Swiss-Belhotel Makassar

Hotels
8.5
/10
Very Good
5,826 reviews

What Guests Say About Their Stay

Distance To City Center (113)
Bedroom (109)
Staff Friendliness (105)
Ambiance (104)
FERDINAND R.
10.0
/ 10
There was a bit Aircon problem when I checked in at the initial day but the Supervisor handled situation very well and managed to move me to another upgraded room for complimentary; appreciate the efforts. The overall stay was great Hotel facility and staffs hospitality were awesome as well as the food. View from 18th floor was magnificent by overlooking Makassar’s iconic new Mosque moreover the sunset gazing experience was unforgettable. I would like to rebook this property sometime in the future. Thanks SwissBel
Bangun
8.8
/ 10
the accommodation looked exactly like pictures, comfy, clean and spacious even though in a covid pandemic state 19 situation at Makassar town. thanks for staff hotel to provide a sense of security and comfort while in the hotel. we hope will stay again soon in normal situation at Makassar 🙏
Herman F. T.
8.8
/ 10
the view is magnificent. very near to many good places to eat and to buy souvenirs. highly recommended
Dika
9.4
/ 10
Super good to stay in Swisbelhotel Losari Makassar. I thought this is one of the best sea view hotel that I ever visit.
Ahmadi Y.
9.7
/ 10
Nice view, clean, good view, great foods
In the Area
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Jalan Ujung Pandang N0 8, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Swiss-Belhotel Makassar is a hotel in a good neighborhood, which is located at Losari Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Belhotel Makassar

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Jalan Ujung Pandang N0 8, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111
Lobby Swiss-Belhotel Makassar
Lobby 2 Swiss-Belhotel Makassar

Discover More About Swiss-Belhotel Makassar

Swiss-Belhotel Makassar Rates per Night

Swiss-Belhotel Makassar room rates start from - before tax per night, which becomes - after including taxes and fees. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Swiss-Belhotel Makassar hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Swiss-Belhotel Makassar Location & Address

Swiss-Belhotel Makassar is located at Jalan Ujung Pandang N0 8, Pantai Losari, Makassar, Sulawesi Selatan, Indonesia, 90111, Jl. Ujung Pandang No.8, Bontoala, Makassar City, South Sulawesi 90111, Indonesia. It's situated in the Makassar area of Indonesia, known for its vibrant nightlife and delicious street food. The hotel is approximately 2 km from the city center.

How to go to Swiss-Belhotel Makassar from Airport

Arriving at Sultan Hasanuddin International Airport (UPG) and wondering about the best hotel transfer to Swiss-Belhotel Makassar? Here are a few options to get you to the hotel quickly and comfortably.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find taxi stands outside the arrival hall. The journey to Swiss-Belhotel Makassar typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This can be a convenient option, especially if you're familiar with using ride-hailing services.
  • Airport Bus (Budget-Friendly):

    The airport bus is the most affordable option. Look for the Trans Mamminasata bus that serves routes into Makassar city. You'll need to check the schedule and route to see if it stops near Swiss-Belhotel Makassar, which may require a short taxi or ride-hailing trip from the nearest bus stop.
  • Hotel Transfer (Pre-Booked):

    Some hotels offer a pre-booked hotel transfer service. Check with Swiss-Belhotel Makassar to see if they provide this service. This can be a hassle-free option, as a driver will be waiting for you at the airport.

Tips:

For the most convenient route, consider pre-booking a hotel transfer or using a ride-hailing service. This will save you time and ensure a smooth journey to Swiss-Belhotel Makassar.

Swiss-Belhotel Makassar Reviews & Summary

Looking for all about hotel Swiss-Belhotel Makassar before you book? This popular hotel consistently receives positive hotel reviews, making it a great choice for your stay in Makassar. Guests rave about its convenient location, comfortable rooms, and excellent service.

What do guests love about the hotel? Many highlight the stunning views from the rooms, the delicious breakfast buffet, and the friendly and helpful staff. A standout feature is the rooftop pool, offering a relaxing oasis with panoramic city views. One recent guest wrote: "The Swiss-Belhotel Makassar exceeded my expectations! The room was spacious and clean, the staff were incredibly attentive, and the location was perfect for exploring the city. I highly recommend this hotel!"

Swiss-Belhotel Makassar Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Swiss-Belhotel Makassar offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms offer enhanced comfort and amenities. Some rooms feature bathtubs.
  • Executive Suite:

    These spacious suites offer a separate living area and bedroom, perfect for families or those seeking extra space.
  • Family Room:

    Designed specifically for families, these rooms offer ample space and comfortable bedding arrangements.
  • Presidential Suite:

    The most luxurious option, offering stunning views, a separate living and dining area, and premium amenities.

Please note that Swiss-Belhotel Makassar is not a pet-friendly hotel.

Hotel Facilities in Swiss-Belhotel Makassar

Swiss-Belhotel Makassar boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to keep you entertained and relaxed.

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center, open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club.
  • Business Center:

    Stay connected and productive at the business center, offering printing and photocopying services.
  • Free Wi-Fi:

    Enjoy complimentary Wi-Fi access throughout the hotel.
  • Restaurant:

    Savor delicious meals at the hotel restaurant, offering a variety of local and international cuisine.
  • Bar:

    Unwind with a refreshing drink at the hotel bar.

Hotel Buffet or Restaurant/Cafe in Swiss-Belhotel Makassar

Swiss-Belhotel Makassar offers a variety of dining options to satisfy your culinary cravings. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to suit your taste.

  • Swiss-Cafe Restaurant:

    This all-day dining restaurant offers a wide selection of international and Indonesian dishes. Enjoy a delicious hotel buffet breakfast, lunch, or dinner. The buffet price is approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Relax and unwind at the Lobby Lounge, offering a variety of snacks, drinks, and light meals. Open from 10:00 AM to 11:00 PM.
  • Pool Bar:

    Enjoy refreshing cocktails and snacks by the pool. Open from 10:00 AM to 7:00 PM.

Don't miss the opportunity to try the restaurant's signature dish, Ikan Bakar Parape (grilled fish with Makassar spices).

Swiss-Belhotel Makassar Airport pickups and How to Book

Looking for hotels with airport shuttle service? Swiss-Belhotel Makassar offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance.

Provide your flight details, including your arrival time and flight number. The hotel staff will arrange for a driver to meet you at the airport and transport you directly to the hotel. The cost of the airport pick-up service varies depending on the type of vehicle and the number of passengers.

Nearby MRT Station & Bus Stops

While Makassar doesn't have an MRT system, there are several nearby bus stops that provide convenient access to different parts of the city. Knowing the nearby MRT station and nearby bus station locations can help you navigate Makassar easily.

  • Halte Trans Mamminasata Ujung Pandang:

    This bus stop is located directly in front of the hotel, making it incredibly convenient.
  • Halte Trans Mamminasata Balaikota:

    Approximately 500 meters from the hotel, this bus stop offers access to other routes.

To use the Trans Mamminasata bus service, you can purchase a ticket directly from the bus conductor. The fare is typically very affordable, around IDR 5,000 (approximately SGD 0.50) per trip.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Makassar offers a variety of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are a few things to see nearby:

  • Fort Rotterdam (Benteng Rotterdam):

    A historic fort with a museum showcasing the region's history and culture. Distance from hotel: 3 km. Entry price: SGD 2.
  • Losari Beach (Pantai Losari):

    A popular waterfront promenade with food stalls, playgrounds, and stunning sunset views. Distance from hotel: 1 km. Free entry.
  • Trans Studio Makassar:

    An indoor theme park with thrilling rides, shows, and attractions. Distance from hotel: 10 km. Entry price: SGD 25.
  • Bugis Waterpark Adventure:

    A water park with slides, pools, and other water-based activities. Distance from hotel: 15 km. Entry price: SGD 20.
  • Sultan Hasanuddin Museum:

    Learn about the life and legacy of Sultan Hasanuddin, a national hero. Distance from hotel: 5 km. Entry price: SGD 1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Swiss-Belhotel Makassar (Makassar)

Craving some delicious nearby dining options? Makassar is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are a few food eatiries near me:

Cafes/Restaurants:

  • Starbucks:

    Enjoy your favorite coffee and pastries at this popular coffee chain.
  • McDonald's:

    Grab a quick and familiar meal at McDonald's.
  • Pizza Hut:

    Indulge in a delicious pizza at Pizza Hut.

Local Street Food:

  • Coto Makassar:

    A traditional Makassar beef soup with a rich and flavorful broth.
  • Pallubasa:

    A hearty beef stew with a creamy coconut milk broth.
  • Es Pisang Ijo:

    A refreshing dessert made with green banana, coconut milk, and syrup.
  • Mie Titi:

    A crispy fried noodle dish with a savory sauce.
  • Sop Konro:

    A flavorful beef rib soup with a rich broth.

Shopping places near Swiss-Belhotel Makassar (Makassar)

Looking for some retail therapy? Makassar offers a variety of nearby shopping options, from modern malls to traditional markets. Here are a few shops near me:

  • Trans Studio Mall Makassar:

    A large shopping mall with a wide variety of international and local brands.
  • Mal Ratu Indah:

    Another popular shopping mall with a good selection of shops and restaurants.
  • Somba Opu Street:

    A traditional shopping street where you can find local handicrafts, souvenirs, and textiles.

Other Places to Stay Near Swiss-Belhotel Makassar

If Swiss-Belhotel Makassar is fully booked or you're looking for alternative accommodations, here are a few other options to consider. Makassar offers a range of hotels to suit different budgets and preferences.

Luxury/5–6 star hotels nearby:

  • The Rinra Makassar:

    A luxurious hotel with stunning ocean views and world-class amenities.
  • Claro Makassar:

    A stylish hotel with a rooftop pool and a variety of dining options.
  • Four Points by Sheraton Makassar:

    A modern hotel with comfortable rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Hotel Aryaduta Makassar:

    A well-established hotel with a central location and a range of facilities.
  • Mercure Makassar Nexa Pettarani:

    A modern hotel with a rooftop pool and a convenient location near the airport.
  • Gammara Hotel Makassar:

    A stylish hotel with a unique design and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Ibis Budget Makassar Airport:

    A budget-friendly hotel located near the airport.
  • RedDoorz near Pantai Losari Makassar:

    A simple and affordable hotel near Losari Beach.
  • favehotel Daeng Tompo Makassar:

    A colorful and modern hotel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Makassar is essential, and Swiss-Belhotel Makassar offers a fantastic combination of comfort, convenience, and value. With its prime location, excellent facilities, and friendly service, it's an ideal choice for both business and leisure travelers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Makassar. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your unforgettable trip to Makassar today!

Explore more options and book cheap hotels in Indonesia or discover cheap hotels nearby for your next adventure.

All facilities in Swiss-Belhotel Makassar

Bar, Cafe and Lounge Swiss-Belhotel Makassar
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Makassar
Swimming Pool
Fitness Center Swiss-Belhotel Makassar
Fitness Center
Functional Hall Swiss-Belhotel Makassar
Functional Hall
Lobby Swiss-Belhotel Makassar
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • 24-hour Receptionist

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Transportation

  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belhotel Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belhotel Makassar
296
Number of floors in Swiss-Belhotel Makassar
22
Another facilities in Swiss-Belhotel Makassar
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Swiss-Belhotel Makassar

What are available facilities at Swiss-Belhotel Makassar?
There are top facilites at Swiss-Belhotel Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Makassar?
The standard check-in time at Swiss-Belhotel Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Makassar provide breakfast?
Yes, Swiss-Belhotel Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belhotel Makassar

Traveloka (5,763)
Other sources (63)
8.5
Very Good
From 5,763 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Swiss-Belhotel Makassar
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Bedroom (83)
Ambiance (79)
Distance to City Center (77)
Staff Friendliness (75)
Surroundings (69)
Room Space (67)
Accessibility (65)
Bathroom (65)
Hotel Area (59)
Check-in/out Time (56)
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Traveler Reviews Swiss-Belhotel Makassar

Number of reviews per page
20
40
Customer reviews
E***e
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
The hotel was actually nice, and the staff was friendly. Unfortunately, the sheets were dirty. I wanted to complain, but the next day I noticed what looked like blood stains on the sheets. They were covered by the bed cover, so I didn't check them overnight. The next morning, I was about to tidy up the bed, but I noticed a red stain on the sheets, and I remembered the cover was covering the mattress when we slept. My kids were already fussy, so I checked out immediately. Please check the sheets carefully next time and keep the beds clean, especially since I'm bringing my kids. It would be a shame if the sheets weren't clean. This was our first stay here, but we didn't find it very satisfying. When we checked out, the staff was sleeping in the parking lot, and they woke up when they honked the horn. There was also a lack of information at the front desk about free parking for hotel guests, so we had to pay for parking. Otherwise, everything was fine. food, facilities, location, and friendliness of the staff.
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Accommodation's Reply
29 Jul 2025
Dear E*e, Warm greetings from Swiss-Belhotel Makassar. Thank you for your review and for taking the time to share your experience with us. We sincerely apologize for any inconvenience you experienced, particularly regarding the cleanliness of the bed linen and the lack of information regarding parking facilities. Room cleanliness is our top priority, and we have forwarded your feedback to the Housekeeping team for serious attention and follow-up to prevent a similar incident from happening again. Regarding parking services and information at the reception, we also extend our apologies and will improve coordination and training for our team to provide better and more informative service in the future. We greatly appreciate your appreciation for the food, facilities, location, and the friendliness of our staff. We hope that we can provide a more satisfying stay for you and your family in the future. Warm regards, Swiss-Belhotel Makassar
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Sohinder D. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is quite clean and the view is also good.
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Accommodation's Reply
21 Jul 2025
Dear Mr. Sohinder D.S., Thank you for sharing your review and choosing to stay with us. We are pleased to know that you enjoyed the cleanliness of your room and the views. We hope to welcome you back on your next visit for an even more enjoyable experience. Warmest Regards, Swiss-Belhotel Makassar
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Choose a room with a sea view... it's the best. The mattress is a bit hard. Pay attention to the taste and quantity of the food. When the hotel is full, everything is empty and there's nothing tasty. When it's quiet, it's delicious and complete. The staff is friendly and kind, but you can't leave your belongings at the front desk, which makes things difficult.
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Accommodation's Reply
21 Jul 2025
Dear a*i, Thank you for taking the time to share your experience. We're glad you enjoyed the ocean view and were helped by the friendliness of our team. We also appreciate your feedback regarding the comfort of the bed, the quality and availability of food during busy times, and any inconveniences related to luggage storage at the front desk. These will be taken into consideration for future improvements. Your feedback is very important to us as we continue to improve our service. We look forward to welcoming you back for an even better experience in the future.
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Ester A. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Awesome. I've stayed here a few times. Always satisfied with the service.
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Accommodation's Reply
16 Jul 2025
Dear Ms. Ester A. B., Thank you for your positive rating and review. We are very pleased to know that you have chosen Swiss-Belhotel Makassar for your stay several times and have always been satisfied with our service. Reviews like this are a great motivation for the entire team to continue to maintain quality and comfort for every guest. We look forward to welcoming you back on your next visit. Warm regards, Swiss-Belhotel Makassar
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I S W. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Anyway, the best, every vacation with the family will definitely come here
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Accommodation's Reply
16 Jul 2025
Dear i s w. W., Thank you very much for your perfect rating and wonderful review. We are very pleased and honored to be your and your family's first choice every time you vacation. Our commitment is to always provide a pleasant and memorable stay for all our guests. We look forward to welcoming you and your family on your next visit. Warm regards, Swiss-Belhotel Makassar
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ZAINAL R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice hotel for city and sea view. The best
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Zainal R. Thank you for taking the time to leave a positive review of your stay with us. We are delighted to hear that you enjoyed the city and ocean views from our hotel. Your feedback and appreciation mean a lot to us and motivate our entire team to continuously improve the quality of our service. We look forward to welcoming you back in the future for another memorable stay. Warmest Regards, Swiss-Belhotel Makassar
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly. Check-in was quick. The bedroom and bathroom were clean. Easy access and close to the city center and shopping areas.
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Accommodation's Reply
11 Jul 2025
Dear M*d, Thank you for your perfect rating and such a positive review of your stay with us. We are delighted to hear that you were satisfied with the friendliness of our staff, the speedy check-in process, and the cleanliness of your bedroom and bathroom. Our strategic location is indeed one of our strengths, and we are delighted that it contributed to your comfort. Your feedback means a lot to us and motivates the entire team to continue providing the best service. We look forward to welcoming you back soon. Warm Regards, Swiss-Belhotel Makassar
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Hery
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel service and staff were good and friendly, and we were also allowed to check in at 13.00, 1 hour earlier... so that we and our tired family could rest after the trip from Jakarta.
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Accommodation's Reply
05 Jul 2025
Dear Mr. Hery, Thank you for choosing Swiss-Belhotel Makassar as a place to stay with your family, and for taking the time to share your experience. We are pleased to know that our service and the friendliness of the staff have left a positive impression on you and your family. We are also pleased to assist with the early check-in process, so that you can immediately rest after your trip from Jakarta. We look forward to welcoming you and your family back on your next visit with a more enjoyable experience. Best regards, Swiss-Belhotel Makassar
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Best for access to city center and airport 👍👍👍👍⭐⭐⭐⭐⭐
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Accommodation's Reply
04 Jul 2025
Dear F*a, Thank you very much for your positive review! 😊. We are glad to hear that you were satisfied with our hotel's access to the city center and the airport. We look forward to welcoming you back to our hotel soon. Warm Regards, Swiss-Belhotel Makassar
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended for transit and family vacation👍👍👍
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear F*a, Thank you for choosing Swiss-Belhotel Makassar and for taking the time to provide a review. We are very pleased to know that you recommend our hotel, both for transit purposes and family vacations. Reviews like this motivate us to continue providing the best service. We look forward to your next visit to Swiss-Belhotel Makassar. Sincerely, Swiss-Belhotel Makassar
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Arsyad A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel staff are friendly to hotel guests
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Accommodation's Reply
02 Jul 2025
Dear Arsyad A. Warm greetings from [Your Hotel Name], Thank you for taking the time to share a positive review of your experience with us. We are very happy to hear that you were satisfied with the friendliness of our staff during your stay. Friendliness and sincere service are our top priorities to ensure every guest feels comfortable and appreciated. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back again on the next occasion with an equally pleasant experience. Warm Regards, Swiss-Belhotel Makassar
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L***w
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Strategic location, beautiful sea view, friendly staff, clean rooms.
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Accommodation's Reply
02 Jul 2025
Dear L*w, Thank you for choosing to stay with us and taking the time to leave such a positive review. We are very pleased to know that you enjoyed our strategic location, beautiful sea views, clean rooms, and the friendliness of our staff. Reviews like this mean a lot to us and are a great encouragement for the entire team to continue to maintain and improve the quality of service for the comfort of our guests. We look forward to welcoming you back on your next visit, and providing an even more memorable stay experience. Warm Regards, Swiss-Belhotel Makassar
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Best for business and transit, airport via toll 20 minutes, culinary places are also close👍 Sorry, no time to take pictures😀
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Accommodation's Reply
30 Jun 2025
Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar
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F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Best for business and transit, airport via toll 20 minutes, culinary places are also close 👍 Sorry, I didn't have time to take a photo 😀
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Best for business and transit, airport via toll 20 minutes, culinary places are also close 👍 Sorry, didn't have time to take a photo 😀
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Accommodation's Reply
30 Jun 2025
Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Access from the hotel to the restaurant is very close, 20 minutes from the airport via toll road, it's great, sorry I didn't have time to take a photo😀
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good and pleasant service. Good food, nice swimming pool, nice and clean interior, AC works well, water heater also works well. All good 9/10 def will come back!
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear C*a, Thank you for your positive review. We are very happy to hear that you are satisfied with our service, enjoyed the hotel facilities such as the swimming pool, food, and the comfort of the room. Reviews like this are a great motivation for our entire team to continue to provide the best service. We look forward to your next visit. See you again at Swiss-Belhotel Makassar! Stay healthy, Swiss-Belhotel Makassar
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VICKY G. S.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
I'm deeply disappointed with my recent booking experience at Swiss-Belhotel Makassar via app. Despite submitting a rescheduling request well in advance, I was repeatedly bounced back and forth between app and the hotel without clear resolution, resulting in my reservation expiring unused. Having booked an Executive Suite and being a loyal app customer with Diamond membership, I naturally expected a higher standard of clarity, professionalism, and genuine customer care. Unfortunately, this experience leaves me reluctant to book through app again or revisit Swiss-Belhotel Makassar in the future.
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Accommodation's Reply
18 Jun 2025
Dear VICKY G. S. Thank you for taking the time to share your feedback. On behalf of Swiss-Belhotel Makassar, please accept our sincere apologies for the inconvenience you experienced regarding your recent booking through Traveloka Apps. We truly understand your frustration and disappointment, especially considering the effort you made to reschedule in advance, as well as your loyalty as a Diamond member in Traveloka. It is certainly not the experience we aim to provide, and we deeply regret that the communication between the hotel and the booking platform did not meet your expectations. Please be assured that we take your comments seriously. We are currently reviewing this matter with our team and the relevant parties at Traveloka to ensure better coordination and a smoother process for our guests in the future. We value your patronage and would genuinely appreciate the opportunity to restore your confidence in both our hotel and services. Should your travels bring you back to Makassar, we would be honored to personally assist you with your booking and ensure a seamless experience. Stay healthy, Vicky! Warm Regards, Swiss-Belhotel Makassar
isnaldi
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Stay here and ask for a room with a sea view, it's really nice and interesting, especially if the weather is sunny and you can see the sunset.
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Accommodation's Reply
18 Jun 2025
Dear Isnaldi, Warm greetings from Swiss-Belhotel Makassar! Thank you for taking the time to leave a positive review. We are very pleased to know that you enjoyed your stay in the ocean view room. Indeed, the sunset view on a sunny day is one of the main attractions that is often a favorite of our guests. We look forward to welcoming you back in the near future for an equally enjoyable experience. Stay healthy, Isnaldi! Swiss-Belhotel Makassar
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A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was very friendly and informative.
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Accommodation's Reply
05 Jun 2025
Dear A***y, Thank you so much for your kind words! We're delighted to hear that you found our staff friendly and informative — providing warm and helpful service is what we strive for every day. We truly appreciate your feedback and hope to welcome you back again soon for another great stay. Warm regards, Swiss-Belhotel Makassar
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.