Yello Hotel Samarinda

Hotels
9.4
/10
Exceptional
191 reviews

What Guests Say About Their Stay

L***s
9.4
/ 10
The hotel is located in the city center and has a connecting door. It's very stylish, and the staff are very friendly. It's a comfortable stay. It's still relatively new, and the experience was very satisfying.
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Verified Traveler
10.0
/ 10
This was my first time trying the Yello hotel in Smd, and it already felt very comfortable. Upon check-in, we were informed that the room type we booked was fully booked, so we were upgraded to a higher room type without any additional charges. Upon entering, the room was very clean and comfortable, with a clean bed and a clean toilet. It was just that there was no hairdryer, and I really like that the hotel has lots of electrical outlets, even USB ports. The breakfast was delicious and complete, especially for those on a diet like me, as there were diet-friendly options like salads and boiled rice. The location is also in the city center, so it's not too far from everywhere, and the surrounding area has lots of coffee shops and restaurants too.
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Sopriyanita F.
10.0
/ 10
Know Yello Hotel from a friend, just for fun try for a staycation, starting from arriving, security is friendly, until check in the hotel staff is very helpful, first entering the room the eye catching is the decorative lights are very unique with orangutan paintings, so the room is not monotonous the added value of vinyl flooring makes it look more luxurious, for delicious food all no complaints the price is also still friendly in the pocket, breakfast is also okay, the TV in the room has Google TV so you can Netflix YouTube while relaxing, besides that there is a relaxing sofa that is very useful for lying down hehe, for input next time if possible for Yello urban room already provided hair dryer in the room, amenities in the bedroom if possible there are pencils and paper, amenities in the bathroom packaging is very cute, but for the soap and shampoo holder it seems not attached enough so when taking a shower to take it it must move must be held by another hand, over all staying at Yello is really worth it initially wanted 1 day so extended for a day, then the pizza is also delicious so repeat order for take away away, thank you hello hotel🫶
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J***h
9.7
/ 10
Very clean and friendly service. The room facilities are well-maintained. The breakfast is also delicious.
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Riki H.
10.0
/ 10
My recent stay at Yello Hotel was nothing short of delightful and exceeded my expectations in many ways. I stayed for 1 night during a business/leisure trip, and the entire experience was smooth, comfortable, and memorable from check-in to check-out. Ambiance/Facilities: The hotel has a modern yet cozy atmosphere, with clean and well-maintained facilities. The lobby was spacious and welcoming, and the room was elegantly designed, complete with all the essentials—fast Wi-Fi, comfortable bedding, and a well-equipped bathroom. Food: The food at the hotel was excellent. I especially enjoyed the breakfast buffet, which offered a wide variety of both local and international dishes. Everything was fresh and flavorful. Staff Assistance: The hotel staff were friendly, professional, and always ready to help. They responded quickly to requests and offered local recommendations that greatly enhanced my trip. Highlights: What truly stood out was the rooftop pool with a stunning view of the city skyline. The complimentary welcome drink and the efficient room service also added a nice touch to the overall experience. Price: For the level of service and facilities provided, I believe the price was very reasonable and offered good value for money. Location: The hotel is conveniently located near [e.g., shopping malls, tourist attractions, public transport], making it an ideal base for exploring the city or attending meetings.
In the Area
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Jl. KH. Khalid No.1, Ps. Pagi, Kec. Samarinda Kota, Kota Samarinda, Kalimantan Timur , Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 78243

Main Facilities

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AC
Restaurant
24-Hour Front Desk
WiFi
Staying at Yello Hotel Samarinda is a good choice when you are visiting Samarinda City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Yello Hotel Samarinda

Jl. KH. Khalid No.1, Ps. Pagi, Kec. Samarinda Kota, Kota Samarinda, Kalimantan Timur , Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 78243
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Lobby Yello Hotel Samarinda
Lobby 2 Yello Hotel Samarinda

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Location


Staying at Yello Hotel Samarinda is a good choice when you are visiting Samarinda City Center.

About Yello Hotel Samarinda

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Yello Hotel Samarinda.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Yello Hotel Samarinda exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Yello Hotel Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Yello Hotel Samarinda is the right place to stay.

All facilities in Yello Hotel Samarinda

Bar, Cafe and Lounge Yello Hotel Samarinda
Bar, Cafe and Lounge
Functional Hall Yello Hotel Samarinda
Functional Hall
Common Space Yello Hotel Samarinda
Common Space
Lobby Yello Hotel Samarinda
Lobby
Exterior Yello Hotel Samarinda
Exterior

Public Facilities

  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Banquet
  • Non-smoking room
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Business Facilities

  • Conference room
  • Meeting facilities
  • PRINTER

Food and Drinks

  • Restaurant with AC

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Yello Hotel Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Boarding Pass, ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Yello Hotel Samarinda
104
Number of floors in Yello Hotel Samarinda
7
Another facilities in Yello Hotel Samarinda
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Yello Hotel Samarinda

What are available facilities at Yello Hotel Samarinda?
There are top facilites at Yello Hotel Samarinda such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Yello Hotel Samarinda?
The standard check-in time at Yello Hotel Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Yello Hotel Samarinda provide breakfast?
Yes, Yello Hotel Samarinda provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Yello Hotel Samarinda
Yello Hotel Samarinda has a 3.0-star rating.
How many floors does Yello Hotel Samarinda have?
Yello Hotel Samarinda has 7.
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More Reviews from Other Guests in Yello Hotel Samarinda

9.4
Exceptional
From 191 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.2

Location

9.4

Service and Facilites

9.3

People often mention about Yello Hotel Samarinda
All
Jarak ke Pusat Bandar (31)
Kemesraan Kakitangan (31)
Suasana (31)
Bilik tidur (31)
Bilik air (27)
Ruang Bilik (25)
Kawasan Hotel (25)
Kebolehcapaian (23)
Persekitaran (21)
Mesra Keluarga (17)
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Traveler Reviews Yello Hotel Samarinda

Number of reviews per page
20
40
Customer reviews
Tri U. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 hour(s) ago
Nice room, neat and clean, very exciting to stay at this hotel.
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Muhammad H. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Old building but the feel of a new and clean hotel, this is the best hotel, the breakfast is also delicious, TOP 🔥🔥
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Accommodation's Reply
06 Dec 2025
Yellow Brother Muhammad H.F., thank you so much for the great review! I'm so glad to hear that the building has a fresh and clean atmosphere and that the breakfast was delicious as well, as we've received compliments from our customers. We look forward to your next vacation, sister. We'll definitely have another great time at Yellow Hotel Samarinda! Have fun, Yellow!
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A***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Close to everywhere, easy to find food around the hotel, spacious car park and friendly staff.
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear A*A from Yell, Thank you so much for sharing your experience at Yell Samarinda! We are very satisfied with its convenient location, accessible environment, food court, ample parking, and friendly staff. We look forward to your next visit and a wonderful time at Yell! Wishing you many happy returns!
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Dewa R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
There is no doubt about the comfort of the hotel, clean, fragrant, comfortable.
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Accommodation's Reply
01 Dec 2025
Thank you, Dewa R. Yello, for sharing your experience. We are glad to know that the comfort, cleanliness, and aroma of our hotel made you feel at home. We look forward to welcoming you back to Yello Hotel Samarinda. Wishing you happiness, good health, and prosperity, YELLO!
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K***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
Overall, I'm a 3.5. I was happy to get a room upgrade with a receptionist named Adam, but the room wasn't clean. The cleanliness was pretty poor. Hair was everywhere, the bathroom floor drain hadn't been cleaned, and there was a lot of hair in the bathroom. Zoom in on the photo to see the hair. I had to clean it myself because the floor drain was clogged. The bathroom shower head wasn't securely installed, so it was very loose. In conclusion, the hotel is nice, but the room service is terrible.
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1 people find it helpful
Accommodation's Reply
26 Nov 2025
Hello Ke*l! This is Ascott Hotels. Thank you for sharing your experience with us. We are very happy that you enjoyed your stay at Ascott Hotels. We apologize for any inconvenience caused. We value the feedback of all our guests and will do our best to resolve any issues. Please feel free to contact us if you have any questions or concerns. Your satisfaction is our top priority and we will do our best to provide you with the best possible service during your next stay. Thank you very much for your valuable feedback. We will continue to strive to provide you with even better service in the future. Best regards, Davi Julio | Welcome, Ascott Hotel Specialist, Ascott Co., Ltd. - Indonesia
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Parlin m. m.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Clean, comfortable, well-maintained, new hotel.
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Accommodation's Reply
22 Nov 2025
Yello, Kak Parlin m. M., Thank you so much for your review! I'm so happy to hear that the hotel is clean, comfortable, well-maintained, and new. We hope you'll come back again so you can enjoy an even better stay at YELLO! Have fun, stay at YELLO.
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lidia c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Really liked the spacious and clean room, really enjoyed it even though it was only for one night, a little suggestion for breakfast... the food refills take quite a long time to run out so it makes you wait a bit, but the taste is all delicious and the staff are also friendly, thank you
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Accommodation's Reply
18 Nov 2025
Yello Sis, thank you so much for the review! I'm so glad to hear that you enjoyed the spacious and clean room and that you were able to enjoy your stay even for just one night. Thank you for the suggestion about adding breakfast. This will be an important consideration for our team to make the process faster and more convenient in the future. I'm also glad to hear that the food was delicious and the staff were friendly! We hope to welcome you back again so that we can provide you with an even better experience! Have a nice day, Stay YELLO.
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M***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great stay at Yello Hotel Samarinda. The staff was very friendly and helpful. Thank you.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Yello Kak, Thank you so much for choosing to stay at YELLO! We're so glad you had a wonderful time. We were so impressed by the warmth and friendliness of our staff. Thank you for choosing our hotel! We look forward to welcoming you back. Thank you for your continued support! From YELLO, we wish you happiness and prosperity.
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e***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The security guard at the check-in counter was extremely unfriendly. There were no directions, and we had to find our own parking. At the checkpoint, two other security guards were sitting and chatting, and we had a hard time finding a parking spot. I didn't expect such indifferent and uncaring security. Hoteliers shouldn't be like that.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Yello Sis Hello Sis, Thank you very much for sharing your experience at Yello Hotel Samarinda. We apologize for the inconvenience you experienced regarding the service from the security team. We have forwarded your comments to the relevant team so that we can evaluate and make improvements immediately to prevent the same incident from happening again. We really appreciate your feedback as it helps us to improve further and we sincerely hope to welcome you back to Yello Hotel Samarinda again. Have fun and have a nice day.
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed at Yello Samarinda for 3 days and 2 nights and had a spacious and very clean room. The breakfast menu offered a wide selection. The staff were friendly and very helpful.
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Accommodation's Reply
04 Nov 2025
Yello Sis, thank you so much for staying with YELLO Samarinda for 3 days and 2 nights! We are so glad to hear that the room was spacious and very clean. We love the variety of breakfast menu. Our team is also very glad that you were impressed with our friendly and helpful service. We hope to have the chance to stay with the YELLO team again! Have fun and stay at YELLO!
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I stayed at Yello Samarinda for 3 days and 2 nights and had a spacious and very clean room. The breakfast menu offered a wide selection. The staff were friendly and very helpful.
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Accommodation's Reply
04 Nov 2025
Yello Sis, thank you so much for staying with YELLO Samarinda for 3 days and 2 nights! We are so glad to hear that the room was spacious and very clean. We love the variety of breakfast menu. Our team is also very glad that you were impressed with our friendly and helpful service. We hope to have the chance to stay with the YELLO team again! Have fun and stay at YELLO!
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, this is our second stay. Clean rooms, clean bathrooms, and a comfortable environment. Highly recommended 👍
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Accommodation's Reply
30 Oct 2025
Dear Yello Sis, Thank you for choosing to stay at Yello Samarinda! We are so glad you enjoyed our friendly staff, clean rooms and bathrooms, and comfortable atmosphere. Thank you for your review! This is a wonderful place! We look forward to your visit again! The Yello team wishes you the best of luck!
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L***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is located in the city center and has a connecting door. It's very stylish, and the staff are very friendly. It's a comfortable stay. It's still relatively new, and the experience was very satisfying.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Yello Sis, thank you so much for choosing to stay at YELLO Samarinda! We are so glad that you enjoyed our convenient location in the heart of the city and our connecting rooms. We also appreciate that our staff provided excellent service, making you feel comfortable and satisfied throughout your stay. We can't wait to have you back for another exciting stay with the YELLO staff! Have fun and may YELLO be by your side.
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
* Laundry was picked up before 9, according to SOP it should have been delivered in the afternoon/evening, from the afternoon until the next morning I called the receptionist 3 times but it still hadn't been delivered, finally I went down directly to the receptionist the next morning, the laundry was done and the most unique part, I had to pay first, I asked to pay later at the check-in counter but it couldn't be done (other hotels have no issue with laundry being paid at the check-in counter) even though I had extended for another night. * Local TV channels can only be RCTI +. There are 2 elevators but only one access can be used, what's unique is that the floor numbers on the elevators are different (on the 4th floor elevator, but the room number is on the 5th floor)
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr. Johnny Wahiudi, From the entire staff at Malinda Wharf, we would like to extend our warmest wishes to you. Thank you for your valuable review. Your recent stay at Malinda Wharf means a lot to us. We apologize for any inconvenience caused. We take all customer complaints very seriously and will do our best to resolve any issues you may have. Please feel free to contact us if you have any further information or would like to share. Your satisfaction is our utmost priority and we will do everything possible to ensure you continue to trust us for your future stay. Thank you for sharing your valuable feedback. Thank you, Derby Julio | Hospitality Specialist Malinda Wharf Hotel, Ascott Sdn Bhd - Indonesia
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Khorita
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
recommended...clean and comfortable
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Accommodation's Reply
30 Oct 2025
Yello Sis, thank you so much for choosing to stay at Yello Samarinda! We are so happy to hear that you enjoyed our clean and comfortable hotel. Thank you for your recommendation, you are the best! We look forward to your return to enjoy the exciting atmosphere with the Yello team. Have fun! Stay YELLO!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This was my first time trying the Yello hotel in Smd, and it already felt very comfortable. Upon check-in, we were informed that the room type we booked was fully booked, so we were upgraded to a higher room type without any additional charges. Upon entering, the room was very clean and comfortable, with a clean bed and a clean toilet. It was just that there was no hairdryer, and I really like that the hotel has lots of electrical outlets, even USB ports. The breakfast was delicious and complete, especially for those on a diet like me, as there were diet-friendly options like salads and boiled rice. The location is also in the city center, so it's not too far from everywhere, and the surrounding area has lots of coffee shops and restaurants too.
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1 people find it helpful
Accommodation's Reply
23 Oct 2025
Yello Sis, thank you so much for sharing your first experience at Yello Hotel Samarinda! We are so glad you enjoyed the comfort of our room, the room upgrade process, and the varied breakfast menu, which is perfect for those on a diet. Sis also mentioned the hair dryer. The location is great and there are plenty of places to sit and relax, making the stay even more interesting. We are looking forward to your return, Sis, for your next experience at Yello Hotel! Have fun and stay YELLO!
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is friendly and responsive, the room is clean because it is new, the bathroom is clean, only there are not enough hangers.
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Accommodation's Reply
22 Oct 2025
Yello, thank you for sharing your experience at Yello Hotel Samarinda! We were very impressed with the friendly and welcoming staff, as well as the clean and tidy bathrooms. We value your feedback on the hangers and will strive to make your next stay even more comfortable and enjoyable. We hope you will enjoy your stay at Yello Hotel Samarinda again! We wish you the best of luck and hope that YELLO will always be with us.
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f***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, close to city center
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1 people find it helpful
Accommodation's Reply
20 Oct 2025
Yello Sis, thank you for choosing to stay at Yello Samarinda! We are so happy to hear that our team is friendly and the hotel is conveniently located in the heart of the city. We hope to welcome you back again for your next stay! Have a great time! Stay YELLO!
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I***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice and clean for family stay
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Accommodation's Reply
15 Oct 2025
Yello Sis, thank you so much for choosing to stay with your family at Yello Samarinda! We're so happy to hear that the room was clean and nice, perfect for spending quality time with your loved ones. We're looking forward to your next family trip and we'll have fun together again! 💛 Have fun! Stay YELLO!
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It was my first time staying overnight at Yello Samarinda. What I like: Great place to stay, good hospitality, fast response service with smiles by staffs, clean room, strangely food tastes was better than the expensive F*g@ hotel... great. What I unlikely dislike :) ... Elevator was out of service on the second day; shower head was loose and can't be tightened; we can't access and movies from external hard drive on the TV; I got window's view of an alley with abandoned messy house which a bit disturbing. No worries I will still awarding Yello with max. stars reviews, and hoping to stay there at some other times. Thanks.
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Accommodation's Reply
10 Oct 2025
Yello Kak, Thank you so much for sharing your detailed feedback and for giving YELLO Hotel Samarinda Execelent review We’re so happy to know you enjoyed our hospitality, clean rooms, and tasty food even better than some other hotels We truly appreciate your constructive feedback regarding the elevator, shower head, TV connection, and room view Our team will take note and work on improving these areas to make your next stay even better. Can’t wait to welcome you back again soon for another great experience! 🚀 Stay Fun, Stay YELLO
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Exterior 4 Yello Hotel Samarinda

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 191 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.2

Location

9.4

Service and Facilites

9.3

People often mention about Yello Hotel Samarinda
All
Jarak ke Pusat Bandar (31)
Kemesraan Kakitangan (31)
Suasana (31)
Bilik tidur (31)
Bilik air (27)
Ruang Bilik (25)
Kawasan Hotel (25)
Kebolehcapaian (23)
Persekitaran (21)
Mesra Keluarga (17)
Sort by
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Format
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Traveler Reviews Yello Hotel Samarinda

Number of reviews per page
20
40
Customer reviews
Tri U. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 hour(s) ago
Nice room, neat and clean, very exciting to stay at this hotel.
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Muhammad H. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Old building but the feel of a new and clean hotel, this is the best hotel, the breakfast is also delicious, TOP 🔥🔥
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Accommodation's Reply
06 Dec 2025
Yellow Brother Muhammad H.F., thank you so much for the great review! I'm so glad to hear that the building has a fresh and clean atmosphere and that the breakfast was delicious as well, as we've received compliments from our customers. We look forward to your next vacation, sister. We'll definitely have another great time at Yellow Hotel Samarinda! Have fun, Yellow!
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A***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Close to everywhere, easy to find food around the hotel, spacious car park and friendly staff.
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear A*A from Yell, Thank you so much for sharing your experience at Yell Samarinda! We are very satisfied with its convenient location, accessible environment, food court, ample parking, and friendly staff. We look forward to your next visit and a wonderful time at Yell! Wishing you many happy returns!
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Dewa R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
There is no doubt about the comfort of the hotel, clean, fragrant, comfortable.
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Accommodation's Reply
01 Dec 2025
Thank you, Dewa R. Yello, for sharing your experience. We are glad to know that the comfort, cleanliness, and aroma of our hotel made you feel at home. We look forward to welcoming you back to Yello Hotel Samarinda. Wishing you happiness, good health, and prosperity, YELLO!
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K***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
Overall, I'm a 3.5. I was happy to get a room upgrade with a receptionist named Adam, but the room wasn't clean. The cleanliness was pretty poor. Hair was everywhere, the bathroom floor drain hadn't been cleaned, and there was a lot of hair in the bathroom. Zoom in on the photo to see the hair. I had to clean it myself because the floor drain was clogged. The bathroom shower head wasn't securely installed, so it was very loose. In conclusion, the hotel is nice, but the room service is terrible.
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Accommodation's Reply
26 Nov 2025
Hello Ke*l! This is Ascott Hotels. Thank you for sharing your experience with us. We are very happy that you enjoyed your stay at Ascott Hotels. We apologize for any inconvenience caused. We value the feedback of all our guests and will do our best to resolve any issues. Please feel free to contact us if you have any questions or concerns. Your satisfaction is our top priority and we will do our best to provide you with the best possible service during your next stay. Thank you very much for your valuable feedback. We will continue to strive to provide you with even better service in the future. Best regards, Davi Julio | Welcome, Ascott Hotel Specialist, Ascott Co., Ltd. - Indonesia
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Parlin m. m.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Clean, comfortable, well-maintained, new hotel.
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Accommodation's Reply
22 Nov 2025
Yello, Kak Parlin m. M., Thank you so much for your review! I'm so happy to hear that the hotel is clean, comfortable, well-maintained, and new. We hope you'll come back again so you can enjoy an even better stay at YELLO! Have fun, stay at YELLO.
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lidia c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Really liked the spacious and clean room, really enjoyed it even though it was only for one night, a little suggestion for breakfast... the food refills take quite a long time to run out so it makes you wait a bit, but the taste is all delicious and the staff are also friendly, thank you
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Accommodation's Reply
18 Nov 2025
Yello Sis, thank you so much for the review! I'm so glad to hear that you enjoyed the spacious and clean room and that you were able to enjoy your stay even for just one night. Thank you for the suggestion about adding breakfast. This will be an important consideration for our team to make the process faster and more convenient in the future. I'm also glad to hear that the food was delicious and the staff were friendly! We hope to welcome you back again so that we can provide you with an even better experience! Have a nice day, Stay YELLO.
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M***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great stay at Yello Hotel Samarinda. The staff was very friendly and helpful. Thank you.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Yello Kak, Thank you so much for choosing to stay at YELLO! We're so glad you had a wonderful time. We were so impressed by the warmth and friendliness of our staff. Thank you for choosing our hotel! We look forward to welcoming you back. Thank you for your continued support! From YELLO, we wish you happiness and prosperity.
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e***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The security guard at the check-in counter was extremely unfriendly. There were no directions, and we had to find our own parking. At the checkpoint, two other security guards were sitting and chatting, and we had a hard time finding a parking spot. I didn't expect such indifferent and uncaring security. Hoteliers shouldn't be like that.
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Accommodation's Reply
04 Nov 2025
Yello Sis Hello Sis, Thank you very much for sharing your experience at Yello Hotel Samarinda. We apologize for the inconvenience you experienced regarding the service from the security team. We have forwarded your comments to the relevant team so that we can evaluate and make improvements immediately to prevent the same incident from happening again. We really appreciate your feedback as it helps us to improve further and we sincerely hope to welcome you back to Yello Hotel Samarinda again. Have fun and have a nice day.
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed at Yello Samarinda for 3 days and 2 nights and had a spacious and very clean room. The breakfast menu offered a wide selection. The staff were friendly and very helpful.
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Accommodation's Reply
04 Nov 2025
Yello Sis, thank you so much for staying with YELLO Samarinda for 3 days and 2 nights! We are so glad to hear that the room was spacious and very clean. We love the variety of breakfast menu. Our team is also very glad that you were impressed with our friendly and helpful service. We hope to have the chance to stay with the YELLO team again! Have fun and stay at YELLO!
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I stayed at Yello Samarinda for 3 days and 2 nights and had a spacious and very clean room. The breakfast menu offered a wide selection. The staff were friendly and very helpful.
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Accommodation's Reply
04 Nov 2025
Yello Sis, thank you so much for staying with YELLO Samarinda for 3 days and 2 nights! We are so glad to hear that the room was spacious and very clean. We love the variety of breakfast menu. Our team is also very glad that you were impressed with our friendly and helpful service. We hope to have the chance to stay with the YELLO team again! Have fun and stay at YELLO!
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, this is our second stay. Clean rooms, clean bathrooms, and a comfortable environment. Highly recommended 👍
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Accommodation's Reply
30 Oct 2025
Dear Yello Sis, Thank you for choosing to stay at Yello Samarinda! We are so glad you enjoyed our friendly staff, clean rooms and bathrooms, and comfortable atmosphere. Thank you for your review! This is a wonderful place! We look forward to your visit again! The Yello team wishes you the best of luck!
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L***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is located in the city center and has a connecting door. It's very stylish, and the staff are very friendly. It's a comfortable stay. It's still relatively new, and the experience was very satisfying.
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Accommodation's Reply
30 Oct 2025
Yello Sis, thank you so much for choosing to stay at YELLO Samarinda! We are so glad that you enjoyed our convenient location in the heart of the city and our connecting rooms. We also appreciate that our staff provided excellent service, making you feel comfortable and satisfied throughout your stay. We can't wait to have you back for another exciting stay with the YELLO staff! Have fun and may YELLO be by your side.
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
* Laundry was picked up before 9, according to SOP it should have been delivered in the afternoon/evening, from the afternoon until the next morning I called the receptionist 3 times but it still hadn't been delivered, finally I went down directly to the receptionist the next morning, the laundry was done and the most unique part, I had to pay first, I asked to pay later at the check-in counter but it couldn't be done (other hotels have no issue with laundry being paid at the check-in counter) even though I had extended for another night. * Local TV channels can only be RCTI +. There are 2 elevators but only one access can be used, what's unique is that the floor numbers on the elevators are different (on the 4th floor elevator, but the room number is on the 5th floor)
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Accommodation's Reply
30 Oct 2025
Dear Mr. Johnny Wahiudi, From the entire staff at Malinda Wharf, we would like to extend our warmest wishes to you. Thank you for your valuable review. Your recent stay at Malinda Wharf means a lot to us. We apologize for any inconvenience caused. We take all customer complaints very seriously and will do our best to resolve any issues you may have. Please feel free to contact us if you have any further information or would like to share. Your satisfaction is our utmost priority and we will do everything possible to ensure you continue to trust us for your future stay. Thank you for sharing your valuable feedback. Thank you, Derby Julio | Hospitality Specialist Malinda Wharf Hotel, Ascott Sdn Bhd - Indonesia
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Khorita
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
recommended...clean and comfortable
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Accommodation's Reply
30 Oct 2025
Yello Sis, thank you so much for choosing to stay at Yello Samarinda! We are so happy to hear that you enjoyed our clean and comfortable hotel. Thank you for your recommendation, you are the best! We look forward to your return to enjoy the exciting atmosphere with the Yello team. Have fun! Stay YELLO!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This was my first time trying the Yello hotel in Smd, and it already felt very comfortable. Upon check-in, we were informed that the room type we booked was fully booked, so we were upgraded to a higher room type without any additional charges. Upon entering, the room was very clean and comfortable, with a clean bed and a clean toilet. It was just that there was no hairdryer, and I really like that the hotel has lots of electrical outlets, even USB ports. The breakfast was delicious and complete, especially for those on a diet like me, as there were diet-friendly options like salads and boiled rice. The location is also in the city center, so it's not too far from everywhere, and the surrounding area has lots of coffee shops and restaurants too.
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Accommodation's Reply
23 Oct 2025
Yello Sis, thank you so much for sharing your first experience at Yello Hotel Samarinda! We are so glad you enjoyed the comfort of our room, the room upgrade process, and the varied breakfast menu, which is perfect for those on a diet. Sis also mentioned the hair dryer. The location is great and there are plenty of places to sit and relax, making the stay even more interesting. We are looking forward to your return, Sis, for your next experience at Yello Hotel! Have fun and stay YELLO!
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is friendly and responsive, the room is clean because it is new, the bathroom is clean, only there are not enough hangers.
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Accommodation's Reply
22 Oct 2025
Yello, thank you for sharing your experience at Yello Hotel Samarinda! We were very impressed with the friendly and welcoming staff, as well as the clean and tidy bathrooms. We value your feedback on the hangers and will strive to make your next stay even more comfortable and enjoyable. We hope you will enjoy your stay at Yello Hotel Samarinda again! We wish you the best of luck and hope that YELLO will always be with us.
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f***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, close to city center
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1 people find it helpful
Accommodation's Reply
20 Oct 2025
Yello Sis, thank you for choosing to stay at Yello Samarinda! We are so happy to hear that our team is friendly and the hotel is conveniently located in the heart of the city. We hope to welcome you back again for your next stay! Have a great time! Stay YELLO!
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I***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice and clean for family stay
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Accommodation's Reply
15 Oct 2025
Yello Sis, thank you so much for choosing to stay with your family at Yello Samarinda! We're so happy to hear that the room was clean and nice, perfect for spending quality time with your loved ones. We're looking forward to your next family trip and we'll have fun together again! 💛 Have fun! Stay YELLO!
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It was my first time staying overnight at Yello Samarinda. What I like: Great place to stay, good hospitality, fast response service with smiles by staffs, clean room, strangely food tastes was better than the expensive F*g@ hotel... great. What I unlikely dislike :) ... Elevator was out of service on the second day; shower head was loose and can't be tightened; we can't access and movies from external hard drive on the TV; I got window's view of an alley with abandoned messy house which a bit disturbing. No worries I will still awarding Yello with max. stars reviews, and hoping to stay there at some other times. Thanks.
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Accommodation's Reply
10 Oct 2025
Yello Kak, Thank you so much for sharing your detailed feedback and for giving YELLO Hotel Samarinda Execelent review We’re so happy to know you enjoyed our hospitality, clean rooms, and tasty food even better than some other hotels We truly appreciate your constructive feedback regarding the elevator, shower head, TV connection, and room view Our team will take note and work on improving these areas to make your next stay even better. Can’t wait to welcome you back again soon for another great experience! 🚀 Stay Fun, Stay YELLO
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