Retrieve Booking
Log In

Log in to your account

No account yet?
Or log in with:
  1. Hotel
  2. Indonesia(22,231 hotel)
  3. East Kalimantan(369 hotel)
  4. Balikpapan(215 hotel)
  5. Central Balikpapan(24 hotel)
  6. The New Benakutai Hotel and Apartment

The New Benakutai Hotel and Apartment

Jalan Jendral A Yani No.33, Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76113
Common Area The New Benakutai Hotel and Apartment
Borneo Restaurant The New Benakutai Hotel and Apartment
Common Area The New Benakutai Hotel and Apartment
Common Area The New Benakutai Hotel and Apartment
See all photos
According to 1,323 guests
Good place in the middle of the city. Good service
Ahmar Y. M.
See all reviews
Based on 15 traveler reviews
Hotel facility
24-Hour Front Desk
Swimming Pool

Nearby attractions
Plaza Balikpapan
(1.94 km)
Ocean's Resto
(2.10 km)
Aqua Boom Waterpark
(2.45 km)
Pentacity Shopping Mall
(2.54 km)
Cheaper if you book through app now. Click here to download.
Review by Traveloka users

Based on 1,323 reviews

Very Good
Show reviews that mention...
Definitely not coming back again.
- Family vacation
good hotel with their facilities, awesome hospitality and friendly crew. awesome experience.
Interior and furniture design in the room was to old, breakfast not represent as 3 star hotel.
- Family vacation
I like those artistic style. But the lift was so old and scary 😲😊
old facilities and urgent the lift need maintain.
Not higienis ,bed, wash room , and the exhaust fan for smoking room its broke
It needs a lot of repairs, the food is not complete, the lift is broken
very bad. dirty sink water, less responsive service.
Dirty carpet in all alley, stinky alley, bad WiFi signal in all areas (or maybe there is no WiFi at all), bad breakfast, dirty pool (a lot of falling leaves), the interior (model and material) of this hotel is never changed since 25 years ago!
- Business travel
I grew up in Balikpapan in the late 70’s all the way to mid 90’s. The benakutai is not how it used to be. I don’t think new benakutai is the right name for it! Start from the customer service, they are not properly train! They don’t know how to greet their guests, I noticed this upon arrival. No one, especially the front desk, says or do any welcoming gestures. They should not be working in the hotel. My room is like one of those room in the horror movies. The pillows and the sheets has brown stains and the smell in the room was not pleasant. Very dirty! The towels was dirty! I’m pretty sure they still using the same towel from 20 years ago. The water was not clean. When I turn on the water to brush my teeth, it came out with brown muddy like color. I complained about this water issue, and they told me to just let the water runs a while and it will eventually be clean again, by the way they did not apologize for any of these. The sound of the elevator makes during my stays was horrible, again, it sounded like a haunted place in a horror movie. I also noticed that the fire extinguisher have not been inspected since the early y2k. I will never stay there again, and I will not recommend this new Benakutai to anyone. The name new Benakutai, should be old smelly dirty noisy Benakutai hotel.

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • WiFi in public area
  • Hotel Services
    • Bellhop
    • 24-hour security
    • Laundry service
    • 24-hour Receptionist
  • Things to Do
    • Garden
    • Massage
    • Outdoor pool
    • Spa
  • General
    • AC
    • Non-smoking room
    • Smoking area
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Food and Drinks
    • Bar
  • Shuttle Service
    • Airport transfer (surcharge)
  • Business Facilities
    • Meeting facilities
  • Nearby Facilities
    • ATM/Banking

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

<p> <b>Location</b><br> The New Benakutai Hotel and Apartment is located in area / city Central Balikpapan. </p> <p>The hotel has a very good location, also near the Sultan Aji Muhammad Sulaiman Airport (BPN), which is only 6.81 km away.</p> <p> There are plenty of tourist attractions nearby, such as Plaza Balikpapan within 1.94 km, and Ocean's Resto within 2.1 km. </p> <p> <b>About The New Benakutai Hotel and Apartment</b> </p> <p> Whether you are planning an event or other special occasions, The New Benakutai Hotel and Apartment is a great choice for you with a large and well-equipped function room to suit your requirements. </p> <p> From business event to corporate gathering, The New Benakutai Hotel and Apartment provides complete services and facilities that you and your colleagues need. </p> <p> Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. </p> <p>Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.</p> <p>Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.</p> <p>24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.</p> <p>Savor your favorite dishes with special cuisines from The New Benakutai Hotel and Apartment exclusively for you.</p> <p>WiFi is available within public areas of the property to help you to stay connected with family and friends.</p> <p> Enjoy luxurious treats and incomparable experience by staying at The New Benakutai Hotel and Apartment. </p>

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.