Swiss-Belinn Tunjungan Surabaya

Hotels
8.6
/10
Very Good
7,371 reviews

What Guests Say About Their Stay

Staff Friendliness (197)
Distance To City Center (179)
Bedroom (176)
Ambiance (171)
A***a
10.0
/ 10
I always love Swiss-Bel. I stayed here for a night so that I can have a dedicated space where the Wi-Fi is good and for there to have no distractions. And I got exactly that and more because it is walking distance to the city center so I got to easily meet up with the people who are living around the area, it is very conveniently located towards the end of Tunjungan Street.
Verified Traveler
10.0
/ 10
I once stayed at the Swiss-Belinn Tunjungan Surabaya Hotel, which is strategically located right in front of Tunjungan Plaza. The room was clean and comfortable, with complete amenities and friendly service. The breakfast was delicious and varied, and the city views from the rooftop pool made the stay even more memorable.
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A***u
10.0
/ 10
I've stayed here twice, and it's very close to Jalan Tunjungan. The staff is friendly, the service is excellent, and if you want to go to TP Mall, you can just cross the street. You can enjoy culinary delights and take photos in Tunjungan within walking distance.
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A***a
9.1
/ 10
Very pleasant and recommend to stay here. The service provided is good, the staff is friendly and very helpful, the room is very spacious and clean.
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nihra w.
10.0
/ 10
The right choice if you go to Surabaya. Close to everywhere, easy to find food. If you want to go to the mall, just cross the pedestrian bridge. The hotel staff is friendly. Nice atmosphere, at night the surrounding area can be a place to hang out.
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In the Area
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Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Swiss-Belinn Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Swiss-Belinn Tunjungan Surabaya

Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby Swiss-Belinn Tunjungan Surabaya
Lobby 2 Swiss-Belinn Tunjungan Surabaya

Discover More About Swiss-Belinn Tunjungan Surabaya

Swiss-Belinn Tunjungan Surabaya Rates per Night

Swiss-Belinn Tunjungan Surabaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Swiss-Belinn Tunjungan Surabaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Swiss-Belinn Tunjungan Surabaya Location & Address

Swiss-Belinn Tunjungan Surabaya is located at Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271. It's situated in the Surabaya area of Indonesia, known for its vibrant city life and historical landmarks. The hotel is approximately 3 km from the city center.

How to go to Swiss-Belinn Tunjungan Surabaya from Airport

Planning your transfer from the airport to hotel? Getting to Swiss-Belinn Tunjungan Surabaya from Juanda International Airport is straightforward. Here are a few options to consider for your hotel transfer:

  • Taxi (Most Direct):

    A taxi is readily available outside the airport terminals. It's the most direct route to the hotel, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are a convenient option. Simply book a ride through the app after you land.
  • Airport Bus (Affordable):

    The DAMRI airport bus offers a budget-friendly option to the city center. From the bus terminal, you can take a taxi or ride hailing to the hotel.

Tips:

For the most convenient route, consider a taxi or ride hailing, especially if you have luggage. During peak hours, allow extra travel time due to traffic congestion.

Swiss-Belinn Tunjungan Surabaya Reviews & Summary

Looking for all about hotel Swiss-Belinn Tunjungan Surabaya? This hotel consistently receives positive hotel reviews for its excellent location and comfortable accommodations. Guests appreciate its proximity to shopping malls and tourist attractions.

What do guests love about the hotel? Many highlight the friendly staff, clean rooms, and the convenient access to local eateries. A standout feature is the rooftop pool, offering stunning city views. Here's a short review to encourage bookings: "Great location, friendly staff, and a comfortable stay. Highly recommended!"

Swiss-Belinn Tunjungan Surabaya Room Types Available

Choosing the right hotel room type can make all the difference. Swiss-Belinn Tunjungan Surabaya offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room:

    Offers comfortable accommodation with city views. Non-smoking rooms are available.
  • Grand Deluxe Room:

    Features a spacious layout with a bathtub. Non-smoking rooms are available.
  • Executive Suite:

    Includes a separate living area and enhanced amenities. Non-smoking rooms are available.
  • Family Room:

    Designed for families, offering ample space and multiple beds. Non-smoking rooms are available.

Please note that Swiss-Belinn Tunjungan Surabaya is not a pet-friendly hotel.

Hotel Facilities in Swiss-Belinn Tunjungan Surabaya

Swiss-Belinn Tunjungan Surabaya boasts a range of hotel amenities to enhance your stay. These hotel facilities cater to both adults and children, ensuring a comfortable and enjoyable experience.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Additional fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends.
  • Business Center:

    Stay connected with the hotel's business center, offering printing and fax services.

Hotel Buffet or Restaurant/Cafe in Swiss-Belinn Tunjungan Surabaya

Looking for a delicious hotel buffet or a cozy hotel restaurant? Swiss-Belinn Tunjungan Surabaya offers several dining options to satisfy your culinary cravings. Whether you're in the mood for local cuisine or international fare, you'll find something to please your palate.

  • Swiss-Cafe Restaurant:

    Serves a buffet breakfast, lunch, and dinner with a variety of Indonesian and international dishes. Buffet breakfast is priced at approximately SGD 15 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Offers a selection of light snacks, coffee, and cocktails. Open from 10:00 AM to 11:00 PM.

The Swiss-Cafe Restaurant is known for its signature dish, Nasi Goreng Jawa, a flavorful fried rice dish with local spices.

Swiss-Belinn Tunjungan Surabaya Airport pickups and How to Book

Need hotels with airport shuttle services? Swiss-Belinn Tunjungan Surabaya offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, follow these steps:

  • Contact the hotel directly at least 24 hours in advance to arrange the service.
  • Provide your flight details, including arrival time and flight number.
  • Confirm the pick-up location and any additional requirements.

Please note that airport pick-up services may incur an additional charge.

Nearby MRT Station & Bus Stops

Navigating Surabaya is easy with the nearby MRT and bus stops. If you're looking for the MRT nearby or nearby bus station, here are a few options:

  • Tunjungan Plaza Bus Stop:

    Located directly in front of Tunjungan Plaza, approximately 500 meters from the hotel.
  • Siola Bus Stop:

    Located near the Siola Museum, approximately 1 km from the hotel.

You can purchase a public transport card at designated kiosks or convenience stores. Payment can also be made using electronic money or QR codes on some buses.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Surabaya offers a variety of nearby places to go for sightseeing and fun. Here are a few things to see nearby:

  • Surabaya Zoo:

    Home to a diverse collection of animals, perfect for a family outing. Located approximately 7 km from the hotel. Entry price: Approximately SGD 5 per person.
  • Tunjungan Plaza:

    A large shopping mall with a variety of shops, restaurants, and entertainment options. Located approximately 500 meters from the hotel. Free entry.
  • Submarine Monument (Monumen Kapal Selam):

    A real submarine turned into a museum, offering a unique experience. Located approximately 2 km from the hotel. Entry price: Approximately SGD 3 per person.
  • House of Sampoerna:

    A museum showcasing the history of Sampoerna cigarettes, with a free city tour. Located approximately 4 km from the hotel. Free entry.
  • Kenjeran Beach:

    A popular beach with amusement park rides and food stalls. Located approximately 10 km from the hotel. Entry price: Approximately SGD 2 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Swiss-Belinn Tunjungan Surabaya (Surabaya)

Exploring nearby dining options is a must when visiting Surabaya. From cozy cafes to local restaurants, there's something for every palate. Here are a few food eatiries near me:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks and light meals.
  • Bon Ami Restaurant:

    Known for its Indonesian and European cuisine.
  • McDonald's:

    A familiar fast-food option for a quick bite.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Rawon:

    Beef soup with a rich, dark broth.
  • Tahu Tek Tek:

    Fried tofu with shrimp paste and vegetables.

Shopping places near Swiss-Belinn Tunjungan Surabaya (Surabaya)

Looking for nearby shopping destinations? Surabaya offers a variety of options, from malls near hotel to department stores. Here are a few places to explore:

  • Tunjungan Plaza:

    A large shopping mall with a wide range of international and local brands.
  • Grand City Mall:

    Another popular mall with a variety of shops and restaurants.
  • Pasar Atum:

    A traditional market offering a variety of goods, including textiles and souvenirs.

Other Places to Stay Near Swiss-Belinn Tunjungan Surabaya

If you're looking for alternative accommodations, Surabaya offers a range of options. Here are a few affordable hotels nearby:

Luxury/5–6 star hotels nearby:

  • Shangri-La Hotel, Surabaya:

    Offers luxurious accommodations and excellent amenities.
  • JW Marriott Hotel Surabaya:

    Features spacious rooms and a variety of dining options.
  • The Westin Surabaya:

    Boasts stunning city views and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Wyndham Surabaya:

    Offers comfortable accommodations and a convenient location.
  • Hotel Ciputra World Surabaya:

    Features modern rooms and a shopping mall.
  • Mercure Surabaya Grand Mirama:

    Boasts a rooftop pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Pop! Hotel Gubeng Surabaya:

    Offers budget-friendly accommodations in a central location.
  • Ibis Budget Surabaya Airport:

    Provides simple and affordable rooms near the airport.
  • Amaris Hotel Embong Malang Surabaya:

    Features clean and comfortable rooms at a reasonable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel availability and making hotel reservations is easy with Traveloka. Swiss-Belinn Tunjungan Surabaya offers a comfortable and convenient stay in the heart of Surabaya, with easy access to shopping, dining, and attractions. Whether you're traveling for business or leisure, this hotel provides a great base for exploring the city.

Ready to book your stay? Check out Traveloka for the best deals and promotions. With a wide range of options and competitive prices, you're sure to find the perfect accommodation for your trip. Don't miss out on the opportunity to experience the vibrant city of Surabaya!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Swiss-Belinn Tunjungan Surabaya

Bar, Cafe and Lounge Swiss-Belinn Tunjungan Surabaya
Bar, Cafe and Lounge
Swimming Pool Swiss-Belinn Tunjungan Surabaya
Swimming Pool
Functional Hall Swiss-Belinn Tunjungan Surabaya
Functional Hall
Common Space Swiss-Belinn Tunjungan Surabaya
Common Space
Lobby Swiss-Belinn Tunjungan Surabaya
Lobby

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belinn Tunjungan Surabaya

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belinn Tunjungan Surabaya
190
Number of floors in Swiss-Belinn Tunjungan Surabaya
17
Another facilities in Swiss-Belinn Tunjungan Surabaya
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Swiss-Belinn Tunjungan Surabaya

What are available facilities at Swiss-Belinn Tunjungan Surabaya?
There are top facilites at Swiss-Belinn Tunjungan Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Tunjungan Surabaya?
The standard check-in time at Swiss-Belinn Tunjungan Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Tunjungan Surabaya provide breakfast?
Yes, Swiss-Belinn Tunjungan Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belinn Tunjungan Surabaya
Swiss-Belinn Tunjungan Surabaya has a 3.0-star rating.
How many floors does Swiss-Belinn Tunjungan Surabaya have?
Swiss-Belinn Tunjungan Surabaya has 17.
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More Reviews from Other Guests in Swiss-Belinn Tunjungan Surabaya

8.7
Very Good
From 7,202 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.0

Service and Facilites

8.8

People often mention about Swiss-Belinn Tunjungan Surabaya
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Staff Friendliness (139)
Bedroom (126)
Distance to City Center (119)
Ambiance (115)
Accessibility (108)
Bathroom (105)
Surroundings (95)
Room Space (94)
Hotel Area (94)
Taste (81)
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Traveler Reviews Swiss-Belinn Tunjungan Surabaya

Number of reviews per page
20
40
Customer reviews
R***A
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The rooms are clean, the service is friendly, the food is delicious, basically the best.
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Highly recommended to stay here because the situation is very strategic.
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Accommodation's Reply
12 Nov 2025
Dear Mr. F*i, Best regards from Swiss-Belinn Tunjungan, Thank you for your review. We are very glad that you had a memorable experience at Swiss-Belinn Tunjungan, from the service, cleanliness, breakfast, view to the location. Your review is very valuable for the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist was really cute and helpful. All the staff were friendly. The valet attendant was also very friendly.
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Accommodation's Reply
04 Nov 2025
Dear Mr. E*y, From all the staff at Swissôtel Surabaya, we sincerely thank you for your valuable comments. We are committed to providing high-quality service to all our guests. Your satisfaction is our highest honor. Thank you for the beautiful photos you sent us. We look forward to welcoming you back again. Thank you! General Manager Swissôtel Surabaya
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great. Recommended for staycations or business trips.
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Accommodation's Reply
04 Nov 2025
Dear Mr. D*i, It's a pleasure to welcome you from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It makes me proud to hear from our satisfied guests. Thank you for the beautiful photos. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
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i***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are very helpful and friendly. Great hospitality. Thank you
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Accommodation's Reply
04 Nov 2025
Dear i***a Warmest Greetings from Swiss-Belinn Tunjungan, where you can ‘Feel The Real Comfort at The Heartbeat of Surabaya’ Thank you so much for your kind words! We're delighted to hear that you felt well taken care of during your stay. Our staff happy to know they made a positive impression. We look forward to welcoming you back the next time you're in Swiss-Belinn Tunjungan Hospitably Yours General Manager - Swiss-Belinn Tunjungan
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff service is very professional and friendly
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Accommodation's Reply
04 Nov 2025
Dear R*a, Thank you for taking the time to review Swiss-Belinn Tunjungan. Providing the best service is our top priority. We are delighted that you enjoyed your stay at Swiss-Belinn Tunjungan, with its excellent facilities and excellent service from our staff. We look forward to welcoming you back to Swiss-Belinn Tunjungan in the future. Best regards, General Manager Swiss-Belinn Tunjungan
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place, may put some new renovation will be great
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Accommodation's Reply
22 Oct 2025
Dear R***y Thank you for sharing your recent experience. We're happy to read that you are enjoying your stay with us. On behalf of all of our staff we look forward to welcoming you back in the future for another memorable stay here at Swiss-Belinn Tunjungan Hospitably Yours General Manager - Swiss-Belinn Tunjungan
r***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
more accelerated in providing food
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Accommodation's Reply
04 Nov 2025
Dear Guest, thank you for choosing to stay at Hotel Thunjoen Berlin, Switzerland and for sharing your unforgettable experience with us. We are very grateful for your high rating of 9.7. We are delighted that you were satisfied and comfortable with our facilities and services. We sincerely apologize for any inconvenience you may have experienced during your stay. Thank you again for your positive review. We look forward to your next visit to Hotel Thunjoen Berlin, Switzerland. Thank you. General Manager of Hotel Thunjoen Berlin, Switzerland
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel was close to TP... Good location.
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Accommodation's Reply
04 Nov 2025
Dear l***a We're so glad to hear that you found the hotel comfortable It's also great to know you enjoyed the convenient location We look forward to welcoming you again soon! Hospitably Yours General Manager - Swiss-Belinn Tunjungan
a***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
friendly staff....cleanliness is ok...maybe the AC needs to be serviced
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Accommodation's Reply
22 Oct 2025
Dear A*g, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any inconvenience that may have occurred during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable rooms, friendly staff, easy hotel access, and a central location. I'll definitely stay here again next time. 👌
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Accommodation's Reply
16 Oct 2025
Dear Mr. D*a, Best regards from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It is an honor to hear from our guests that they are satisfied with our service. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
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a***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall excellence. It's hard to get a parking slot. You have to park in the project area behind the hotel.
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Accommodation's Reply
15 Oct 2025
Dear a*r, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any shortcomings that still caused problems during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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A***u
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The food was varied and delicious, and I didn't get bored with the breakfast menu after a four-night stay. There were a few minor issues, but the hotel staff and management handled them well. Overall, I was satisfied with my stay there.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear A*u, Thank you for being our loyal guest and taking the time to share your unforgettable experience at Swiss-Belinn Tunjungan. We are delighted to know that you and your family felt comfortable and satisfied with the various services we provide. We apologize for any shortcomings that may have caused problems during your stay with us. Thank you again for this positive review, and we look forward to welcoming you and your family back to Swiss-Belinn Tunjungan. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
Hope to be able to stay here again
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very strategic location, just walking distance to TP Mall and tourist attractions around Jalan Tunjungan
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Accommodation's Reply
11 Oct 2025
Dear R*n, Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I once stayed at the Swiss-Belinn Tunjungan Surabaya Hotel, which is strategically located right in front of Tunjungan Plaza. The room was clean and comfortable, with complete amenities and friendly service. The breakfast was delicious and varied, and the city views from the rooftop pool made the stay even more memorable.
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Accommodation's Reply
11 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is friendly, even in an emergency when I was sick in the middle of the night they were able to take me to the nearest clinic.
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Accommodation's Reply
08 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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V***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly and very helpful 😀
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear V*y, Thank you for sharing your experience with Swiss-Belinn Tunjungan. We are delighted that you chose Swiss-Belinn Tunjungan for your family vacation and that you had a wonderful stay. We are also pleased that our facilities, service, and food met your expectations. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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A***u
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10.0
/10
Reviewed 6 week(s) ago
I've stayed here twice, and it's very close to Jalan Tunjungan. The staff is friendly, the service is excellent, and if you want to go to TP Mall, you can just cross the street. You can enjoy culinary delights and take photos in Tunjungan within walking distance.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear A*u. Warm greetings from Swiss-Belinn Tunjungan. Thank you for your review. We are delighted to hear that you had a memorable experience with Swiss-Belinn Tunjungan. From the service, cleanliness, breakfast, views to the location. Your review has a positive impact on the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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H***a
icon-Leisure
Leisure
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9.6
/10
Reviewed 6 week(s) ago
the menu lacks variety and the taste is lacking
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+2
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear H*a. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Lobby 4 Swiss-Belinn Tunjungan Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 7,202 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.0

Service and Facilites

8.8

People often mention about Swiss-Belinn Tunjungan Surabaya
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Staff Friendliness (139)
Bedroom (126)
Distance to City Center (119)
Ambiance (115)
Accessibility (108)
Bathroom (105)
Surroundings (95)
Room Space (94)
Hotel Area (94)
Taste (81)
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Traveler Reviews Swiss-Belinn Tunjungan Surabaya

Number of reviews per page
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40
Customer reviews
R***A
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The rooms are clean, the service is friendly, the food is delicious, basically the best.
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Highly recommended to stay here because the situation is very strategic.
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Accommodation's Reply
12 Nov 2025
Dear Mr. F*i, Best regards from Swiss-Belinn Tunjungan, Thank you for your review. We are very glad that you had a memorable experience at Swiss-Belinn Tunjungan, from the service, cleanliness, breakfast, view to the location. Your review is very valuable for the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist was really cute and helpful. All the staff were friendly. The valet attendant was also very friendly.
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Accommodation's Reply
04 Nov 2025
Dear Mr. E*y, From all the staff at Swissôtel Surabaya, we sincerely thank you for your valuable comments. We are committed to providing high-quality service to all our guests. Your satisfaction is our highest honor. Thank you for the beautiful photos you sent us. We look forward to welcoming you back again. Thank you! General Manager Swissôtel Surabaya
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great. Recommended for staycations or business trips.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. D*i, It's a pleasure to welcome you from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It makes me proud to hear from our satisfied guests. Thank you for the beautiful photos. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
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i***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are very helpful and friendly. Great hospitality. Thank you
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Accommodation's Reply
04 Nov 2025
Dear i***a Warmest Greetings from Swiss-Belinn Tunjungan, where you can ‘Feel The Real Comfort at The Heartbeat of Surabaya’ Thank you so much for your kind words! We're delighted to hear that you felt well taken care of during your stay. Our staff happy to know they made a positive impression. We look forward to welcoming you back the next time you're in Swiss-Belinn Tunjungan Hospitably Yours General Manager - Swiss-Belinn Tunjungan
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff service is very professional and friendly
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Accommodation's Reply
04 Nov 2025
Dear R*a, Thank you for taking the time to review Swiss-Belinn Tunjungan. Providing the best service is our top priority. We are delighted that you enjoyed your stay at Swiss-Belinn Tunjungan, with its excellent facilities and excellent service from our staff. We look forward to welcoming you back to Swiss-Belinn Tunjungan in the future. Best regards, General Manager Swiss-Belinn Tunjungan
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place, may put some new renovation will be great
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Accommodation's Reply
22 Oct 2025
Dear R***y Thank you for sharing your recent experience. We're happy to read that you are enjoying your stay with us. On behalf of all of our staff we look forward to welcoming you back in the future for another memorable stay here at Swiss-Belinn Tunjungan Hospitably Yours General Manager - Swiss-Belinn Tunjungan
r***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
more accelerated in providing food
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Accommodation's Reply
04 Nov 2025
Dear Guest, thank you for choosing to stay at Hotel Thunjoen Berlin, Switzerland and for sharing your unforgettable experience with us. We are very grateful for your high rating of 9.7. We are delighted that you were satisfied and comfortable with our facilities and services. We sincerely apologize for any inconvenience you may have experienced during your stay. Thank you again for your positive review. We look forward to your next visit to Hotel Thunjoen Berlin, Switzerland. Thank you. General Manager of Hotel Thunjoen Berlin, Switzerland
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel was close to TP... Good location.
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Accommodation's Reply
04 Nov 2025
Dear l***a We're so glad to hear that you found the hotel comfortable It's also great to know you enjoyed the convenient location We look forward to welcoming you again soon! Hospitably Yours General Manager - Swiss-Belinn Tunjungan
a***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
friendly staff....cleanliness is ok...maybe the AC needs to be serviced
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Accommodation's Reply
22 Oct 2025
Dear A*g, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any inconvenience that may have occurred during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable rooms, friendly staff, easy hotel access, and a central location. I'll definitely stay here again next time. 👌
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Accommodation's Reply
16 Oct 2025
Dear Mr. D*a, Best regards from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It is an honor to hear from our guests that they are satisfied with our service. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
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a***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall excellence. It's hard to get a parking slot. You have to park in the project area behind the hotel.
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Accommodation's Reply
15 Oct 2025
Dear a*r, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any shortcomings that still caused problems during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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A***u
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The food was varied and delicious, and I didn't get bored with the breakfast menu after a four-night stay. There were a few minor issues, but the hotel staff and management handled them well. Overall, I was satisfied with my stay there.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear A*u, Thank you for being our loyal guest and taking the time to share your unforgettable experience at Swiss-Belinn Tunjungan. We are delighted to know that you and your family felt comfortable and satisfied with the various services we provide. We apologize for any shortcomings that may have caused problems during your stay with us. Thank you again for this positive review, and we look forward to welcoming you and your family back to Swiss-Belinn Tunjungan. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
Hope to be able to stay here again
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very strategic location, just walking distance to TP Mall and tourist attractions around Jalan Tunjungan
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Accommodation's Reply
11 Oct 2025
Dear R*n, Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I once stayed at the Swiss-Belinn Tunjungan Surabaya Hotel, which is strategically located right in front of Tunjungan Plaza. The room was clean and comfortable, with complete amenities and friendly service. The breakfast was delicious and varied, and the city views from the rooftop pool made the stay even more memorable.
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Accommodation's Reply
11 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is friendly, even in an emergency when I was sick in the middle of the night they were able to take me to the nearest clinic.
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Accommodation's Reply
08 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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V***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly and very helpful 😀
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear V*y, Thank you for sharing your experience with Swiss-Belinn Tunjungan. We are delighted that you chose Swiss-Belinn Tunjungan for your family vacation and that you had a wonderful stay. We are also pleased that our facilities, service, and food met your expectations. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I've stayed here twice, and it's very close to Jalan Tunjungan. The staff is friendly, the service is excellent, and if you want to go to TP Mall, you can just cross the street. You can enjoy culinary delights and take photos in Tunjungan within walking distance.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear A*u. Warm greetings from Swiss-Belinn Tunjungan. Thank you for your review. We are delighted to hear that you had a memorable experience with Swiss-Belinn Tunjungan. From the service, cleanliness, breakfast, views to the location. Your review has a positive impact on the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 week(s) ago
the menu lacks variety and the taste is lacking
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+2
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear H*a. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Number of reviews per page
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