What do past guests say about The Claremont?

The Claremont is well-known for its Cleanliness, Service and Facilites, Location, as reviewed by verified Traveloka guests.

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The Claremont

Name: The Claremont
Address: Loch Promenade 18, Douglas, Isle of Man, IM1 2LX, Loch Promenade 18, Douglas, IM1 2LX, Isle of Man
Rating: 8.6

Hotels

8.6

/10

Very Good

292 reviews

What Guests Say About Their Stay

Samantha

10.0

/ 10

I booked this hotel for my husband and his two business partners and they said that they all really liked the rooms and the location of the hotel. It was really close to the ferry port so it was very convenient. We will definitely book again in the future. Thank you.

Barbara

10.0

/ 10

Wonderful stay in Douglas. The staff were amazing and helpful and very accommodating. The hotel itself was very clean and comfortable and the evening turn down service, including chocolates and weather informatio was a bonus.

Teresa

10.0

/ 10

Lovely older hotel - lotsa stairs to some of the rooms but not an issue for us. Very nice rooms, comfortable bed, great hotel staff. Great breakfast, great location close to shopping, train and bus, and ferry terminal. Great breakfast and nice restaurant overall.

In the Area

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Loch Promenade 18, Douglas, Isle of Man, IM1 2LX

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

The Claremont is located in area / city Douglas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Claremont

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What's around The Claremont

Loch Promenade 18, Douglas, Isle of Man, IM1 2LX

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Location

The Claremont is located in area / city Douglas.

About The Claremont

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Claremont exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Claremont.

All facilities in The Claremont

Others

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Newspaper in lobby
Wedding service

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Food and Drinks

Breakfast
Bar

Business Facilities

Meeting facilities
Meeting rooms

Connectivity

Free WiFi

General

Banquet

Accommodation Policy & General Information in The Claremont

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Late check-in fee for check-in between 11:00 AM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The following facilities are closed on New Year's Eve:

Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	14:00 - 00:00 - Before 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Claremont	56
Number of floors in The Claremont	5
Another facilities in The Claremont	Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in The Claremont

What are available facilities at The Claremont?

There are top facilites at The Claremont such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Claremont?

The standard check-in time at The Claremont is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00

Does The Claremont provide breakfast?

Yes, The Claremont provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Claremont

The Claremont has a 4.0-star rating.

How many floors does The Claremont have?

The Claremont has 5.

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More Reviews from Other Guests in The Claremont

Overall Ratings & Reviews The Claremont

Other sources (292)

8.6

Very Good

From 292 reviews

Cleanliness

9.2

Room Comfort

8.2

Location

8.6

Service and Facilites

9.2

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Traveler Reviews The Claremont

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Top reviews

Samantha

Business

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Barbara

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Caroline

Business

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Amazing breakfast. Nearly missed the ferry but it was so worth it!!!

Jolene

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Close to restaurants and shopping.

Teresa

Leisure with Friends

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Thomas

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel with an excellent breakfast. Great view from the sea view room. We would have no issues about staying here again.

Verified traveler

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic staff, location, rooms and breakfast

Karina Marie

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The overall experience at the hotel was great. However, it was let down by one particular member of staff serving breakfast. She was unhelpful, surly, and appeared ‘ inconvenienced’ when asked for simple service. She let down the professionalism and kindness of all other members of staff. I received a free upgrade to a sea facing room. The room was clean, well laid out and fitted. Check in and out was seamless. I would definitely recommend a stay.

Alan

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great stay over the last 2 days. The Claremont fully deserves it's 4 stars. Rooms are big and have lots of small touches you don't get in a lot of hotels today. Great views and the staff were all pleasant and welcoming. It is well situated on the front in Douglas. Parking is a nightmare but this is common to Douglas and is not the fault of the Claremont. Would we stay there again absolutely.

David

Business

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Good location to ferry , Not really a fan of memory foam mattress, no support and dip in the middle otherwise stay was good .

Jeremy

4.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Room extremely hot, no air conditioning. The rest of the hotel seemed cool but our room was uncomfortably hot for two days. No fridge or robes as was described in listing. Windows didn’t open to allow any meaningful ventilation. Breakfast was mediocre, warm juice eclectic fruit platter. Room dark with views only of walls.

Verified traveler

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Small room, very hot even with the table top fan on. Lumpy mattress and pillows and bed kept moving away from headrest. Light on all night directly outside window and ill-fitting curtains. Breakfast staff very pleasant and accommodating. Good location on seafront.

Steven

Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great for me as I arrived by ferry the hotel is less then 5 minutes from ferry terminal. Fantastic breakfast and excellent house keeping.

Lisa

Business

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Originally I was put in a room without a window which wasn’t great - the staff were helpful but I had to double up costs to get a sea view when the hotel wasn’t busy. I thought they could have been a bit more flexible on this

Rhea

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The hotel was lovely, staff were all very friendly especially the cleaning staff, the room was immaculate as was the rest of the hotel. We booked a sea view room for the weekend from the pictures online thinking we would have seats looking out to the sea however the room simply had a high window, we could see the sea from it though! This was the only real downfall. The breakfast was lovely. The lounge area was beautiful. The room was a bit small for the price but had everything we needed however the bathroom was huge and the shower was THE BEST!

John

Leisure with Friends

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

The Claremont is in a perfect location on the seaside in central Douglas. Stores and restaurants are within easy walking distance. Staff are friendly and efficient. Dinner as well as breakfast the next morning were wonderful. Room had a tub AND a walk-in shower!

Ronda

Leisure with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful place. Extremely helpful and friendly staff. The adjoining restaurant is wonderful.

Hazem

Business

8.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Great location and hotel dining was great.

Steven Charles

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

The Claremont is a great hotel, but the team running the service, housekeepers, bar and restaurant and management, ensure the overall service complements the building and accommodation. I would like to highlight the house keeping inparticular as a reason to book The Claremont. We booked a long stay and will not hesitate to do so again.

Clive

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Could do with a evening restaurant appraisal as the food should have matched the high standards of the hotel

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Disclaimer

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