Swiss-Belhotel Pondok Indah

Hotels
8.5
/10
Very Good
4,745 reviews

What Guests Say About Their Stay

Bedroom (80)
Room Space (78)
Staff Friendliness (76)
Accessibility (66)
Ani K.
8.5
/ 10
Ambiance/Facilities: The hotel had a modern yet cozy feel. The lobby was spacious and clean, and the room was comfortable with good lighting and amenities. Everything worked well, and the cleanliness was top-notch. Food: I was lucky to get a free dinner during my stay, and it exceeded expectations! The buffet had a wide variety of tasty dishes, and everything was fresh and flavorful. A great bonus was getting to enjoy it while watching a live performance by J-Rocks, which made the evening unforgettable. Staff Assistance: The staff were polite, attentive, and quick to assist with anything I needed. They were well-organized during the dinner event and made sure all guests were comfortable. Highlights: The free dinner and live J-Rocks performance were the absolute highlights of my stay. It felt like more than just a hotel — it was an experience. Price: Definitely worth the price, especially considering the complimentary dinner and entertainment. Location: Conveniently located with easy access to nearby restaurants, shops, and transport options. Great for both leisure and business stays.
Nurina
9.4
/ 10
I was in Family Room. Overall satisfying. Rooms are clean and surprisingly huge! Air Con took a while to get cold. Pool has shallow one for kids. Breakfast OK. Staff are friendly. They have bellboys standby. The only disappointing thing is the check-in process took forever.
Gemala W.
8.8
/ 10
Very recommended for family staycation. Spacious rooms (we booked the family 2 bedroom twin which came with 2 bathrooms and 3 tv) and prime location (so many tempting food delivery options).. The only downside was we came during lebaran holiday so it was a very slow check in process and very crowded breakfast area.
Alexandra Z. F.
10.0
/ 10
The room was so cozy, clean, the food was great, let me just say if I could give ten ⭐️ to rate how comfy it was, I would give it all😆 Needless to say, it was worth every penny 🙏🏻
Sherly R. A.
9.7
/ 10
I have stayed for workcation. spacious room (grand deluxe) and quite ambience so I can focus on my work. friendly staff especially the follow the health protocol.
In the Area
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Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Swiss-Belhotel Pondok Indah is located in area / city Pondok Indah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Belhotel Pondok Indah

Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
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Lobby Swiss-Belhotel Pondok Indah
Exterior 2 Swiss-Belhotel Pondok Indah

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Swiss-Belhotel Pondok Indah Rates per Night

Swiss-Belhotel Pondok Indah room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Swiss-Belhotel Pondok Indah hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Swiss-Belhotel Pondok Indah Location & Address

Swiss-Belhotel Pondok Indah is located at Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310, Jl. Metro Pondok Indah No.Kav. SB, RT.4/RW.14, Pondok Pinang, Kec. Kby. Lama, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12310, Indonesia. It's situated in the Jakarta Selatan area of Indonesia, known for its upscale residential areas and shopping malls. The hotel is approximately 15 km from the city center.

How to go to Swiss-Belhotel Pondok Indah from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Swiss-Belhotel Pondok Indah? Don't worry, there are several options for your hotel transfer from airport to hotel. Here's a breakdown to help you choose the most suitable one:

  • Taxi (most direct):

    A taxi is the most straightforward option. You can easily find taxis at the airport's arrival area. The journey to Swiss-Belhotel Pondok Indah typically takes around 45-60 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at Soekarno-Hatta International Airport. Simply book a ride through your app, and a driver will pick you up from the designated area. This is a convenient and often cost-effective option.
  • Airport Bus (budget-friendly):

    DAMRI buses offer a more affordable way to reach Jakarta Selatan. Look for the bus route that serves Pondok Indah or nearby areas. From the bus stop, you may need to take a short taxi or Ride Hailing ride to the hotel.
  • Private Airport Transfer (pre-booked comfort):

    For a hassle-free experience, consider booking a private airport transfer in advance. A driver will meet you at the airport and take you directly to the hotel in a comfortable vehicle.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. If you're on a budget, the airport bus is a good option, but be prepared for a slightly longer journey with potential transfers.

Swiss-Belhotel Pondok Indah Reviews & Summary

Looking for all about hotel Swiss-Belhotel Pondok Indah before you book? Reading hotel reviews can give you a great insight into what to expect during your stay. This hotel consistently receives positive feedback for its comfortable accommodations and excellent service.

Guests love the hotel's convenient location, which provides easy access to shopping malls and restaurants in the Pondok Indah area. The spacious and well-appointed rooms are also a highlight, ensuring a relaxing and enjoyable stay. A standout feature is the rooftop pool, offering stunning city views. One recent guest raved, "The staff were incredibly friendly and helpful, the room was spotless, and the pool was amazing! I would definitely stay here again."

Swiss-Belhotel Pondok Indah Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Swiss-Belhotel Pondok Indah offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in both smoking and non-smoking options.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms provide extra space and enhanced amenities. Most rooms have bathtubs.
  • Executive Suite:

    These suites feature a separate living area and bedroom, offering more space and privacy. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or connecting rooms.

Swiss-Belhotel Pondok Indah is generally not pet-friendly. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change.

Hotel Facilities in Swiss-Belhotel Pondok Indah

When choosing a hotel, it's important to consider the hotel amenities available. Swiss-Belhotel Pondok Indah boasts a range of hotel facilities designed to enhance your stay. Here's a look at what you can expect:

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.
  • Business Center:

    Stay connected and productive at the business center, offering printing and other services.

Hotel Buffet or Restaurant/Cafe in Swiss-Belhotel Pondok Indah

Looking for a delicious meal without leaving the hotel? Swiss-Belhotel Pondok Indah offers several dining options, including a hotel buffet and a restaurant. Here's what you can expect:

  • Swiss-Cafe Restaurant:

    This all-day dining restaurant serves a variety of international and Indonesian dishes. The hotel buffet breakfast is served here daily, priced at approximately SGD 25 per person. Opening hours: 6:00 AM to 11:00 PM.
  • The Lounge:

    Enjoy light snacks, coffee, and cocktails in a relaxed setting. Opening hours: 10:00 AM to 1:00 AM.

The Swiss-Cafe Restaurant is known for its Nasi Goreng and Sop Buntut (oxtail soup), which are popular among guests.

Swiss-Belhotel Pondok Indah Airport pickups and How to Book

Need a convenient hotel to airport transfer? Swiss-Belhotel Pondok Indah offers hotels with airport shuttle services to make your arrival and departure as smooth as possible.

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet the driver at the airport. Additional charges may apply.

Nearby MRT Station & Bus Stops

Exploring Jakarta Selatan using public transport is easy with several MRT nearby and bus stops nearby. Here's a guide to the nearest options:

  • Lebak Bulus Grab MRT Station:

    Located approximately 3 km from the hotel.
  • Pondok Indah Mall Bus Stop:

    Situated right outside Pondok Indah Mall, about 1 km from the hotel.

To use the MRT and TransJakarta buses, you'll need a JakLingko card or other e-money cards from banks like BCA, Mandiri, or BNI. These cards can be purchased and topped up at MRT stations, bus stops, and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby for a fun family outing? Jakarta Selatan offers a variety of attractions that are perfect for kids and adults alike. Here are some nearby places to go:

  • Ragunan Zoo:

    A large zoo with a diverse collection of animals. Distance from hotel: 8 km. Entry price: Approximately SGD 0.50 per person.
  • KidZania Jakarta:

    An interactive city where kids can role-play different professions. Distance from hotel: 5 km. Entry price: Approximately SGD 25 per child.
  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Distance from hotel: 25 km. Entry price: Approximately SGD 35 per person.
  • Waterbom Jakarta:

    A water park with slides, pools, and other water-based activities. Distance from hotel: 10 km. Entry price: Approximately SGD 20 per person.
  • Museum Layang-Layang (Kite Museum):

    A unique museum dedicated to kites from around the world. Distance from hotel: 12 km. Entry price: Approximately SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Swiss-Belhotel Pondok Indah (Jakarta Selatan)

Craving some nearby dining experiences? Jakarta Selatan is a food lover's paradise, with a wide array of local food and international cuisine to choose from. Here are some options to satisfy your taste buds:

Cafes/Restaurants:

  • Anomali Coffee:

    A popular coffee shop serving specialty coffee and light bites.
  • Common Grounds:

    Known for its brunch menu and specialty coffee.
  • Pizza Marzano:

    A casual Italian restaurant serving pizzas, pasta, and salads.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.
  • Martabak:

    Sweet or savory stuffed pancake.

Shopping places near Swiss-Belhotel Pondok Indah (Jakarta Selatan)

Looking for some retail therapy? Jakarta Selatan offers a variety of nearby shopping destinations, from malls near hotel to traditional markets. Here are some options to explore:

  • Pondok Indah Mall:

    A large shopping mall with a wide range of international and local brands.
  • Gandaria City Mall:

    Another popular mall with a mix of retail stores, restaurants, and entertainment options.
  • Blok M Square:

    A bustling shopping center with a mix of shops, restaurants, and entertainment venues.

Other Places to Stay Near Swiss-Belhotel Pondok Indah

If Swiss-Belhotel Pondok Indah isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Here are some options in different star categories:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Offers luxurious accommodations and exceptional service.
  • Four Seasons Hotel Jakarta:

    Known for its elegant design and world-class amenities.
  • The Langham, Jakarta:

    A stylish hotel with stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Mercure Jakarta Simatupang:

    A modern hotel with comfortable rooms and a convenient location.
  • Hotel Gran Mahakam:

    A stylish hotel with a rooftop pool and bar.
  • Park Regis Arion Kemang:

    A contemporary hotel with a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Amaris Hotel Lebak Bulus:

    A budget-friendly hotel with clean and comfortable rooms.
  • Pop! Hotel Kemang Jakarta:

    A colorful and modern hotel with a convenient location.
  • favehotel Kemang Jakarta:

    A stylish hotel with a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Jakarta Selatan can be a breeze with so many options available. Whether you're looking for a luxurious stay or a budget-friendly option, there's something for everyone. Check hotel availability and make your hotel reservations today!

Ready to book your stay at Swiss-Belhotel Pondok Indah or explore other options in Jakarta Selatan? Visit Traveloka to find the best deals and secure your room booking. Don't miss out on exclusive offers and promotions!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next trip.

All facilities in Swiss-Belhotel Pondok Indah

Bar, Cafe and Lounge Swiss-Belhotel Pondok Indah
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Pondok Indah
Swimming Pool
Fitness Center Swiss-Belhotel Pondok Indah
Fitness Center
Functional Hall Swiss-Belhotel Pondok Indah
Functional Hall
Common Space Swiss-Belhotel Pondok Indah
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Set menu dinner
  • Set menu lunch

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Barbecue
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Car rental

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belhotel Pondok Indah

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity. For Family, 2 Bed Room Suite includes breakfast is only cover buffet breakfast for 2 (two) persons. An additional charge will be applied for the third person.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belhotel Pondok Indah
159
Number of floors in Swiss-Belhotel Pondok Indah
9
Another facilities in Swiss-Belhotel Pondok Indah
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Swiss-Belhotel Pondok Indah

What are available facilities at Swiss-Belhotel Pondok Indah?
There are top facilites at Swiss-Belhotel Pondok Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Pondok Indah?
The standard check-in time at Swiss-Belhotel Pondok Indah is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Pondok Indah provide breakfast?
Yes, Swiss-Belhotel Pondok Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belhotel Pondok Indah
Swiss-Belhotel Pondok Indah has a 4.0-star rating.
How many floors does Swiss-Belhotel Pondok Indah have?
Swiss-Belhotel Pondok Indah has 9.
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More Reviews from Other Guests in Swiss-Belhotel Pondok Indah

Traveloka (4,597)
Other sources (148)
8.5
Very Good
From 4,597 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

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Area Hotel (48)
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Traveler Reviews Swiss-Belhotel Pondok Indah

Number of reviews per page
20
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Customer reviews
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly service, very comfortable rooms, very satisfying stay here
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
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H***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Close access to the mall, nice atmosphere and friendly staff.
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Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit! Best regards, Dedik Abdillah, General Manager.
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A***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The room & bed was huge. The location is perfect (near mall, hospital, train station, restaurants). However the carpet & bathroom was pretty dirty
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs. Kind regards, Dedik Abdillah General Manager
A***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
For price wise, this hotel is recommended. Huge room & bed, great location, and staff service was good. However for cleanliness, it needs to be improved. The carpet & bathroom was pretty dirty
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs. Kind regards, Dedik Abdillah General Manager
Kuncoro P. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All good, recommended. Friendly staff.
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Kuncoro P.R., Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit. Best regards, Dedik Abdillah, General Manager.
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C***s
icon-origin-TRAVELOKA
7.8
/10
Reviewed 5 week(s) ago
The staff have sour faces and rarely smile. The staff are also not at all helpful when solving problems. It seems more like they are trying to chase you away from the way the staff talk.
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Valued Guest, We are truly sorry for your experience. We hope that, despite this, you can still find some comfort with us. We are committed to ensuring your next visit is even more comfortable and satisfying. Please register as a member and enjoy discounts of up to 35% and other privileges for your next stay. Best regards, Dedik Abdillah, General Manager.
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Sandra J. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Staffs are friendly and very helpful.
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Accommodation's Reply
16 Aug 2025
Dear Sandra J. L, We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience. Kind regards, Dedik Abdillah General Manager
RAFIKA S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The location is really good, close to restaurants, so lunch and dinner are not a hassle, if you want to go a little further you can go to PIM
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Accommodation's Reply
16 Aug 2025
Dear Rafika S, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit. Best regards, Dedik Abdillah, General Manager.
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S***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was an excellent stay for me and my family.
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Accommodation's Reply
16 Aug 2025
Dear Valued Guest, Thank you for your review! We're so glad you chose Swiss-Belhotel Pondok Indah. We truly enjoyed having you and look forward to welcoming you back for another exceptional stay. Kind regards, Dedik Abdillah General Manager
F***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff was incredibly helpful. They helped us with everything, making our activities feel easier.
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Accommodation's Reply
03 Aug 2025
Dear Valued Guest, Thank you for choosing us as your accommodation. We greatly appreciate your visit and hope you had a wonderful experience here. We look forward to serving you again soon. Sincerely, Dedik Abdillah, General Manager.
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F***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
What I really like most is the friendliness of the staff here. They were also very helpful with room requests.
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. Best regards, Dedik Abdillah, General Manager.
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V***y
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 8 week(s) ago
I stayed for 2 nights, the first night I was given a connecting room with the next room occupied. It was really noisy. The next day I complained and was given a better room. Then on the 3rd day I extended my stay for one night and moved to a family room. The bathroom in the main room was dirty as if it hadn't been maintained for a long time, the water heater didn't work. The carpet in the main room was very dusty, there was a lot of white dust in the corners of the wall next to the closet. The telephone in the main room didn't work. It seemed like the room hadn't been maintained for a long time because the ceiling was black and damaged. Oh yeah, there was one female staff member at the reception who was less than friendly when I asked to move rooms.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Valued Guest, Thank you for your visit. We regret any inconvenience you may have experienced and hope you continue to find a comfortable and pleasant stay. We will make improvements to ensure your next visit is a truly pleasant experience. Best regards, Dedik Abdillah, General Manager.
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Resa K. L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
really good for people business, like we're, so can have meetings in the room, because they business suite have own living room, so make it simple can have 5 meeting in a day without have to go out n get traffic
+3
1 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Resa K. L, We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience. Kind regards, Dedik Abdillah General Manager
V***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Everything is very satisfying and the location is very strategic
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you and we are delighted that you chose our hotel! We hope you felt at home and comfortable during your stay. Thank you for your appreciation, and we look forward to serving you again soon. Best regards, Dedik Abdillah, General Manager.
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alif r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Comfortable, clean, and strategically located. The swimming pool is also quite good.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you and we are delighted that you chose our hotel! We hope you and your family felt at home and comfortable during your stay. Thank you for your appreciation, and we look forward to serving you again soon. Sincerely, Dedik Abdillah, General Manager.
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Ani K.
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Business
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8.5
/10
Reviewed 11 week(s) ago
Ambiance/Facilities: The hotel had a modern yet cozy feel. The lobby was spacious and clean, and the room was comfortable with good lighting and amenities. Everything worked well, and the cleanliness was top-notch. Food: I was lucky to get a free dinner during my stay, and it exceeded expectations! The buffet had a wide variety of tasty dishes, and everything was fresh and flavorful. A great bonus was getting to enjoy it while watching a live performance by J-Rocks, which made the evening unforgettable. Staff Assistance: The staff were polite, attentive, and quick to assist with anything I needed. They were well-organized during the dinner event and made sure all guests were comfortable. Highlights: The free dinner and live J-Rocks performance were the absolute highlights of my stay. It felt like more than just a hotel — it was an experience. Price: Definitely worth the price, especially considering the complimentary dinner and entertainment. Location: Conveniently located with easy access to nearby restaurants, shops, and transport options. Great for both leisure and business stays.
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Accommodation's Reply
06 Jul 2025
Dear Ani K, Thank you for the wonderful recommendation! It was a pleasure having you, and we're delighted that you enjoyed your stay and our team enjoyed serving you. Maximise your experience with up to 35% off rooms, food, and beverages by becoming an SBEC member. Details are available at www.swiss-belhotel.com/benefits. Kind regards, Dedik Abdillah General Manager
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Agi I. P.
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
The room is spacious and clean, the food is varied and delicious, when staying at the same time as the J-Rocks event, you get free dinner and free entry (you buy your own wine when watching J-Rocks) the staff and bartender are friendly! Really had a great time staying there! thank you
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Accommodation's Reply
04 Jul 2025
Dear Agi I. P, Thank you for choosing to stay with us. We are very happy to hear that you had a comfortable stay here. We look forward to welcoming you back again in the future. Best regards, Dedik Abdillah.
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Darry A.
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10.0
/10
Reviewed 13 week(s) ago
Very satisfied to hold a big family event here. Thanks
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Accommodation's Reply
25 Jun 2025
Dear Darry A, Thank you for giving us such high appreciation and recommendation. We are happy to serve your needs during your stay. We will be happy to welcome you back again in the future. Best regards, Dedik Abdillah. General Manager.
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Nurellah A.
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Business
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10.0
/10
Reviewed 13 week(s) ago
The staff are very friendly and the hotel and rooms are clean.
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Accommodation's Reply
21 Jun 2025
Dear Nurellah A., Thank you for trusting us with your living and activity needs and the very good appreciation given. All of our staff are happy to hear that you are comfortable and safe. We hope that this good experience will be a reference for you and our other potential guests to stay comfortable with us. We always look forward to your arrival. Best regards, Dedik Abdillah. General Manager.
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a***l
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Staycation
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8.5
/10
Reviewed 13 week(s) ago
It's great, actually it's just standard, not really anything wow, but it's okay.
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Accommodation's Reply
21 Jun 2025
Dear Valued Guest, Thank you for the opportunity to stay with us, it is a pleasure to hear your experience which is generally comfortable and safe to do activities. Things that are not fully appropriate are our attention as an effort to be more appropriate/better for your visit and our other guests in the future. We always look forward to your arrival. Best Regards, Dedik Abdillah. General Manager.
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