What do past guests say about Atlantis Palace Hotel?

Atlantis Palace Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Atlantis Palace Hotel

Name: Atlantis Palace Hotel
Address: Via Spiaggia 257, Catania, Sicily, Italy, 95016, Via Spiaggia 257, Sicily, 95016, Italy
Rating: 8.2

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8.2

/10

Very Good

180 reviews

What Guests Say About Their Stay

Wai Ching

10.0

/ 10

All the staffs are superstars. They are really friendly and helpful. No matter anytime, they always give us a hand.

Constance

10.0

/ 10

We loved our stay at the Atlantis. The staff was exceptionally sweet, attentive and helpful! The hotel/ resort was so well appointed, fun the explore, so many areas to relax. Easy to walk to the shoreline and neighboring towns. We visited off season, it must be amazing in season. Thank you to the entire staff and the best driver Giatano!!!!

Eugen

10.0

/ 10

Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !

In the Area

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Via Spiaggia 257, Catania, Sicily, Italy, 95016

Main Facilities

This accommodation offers:

Outdoor pool

Canoeing

Private beach

Poolside bar

Tennis court

Outdoor pool

Volleyball

Children pool

Laundry service

Parking

Luggage storage

Elevator

Garden

Rooftop terrace

Staying at Atlantis Palace Hotel is a good choice when you are visiting Catania. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Atlantis Palace Hotel

Via Spiaggia 257, Catania, Sicily, Italy, 95016

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Discover More About Atlantis Palace Hotel

General
Easy access to cross-country skiing

Location
With a stay at Atlantis Palace Hotel in Mascali, you'll be 11.7 mi (18.8 km) from Corso Umberto and 11.9 mi (19.1 km) from Piazza del Duomo. This beach hotel is 13 mi (20.9 km) from Greek Theatre and 14.8 mi (23.8 km) from Lido Mazzaro.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Spiaggia di Fondachello - 0.3 km / 0.2 mi
Ionian Sea - 0.3 km / 0.2 mi
Porto dell' Etna - 1.8 km / 1.1 mi
Riposto Beach - 2.7 km / 1.7 mi
Torre Archirafi Beach - 3 km / 1.9 mi
Marina di Cottone Beach - 3.3 km / 2 mi
San Marco Beach - 6.3 km / 3.9 mi
Torre Rossa - 7.9 km / 4.9 mi
Norman Castle of Calatabiano - 11.9 km / 7.4 mi
Hundred Horse Chestnut Tree - 12.3 km / 7.7 mi
Mount Etna - 13.3 km / 8.3 mi
Recanati Beach - 13.4 km / 8.3 mi
Etna Park Visitor Center - 13.6 km / 8.5 mi
Spiaggia dei Greci - 13.8 km / 8.6 mi
Giardini Naxos Beach - 14 km / 8.7 mi

The preferred airport for Atlantis Palace Hotel is Fontanarossa Airport (CTA) - 49.3 km / 30.7 mi

Facilities
Spend the day on the private beach or dip into one of the 2 outdoor pools. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers.

Business Facilities
Featured amenities include a computer station, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining
Grab a bite at Atlantis, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Rooms
Make yourself at home in one of the 47 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Atlantis Palace Hotel

Facility

Outdoor pool

Canoeing

Private beach

Poolside bar

Tennis court

Outdoor pool

Volleyball

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Transportation

Shopping center shuttle (surcharge)
Bicycle rental
Ski Shuttle (Surcharge)
Area shuttle with surcharge

General

Smoking area
Rooftop terrace
Banquet
Ballroom
Parking
Terrace

Accessibilty

Accessible parking
Wheelchair accessible

Business Facilities

Conference center
Conference rooms
Computer station

Nearby Facilities

Gift shop

Sports and Recreations

Beach volleyball
Volleyball
Canoeing
Tennis court

Kids and Pets

Babysitting with surcharge

Things to Do

Outdoor pool
Private beach
Beach umbrella
Karaoke
TV lounge
Garden
Beach towel
Library
Outdoor pool
Beach sun loungers
Pool sun loungers

Connectivity

Free WiFi

Shuttle Service

Train station pickup

Public Facilities

Coffee shop
Elevator
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Express check-in
Wedding service
Luggage storage
Express check-out
24-hour Receptionist

Accommodation Policy & General Information in Atlantis Palace Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Atlantis Palace Hotel	47
Number of floors in Atlantis Palace Hotel	3
Another facilities in Atlantis Palace Hotel	Children pool, Poolside bar, Breakfast, Snack bar, Shopping center shuttle (surcharge)

Frequently asked question in Atlantis Palace Hotel

What is normal check-in & check-out time at Atlantis Palace Hotel?

The standard check-in time at Atlantis Palace Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00

Does Atlantis Palace Hotel provide breakfast?

Yes, Atlantis Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Atlantis Palace Hotel

Atlantis Palace Hotel has a 4.0-star rating.

How many floors does Atlantis Palace Hotel have?

Atlantis Palace Hotel has 3.

How many rooms are available at Atlantis Palace Hotel

Atlantis Palace Hotel has 47.

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More Reviews from Other Guests in Atlantis Palace Hotel

Overall Ratings & Reviews Atlantis Palace Hotel

Other sources (180)

8.2

Very Good

From 180 reviews

Cleanliness

8.8

Room Comfort

8.2

Location

7.6

Service and Facilites

8.8

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Traveler Reviews Atlantis Palace Hotel

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Top reviews

Irena

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Excellent

Sharon

Friends and family with Friends

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

On our way to Taormina nice stop

Trent

with Partner

8.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

Beach has chairs for a charge. Hotel is very old. Staff was good. The mattresses need updated. I believe they are from the 70’s. Could feel the springs.

Silvio

Leisure Family

8.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Great place to stay

Wai Ching

Friends and family Family

10.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

All the staffs are superstars. They are really friendly and helpful. No matter anytime, they always give us a hand.

Valon

Leisure with Partner

8.0

/10

Reviewed 106 week(s) ago

Expedia Group verified review

Street outside hotel dark at evenings / night

John

Friends and family Family

4.0

/10

Reviewed 116 week(s) ago

Hotels.com verified review

Just disappointed The main reason for booking was the private beach but that just isn't true. It's just a beach club like any other and you have to pay to use it. The food way so bad. Laughably bad. The worst pizza I've ever seen. Frozen garlic bread with some cold ham and cheese sprinkled on top! In Italy. The town is just a 15 minute walk away but it's a horrible walk on dirty roads with no pavements. Dirty and dangerous. The rooms are very dated. Taxis are insanely expensive. €20 for 3km. On the plus side the staff were nice and tried they're best

Constance

Leisure

10.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

Takeshi

Leisure

8.0

/10

Reviewed 232 week(s) ago

Expedia Group verified review

A bit old, but has a pool and a bar with kind staffs, all you need for the vacation.

Verified traveler

Friends and family with Friends

6.0

/10

Reviewed 235 week(s) ago

Hotels.com verified review

Upon checking in, the clerk took everyone’s ID and would not return them till hours later. There were nine of us and she tried to tell us which of the three rooms everyone was to stay in. We had already planned out who was where and she tried to dictate where we were to sleep. The air conditioner in our room was very loud and the beds were not comfortable. This is advertised as a four star hotel but it seemed more like a two star. The pool closed at 6pm so we didn’t get to use it at all.

Eugen

Friends and family Family

10.0

/10

Reviewed 326 week(s) ago

Hotels.com verified review

Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !

Belinda

Friends and family Family

10.0

/10

Reviewed 333 week(s) ago

Hotels.com verified review

The hotel staff was friendly and helpful. The hotel is really clean. We watch them consistently clean while staying here. We paid for the full meal so that we didn't have to leave the hotel. The 4 course meal is amazing for both lunch and dinner. Breakfast was included and we were served due to covid which we didn't mind. The hotel have pool on site and their own private beach just across the street. They are a little ways from the town which was perfect for us who just want to sit relax and enjoy the beach.

Wez

Leisure

10.0

/10

Reviewed 368 week(s) ago

Expedia Group verified review

Good location and walking distance to the beach. However, I expected the room to have a kettle and tea bags

Marvin

Family

10.0

/10

Reviewed 371 week(s) ago

Hotels.com verified review

Staff are amazing especially the receptionist, food and service are also good,private parking its very safe.

M J

with Partner

8.0

/10

Reviewed 372 week(s) ago

Hotels.com verified review

Lovely hotel with a fantastic swimming pool. Reception staff were wonderful and food in the restaurant was a reasonable price. The pebble beach is nice with sun beds and parasols free for guests but I didn’t bathe in the sea because it was a steep entry - difficult with the pebbles but it was nice to relax by the sea then swim in the pool. Bus stop only 200 metres away with just one bus to Taormina which leaves at 10am returning from Taormina at 4pm but it is a request stop so need to ask the reception staff to ring and book it. The bus fare is about 5 euros return so very good price. Train station is about 2 miles away. We walked from Giarre Riposto station downhill to Riposto then level walking along the coast road to the hotel but got a taxi back when we left. That was 10 euros so not bad. Train fare from Giarre Riposto to Catania is 3.10 euros and the bus fare from Catania station to the airport is 4 euros. All very easy. The hotel could arrange a taxi all the way to the airport for 70 euros.

Verified traveler

Leisure with Partner

6.0

/10

Reviewed 375 week(s) ago

Expedia Group verified review

Pool beautiful and clean and bar area very luxurious and pretty. Pizza is delicious and breakfast is nice. Staff very friendly and helpful. Location is a bit secluded but private beach is nice and if you have a car it’s fine as not far from Giardini-Naxos and Taormina. Painting the balconies and front of building would be fantastic as it’s not as nice as the rest of the building but for the price we paid I cannot complain. Thank you for a lovely stay

Mr Carlos

with Partner

6.0

/10

Reviewed 376 week(s) ago

Hotels.com verified review

The staff were nice and friendly, the location was convenient, however there were a few of issues which made a difference: 1- most importantly, the air conditioning was terrible, I could barely sleep during my stay in the hotel, upon complaining to the staff there was no improvement. Aircon is the most important feature of a hotel in my opinion as it can ruin your holiday, in this case, it did 2- access to the beach is free, however, external customers have preference to take the first three lines of beach beds, if you ask for one of the front line beds they’ll refuse even if there are plenty of free beds because “they are reserved for paying customers” as if we were not paying customers? It’s part of the hotel, not charity, this in my opinion is 3- the pool closes at six, if like us, you like to explore during the day and expect to come back to have a refreshing end of the day in the pool then this is not the right hotel for you. I did not get to enjoy the pool because of this. It’s the middle of summer and they close the pool when the sun is high, not great. 4- kayaks and pedalo boats in the private beach are very expensive, over 10 pounds an hour which is more than we experienced anywhere in the east coast of sicily and there is no benefit to hotel guests 5- gym was closed I would not stay there again.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 385 week(s) ago

Expedia Group verified review

The hotel is very spacious throughout including the rooms all with balconys. It is also situated across the road from its own private shingle beach. On site parking and a lovely swimming pool are just a few of the onsite facilities. We enjoyed our week here very much.

Miron

Family

10.0

/10

Reviewed 446 week(s) ago

Hotels.com verified review

Amazing staff. Comfortable hotel. We had half-board accommodation and both of them (breakfast & dinner) were very, very good. The beach is just across the street. Big parking place.

Gregory

with Partner

10.0

/10

Reviewed 538 week(s) ago

Hotels.com verified review

Really enjoyable stay. Staff were great helpful friendly pleasant and humerous.Lovely pool and entertainment. Thanks to all for a really enjoyable stay , will definatly return again next year. The grounds were impeccably maintained we got great photos around the grounds and a private beach thrown in.

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