The Crew Hotel Kualanamu International Airport

Hotels
8.3
/10
Very Good
5,564 reviews

What Guests Say About Their Stay

Accessibility (72)
Ambiance (66)
Bedroom (65)
Staff Friendliness (62)
Verified Traveler
9.4
/ 10
The hotel is clean and comfortable, with water refills in the corridors. There's a shuttle to and from the airport. The staff is friendly. There's plenty of food nearby. Highly recommended for transit flights.
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D***n
8.5
/ 10
a fairly good and cheap hotel, but the facilities are not cheap. the service is also quite good. the location is close to the kualanamu medan airport, making the crew hotel easy to reach.
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YUNITA R.
10.0
/ 10
Sangat beruntung bisa menginap di The Crew Hotel, free penjemputan dan pengantaran dari bandara ke hotel dan sebaliknya, baru pertama kali ke Medan karena dari Banda Aceh ke Padang harus transit dulu di Medan kami memilih hotel ini dan benar memang begitu worth it-nya, driver ramah, resepsionis juga friendly, kamar bersih dan nyaman, sarapan enak, pelayanan dari segi staff dan fasilitas mantap sekali karena berada di kawasan hub Kualanamu sehingga akses ke mana pun jadi lebih mudah, dekat dengan KFC, Indomaret, pusat oleh-oleh, rumah makan sederhana, sayang belum sempat explore Medan. Next time bakal menginap lagi di sini. Terima kasih, good service.
Budiono
9.1
/ 10
Best thing here is near to airport.. near to grocery, daily needs.. It also has souvenir shop, 5 minutes walk to restaurant, fast food.
Naomi
9.4
/ 10
I am very satisfied staying at your quality crew hotel, starting from the friendly hotel staff, the hotel room fits the picture and is comfortable. In addition, there is a free shuttle bus to and from your Kuala airport, making it very easy for hotel guests to go to the airport.
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In the Area
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Jalan Arteri Bandara Kuala Namu No. 09, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
The Crew Hotel Kualanamu International Airport is located in area / city Batang Kuis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Crew Hotel Kualanamu International Airport

Jalan Arteri Bandara Kuala Namu No. 09, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372
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Lobby The Crew Hotel Kualanamu International Airport
Lobby 2 The Crew Hotel Kualanamu International Airport

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The Crew Hotel Kualanamu International Airport Rates per Night

The Crew Hotel Kualanamu International Airport room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The Crew Hotel Kualanamu International Airport hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Crew Hotel Kualanamu International Airport Location & Address

The Crew Hotel Kualanamu International Airport is located at Jalan Arteri Bandara Kuala Namu No. 09, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372. It's situated in the Deli Serdang, Medan area of Indonesia, conveniently close to the airport. The hotel is approximately 27 km from the city center.

How to go to The Crew Hotel Kualanamu International Airport from Airport

Getting from Kualanamu International Airport to The Crew Hotel Kualanamu International Airport is straightforward. Several hotel transfer options are available to suit different budgets and preferences. Here's a breakdown:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminals. This is the most direct option, taking approximately 15-20 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services offer a convenient way to get to the hotel. Simply book a ride through the app after you land.
  • Airport Shuttle (Pre-booked):

    Some hotels, including The Crew Hotel Kualanamu International Airport, offer airport shuttle services. This usually requires pre-booking.

Tips:

For the most convenient route, pre-book an airport shuttle with The Crew Hotel Kualanamu International Airport. Alternatively, Ride Hailing offers a good balance of convenience and cost.

The Crew Hotel Kualanamu International Airport Reviews & Summary

Looking for all about hotel The Crew Hotel Kualanamu International Airport? This hotel consistently receives positive Hotel reviews, particularly for its convenient location near the airport and its comfortable accommodations. Guests appreciate the hotel's cleanliness, friendly staff, and value for money.

What guests love about the hotel is its proximity to Kualanamu International Airport, making it ideal for travellers with early morning or late-night flights. Standout features include the comfortable beds, clean rooms, and efficient service. The hotel also offers a restaurant serving a variety of local and international dishes.

"Great location for a quick overnight stay before an early flight. The room was clean and comfortable, and the staff were very helpful."

The Crew Hotel Kualanamu International Airport Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The Crew Hotel Kualanamu International Airport offers a range of hotel bedroom types to suit different needs and budgets. Here's a look at the categories of hotel rooms available:

  • Standard Room:

    A comfortable and affordable option, perfect for solo travellers or couples.
  • Superior Room:

    Slightly larger than the Standard Room, offering extra space and amenities.
  • Deluxe Room:

    A more luxurious option with enhanced features and a seating area.
  • Family Room:

    Designed for families, with ample space and multiple beds.

All rooms are non-smoking and feature private bathrooms with showers. Bathtubs are available in some Deluxe Rooms. The hotel is not pet-friendly.

Hotel Facilities in The Crew Hotel Kualanamu International Airport

The Crew Hotel Kualanamu International Airport offers a range of hotel facilities to ensure a comfortable and convenient stay. These Hotel amenities cater to both business and leisure travellers. Here's a list of what you can expect:

  • Restaurant:

    Serving a variety of local and international dishes.
  • 24-Hour Front Desk:

    Providing assistance and support around the clock.
  • Free Wi-Fi:

    Available throughout the hotel.
  • Meeting Rooms:

    Equipped for business meetings and conferences.
  • Airport Shuttle:

    Offering convenient transportation to and from the airport (extra fees may apply).

The hotel also offers laundry services and luggage storage.

Hotel Buffet or Restaurant/Cafe in The Crew Hotel Kualanamu International Airport

Enjoy a delightful culinary experience at The Crew Hotel Kualanamu International Airport. The hotel restaurant offers a variety of options, from local Indonesian cuisine to international favourites. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your appetite.

  • The Crew Restaurant:

    This hotel restaurant serves breakfast, lunch, and dinner. The menu features a mix of Indonesian and international dishes. A buffet breakfast is available for approximately SGD 15 per person. Opening hours are from 6:00 AM to 10:00 PM. Signature dishes include Nasi Goreng and Mie Goreng.

The Crew Hotel Kualanamu International Airport Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? The Crew Hotel Kualanamu International Airport offers convenient airport pick-up services. This is a great option if you want to avoid the stress of finding a taxi or Ride Hailing after a long flight. Here's how to book:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. You can find the hotel's contact information on your booking confirmation. Provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While there isn't an MRT nearby, several bus stops nearby provide convenient access to the surrounding area. These bus stops offer connections to Medan and other parts of Deli Serdang. Here's a list of the nearest options:

  • Jalan Arteri Kualanamu Bus Stop:

    Located approximately 1 km from the hotel.
  • Terminal Bus Kualanamu:

    Located within the airport complex.

You can purchase bus tickets directly from the driver or at the bus terminal. Public transport card payment is not available on these routes.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Deli Serdang, Medan, offers a variety of attractions suitable for kids and adults alike. From theme parks to natural wonders, there's something for everyone. Here are a few nearby sightseeing places to consider:

  • Hillpark Sibolangit:

    A popular amusement park with rides and attractions for all ages. Located approximately 45 km from the hotel. Entry price: SGD 10 per person.
  • Hairos Water Park:

    A fun-filled water park with slides, pools, and other water activities. Located approximately 35 km from the hotel. Entry price: SGD 8 per person.
  • Rahmat International Wildlife Museum & Gallery:

    A unique museum showcasing a collection of preserved animals from around the world. Located in Medan, approximately 27 km from the hotel. Entry price: SGD 5 per person.
  • Maimun Palace:

    A historical palace showcasing Malay architecture and culture. Located in Medan, approximately 27 km from the hotel. Entry price: SGD 3 per person.
  • Tjong A Fie Mansion:

    A beautifully preserved mansion offering a glimpse into the life of a wealthy Chinese merchant. Located in Medan, approximately 27 km from the hotel. Entry price: SGD 4 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Crew Hotel Kualanamu International Airport (Deli Serdang, Medan)

Exploring the local food scene is a must when visiting Deli Serdang, Medan. From cozy cafes to bustling street food stalls, there's a culinary adventure waiting around every corner. Here are some nearby dining options to tantalize your taste buds:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • McDonald's:

    A familiar fast-food option for a quick and easy meal.
  • Pizza Hut:

    Serving a range of pizzas, pasta dishes, and appetizers.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Sate:

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles.
  • Soto Medan:

    A traditional Medan soup with coconut milk and meat.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.

Shopping places near The Crew Hotel Kualanamu International Airport (Deli Serdang, Medan)

Need to indulge in some retail therapy? While there aren't any major malls directly adjacent to the hotel, you'll find several shopping places nearby in Medan. Here are a few options to explore:

  • Centre Point Mall Medan:

    A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Sun Plaza:

    Another popular mall in Medan, offering a mix of international and local brands.
  • Medan Fair Plaza:

    A shopping center with a range of shops and a hypermarket.

Other Places to Stay Near The Crew Hotel Kualanamu International Airport

If The Crew Hotel Kualanamu International Airport isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Here are a few options in different star categories:

3 luxury/5–6 star hotels nearby.

  • JW Marriott Hotel Medan:

    A luxurious hotel with excellent amenities and service.
  • Adimulia Hotel Medan:

    A stylish hotel with a rooftop pool and stunning city views.
  • Grand Aston City Hall Medan:

    A sophisticated hotel in the heart of Medan.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

3 four-star hotels nearby.

  • Swiss-Belinn Medan:

    A comfortable and convenient hotel with a central location.
  • Aryaduta Medan:

    A well-appointed hotel with a range of facilities.
  • The Santika Premiere Dyandra Hotel & Convention Medan:

    A modern hotel with spacious rooms and a convention center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3 three-star hotels nearby.

  • OYO 1664 Residence Syariah UMSU:

    A budget-friendly option with clean and comfortable rooms.
  • RedDoorz near USU Medan:

    A simple and affordable hotel near the university.
  • Capital O 92387 Hotel Grandhika Setiabudi Medan:

    A comfortable hotel with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Whether you're travelling for business or leisure, The Crew Hotel Kualanamu International Airport offers a convenient and comfortable stay near the airport. With its range of room types, facilities, and dining options, it's a great choice for travellers looking for a hassle-free experience. Hotel availability can vary, especially during peak season, so it's always best to book in advance.

Ready to plan your trip to Deli Serdang, Medan? Make your hotel reservations through Traveloka for the best deals and a seamless booking experience. With a wide selection of hotels and accommodations to choose from, you're sure to find the perfect place to stay. Don't wait, book cheap hotels in Indonesia today and discover the beauty of Indonesia! Looking for something closer to the action? Check out cheap hotels nearby.

All facilities in The Crew Hotel Kualanamu International Airport

Functional Hall The Crew Hotel Kualanamu International Airport
Functional Hall
Lobby The Crew Hotel Kualanamu International Airport
Lobby
Exterior The Crew Hotel Kualanamu International Airport
Exterior
Others The Crew Hotel Kualanamu International Airport
Others
Restaurant The Crew Hotel Kualanamu International Airport
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast

In-room Facilities

  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Heater
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Garden
  • Massage
  • Spa

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • Laundry
  • Shops

Transportation

  • Airport transfer

Sports and Recreations

  • Cycling

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in The Crew Hotel Kualanamu International Airport

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

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Additional Policy

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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Crew Hotel Kualanamu International Airport
150
Number of floors in The Crew Hotel Kualanamu International Airport
8
Another facilities in The Crew Hotel Kualanamu International Airport
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in The Crew Hotel Kualanamu International Airport

What are available facilities at The Crew Hotel Kualanamu International Airport?
There are top facilites at The Crew Hotel Kualanamu International Airport such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Crew Hotel Kualanamu International Airport?
The standard check-in time at The Crew Hotel Kualanamu International Airport is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Crew Hotel Kualanamu International Airport provide breakfast?
Yes, The Crew Hotel Kualanamu International Airport provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Crew Hotel Kualanamu International Airport
The Crew Hotel Kualanamu International Airport has a 3.0-star rating.
How many floors does The Crew Hotel Kualanamu International Airport have?
The Crew Hotel Kualanamu International Airport has 8.
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More Reviews from Other Guests in The Crew Hotel Kualanamu International Airport

8.4
Very Good
From 5,484 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about The Crew Hotel Kualanamu International Airport
All
Staff Friendliness (58)
Accessibility (57)
Ambiance (54)
Bedroom (53)
Bathroom (45)
Hotel Area (45)
Room Space (43)
Taste (40)
Check-in/out Time (35)
Surroundings (31)
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Traveler Reviews The Crew Hotel Kualanamu International Airport

Number of reviews per page
20
40
Customer reviews
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel is close to the airport, the rooms are quite spacious, clean, many Lion Group family flight crews stay at this hotel... For food, there are quite a lot of places to eat around the hotel and the location is quite close to the sports center, you can just walk if you want to exercise or jog.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel is close to the airport and provides a shuttle and there are many places to eat on site.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is clean and comfortable, with water refills in the corridors. There's a shuttle to and from the airport. The staff is friendly. There's plenty of food nearby. Highly recommended for transit flights.
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Apta N. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Recommended, near the airport, affordable price, clean
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
This is strategic, perfect for a transit stop before your next flight.
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ZUHRI H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the prices are affordable and the service is excellent.
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ZUHRI H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly hotel staff, affordable room rates and excellent service
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It's really cool, the hotel is comfortable, close by. But when I was in the room, there was a small cockroach, but it was okay.
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Sofyan
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I've stayed at this hotel several times. It's clean, comfortable, and has a very lively nightlife. Highly recommended.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean and comfortable, great hospitality
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Tatiana T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good place to stop before early flight. Clean, friendly.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The AC is not working optimally and needs to be repaired. I turned it off when I left the room, but when I turned it on, it didn't work. I had to call MTC.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel environment is very comfortable and there are many restaurants and cafes around the hotel.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel environment is very comfortable and it is easy to find food around the hotel because there are many restaurants and cafes.
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m***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I stayed here for transit, everything ok.
1 people find it helpful
H***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The service is good, the staff is friendly, the location is good.
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Ismed S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Excellent and worth it to the price we paid.
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Muhamad F. b. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very close to the airport, around 15 minutes, and they provided a free shuttle to the airport. There are shops nearby, and there is also a hub market to buy oleh-oleh. Really recommended to stay one night before flying the next day.
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Accommodation's Reply
06 Sep 2025
Dear Customer. Management would like to thank you for your trust in staying at The Crew Hotel as a place to rest while in Deliserdang / Kualanamu. We also thank you for your positive comments / input for The Crew Hotel, and we will strive to improve our services and facilities. If you need further information, please contact us directly at 0823 6521 1199. We look forward to welcoming you back to The Crew Hotel Kno, thank you for your attention. Management
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Arafik A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff is nice and friendly, very satisfying.
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Accommodation's Reply
06 Sep 2025
Dear Customer. Management would like to thank you for your trust in staying at The Crew Hotel as a place to rest while in Deliserdang / Kualanamu. We also thank you for your positive comments / input for The Crew Hotel, and we will strive to improve our services and facilities. If you need further information, please contact us directly at 0823 6521 1199. Our greetings to all the family, we look forward to your return to The Crew Hotel Kno, thank you for your attention. Management
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Y***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 17 week(s) ago
For this price, the room and cleanliness are okay. The only downside is the poor communication with the reception staff. When asked questions or spoken to, they didn't make eye contact with guests, were unfriendly, and seemed busy with themselves, giving the impression of being disrespectful. Please improve the service from the staff.
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Accommodation's Reply
06 Sep 2025
Dear Customer. Management would like to thank you for your trust in staying at The Crew Hotel as a place to rest while in Deliserdang / Kualanamu. We also thank you for your positive comments / input for The Crew Hotel, and we will strive to improve our services and facilities. If you need further information, please contact us directly at 0823 6521 1199. Our greetings to all the family, we look forward to your return to The Crew Hotel Kno, thank you for your attention. Management
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Number of reviews per page
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Exterior 4 The Crew Hotel Kualanamu International Airport

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 5,484 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about The Crew Hotel Kualanamu International Airport
All
Staff Friendliness (58)
Accessibility (57)
Ambiance (54)
Bedroom (53)
Bathroom (45)
Hotel Area (45)
Room Space (43)
Taste (40)
Check-in/out Time (35)
Surroundings (31)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Crew Hotel Kualanamu International Airport

Number of reviews per page
20
40
Customer reviews
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel is close to the airport, the rooms are quite spacious, clean, many Lion Group family flight crews stay at this hotel... For food, there are quite a lot of places to eat around the hotel and the location is quite close to the sports center, you can just walk if you want to exercise or jog.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel is close to the airport and provides a shuttle and there are many places to eat on site.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is clean and comfortable, with water refills in the corridors. There's a shuttle to and from the airport. The staff is friendly. There's plenty of food nearby. Highly recommended for transit flights.
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Apta N. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Recommended, near the airport, affordable price, clean
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
This is strategic, perfect for a transit stop before your next flight.
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ZUHRI H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the prices are affordable and the service is excellent.
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ZUHRI H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly hotel staff, affordable room rates and excellent service
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It's really cool, the hotel is comfortable, close by. But when I was in the room, there was a small cockroach, but it was okay.
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Sofyan
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I've stayed at this hotel several times. It's clean, comfortable, and has a very lively nightlife. Highly recommended.
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Verified Traveler
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10.0
/10
Reviewed 8 week(s) ago
Clean and comfortable, great hospitality
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Tatiana T.
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Leisure
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10.0
/10
Reviewed 9 week(s) ago
Good place to stop before early flight. Clean, friendly.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The AC is not working optimally and needs to be repaired. I turned it off when I left the room, but when I turned it on, it didn't work. I had to call MTC.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 13 week(s) ago
The hotel environment is very comfortable and there are many restaurants and cafes around the hotel.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 13 week(s) ago
The hotel environment is very comfortable and it is easy to find food around the hotel because there are many restaurants and cafes.
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m***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I stayed here for transit, everything ok.
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H***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The service is good, the staff is friendly, the location is good.
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Ismed S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Excellent and worth it to the price we paid.
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Muhamad F. b. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very close to the airport, around 15 minutes, and they provided a free shuttle to the airport. There are shops nearby, and there is also a hub market to buy oleh-oleh. Really recommended to stay one night before flying the next day.
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Accommodation's Reply
06 Sep 2025
Dear Customer. Management would like to thank you for your trust in staying at The Crew Hotel as a place to rest while in Deliserdang / Kualanamu. We also thank you for your positive comments / input for The Crew Hotel, and we will strive to improve our services and facilities. If you need further information, please contact us directly at 0823 6521 1199. We look forward to welcoming you back to The Crew Hotel Kno, thank you for your attention. Management
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Arafik A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff is nice and friendly, very satisfying.
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Accommodation's Reply
06 Sep 2025
Dear Customer. Management would like to thank you for your trust in staying at The Crew Hotel as a place to rest while in Deliserdang / Kualanamu. We also thank you for your positive comments / input for The Crew Hotel, and we will strive to improve our services and facilities. If you need further information, please contact us directly at 0823 6521 1199. Our greetings to all the family, we look forward to your return to The Crew Hotel Kno, thank you for your attention. Management
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Y***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 17 week(s) ago
For this price, the room and cleanliness are okay. The only downside is the poor communication with the reception staff. When asked questions or spoken to, they didn't make eye contact with guests, were unfriendly, and seemed busy with themselves, giving the impression of being disrespectful. Please improve the service from the staff.
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Accommodation's Reply
06 Sep 2025
Dear Customer. Management would like to thank you for your trust in staying at The Crew Hotel as a place to rest while in Deliserdang / Kualanamu. We also thank you for your positive comments / input for The Crew Hotel, and we will strive to improve our services and facilities. If you need further information, please contact us directly at 0823 6521 1199. Our greetings to all the family, we look forward to your return to The Crew Hotel Kno, thank you for your attention. Management
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