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The Grove Suites by GRAND ASTON
The Grove Suites by GRAND ASTON
Hotels
Kawasan Rasuna Epicentrum, Jl. H.R. Rasuna Said - Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12960
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8.7
Impressive
From 2,502 reviews
About Accommodation
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Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
What Guests Say About Their Stay
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Strategic Location (23)
Friendly Staffs (13)
Clean Room (1)
Affordable Price (1)
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Overall Rating & Reviews
From 2,502 verified guests reviews
8.7
Impressive
Fantastic
1,015
Very Good
1,140
Satisfying
75
Average
272
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (23)
friendly staffs (13)
clean room (1)
affordable price (1)
excellent service (2)
tasty breakfast (7)
spacious room (49)
great room (3)
varied breakfast (1)
tasty food (15)
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ST
Suri T. F.
Staycation
10
/ 10
22 Jan 2023
Always great experience staycation here. All services are excellent and breakfast has a good taste. Love the vibes, will be back for another stay
+2
Photos
1 liked this review
Accommodation's Reply
27 Jan 2023
Dear Ms. Suri,
Greetings from The Grove Suites by GRAND ASTON
Thank you for having the time to review our property, we are so delighted about your positive review! Thank you once again for your stay and feedback, we look forward to welcoming you back soon!
Best regards,
The Management of The Grove Suites by GRAND ASTON
Dealdi A.
This is a private profile
Staycation
9.7
/ 10
25 Apr 2022
Awesome room and service for the price.
+2
Photos
3 liked this review
Accommodation's Reply
12 May 2022
Dear Dealdi,
Warm greetings from The Grove Suites by GRAND ASTON
First of all, we thank you for taking the time to provide a valuable review and also for staying at our property. Thank you also for sharing photos of the interior of our 1 bedroom suites so that other tourists can enjoy them too.
In the future we will be very pleased to welcome you back to The Grove Suites by GRAND ASTON.
Best Regards,
Freddy Triono
General Manager
NL
Naldo L.
Staycation
9.7
/ 10
26 Nov 2021
Definitely will be back here!
1 liked this review
Accommodation's Reply
09 Dec 2021
Hello Naldo,
Greetings from The Grove Suites by GRAND ASTON
Thank you for taking the time to leave a pleasant positive review and happy to know that you enjoyed your stay with us. We will also definitely look forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!
Best Regards,
Freddy Triono
General Manager
Wienda S. I.
This is a private profile
Staycation
8.8
/ 10
19 May 2022
This was my second time stayed here. I booked one bedroom suite without breakfast, since I'm not a morning person. Good thing, their room service open 24 hours, very convenient. The foods were tasty and well presented. The room is well maintained, clean and spacious. Staffs also very polite and helpful. The building is within strategic point, I could easily reach shopping centre, movie theaters, sports facility and offices. The only downside was only the elevator access from basement parking area, one elevator only to serve to basement 2. On a packed days, I need to wait approximately 10 to 15 minutes and the basement hallway was hot because the air conditioner didn't operated. Aside from the hot basement hall, I enjoyed my stay here and definitely will come back.
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2 liked this review
Accommodation's Reply
06 Jun 2022
Dear Wienda,
Greetings from The Grove Suites by GRAND ASTON
First of all, we would like to thank you for taking the time to review our property, it is a very valuable suggestion from our guests on supporting our mission to serve you better every day.
Representing the entire management and employees of The Grove Suites Hotel we apologize for the inconvenience in services we provide to you and your family regarding elevator access and hot basement. We hope this does not lessen your wish to coming back and stay with us, we look forward to welcoming you and your family back at The Grove Suites by GRAND ASTON.
Best regards,
The Management of The Grove Suites by GRAND ASTON
ER
Eka R. N. R.
Staycation
8.5
/ 10
22 Jan 2022
Best experience with the grove suite.
1 liked this review
Accommodation's Reply
10 Feb 2022
Dear Eka,
Greetings from The Grove Suites by GRAND ASTON.
We’re grateful for your time to share your rating and feedback with us. Glad to know that you enjoyed your stay, look forward to seeing you again in the near future!
Best regards,
Freddy Triono
General manager
sw
sujana w.
Staycation
5.7
/ 10
27 Feb 2022
Worst experience in my life, they have kitchen but can't provide any sponge and kitchen soap for cleaning. Don't come here especially if you bring kids, it's so dirty if you look closely, we stayed here for 3 nights after spending 10 nights in other serviced apartment in around kuningan too. Since its still covid, we didn't let any cleaning service to come in, and they didn't even bother to send any drinks at all for the whole 3 nights stay. Even worst when I called asking for extra facial tissue, the reception lady said this, "do you still need it? Since we saw you bought paper towel" I was left dumbfounded hearing that. Never reviewed until this detailed but I think people need to know that to expect in this hotel
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5 liked this review
Andiyana G. S.
Staycation
10
/ 10
22 Nov 2023
Stay here in the Family Suite room type, containing two rooms, complete with facilities. It's a bit far from the lobby to check in, but the staff is nice and friendly. Got a room on the 8th floor, smoking room, when you first entered the room was spacious, there was a living room, the kitchen was complete too. But the AC wasn't cold enough and was immediately responded to and justified. There are lots of freebies too. The facilities in the room are complete, the mattress is very comfortable. Get afternoon tea too. The breakfast is the best! Complete and delicious everything. The swimming pool is also okay. The most important thing is that I really like the service here, all the staff are friendly and kind here. Will definitely stay here again. Thank You.
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+2
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Accommodation's Reply
23 Nov 2023
Hello Mr Andiyana Galih Saputra, Warm greetings from The Grove Suites by grand aston. Thank you for the special response to The Grove Suites by grand aston, we always try to provide the best service and comfort for all guests. We are happy to know that you were satisfied and had comfort during your stay with us. We look forward to your next visit with your family to share a more enjoyable experience. Best Regards, Management of The Grove Suites by grand aston.
novi n.
Holiday
10
/ 10
09 Jul 2023
The check-in process was fast, at first I got the 3rd floor with no view, I was disappointed to be offered a room upgrade solution with a better view on the 7th floor. The children liked the view overlooking the pool, the room had 2 TVs with a full kitchen with cooking utensils, varied breakfast, good taste , there is a playtime im door, in the swimming pool area there are facilities for playing mini golf darts, a playground with a mini trampoline, the groove very good service and all facilities are complete, next time bring the kids here again for a staycation thank you The Grove.
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Accommodation's Reply
10 Jul 2023
Hello Ms. Novi Nurcahyanti, Warm greetings from The Grove Suites by grand aston. Thank you for the special response to The Grove Suites by grand aston, we always try to provide the best service and comfort for all guests. We are happy to know that you were satisfied and had comfort during your stay with us. We look forward to your next visit with your family to share a more enjoyable experience. Best Regards, Management of The Grove Suites by grand aston.
EC
Endah C. R.
Staycation
10
/ 10
04 Jan 2023
The title is Impromptu Staycation, got a recommendation from a friend, he said it was good, uh it turned out really good, all the staff were friendly, the rooms were clean and spacious, yes because * 5, the swimming pool has clear water, the breakfast is complete and so so it tastes. I'll be back to stay here again. Satisfied anyway.
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5 liked this review
Accommodation's Reply
09 Jan 2023
Hello Ms. Endah,
Warm greetings from The Grove Suites by GRAND ASTON
On behalf of the Management and all staff of The Grove Suites, thank you for making The Grove Suites the choice of stay with excellent reviews! We look forward to welcoming you back to The Grove Suites by GRAND ASTON, wish you good health and have a great day!
Best Regards,
Manajemen The Grove Suites by GRAND ASTON
zp
zulfikar p.
Staycation
10
/ 10
10 Mar 2022
The hotel is good, the rooms are large and the contents are complete, the food is all delicious.
1 liked this review
Accommodation's Reply
06 Apr 2022
Hi Mr Zulfikar,
Warm greetings from The Grove Suites by GRAND ASTON
First of all, we thank you for taking the time to provide a valuable review and also for staying at our property. We are very happy to serve wholeheartedly so as to provide extra comfort for you and your family.
In the future we will be very pleased to welcome you back to The Grove Suites by GRAND ASTON.
Best Regards,
Freddy Triono
General Manager
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Location Info
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Kawasan Rasuna Epicentrum, Jl. H.R. Rasuna Said - Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12960
Discover More About The Grove Suites by GRAND ASTON
Location
Staying at The Grove Suites by GRAND ASTON is a good choice when you are visiting Kuningan.
The hotel is located only 2.53 km away from BNI City Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About The Grove Suites by GRAND ASTON
From business event to corporate gathering, The Grove Suites by GRAND ASTON provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at The Grove Suites by GRAND ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Grove Suites by GRAND ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Grove Suites by GRAND ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Grove Suites by GRAND ASTON.
All Facilities
Common Space
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- 24-hour room service
- Room service
- Parking
- Safety deposit box
- WiFi in public area
- Coffee shop
- Restaurant
Things to Do
- Massage
- Fitness center
- Spa
- Outdoor pool
- Garden
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Business center
- Meeting facilities
Food and Drinks
- Bar
Transportation
- Airport transfer
Connectivity
- LAN Internet
General
- Smoking area
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 23-10-2023 to 6-11-2023.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently Asked Questions
What are available facilities at The Grove Suites by GRAND ASTON?
There are top facilites at The Grove Suites by GRAND ASTON such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Grove Suites by GRAND ASTON?
The standard check-in time at The Grove Suites by GRAND ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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