Swiss-Belhotel Pondok Indah

Hotels
Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
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About Accommodation

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Swiss-Belhotel Pondok Indah is located in area / city Pondok Indah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

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Strategic Location (44)
Great Accommodation (43)
Friendly Staffs (39)
Clean Room (37)
9.4
/ 10
Nurina W.
I was in Family Room. Overall satisfying. Rooms are clean and surprisingly huge! Air Con took a while to get cold. Pool has shallow one for kids. Breakfast OK. Staff are friendly. They have bellboys standby. The only disappointing thing is the check-in process took forever.

Location Info

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Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
Lobby Swiss-Belhotel Pondok Indah
Exterior 2 Swiss-Belhotel Pondok Indah

Discover More About Swiss-Belhotel Pondok Indah

Location


Swiss-Belhotel Pondok Indah is located in area / city Pondok Indah.

The hotel is located only 2.29 km away from Cipete Raya MRT Station.

There are plenty of tourist attractions nearby, such as Transmart Kalimalang within 17.39 km, and Maxx Box Lippo Village within 20.33 km.

About Swiss-Belhotel Pondok Indah

From business event to corporate gathering, Swiss-Belhotel Pondok Indah provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Belhotel Pondok Indah, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

If you plan to have a long-term stay, staying at Swiss-Belhotel Pondok Indah is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belhotel Pondok Indah exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belhotel Pondok Indah is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Swiss-Belhotel Pondok Indah.

All Facilities

Bar, Cafe and Lounge Swiss-Belhotel Pondok Indah
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Pondok Indah
Swimming Pool
Fitness Center Swiss-Belhotel Pondok Indah
Fitness Center
Functional Hall Swiss-Belhotel Pondok Indah
Functional Hall
Common Space Swiss-Belhotel Pondok Indah
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Set menu dinner
  • Set menu lunch

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Barbecue
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Car rental

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity. For Family, 2 Bed Room Suite includes breakfast is only cover buffet breakfast for 2 (two) persons. An additional charge will be applied for the third person.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Swiss-Belhotel Pondok Indah?
There are top facilites at Swiss-Belhotel Pondok Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Pondok Indah?
The standard check-in time at Swiss-Belhotel Pondok Indah is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Pondok Indah provide breakfast?
Yes, Swiss-Belhotel Pondok Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 4,234 verified guests reviews
8.5
Impressive
Fantastic
1,344
Very Good
2,166
Satisfying
203
Average
521
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (44)
great accommodation (43)
friendly staffs (39)
clean room (37)
affordable price (2)
excellent service (4)
tasty breakfast (12)
great facilities (1)
tasty food (33)
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Language
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Show Reviews with Photos
HW
Hanna W.
Staycation
10
/ 10
12 May 2023
The room is spacious, the food is great.
Review photo of Swiss-Belhotel Pondok Indah from Hanna W. P.
Review photo of Swiss-Belhotel Pondok Indah 2 from Hanna W. P.
Review photo of Swiss-Belhotel Pondok Indah 3 from Hanna W. P.

1 liked this review

Accommodation's Reply
18 May 2023
Dear Hanna Widya Pramandari, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed serving your needs as much as you enjoyed your stay. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah. General Manager.
Adi P.
Staycation
8.5
/ 10
10 Dec 2023
It's good enough, even tough quite noisy at one of the rooms that near with road.
Review photo of Swiss-Belhotel Pondok Indah from Adi P.

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Accommodation's Reply
17 Dec 2023
Dear Adi Pratomo, Thank you for taking the time to review your stay with us; Your remarks have brought to our attention improvements. A complimentary ear plug is available at reception as an alternative solution. We hope you will have a better experience with your next arrival. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah. General Manager.
NK
Nisa K.
Staycation
8.5
/ 10
18 Dec 2022
The check-in is taking too long. I came at 2:30 in hoping that I don't need to get extra time to wait. Turned out as I type this review at 15:05, the front officer asked me another 30 minutes to wait. This is ridiculous. I'm celebrating my birthday with my family and already got bad experience. What a disapointment. Oh and we have to put IDR 300.000 deposit for the minibar that's annoying. Alright, despite the unpleasant moment during the check in time, I gotta say that it was a nice staying. The room is spacious and clean. I finally got a non-smoking room. I didn't ask for non smoking room because, who would have asked smoking room in a “Family Room”? The staff were nice. Well the food was just okay. Didn't have many option. 1 thing as a plus point for this hotel is that the pool is next to the breakfast restaurant. So this is very convenient for a family with kids who can still have breakfast while their kids are having fun in the pool. Parents can still back and forth to the restaurant for the coffee or tea. Oh and there was a puppy clown who lit up the pool and make the kids happier.
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Review photo of Swiss-Belhotel Pondok Indah from Nisa K.
Review photo of Swiss-Belhotel Pondok Indah 2 from Nisa K.

2 liked this review

Accommodation's Reply
25 Dec 2022
Dear Nisa, Thank you for your review and for choosing our hotel, overall you enjoyed your stay. We are looking forward to having you and your family again on other occasions. Kind regards, Dedik Abdillah General Manager
Marsha C.
This is a private profile
Staycation
8.5
/ 10
05 Dec 2022
The staff was very nice and helpful. And the room is quite spacious, worth the price. It's my second time staying here, definitely gonna comeback soon
Review photo of Swiss-Belhotel Pondok Indah from Marsha C. A.

2 liked this review

Accommodation's Reply
10 Dec 2022
Dear Marsha, Thank you for your second time stay with us and we appreciate your positive feedback about our hotel. We do take pride in serving our guests’ needs the best way we can. If you’re travelling to our area again soon, don’t hesitate to call us. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah General Manager
MA
Megatian A. K.
Staycation
6.4
/ 10
19 Dec 2022
Maybe I was expecting too much from the so called 4 star hotel. This hotel really need to be renovated. I found cockroaches in the restaurant. Though I am glad that at least they have a really nice pool and staff.
Review photo of Swiss-Belhotel Pondok Indah from Megatian A. K.
Review photo of Swiss-Belhotel Pondok Indah 2 from Megatian A. K.

1 liked this review

Accommodation's Reply
25 Dec 2022
Dear Megatian, Thank you for taking the time to review your stay with us; your remarks have been our concern for improvements. We apologize for the inconvenience caused. We wish you will have a better experience for the next arrivals. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah General Manager
NA
Nurul A. O.
Staycation
5.7
/ 10
21 Dec 2022
My arrival was around 3.20pm and I have to wait until my room ready at 4.05pm when I was checking in, I hear the cleaning service talk to the receptionist through HT that they start cleaning the room at that time. The front liner said that the room I book they only have 2 rooms, so I need to wait max 30 mins. But I only got the key around 4.05pm. They said they will gave us late check out. This is supposed to be my short gateway for our anniversary, but we got bad experience in the beginning. When we arrived in the room we got locked balcony so we cannot see the pool at all, so what's the point we waiting for a long time for a room that has a balcony to the pool view that we cannot access. Then the next day, the room was so hot because the sun directly spot to our room, and the AC didn't work properly so the room feel so hot. The front liner at 12.15pm call us and said that we have to check out max at 12.30 and I said that we got the room late then he only give us extra 30 mins make it to 1pm. So we now rushing to check out 12.47pm because we just got bad this experience. So disappointing.
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Review photo of Swiss-Belhotel Pondok Indah from Nurul A. O.
Review photo of Swiss-Belhotel Pondok Indah 2 from Nurul A. O.
Review photo of Swiss-Belhotel Pondok Indah 3 from Nurul A. O.

3 liked this review

Accommodation's Reply
30 Dec 2022
Dear Nurul, Thank you for your review and for choosing our hotel. There are some concerns that we need to take action immediately for improvement for you and other potential guests, we apologize for the inconvenience caused. Yes, it is, Balcony is not considered a facility that we can offer to our guests for safety reasons. We are looking forward to having you again on other occasions. Kind regards, Dedik Abdillah General Manager
JG
James G. P.
Business
5.5
/ 10
13 Apr 2022
They are very under staffed and the same front desk staff was there for the full 72 hours and has little to no help. I couldn't even get documents printed out in 3 hours or a bell boy to help collect documents from my room. The free mini bar is 1 bar and 1 diet coke, that's it! The worst business hotel I have stayed in, in over 18 yrs in Asia.
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Review photo of Swiss-Belhotel Pondok Indah from James G. P.
Review photo of Swiss-Belhotel Pondok Indah 2 from James G. P.
Review photo of Swiss-Belhotel Pondok Indah 3 from James G. P.
Review photo of Swiss-Belhotel Pondok Indah 4 from James G. P.
Review photo of Swiss-Belhotel Pondok Indah 5 from James G. P.
Review photo of Swiss-Belhotel Pondok Indah 6 from James G. P.
Review photo of Swiss-Belhotel Pondok Indah 7 from James G. P.
+2
Photos

3 liked this review

Accommodation's Reply
16 Apr 2022
Dear James, Thank you for taking the time to review your stay with us; your remarks have been in our concern for improvements. We wish you will have a better stay for the next arrivals. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah General Manager
iv
ira v. s.
Staycation
9.7
/ 10
29 Dec 2022
Good for families, friendly prices, okay location, good breakfast, nice pool and there is a children's slide, oh yes, the mascot is also present, handing out prizes.
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Review photo of Swiss-Belhotel Pondok Indah from Ira V. S.

2 liked this review

Accommodation's Reply
29 Dec 2022
Dear Ira, Thank you for entrusting your needs for living and doing activities with us and for the very good appreciation given. Glad to hear you are comfortable and safe doing your activities. We hope that this good experience will serve as a reference for you and our other potential guests to stay comfortable with us. We always look forward to your arrival. Best regards, We said Abdillah General Manager
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Nety M.
Holiday
9.4
/ 10
12 Jul 2023
In accordance with the one in the photo 🙏😊 special parking suggestions for those who stay close to the lobby so you don't have to go around backwards to get the car🙏😊
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Review photo of Swiss-Belhotel Pondok Indah from Nety M.
Review photo of Swiss-Belhotel Pondok Indah 2 from Nety M.
Review photo of Swiss-Belhotel Pondok Indah 3 from Nety M.
Review photo of Swiss-Belhotel Pondok Indah 4 from Nety M.

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Accommodation's Reply
16 Jul 2023
Dear Nety Mulyani, Thank you for entrusting your needs for living and doing activities with us and for the very good appreciation given. Glad to hear that you are generally comfortable and safe doing your activities. We hope that this good experience will serve as a reference for you and our other potential guests to stay comfortable with us. We always look forward to your arrival. Sincerely, Dedik Abdillah. General Manager.
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AR
Auditya R.
Staycation
9.4
/ 10
20 Nov 2022
Families with young children. Easy check in, clean room, breakfast that good. Close to everywhere, and the best part is the swimming pool! The ambiance is really nice. The drawback, because it was crowded at that time so breakfast at 9 a lot was finished. But for short escapes, I really recommend it, it's really good that my request was granted hihi
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Review photo of Swiss-Belhotel Pondok Indah from Auditya R.
Review photo of Swiss-Belhotel Pondok Indah 2 from Auditya R.

4 liked this review

Accommodation's Reply
24 Nov 2022
Dear Auditya, Thank you for the opportunity to stay with us, glad to hear about your experience, which is generally comfortable and safe for activities. Your thorough review really helps us and other potential guests find comfortable and safe accommodations for both business activities and weekend getaways with the family. We always look forward to your arrival. Best regards, We said Abdillah General Manager
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Bedroom 4 Swiss-Belhotel Pondok Indah

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