Glenduff Manor House

We are requesting a refund for the reservation we made at Glenduff Manor house because the actual accommodations were not at all like what was described and shown in photos on Travelocity. The photos showed a stately home with lovely private rooms for the guests. It stated that a delicious breakfast would be served daily. It also described a pub for the guests on site. As it turns out, the pub was always closed, the stately home/manor was closed, there was never any breakfast for anyone, and to our great disappointment and shock we did not stay in the manor, but in a separate building with a separate entrance. It was a very modest apartment. The manor house was closed, no staff, no guests, it appeared shut down for business. Our lodging was a red and white building behind the Glenduff Manor house. We are very disappointed. Therefore, we did not get in any way shape or form what we paid for! As a side note the Travelocity listing was updated this week and has changed significantly. It says the bar is closed and no longer mentions a breakfast. However the photos are still of the Glenduff Manor exterior and interior, not the actual apartment building that we stayed in. We will never book with Travelocity again unless we receive a total refund.

A very nice building. Must only have a small number of rooms done up in the manor shown in the pictures; our room, thought grand, was small and plain with very small ensuite. Staff (and dog) very nice. Breakfast was ok but not at the level expected for a country manor.

Glenduff Manor staff ALL extremely friendly & helpful. The property is delightful, quiet and remote, though just a few minutes outside town if Tralee.

It takes a bit of effort to find this place, but once there you're in for a pleasant surprise. A beautifully renovated -tastefully decorated- mansion where the manager welcomes you with coffee/tea and chocolates (and his dogs happily come to greet you). We heard from other guests that there's a small bar where you can go for a quiet drink at night and a heated patio for people who smoke. We had a comfortable sleep, a delicious breakfast and would most certainly stay there again if in the region. p.s. Should i tell the one tiny minus?...okay, it was very hard to smoothly open and close the shower door

Beautiful entry hall, dining room and general sitting area. Staff very gracious and friendly. Thank you Shaun.

Not the usual hotel. Comes closer to being a great B&B. Felt like staying in a castle. Animals round up the good feeling, Horse, a donkey and sheep. The best partner on sight is Ally the dog. Loves the throw-fetch game. A fair way outside in the green, a good ten minutes drive to the next restaurant, but worth it

Beautiful old house in a gorgeous country setting. The pub is great, and the staff are all so friendly! Loved the dogs, horse, donkey, and sheep as well.

Lovely hotel with very accommodating staff

Really nice hotel. Room was spacious and nicely furnished.

Nice quiet area close enough to tralee.

Very disappointed. Room not even suitable as a single . Bad nights sleep due to enormous and very uncomfortable pillows. Very poor breakfast. Would recommend a visit from the Brennan brothers. Great potential .

Wonderful stay! From checking in to having a freshly poured Guinness in the pub, Glenduff was just wonderful! Mike helped us get settled in and visited with us about the house. We were very comfortable with our family of 5, and had everything we needed in our cottage - hair dryer, iron, plenty of clean towels and beds were incredibly comfy and clean!

No wifi..a bit noisy as my room was right next to car park and could hear everything..

A lovely hotel and the horse donkey and goats were wonderful

When I booked our stay I thought we were in town. What a great surprise when we found out we were in the country! We went to the bar at night and joined in card games. Two local gentlemen sang to us for our birthday. Incredible place!

It was good

They were very kind and provided us with an alternative breakfast since we are vegan.Everything was perfect but we would have liked to have coffee/tea facilities in the room.

Another great find. A little bit out of Tralee but nothing too hard to find with the help of google maps. Great old manor house in a rural enviroment. Simple, easy checkin. Lovely old feel room with very comfortable bed. Excellent heating & wifi. Breakfast in the dining room could not have been better. The establishment has a bar frequented by the locals. On the evening we were arrived there was a 70th birthday party occurring with a bit of live Irish music in the bar. We even got a piece of cake! Kirk was a great host.

we arrived to be greeted by 2 large dogs circling the car, one of which was an Alsatian... not the greatest welcome. We had to wander around the place to find staff to get a key - there is no reception. I was then advised that even though my booking stated breakfast was included that that was a mistake on the Expedia website. The hotel should have honoured this and sorted it out with Expedia, as it was not my mistake and I wouldn't have booked it without breakfast. The dogs were locked behind a gate overnight near the place we were staying and were barking very loudly and for a long time at 7am waking up myself and my 4 children and we couldn't get back to sleep with the noise. I went to the main house in the morning to query the breakfast again, as the barman who told me it was not included also told me that he would double check with the owners and someone would come back to me. Nobody did. When I went to check this myself in the morning I was ringing the doorbell and knocking on the knocker for nearly 10 minutes before a guest let me in. The house we stayed in was overly hot and stuffy, with no way that I could see of turning off the radiators. All in all we couldn't wait to leave the place.

Out in the countryside, maybe a ten minute drive to town. Very nice little pub inside the hotel with a few locals. Was a very pleasant surprise, gorgeous place with lots of history. Great stay!