: "I had a fantastic stay at Soll Marina Hotel Serpong! The room was clean and comfortable, the staff were incredibly helpful, and the rooftop pool was a definite highlight. I would highly recommend this hotel to anyone visiting the area."

Soll Marina Hotel Serpong Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Soll Marina Hotel Serpong offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer additional space and enhanced amenities. Some rooms feature bathtubs.
  • Executive Room:

    Ideal for business travellers, the Executive Rooms provide a dedicated workspace and access to the Executive Lounge.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or a separate living area.
  • Suite:

    The most luxurious option, the Suites offer spacious living areas, separate bedrooms, and premium amenities. Some suites include bidets.
Soll Marina Hotel Serpong is not a pet-friendly hotel.

Hotel Facilities in Soll Marina Hotel Serpong

Soll Marina Hotel Serpong boasts a range of hotel amenities designed to enhance your stay. These hotel facilities cater to both adults and children, ensuring a comfortable and enjoyable experience for all guests.
  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a dip in the rooftop pool. Open from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Operating hours vary; please check with the front desk.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Restaurant:

    Enjoy a variety of culinary delights at the hotel's restaurant. See below for more details.
  • Meeting Rooms:

    The hotel offers several meeting rooms for business events and conferences.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Soll Marina Hotel Serpong

Soll Marina Hotel Serpong offers several dining options to satisfy your culinary cravings. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to suit your taste.
  • Parachute Cafe:

    This all-day dining restaurant serves a variety of Indonesian and international dishes. The hotel buffet breakfast is served here, typically costing around SGD 25 per person. Opening hours: 6:00 AM to 10:00 PM.
  • Sky Lounge:

    Located on the rooftop, the Sky Lounge offers stunning city views and a selection of cocktails and light bites. Opening hours: 5:00 PM to 1:00 AM.
  • In-Room Dining:

    Enjoy a meal in the comfort of your own room with the hotel's in-room dining service. Available 24 hours.
Parachute Cafe is known for its signature dish, Nasi Goreng Soll Marina, a flavorful fried rice dish with a unique blend of spices.

Soll Marina Hotel Serpong Airport pickups and How to Book

Looking for hotels with airport shuttle services? Soll Marina Hotel Serpong does not directly offer a dedicated hotel to airport transfer service. However, the hotel can assist in arranging airport pick-up services through trusted third-party providers. To book an airport transfer, contact the hotel at least 24 hours in advance of your arrival. Provide your flight details, arrival time, and the number of passengers. The hotel staff will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Tangerang Selatan using public transport is relatively easy, with several MRT nearby and nearby bus station options available. Here's a list of the nearest options to Soll Marina Hotel Serpong:
  • Rawa Buntu Train Station:

    Located approximately 5 km from the hotel, this station provides access to the Greater Jakarta Commuter Line.
  • BSD City Bus Terminal:

    Situated around 7 km from the hotel, this terminal offers connections to various destinations within Tangerang Selatan and beyond.
  • TransJakarta Bus Stops:

    Several TransJakarta bus stops are located along major roads near the hotel, providing access to Jakarta's bus rapid transit system.
To use public transport in Jakarta, you'll need a prepaid card such as a JakCard or e-money card. These cards can be purchased at most convenience stores and train stations.

Nearby Attractions for Family / Kid Friendly

Tangerang Selatan and the surrounding areas offer a variety of nearby activities perfect for families and children. From theme parks to zoos, there's plenty to see and do. Here are a few nearby sightseeing places to consider:
  • Ocean Park BSD City (5 km):

    A popular water park with slides, pools, and other aquatic attractions. Entry price: Approximately SGD 15 per person.
  • Scientia Square Park (SQP) (8 km):

    A green space with interactive exhibits, playgrounds, and a butterfly garden. Entry is free.
  • Branchsto Equestrian Park (10 km):

    Enjoy horse riding lessons and other equestrian activities. Prices vary depending on the activity.
  • Dunia Fantasi (Dufan) (30 km):

    A large theme park in Jakarta with thrilling rides and attractions. Entry price: Approximately SGD 30 per person.
  • Ragunan Zoo (35 km):

    Home to a wide variety of animals from around the world. Entry price: Approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Soll Marina Hotel Serpong (Tangerang Selatan)

Exploring the nearby dining scene around Soll Marina Hotel Serpong is a treat for food lovers. You'll find a mix of nearby dining options, from trendy cafes and restaurants to delicious local food.

Cafes/Restaurants:

  • Common Grounds:

    A popular coffee shop known for its specialty coffee and brunch menu.
  • বৈঠalks:

    A great place to enjoy a variety of coffee and tea.
  • The People's Cafe:

    A casual dining spot serving Indonesian and international dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Martabak:

    A sweet or savory pancake-like dish.

Shopping places near Soll Marina Hotel Serpong (Tangerang Selatan)

If you're looking for nearby shopping options, Soll Marina Hotel Serpong is conveniently located near several malls. Whether you're looking for dept stores near me or a specific shop near me, you'll find plenty of choices.
  • Summarecon Mall Serpong:

    A large mall with a wide variety of shops, restaurants, and entertainment options.
  • AEON Mall BSD City:

    Another popular mall with a Japanese department store and a variety of international brands.
  • Living World Alam Sutera:

    A lifestyle mall with a focus on home furnishings and lifestyle products.

Other Places to Stay Near Soll Marina Hotel Serpong

Looking for alternative accommodations? There are several other hotels near Soll Marina Hotel Serpong to suit different budgets and preferences. Here's a selection of apartment and affordable hotels nearby:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel with exceptional service and amenities.
  • Hotel Mulia Senayan, Jakarta:

    A grand hotel with a wide range of facilities and dining options.
  • Grand Hyatt Jakarta:

    An elegant hotel located in the heart of Jakarta's business district.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Mercure Serpong Alam Sutera:

    A comfortable hotel with a convenient location near Alam Sutera.
  • ibis Styles Serpong BSD:

    A stylish and affordable hotel with a modern design.
  • Swiss-Belhotel Serpong:

    A well-appointed hotel with a range of facilities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • POP! Hotel BSD City:

    A budget-friendly hotel with a minimalist design.
  • Amaris Hotel Serpong Collection:

    A simple and clean hotel with essential amenities.
  • RedDoorz near Teras Kota BSD:

    An affordable option with basic accommodations.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel can make all the difference for your trip, and Soll Marina Hotel Serpong offers a comfortable and convenient base for exploring Tangerang Selatan. With its range of amenities, strategic location, and positive reviews, it's a popular choice for both business and leisure travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance. Ready to plan your trip? Make your hotel reservations through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a luxurious suite or a budget-friendly room, Traveloka has options to suit every need. Don't wait, book cheap hotels in Indonesia today and discover the perfect cheap hotels nearby for your next adventure!

All facilities in Soll Marina Hotel Serpong

Functional Hall Soll Marina Hotel Serpong
Functional Hall
Common Space Soll Marina Hotel Serpong
Common Space
Lobby Soll Marina Hotel Serpong
Lobby
Accommodation Services Soll Marina Hotel Serpong
Accommodation Services
Exterior Soll Marina Hotel Serpong
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Doorman
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Dining area
  • Hot breakfast

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Area shuttle
  • Valet parking

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Garden
  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Soll Marina Hotel Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Soll Marina Hotel Serpong
134
Number of floors in Soll Marina Hotel Serpong
7
Another facilities in Soll Marina Hotel Serpong
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Soll Marina Hotel Serpong

Is Soll Marina Hotel Serpong parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Soll Marina Hotel Serpong. We don't currently offer valet parking services, however, ample self-parking is available. If you have any further questions about parking or other hotel amenities, please don't hesitate to contact us.
Does Soll Marina Hotel Serpong offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including hotel policies. To find out whether Soll Marina Hotel Serpong offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their website should detail their smoking policy, clarifying whether they provide such facilities for guests.
Does Soll Marina Hotel Serpong offer free hotel Wi-Fi for guests during their stay?
To confirm whether Soll Marina Hotel Serpong provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy and any associated charges. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Soll Marina Hotel Serpong? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Soll Marina Hotel Serpong, providing easy access to local transport. For MRT near me, you'll need to check a map or ride-hailing app as the nearest station isn't within immediate walking distance. Regarding visitor attractions near me, nearby options include Summarecon Mall Serpong for shopping and dining, and various parks and recreational areas within the Summarecon Serpong development.
Is Soll Marina Hotel Serpong a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Soll Marina Hotel Serpong is pet-friendly, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their pet policy entails. Many hotels have specific rules regarding animals, so it's always best to check before booking.
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More Reviews from Other Guests in Soll Marina Hotel Serpong

Overall Ratings & Reviews Soll Marina Hotel Serpong

Traveloka (4,409)
Other sources (5)
8.5
Very Good
From 4,409 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Soll Marina Hotel Serpong
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Hotel Area (29)
Staff Friendliness (28)
Bedroom (27)
Ambiance (26)
Distance to City Center (24)
Accessibility (23)
Taste (23)
Room Space (22)
Bathroom (21)
Wifi (19)
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Traveler Reviews Soll Marina Hotel Serpong

Number of reviews per page
20
40
Customer reviews
Z***a
icon-Business
Business
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10.0
/10
Reviewed 5 day(s) ago
Very nice, neat and clean room, the service is also good and friendly.
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Accommodation's Reply
01 Dec 2025
Dear Madam/Madam, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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K***I
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5.3
/10
Reviewed 6 day(s) ago
The coffee sachet has turned to stone and is still being served. There's no brain, the room is dusty, the towels are from an unknown era. They're not replaced with new ones. This hotel is terrible.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for choosing to stay at Serpong Hotel. We apologize for any inconvenience caused during your stay. Your satisfaction is our top priority and your valuable feedback is of great importance to our hotel's development. Should any issues arise, we will investigate and resolve them as soon as possible.
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H***d
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Transit
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff. Have a nice stay here
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Accommodation's Reply
17 Nov 2025
Dear Mrs/Mr, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Best service and comfort is our priority.
NANDA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Stay here one night for a running event, and clearly no complaint.
1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mrs/Mr. Nanda P.W, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Best service and comfort is our priority.
Samuel H.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
There are many types of food but the taste is flat, maybe because it was too busy that day so the food didn't taste good
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Mr. Samuel H., thank you for choosing Sol Marina Serpong Hotel as your accommodation. We apologize for any inconvenience you experienced during your stay. Customer satisfaction is our top priority and your comments and suggestions are important for our improvement. We will investigate and resolve this issue immediately.
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CHORNELIN R.
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Transit
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9.1
/10
Reviewed 4 week(s) ago
The shower is starting to break down, so it should be replaced. The room floor needs to be cleaned again. Otherwise, everything is fine. The location is good, there is an Alfa. The hotel lobby smells of lemongrass, is comfortable and calming. The staff is friendly and helpful. The amenities are complete, even requests for additional towels are served quickly and promptly. A pleasant experience staying here. Continued success, Soll Marina.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. We apologize for any inconvenience you experienced during your stay. Customer satisfaction is our top priority and your feedback is crucial for our improvement. We will investigate and resolve this issue promptly.
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A***r
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Business
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10.0
/10
Reviewed 5 week(s) ago
Good hotel for rest and staycation
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Accommodation's Reply
10 Nov 2025
Sir/Madam, thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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d***i
icon-origin-TRAVELOKA
6.1
/10
Reviewed 5 week(s) ago
a bit disappointed that the AC in the room is not cold.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. We apologize for any inconvenience you experienced during your stay. Customer satisfaction is our top priority and your feedback is crucial for our improvement. We will investigate and resolve this issue promptly.
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Verified Traveler
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Staycation
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8.8
/10
Reviewed 5 week(s) ago
Very good with competitive price. Best room in its class.
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Accommodation's Reply
10 Nov 2025
Sir/Madam, thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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S***i
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Business
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8.5
/10
Reviewed 7 week(s) ago
The place is comfortable and the location is strategic.
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Accommodation's Reply
20 Oct 2025
Dear Madam/Madam, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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Y***n
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Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
Sunday because there was a reception, the dining area was changed to the 2nd floor... it's okay to change the dining area but don't reduce the food items served.
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Accommodation's Reply
15 Oct 2025
Dear Ladies/Gentlemen, We sincerely thank you for the positive review you have given. We are honored and delighted that you were satisfied and had a memorable experience during your stay. We apologize for the inconvenience caused by the variety of food items that did not meet our standards. We will re-evaluate to ensure that this does not happen again in the future. We sincerely hope to welcome you back on your next visit. Best regards, Agung Wibowo, Front Office Manager
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a***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff service is very friendly and the place is clean, only the sleeping area is a bit dirty with sand
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3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Guest, We sincerely thank you for the positive review you have given. We are honored and delighted that you were satisfied and had a memorable experience during your stay. We apologize for the inconvenience you experienced regarding the condition of the bed. We will re-evaluate the situation so that this does not happen again in the future. We sincerely hope to welcome you back for your next stay. Best regards, Agung Wibowo, Front Office Manager
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F***n
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10.0
/10
Reviewed 11 week(s) ago
Good luck. Nice. Steady. Jajah
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3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Ladies/Gentlemen, We sincerely thank you for the positive review you have given us. We are honored and delighted that you were satisfied and had a memorable experience during your stay. We look forward to welcoming you back again on your next visit. Best regards, Agung Wibowo, Front Office Manager
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Amelia K.
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9.7
/10
Reviewed 13 week(s) ago
A great stay at Soll Marina Hotel Serpong. The breakfast is also good, changing every day & has many variations. The staff is also friendly, even the security is good. Didn't have time to take photos while at the hotel. I want to stay here again. Thanks.
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Ms. Amelia, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and service in all aspects are our priorities.
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Amelia K.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
We stayed 5 nights at this hotel. The service was great, even the security was good at serving visitors. The breakfast menu also had many variations, there were fried rice, uduk rice, siomay, porridge, herbal medicine, fruit, pastries, noodles, lontong, coffee, tea, juice. Unfortunately, I forgot to take pictures of every corner of the hotel. After checking out, it turned out that my friend had left something at the hotel, and the hotel contacted my friend and then agreed to send the left item, without making things difficult for visitors. Anyway, it's okay to come again another time, improve the good. Thanks yaa🫶
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Accommodation's Reply
12 Sep 2025
Dear Ms. Amelia, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and service in all aspects are our priorities. Best regards.
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P***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff was friendly and the food was delicious. We enjoyed our 3-day, 2-night stay at this hotel, and its strategic location made it easy to get around.
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3 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Sir/Madam, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and excellent service are our priorities. Best regards.
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B***d
icon-Staycation
Staycation
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10.0
/10
Reviewed 14 week(s) ago
The hotel's atmosphere is safe, comfortable, and quiet. The rooms are well-lit, with lighting that isn't too bright. The staff is friendly and helpful.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Bernard, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Your comfort and the best service are our priorities. Best regards.
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A***a
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Staycation
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9.7
/10
Reviewed 14 week(s) ago
The hotel was comfortable, the service was also very good, the food was just so-so, because we arrived close to 9 o'clock, so most of it was already gone.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Arzal Kusuma, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Service and comfort are our priorities. We apologize for the shortcomings in our breakfast. Best regards.
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A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Comfortable, clean, calm, happy
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Accommodation's Reply
25 Aug 2025
Dear Mr. Arief, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and excellent service are our priorities. Best regards.
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A***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Very good, the room is good, the cleanliness is good, it's safe. Overall it's good.
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Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and excellent service are our priorities. Best regards.
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Exterior 4 Soll Marina Hotel Serpong

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Overall Ratings & Reviews Soll Marina Hotel Serpong

Traveloka (4,409)
Other sources (5)
8.5
Very Good
From 4,409 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Soll Marina Hotel Serpong
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Hotel Area (29)
Staff Friendliness (28)
Bedroom (27)
Ambiance (26)
Distance to City Center (24)
Accessibility (23)
Taste (23)
Room Space (22)
Bathroom (21)
Wifi (19)
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Traveler Reviews Soll Marina Hotel Serpong

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40
Customer reviews
Z***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very nice, neat and clean room, the service is also good and friendly.
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Accommodation's Reply
01 Dec 2025
Dear Madam/Madam, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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K***I
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 day(s) ago
The coffee sachet has turned to stone and is still being served. There's no brain, the room is dusty, the towels are from an unknown era. They're not replaced with new ones. This hotel is terrible.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for choosing to stay at Serpong Hotel. We apologize for any inconvenience caused during your stay. Your satisfaction is our top priority and your valuable feedback is of great importance to our hotel's development. Should any issues arise, we will investigate and resolve them as soon as possible.
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H***d
icon-Transit
Transit
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff. Have a nice stay here
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Accommodation's Reply
17 Nov 2025
Dear Mrs/Mr, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Best service and comfort is our priority.
NANDA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Stay here one night for a running event, and clearly no complaint.
1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mrs/Mr. Nanda P.W, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Best service and comfort is our priority.
Samuel H.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
There are many types of food but the taste is flat, maybe because it was too busy that day so the food didn't taste good
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Mr. Samuel H., thank you for choosing Sol Marina Serpong Hotel as your accommodation. We apologize for any inconvenience you experienced during your stay. Customer satisfaction is our top priority and your comments and suggestions are important for our improvement. We will investigate and resolve this issue immediately.
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CHORNELIN R.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The shower is starting to break down, so it should be replaced. The room floor needs to be cleaned again. Otherwise, everything is fine. The location is good, there is an Alfa. The hotel lobby smells of lemongrass, is comfortable and calming. The staff is friendly and helpful. The amenities are complete, even requests for additional towels are served quickly and promptly. A pleasant experience staying here. Continued success, Soll Marina.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. We apologize for any inconvenience you experienced during your stay. Customer satisfaction is our top priority and your feedback is crucial for our improvement. We will investigate and resolve this issue promptly.
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A***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good hotel for rest and staycation
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Accommodation's Reply
10 Nov 2025
Sir/Madam, thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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d***i
icon-origin-TRAVELOKA
6.1
/10
Reviewed 5 week(s) ago
a bit disappointed that the AC in the room is not cold.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. We apologize for any inconvenience you experienced during your stay. Customer satisfaction is our top priority and your feedback is crucial for our improvement. We will investigate and resolve this issue promptly.
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Verified Traveler
icon-Staycation
Staycation
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8.8
/10
Reviewed 5 week(s) ago
Very good with competitive price. Best room in its class.
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Accommodation's Reply
10 Nov 2025
Sir/Madam, thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The place is comfortable and the location is strategic.
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Accommodation's Reply
20 Oct 2025
Dear Madam/Madam, Thank you for choosing Sol Marina Serpong Hotel as your accommodation. The best service and comfort are our top priority.
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Y***n
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
Sunday because there was a reception, the dining area was changed to the 2nd floor... it's okay to change the dining area but don't reduce the food items served.
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Accommodation's Reply
15 Oct 2025
Dear Ladies/Gentlemen, We sincerely thank you for the positive review you have given. We are honored and delighted that you were satisfied and had a memorable experience during your stay. We apologize for the inconvenience caused by the variety of food items that did not meet our standards. We will re-evaluate to ensure that this does not happen again in the future. We sincerely hope to welcome you back on your next visit. Best regards, Agung Wibowo, Front Office Manager
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a***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff service is very friendly and the place is clean, only the sleeping area is a bit dirty with sand
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3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Guest, We sincerely thank you for the positive review you have given. We are honored and delighted that you were satisfied and had a memorable experience during your stay. We apologize for the inconvenience you experienced regarding the condition of the bed. We will re-evaluate the situation so that this does not happen again in the future. We sincerely hope to welcome you back for your next stay. Best regards, Agung Wibowo, Front Office Manager
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F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good luck. Nice. Steady. Jajah
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3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Ladies/Gentlemen, We sincerely thank you for the positive review you have given us. We are honored and delighted that you were satisfied and had a memorable experience during your stay. We look forward to welcoming you back again on your next visit. Best regards, Agung Wibowo, Front Office Manager
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Amelia K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
A great stay at Soll Marina Hotel Serpong. The breakfast is also good, changing every day & has many variations. The staff is also friendly, even the security is good. Didn't have time to take photos while at the hotel. I want to stay here again. Thanks.
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Ms. Amelia, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and service in all aspects are our priorities.
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Amelia K.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
We stayed 5 nights at this hotel. The service was great, even the security was good at serving visitors. The breakfast menu also had many variations, there were fried rice, uduk rice, siomay, porridge, herbal medicine, fruit, pastries, noodles, lontong, coffee, tea, juice. Unfortunately, I forgot to take pictures of every corner of the hotel. After checking out, it turned out that my friend had left something at the hotel, and the hotel contacted my friend and then agreed to send the left item, without making things difficult for visitors. Anyway, it's okay to come again another time, improve the good. Thanks yaa🫶
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Accommodation's Reply
12 Sep 2025
Dear Ms. Amelia, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and service in all aspects are our priorities. Best regards.
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P***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff was friendly and the food was delicious. We enjoyed our 3-day, 2-night stay at this hotel, and its strategic location made it easy to get around.
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3 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Sir/Madam, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and excellent service are our priorities. Best regards.
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B***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel's atmosphere is safe, comfortable, and quiet. The rooms are well-lit, with lighting that isn't too bright. The staff is friendly and helpful.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Bernard, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Your comfort and the best service are our priorities. Best regards.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The hotel was comfortable, the service was also very good, the food was just so-so, because we arrived close to 9 o'clock, so most of it was already gone.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Arzal Kusuma, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Service and comfort are our priorities. We apologize for the shortcomings in our breakfast. Best regards.
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A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Comfortable, clean, calm, happy
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Accommodation's Reply
25 Aug 2025
Dear Mr. Arief, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and excellent service are our priorities. Best regards.
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A***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Very good, the room is good, the cleanliness is good, it's safe. Overall it's good.
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Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for choosing Soll Marina Hotel Serpong as your accommodation. Comfort and excellent service are our priorities. Best regards.
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