The Southern Hotel Surabaya

Hotels
Preferred Partner Plus
9.1
/10
Exceptional
310 reviews

What Guests Say About Their Stay

F***n
10.0
/ 10
It's really nice to stay here, this is the second time, previously before changing the name, the staff was friendly and very helpful, I was quite bothered when checking in for birthday greetings for two rooms, but was served very well and when checking out I even left some things behind, they helped me find them and found them.. the swimming pool is also nice, the kids don't want to stop swimming.. if possible, maybe next time a children's pool under 5 years old can be added... Hopefully the service will remain OK and get better... thank you
See original
I***e
10.0
/ 10
Nice hotel with nice and helpful staff. Comfortable room and tasty food. Just a few minutes' walk to a convenience store.
Benny P.
9.4
/ 10
Good service, friendly staff, nice and clean room, around the hotel there are quite a lot of good places to eat. The variety of food is good and quite tasty.
See original
E***y
10.0
/ 10
the best budget hotel I've ever stayed in. clean and fragrant in all the rooms, there are additional pillows which are very useful if you bring children. not only pillows, but there are also bolsters (this is rarely available in other hotels). soap + shampoo is also different from other hotels, makes you addicted to bathing. basically this hotel is very comfortable. when I stayed, I took the sahur package, even though it was still 3 o'clock but the sahur menu was very complete. i love the southern hotel ❤
See original
L***a
10.0
/ 10
The hotel is comfortable, the staff is friendly and always ready to help. The surprise was that the room I booked had free snacks and drinks, not only on the first day but also on the following days. Thank you, The Southern, hopefully it will be better in the future.
See original
In the Area
See Map
Jl Jemursari No 110-112, Surabaya, Indonesia, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60237

Main Facilities

Read More
This accommodation offers:
Bar
Pool or Snooker
Swimming pool
Laundry service
Airport transfer
Restaurant
Luggage storage
Elevator
Fitness center
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located near Airport
Modern Swimming Pool
+1 more
The Southern Hotel Surabaya is located in area / city Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Southern Hotel Surabaya

Jl Jemursari No 110-112, Surabaya, Indonesia, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60237
Discover More Places
Lobby The Southern Hotel Surabaya
Exterior 2 The Southern Hotel Surabaya

Discover More About The Southern Hotel Surabaya

The Southern Hotel Surabaya Rates per Night

Looking for the best The Southern Hotel Surabaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! The Southern Hotel Surabaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

The Southern Hotel Surabaya Location & Address

The Southern Hotel Surabaya is located at Jl Jemursari No 110-112, Surabaya, Indonesia, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60237. It's situated in the Surabaya area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to The Southern Hotel Surabaya from Airport

Getting from Juanda International Airport (SUB) to The Southern Hotel Surabaya is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, Surabaya has you covered. Here's a breakdown of how to make your hotel transfer as smooth as possible.
  • Taxi (Most Direct):

    Taxis are readily available at the airport. Simply head to the official taxi stand, and you'll be on your way. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are a popular and convenient way to get around Surabaya. Simply book a ride through the app, and your driver will meet you at the designated pick-up point.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers an affordable way to reach the city center. From there, you can take a taxi or Ride Hailing to The Southern Hotel Surabaya. This option takes longer but is significantly cheaper.
  • Traveloka Airport Transfer (Pre-Booked Peace of Mind):

    For ultimate convenience, pre-book an airport transfer through Traveloka. A driver will be waiting for you upon arrival, ensuring a seamless journey to your hotel.
Tips: For the most convenient route, consider pre-booking an airport transfer through Traveloka, especially if you're arriving late at night or with a lot of luggage. This ensures a hassle-free start to your Surabaya adventure.

The Southern Hotel Surabaya Reviews & Summary

Looking for all the details about The Southern Hotel Surabaya? Want to know what other travellers think? This hotel consistently receives positive hotel reviews, making it a popular choice for visitors to Surabaya. Guests love the hotel's central location, making it easy to explore the city's attractions. The friendly and helpful staff are frequently praised, and the comfortable rooms ensure a relaxing stay. A standout feature is the rooftop pool, offering stunning city views. Here's a short review to encourage bookings: "The Southern Hotel Surabaya exceeded my expectations! The staff were incredibly welcoming, the room was spotless, and the rooftop pool was a dream. I highly recommend this hotel for anyone visiting Surabaya."

The Southern Hotel Surabaya Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The Southern Hotel Surabaya offers a variety of hotel bedroom types to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone.
  • Standard Room:

    These comfortable rooms are perfect for solo travellers or couples. Choose between smoking and non-smoking options.
  • Deluxe Room:

    Enjoy extra space and enhanced amenities in the Deluxe Rooms. Some rooms offer city views.
  • Executive Suite:

    Indulge in luxury with a separate living area and a bathtub in the Executive Suites.
  • Family Room:

    Ideal for families, these rooms offer ample space and multiple beds.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms feature wider doorways and accessible bathrooms.
The Southern Hotel Surabaya is not a pet-friendly hotel.

Hotel Facilities in The Southern Hotel Surabaya

When choosing a hotel, the hotel facilities can greatly enhance your experience. The Southern Hotel Surabaya boasts a range of hotel amenities designed to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find it here.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay in shape with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment. Prices vary.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected with computers and printing services.
  • Free Wi-Fi:

    Enjoy complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in The Southern Hotel Surabaya

Food lovers rejoice! The Southern Hotel Surabaya offers a delightful array of dining options, from a sumptuous hotel buffet to a cosy hotel cafe. Whether you're craving local Indonesian cuisine or international flavours, you'll find something to satisfy your taste buds.
  • The Garden Restaurant:

    Indulge in a lavish hotel buffet featuring Indonesian and international dishes. Price: SGD 35 per person. Opening hours: 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy light snacks, coffee, and cocktails in a relaxed setting. Opening hours: 10:00 AM to 11:00 PM.
  • Poolside Bar:

    Sip on refreshing drinks and enjoy stunning city views. Opening hours: 11:00 AM to 8:00 PM.
The Garden Restaurant is known for its signature dish, Nasi Goreng Istimewa, a flavorful fried rice dish with a variety of toppings.

The Southern Hotel Surabaya Airport pickups and How to Book

Need a convenient hotel to airport transfer? The Southern Hotel Surabaya offers airport pick-up services to ensure a hassle-free arrival. Booking a hotels with airport shuttle is easy and can be arranged in advance. To book an airport pick-up, simply contact the hotel directly at least 24 hours before your arrival. Provide your flight details and estimated arrival time, and a driver will be waiting for you at the airport.

Nearby MRT Station & Bus Stops

Navigating Surabaya is easy with its network of public transportation. The Southern Hotel Surabaya is conveniently located near several MRT nearby and bus stops nearby, making it easy to explore the city.
  • MRT Station Gubeng:

    Approximately 2 km from the hotel.
  • Bus Stop Tunjungan Plaza:

    Approximately 500 meters from the hotel.
To use the public transportation system, you'll need a prepaid card, which can be purchased at most MRT stations and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya offers a variety of nearby places to go that are perfect for kids and adults alike. From thrilling theme parks to fascinating museums, there's something for everyone.
  • Surabaya Zoo:

    Get up close and personal with a variety of animals. Distance: 5 km from the hotel. Entry price: SGD 7.
  • Kenjeran Beach:

    Enjoy a day of sun, sand, and sea. Distance: 10 km from the hotel. Entry price: Free.
  • Suroboyo Carnival Park:

    Experience thrilling rides and attractions. Distance: 8 km from the hotel. Entry price: SGD 15.
  • House of Sampoerna:

    Learn about the history of tobacco production in Indonesia. Distance: 3 km from the hotel. Entry price: Free.
  • Tunjungan Plaza:

    Shop, dine, and catch a movie at this popular shopping mall. Distance: 500 meters from the hotel. Entry price: Free (activities vary).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Southern Hotel Surabaya (Surabaya)

Craving some delicious nearby dining options? Surabaya boasts a vibrant culinary scene, with plenty of local food and international flavours to choose from. Whether you're in the mood for a cosy cafe or some authentic street food, you'll find it all near The Southern Hotel Surabaya.

Cafes/Restaurants:

  • Kopi Kenangan:

    Enjoy a variety of coffee drinks and light snacks.
  • Excelso Coffee:

    A popular coffee chain serving coffee, tea, and pastries.
  • Bon Ami Restaurant:

    A well-known restaurant serving Indonesian and international cuisine.

Local Street Food:

  • Nasi Goreng:

    A classic Indonesian fried rice dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    A vegetable salad with peanut sauce dressing.
  • Soto Ayam:

    A flavorful chicken soup.
  • Rawon:

    A rich beef stew with a distinctive black colour.

Shopping places near The Southern Hotel Surabaya (Surabaya)

Looking for some retail therapy? Surabaya offers a variety of nearby shopping destinations, from bustling markets to modern malls near hotel. Whether you're searching for souvenirs, designer goods, or everyday essentials, you'll find it all here.
  • Tunjungan Plaza:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Grand City Mall:

    Another popular mall with a mix of local and international brands.
  • Pasar Atum:

    A traditional market where you can find everything from clothing to electronics.

Other Places to Stay Near The Southern Hotel Surabaya

Need an alternative to The Southern Hotel Surabaya? Surabaya offers a wide range of accommodations to suit every budget and preference. Whether you're looking for a luxurious five star hotels near me or an affordable hotels nearby, you'll find the perfect place to stay.

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel with stunning city views.
  • JW Marriott Hotel Surabaya:

    A sophisticated hotel with excellent amenities.
  • The Westin Surabaya:

    A modern hotel with a focus on wellness.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    A stylish hotel with a rooftop pool.
  • Four Points by Sheraton Surabaya:

    A comfortable hotel with a convenient location.
  • Singgasana Hotel Surabaya:

    A traditional hotel with a beautiful garden.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Hotel NEO+ Gubeng Surabaya:

    A modern and affordable hotel.
  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly hotel with a minimalist design.
  • Quest Hotel Surabaya:

    A comfortable hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the vibrant city of Surabaya? The Southern Hotel Surabaya offers a comfortable and convenient base for your adventures. With its central location, excellent facilities, and friendly service, it's the perfect choice for both business and leisure travellers. Don't miss out on the best hotel availability and secure your room booking today! Book your stay at The Southern Hotel Surabaya through Traveloka for the best deals and a seamless booking experience. Start planning your Surabaya adventure now! book cheap hotels in Indonesia cheap hotels nearby

All facilities in The Southern Hotel Surabaya

Bar, Cafe and Lounge The Southern Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool The Southern Hotel Surabaya
Swimming Pool
Entertainment Facility The Southern Hotel Surabaya
Entertainment Facility
Fitness Center The Southern Hotel Surabaya
Fitness Center
Functional Hall The Southern Hotel Surabaya
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Transportation

  • Airport transfer

Kids and Pets

  • CRIBS

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Southern Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Southern Hotel Surabaya
132
Number of floors in The Southern Hotel Surabaya
10
Another facilities in The Southern Hotel Surabaya
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Southern Hotel Surabaya

What is normal check-in & check-out time at The Southern Hotel Surabaya?
The standard check-in time at The Southern Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Southern Hotel Surabaya provide breakfast?
Yes, The Southern Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Southern Hotel Surabaya
The Southern Hotel Surabaya has a 4.0-star rating.
How many floors does The Southern Hotel Surabaya have?
The Southern Hotel Surabaya has 10.
How many rooms are available at The Southern Hotel Surabaya
The Southern Hotel Surabaya has 132.
See All

More Reviews from Other Guests in The Southern Hotel Surabaya

9.1
Exceptional
From 310 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

9.1

Location

9.2

Service and Facilites

9.0

People often mention about The Southern Hotel Surabaya
All
Bedroom (49)
Staff Friendliness (47)
Ambiance (46)
Bathroom (44)
Hotel Area (40)
Accessibility (38)
Room Space (38)
Taste (35)
Family Friendly (34)
Check-in/out Time (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Southern Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
F***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Comfortable, standard room size for short stays (1-3 days), easy to reach location, from and to Juanda airport is also quite fast.
Translated by Google Icon
See original
Find this review helpful?
i***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Istiqomah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was clean and comfortable, the service was satisfactory and the breakfast was also delicious.
Translated by Google Icon
See original
Find this review helpful?
Z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
I ordered 2 deluxe rooms through the application, at the time of check-in only 1 room was available, while the other room was still being prepared until 16.11.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr. Z*i, Warm greetings from The Southern Hotel Surabaya. Thank you for rating your experience during your visit to The Southern Hotel Surabaya. We are pleased that you felt comfortable and enjoyed the facilities at our hotel. We understand that room waiting time can affect your experience during your stay, therefore our staff is happy to assist you with any issues you may encounter. Our staff strives to provide the best by handing over one of the rooms early and immediately coordinating with the team to expedite the cleaning process of the other rooms while maintaining quality. We will continue to strive our best in improving the quality of our service to guests. We look forward to your next visit to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager.
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Room is spacious. Location lumayan. Cleanliness ok, but can be improved. Hydrovacuuming the bed can be an improvement.
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr/Ms G*t, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are pleased that overall you felt comfortable and enjoyed the facilities at our hotel. To maintain quality and service, our staff are happy to always thoroughly clean the rooms, including the beds. We sincerely hope that you can share your experience in detail during your visit to The Southern Hotel Surabaya, so that it can be used as an evaluation material for us. We would be very happy and appreciate it if you could contact us at Whatsapp Number +6811******5. We will continue to strive our best in improving the quality of our service to guests. We look forward to your next visit to The Southern Hotel Surabaya. Best regards, Kencana Herdianto. General Manager.
Translated by Google Icon
See original
D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Friendly staff, clean hotel, will stay again if I go to Surabaya
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. D*n, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Profile Picture
LAODE D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel looks like an old building, but the staff service and cleanliness are quite good, and the food could be more varied. Since I stayed for 3 nights with my family, the breakfast variety was limited.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Mr. Laode D., Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Redy R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly. The location is close to minimarkets and restaurants.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr. Redy R, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Dina M. B. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel is nice, the rooms are adequate, not too small and not too large. The food is delicious and has a wide variety.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Dear Ms. Dina, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Benita T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I stayed at many hotels in Surabaya before this trip and so far this hotel exceeds the others! From express check in, bed and sleep quality, and breakfast (compare to others with the same price). The staffs are also friendly and helpful. The only thing I wish would be better isnthe swimming pool. If other guests are using the pool, it became uncomfortable because of the small pool size. And also when we swam, suddenly there's a smoke from the neighbor who we were burning their trash. Overall, I would stay again at this hotel (but sadly I won't be swimming anymore).
Read More
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Dear Ms. Benita Theda, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
A***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
1 people find it helpful
A***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
Find this review helpful?
Z***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
near the Unusa campus and restaurant food according to taste
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel is nice, clean, the staff is friendly, but I was a little disappointed when I wanted to borrow a bowl in the lobby, I was told to go straight to the front of the welcome drink area, but the lady said it was impossible to bring it to the room (lah). Then I was told to call 2 people, eh, I went upstairs again and hm the phone was wrong, no, hmm, I automatically went down to the lobby and asked for a bowl to be brought to me 🥹
Read More
Translated by Google Icon
See original
Find this review helpful?
F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It's really nice to stay here, this is the second time, previously before changing the name, the staff was friendly and very helpful, I was quite bothered when checking in for birthday greetings for two rooms, but was served very well and when checking out I even left some things behind, they helped me find them and found them.. the swimming pool is also nice, the kids don't want to stop swimming.. if possible, maybe next time a children's pool under 5 years old can be added... Hopefully the service will remain OK and get better... thank you
Read More
Translated by Google Icon
See original
2 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The room is clean... Good service..
Translated by Google Icon
See original
Find this review helpful?
I***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel with nice and helpful staff. Comfortable room and tasty food. Just a few minutes' walk to a convenience store.
Find this review helpful?
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
It was good except the swimming pool can not be used because of renovation. It should be notified in front to the customer.
Find this review helpful?
Hendrik o.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
- Comfortable - Clean - Good breakfast, especially for the kids. - I've been a regular at this hotel. Thank you.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and responds quickly to requests well, will stay here again when going to Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bar, Cafe and Lounge 4 The Southern Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 310 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

9.1

Location

9.2

Service and Facilites

9.0

People often mention about The Southern Hotel Surabaya
All
Bedroom (49)
Staff Friendliness (47)
Ambiance (46)
Bathroom (44)
Hotel Area (40)
Accessibility (38)
Room Space (38)
Taste (35)
Family Friendly (34)
Check-in/out Time (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Southern Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
F***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Comfortable, standard room size for short stays (1-3 days), easy to reach location, from and to Juanda airport is also quite fast.
Translated by Google Icon
See original
Find this review helpful?
i***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Istiqomah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was clean and comfortable, the service was satisfactory and the breakfast was also delicious.
Translated by Google Icon
See original
Find this review helpful?
Z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
I ordered 2 deluxe rooms through the application, at the time of check-in only 1 room was available, while the other room was still being prepared until 16.11.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr. Z*i, Warm greetings from The Southern Hotel Surabaya. Thank you for rating your experience during your visit to The Southern Hotel Surabaya. We are pleased that you felt comfortable and enjoyed the facilities at our hotel. We understand that room waiting time can affect your experience during your stay, therefore our staff is happy to assist you with any issues you may encounter. Our staff strives to provide the best by handing over one of the rooms early and immediately coordinating with the team to expedite the cleaning process of the other rooms while maintaining quality. We will continue to strive our best in improving the quality of our service to guests. We look forward to your next visit to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager.
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Room is spacious. Location lumayan. Cleanliness ok, but can be improved. Hydrovacuuming the bed can be an improvement.
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr/Ms G*t, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are pleased that overall you felt comfortable and enjoyed the facilities at our hotel. To maintain quality and service, our staff are happy to always thoroughly clean the rooms, including the beds. We sincerely hope that you can share your experience in detail during your visit to The Southern Hotel Surabaya, so that it can be used as an evaluation material for us. We would be very happy and appreciate it if you could contact us at Whatsapp Number +6811******5. We will continue to strive our best in improving the quality of our service to guests. We look forward to your next visit to The Southern Hotel Surabaya. Best regards, Kencana Herdianto. General Manager.
Translated by Google Icon
See original
D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Friendly staff, clean hotel, will stay again if I go to Surabaya
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. D*n, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Profile Picture
LAODE D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel looks like an old building, but the staff service and cleanliness are quite good, and the food could be more varied. Since I stayed for 3 nights with my family, the breakfast variety was limited.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Mr. Laode D., Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Redy R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly. The location is close to minimarkets and restaurants.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr. Redy R, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Dina M. B. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel is nice, the rooms are adequate, not too small and not too large. The food is delicious and has a wide variety.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Dear Ms. Dina, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
Benita T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I stayed at many hotels in Surabaya before this trip and so far this hotel exceeds the others! From express check in, bed and sleep quality, and breakfast (compare to others with the same price). The staffs are also friendly and helpful. The only thing I wish would be better isnthe swimming pool. If other guests are using the pool, it became uncomfortable because of the small pool size. And also when we swam, suddenly there's a smoke from the neighbor who we were burning their trash. Overall, I would stay again at this hotel (but sadly I won't be swimming anymore).
Read More
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Dear Ms. Benita Theda, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager
Translated by Google Icon
See original
A***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
1 people find it helpful
A***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
Find this review helpful?
Z***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
near the Unusa campus and restaurant food according to taste
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel is nice, clean, the staff is friendly, but I was a little disappointed when I wanted to borrow a bowl in the lobby, I was told to go straight to the front of the welcome drink area, but the lady said it was impossible to bring it to the room (lah). Then I was told to call 2 people, eh, I went upstairs again and hm the phone was wrong, no, hmm, I automatically went down to the lobby and asked for a bowl to be brought to me 🥹
Read More
Translated by Google Icon
See original
Find this review helpful?
F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It's really nice to stay here, this is the second time, previously before changing the name, the staff was friendly and very helpful, I was quite bothered when checking in for birthday greetings for two rooms, but was served very well and when checking out I even left some things behind, they helped me find them and found them.. the swimming pool is also nice, the kids don't want to stop swimming.. if possible, maybe next time a children's pool under 5 years old can be added... Hopefully the service will remain OK and get better... thank you
Read More
Translated by Google Icon
See original
2 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The room is clean... Good service..
Translated by Google Icon
See original
Find this review helpful?
I***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel with nice and helpful staff. Comfortable room and tasty food. Just a few minutes' walk to a convenience store.
Find this review helpful?
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
It was good except the swimming pool can not be used because of renovation. It should be notified in front to the customer.
Find this review helpful?
Hendrik o.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
- Comfortable - Clean - Good breakfast, especially for the kids. - I've been a regular at this hotel. Thank you.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and responds quickly to requests well, will stay here again when going to Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40