Wisata Niaga Hotel

Room cleanliness is disappointed. First time entering the room, the floor is sticky, there was some shoe print. Under the bed, we found a dirty sleeper. I can't imagine how long they didn't clean up the room thoroughly.

Such a very bad experience. Uncoordinated management, so much miscommunication between the early shift and the night shift. Bad dinner service, you don't know where to go for the dinner package, you go to reception, they'll ask you to restaurant. You go to restaurant, they'll ask you to the reception. Bad WiFi and signal problems. Bad place for WFH. You cannot sleep comfortably with a small and not squishy pillow. The pillow cannot be called a pillow at all. Too many uncomplementary snacks and tools and also a deposit of 200.000. Breakfast also got a sanitary problem, you Will Smell blood from a normal water. Unclean plate and glass cup. On some days, the breakfast time Will be so crowdy that you cannot get any fine meal or even if you do, you Will not get a good seat. When I decided to prolong my stay, they Will often forget about it and ask you multiple time for the confirmation to stay or prolong stays. Not a bit of problem solving, just say sorry and go on. After this stay on, I will not come here again. Overall 1/5.

The floor is dirty. The management is very poor. It takes 10 minutes to check in process. I ordered hotel room + dinner package, but I have to wait more than 1,5 hour for dinner even if I ordered not at dinner time. The operating standard is also bad, I can't order dinner with telephone. The employee is not responsive enough when I have problem with AC remote. With the price I paid it's not worthy.

Dirtiest hotel I ever been to. Like its clearly they don't really do maintenance for the room. The most annoying part was the renovation at 6 am in the morning right in from of my room causing so much noise. I called the receptionist asking them about this and to handle it. They said they will but it keep going. Its not even worth the price. I booked from the app since I thought they have their own standard of the hotel they advertised. This is beyond awful. It feels like fake advertisement since the room looks good. So so so disappointed!

The place is very comfortable in the middle of the city close to the square and also the supermall, the food is also delicious and the place to eat is very comfortable.

Booking a deluxe room type, request a room with a view window, the room is comfortable, the breakfast menu has many varieties, great

Really enjoyed staying at this hotel. I've been to Purwokerto twice, I definitely come here only this time with my parents and sister, usually it's just me and my husband. Order 2 solid rooms, all 1 family room 1 superior. Poko is solid.

It's great that I stay here, nice, good, very beutiful.

A family favorite hotel that is clean, comfortable and has a diverse breakfast menu.

I think it's like in other hotels the listerin doesn't pay and it's a hotel facility, eh, it turns out to be paid, the deposit, oh god, it's 200k, even though it's not paid for 5 stars 🙏