Atlantis Palace Hotel

Beach has chairs for a charge. Hotel is very old. Staff was good. The mattresses need updated. I believe they are from the 70’s. Could feel the springs.

Great place to stay

All the staffs are superstars. They are really friendly and helpful. No matter anytime, they always give us a hand.

Street outside hotel dark at evenings / night

Just disappointed The main reason for booking was the private beach but that just isn't true. It's just a beach club like any other and you have to pay to use it. The food way so bad. Laughably bad. The worst pizza I've ever seen. Frozen garlic bread with some cold ham and cheese sprinkled on top! In Italy. The town is just a 15 minute walk away but it's a horrible walk on dirty roads with no pavements. Dirty and dangerous. The rooms are very dated. Taxis are insanely expensive. €20 for 3km. On the plus side the staff were nice and tried they're best

We loved our stay at the Atlantis. The staff was exceptionally sweet, attentive and helpful! The hotel/ resort was so well appointed, fun the explore, so many areas to relax. Easy to walk to the shoreline and neighboring towns. We visited off season, it must be amazing in season. Thank you to the entire staff and the best driver Giatano!!!!

A bit old, but has a pool and a bar with kind staffs, all you need for the vacation.

Upon checking in, the clerk took everyone’s ID and would not return them till hours later. There were nine of us and she tried to tell us which of the three rooms everyone was to stay in. We had already planned out who was where and she tried to dictate where we were to sleep. The air conditioner in our room was very loud and the beds were not comfortable. This is advertised as a four star hotel but it seemed more like a two star. The pool closed at 6pm so we didn’t get to use it at all.

Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !

The hotel staff was friendly and helpful. The hotel is really clean. We watch them consistently clean while staying here. We paid for the full meal so that we didn't have to leave the hotel. The 4 course meal is amazing for both lunch and dinner. Breakfast was included and we were served due to covid which we didn't mind. The hotel have pool on site and their own private beach just across the street. They are a little ways from the town which was perfect for us who just want to sit relax and enjoy the beach.

Good location and walking distance to the beach. However, I expected the room to have a kettle and tea bags

Staff are amazing especially the receptionist, food and service are also good,private parking its very safe.

Lovely hotel with a fantastic swimming pool. Reception staff were wonderful and food in the restaurant was a reasonable price. The pebble beach is nice with sun beds and parasols free for guests but I didn’t bathe in the sea because it was a steep entry - difficult with the pebbles but it was nice to relax by the sea then swim in the pool. Bus stop only 200 metres away with just one bus to Taormina which leaves at 10am returning from Taormina at 4pm but it is a request stop so need to ask the reception staff to ring and book it. The bus fare is about 5 euros return so very good price. Train station is about 2 miles away. We walked from Giarre Riposto station downhill to Riposto then level walking along the coast road to the hotel but got a taxi back when we left. That was 10 euros so not bad. Train fare from Giarre Riposto to Catania is 3.10 euros and the bus fare from Catania station to the airport is 4 euros. All very easy. The hotel could arrange a taxi all the way to the airport for 70 euros.

Pool beautiful and clean and bar area very luxurious and pretty. Pizza is delicious and breakfast is nice. Staff very friendly and helpful. Location is a bit secluded but private beach is nice and if you have a car it’s fine as not far from Giardini-Naxos and Taormina. Painting the balconies and front of building would be fantastic as it’s not as nice as the rest of the building but for the price we paid I cannot complain. Thank you for a lovely stay

The staff were nice and friendly, the location was convenient, however there were a few of issues which made a difference: 1- most importantly, the air conditioning was terrible, I could barely sleep during my stay in the hotel, upon complaining to the staff there was no improvement. Aircon is the most important feature of a hotel in my opinion as it can ruin your holiday, in this case, it did 2- access to the beach is free, however, external customers have preference to take the first three lines of beach beds, if you ask for one of the front line beds they’ll refuse even if there are plenty of free beds because “they are reserved for paying customers” as if we were not paying customers? It’s part of the hotel, not charity, this in my opinion is 3- the pool closes at six, if like us, you like to explore during the day and expect to come back to have a refreshing end of the day in the pool then this is not the right hotel for you. I did not get to enjoy the pool because of this. It’s the middle of summer and they close the pool when the sun is high, not great. 4- kayaks and pedalo boats in the private beach are very expensive, over 10 pounds an hour which is more than we experienced anywhere in the east coast of sicily and there is no benefit to hotel guests 5- gym was closed I would not stay there again.

The hotel is very spacious throughout including the rooms all with balconys. It is also situated across the road from its own private shingle beach. On site parking and a lovely swimming pool are just a few of the onsite facilities. We enjoyed our week here very much.

Amazing staff. Comfortable hotel. We had half-board accommodation and both of them (breakfast & dinner) were very, very good. The beach is just across the street. Big parking place.

Really enjoyable stay. Staff were great helpful friendly pleasant and humerous.Lovely pool and entertainment. Thanks to all for a really enjoyable stay , will definatly return again next year. The grounds were impeccably maintained we got great photos around the grounds and a private beach thrown in.

The rooms were clean, well maintained. The staff was very friendly and cooperative. The hotel provided a wonderful breakfast and had a awesome pizzeria on site. Location was great view of Mt. Etna and the Med from our balcony.

Well located with access across the road to the beach. Pool is of a very good size. Views of garden, mount etna or sea, Good buffet breakfast. Wifi access only in reception.