Hotel Alessandra

Hotels
7.6
/10
Pleasant
114 reviews

What Guests Say About Their Stay

Bryan

10.0
/ 10
We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.

Verified traveler

10.0
/ 10
The hotel us well situated for exploring Palermo. The staff is very friendly and helpful. The room was clean and had a well functioning A/C. It had a balcony looking out to one of Palermo's oldest streets. I would stay there again.

Ganna K

10.0
/ 10
Close to train station. Clean in the rooms. Helpful staff (24h Reception). Recomended!
In the Area
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Via Divisi, 99, Palermo, Sicily, Italy, 90133

Main Facilities

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WiFi
Near Ballaro Market
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What's around Hotel Alessandra

Via Divisi, 99, Palermo, Sicily, Italy, 90133
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General


Near Ballaro Market

Location


With a stay at Hotel Alessandra, you'll be centrally located in Palermo, steps from Via Roma and 4 minutes by foot from Ballaro Market. This historic hotel is 0.3 mi (0.4 km) from Quattro Canti and 0.6 mi (1 km) from Teatro Massimo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Via Maqueda - 0.1 km / 0.1 mi
Palazzo Sant'Elia - 0.1 km / 0.1 mi
Via Roma - 0.1 km / 0.1 mi
Theater Santa Cecilia - 0.3 km / 0.2 mi
Church of San Cataldo - 0.3 km / 0.2 mi
Piazza Bellini - 0.4 km / 0.2 mi
Ballaro Market - 0.4 km / 0.2 mi
Church of St. Mary of the Admiral - 0.4 km / 0.2 mi
Via Lincoln - 0.4 km / 0.2 mi
San Giuseppe dei Teatini Church - 0.4 km / 0.2 mi
Palermo City Hall - 0.4 km / 0.2 mi
San Nicolo all'Albergheria Tower - 0.4 km / 0.3 mi
Pretoria Fountain - 0.4 km / 0.3 mi
Quattro Canti - 0.4 km / 0.3 mi
Piazza Pretoria - 0.4 km / 0.3 mi

The preferred airport for Hotel Alessandra is Punta Raisi Airport (PMO) - 32.5 km / 20.2 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).

Dining


Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.

Rooms


Make yourself at home in one of the 20 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Hotel Alessandra

Bar, Cafe and Lounge Hotel Alessandra
Bar, Cafe and Lounge
Functional Hall Hotel Alessandra
Functional Hall
Common Space Hotel Alessandra
Common Space
Lobby Hotel Alessandra
Lobby
Exterior Hotel Alessandra
Exterior

Hotel Services

  • Express check-in
  • Express check-out
  • Multilingual staff
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Transportation

  • Airport transfer
  • Storage

Things to Do

  • TV lounge
  • Library

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Alessandra

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 5 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in/Check-out Time

Check-in:
08:00 - 20:00
Check-out:
Before 10:00

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No elevators

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 08:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Alessandra
20
Number of floors in Hotel Alessandra
2
Another facilities in Hotel Alessandra
Express check-in, Express check-out, Multilingual staff, Concierge, Smoke-free area

Frequently asked question in Hotel Alessandra

What are available facilities at Hotel Alessandra?
There are top facilites at Hotel Alessandra such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alessandra?
The standard check-in time at Hotel Alessandra is starting from 08:00 - 20:00 while the latest check-out time is at Before 10:00
Does Hotel Alessandra provide breakfast?
Yes, Hotel Alessandra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Alessandra
Hotel Alessandra has a 2.0-star rating.
How many floors does Hotel Alessandra have?
Hotel Alessandra has 2.
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More Reviews from Other Guests in Hotel Alessandra

7.6
Pleasant
From 114 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

8.6

Service and Facilites

8.2

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Traveler Reviews Hotel Alessandra

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
6.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Read More
Nicola
8.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Phyllis
icon-Family
Family
4.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
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Gai
6.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Robert
8.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

Walk barely 10 minutes from the crowded streets surrounding the train station to Hotel Alessandra. Once you have navigated the stairs to the second floor, you enter into a bygone era. There are several lounging areas that are inviting and warm, like a hug from grandma. This is definitely "old world" at its finest. Meet Alessio, one of the staff, who treats guests like family, offering advice on where to go and what to see in perfect English... a real gentleman. If you are looking for a quiet, relaxing hotel, then Hotel Alessandra is it.
Read More
Peter
icon-with Partner
with Partner
6.0
/10
Reviewed 501 week(s) ago

Hotels.com verified review

Great budget priced hotel in historic centre of Palermo within walking distance of all the main historic sites and close to transport routes to places such as Monreal and Mondello. Antonio and the rest of the staff were very welcoming and obliging. Room was a little 'tired' but bed was comfortable. Good breakfast. Probably not suitable for people with mobility problems as there are quite a few steps to climb but didn't present a problem for us.
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sami-matti
icon-Family
Family
8.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

unique hotel in the center of palermo. brilliant location. value for money. interior is one-of-a-kind. a lift would be a nice. climbing 3floors with luggage is a pain. recommended.
Jean-Noel
icon-with Partner
with Partner
8.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

The hotel is about 5 minutes (walking) from the station. It is in an old palace which has seen better days but retains a certain charm. The reception and rooms are on the second floor but it’s a long way climbing up the stairs. You need to be fit and able bodied. The room we had was fairly large with a king size bed with a firm mattress. There is a big wardrobe, a chest of drawers, 2 chairs and a tv. The bathroom is OK with shower, wc, bidet, sink, mirror and hair dryer. It could do with some refurbishment. Both bedroom and bathroom are clean. From the bedroom window overlooking via Maqueda, you have some good views. The situation of the hotel is ideal as you can access many of the sites (churches, museums…etc….) on foot. Breakfast is a buffet with limited choice but it’s OK. The reception is open 24h a day. The staff, in particular Antonio, are very friendly and helpful.
Read More
Eva
8.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Yes, the hotel is on a second floor with no lift and I can understand this can be a problem for some people. We had very little luggage so climbing all the way up did not worry as at all. However, the location is spot on, right in the heart of Palermo, five minutes walk to Quatro Canti (Four Corners). One can easily walk everywhere and enjoy some great restaurants nearby and all the main attractions of the city. The staff was wonderful; they could not do enough for us. The hotel is very pleasing inside and does not have a feel of a cheap hotel, however, the rooms vary and some are not very nice (room 11), but some are beautiful. It depends how long you are planning on staying, if more than one night, I would recommend asking for/or selecting a better room and paying a bit more (the prices are cheap anyway). Breakfast is very basic but acceptable. The atmosphere at the hotel is very relaxed and extremely friendly. I would definitely stay here again. For a cheap hotel, this one is great!
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Callidus
10.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Wonderfully atmospheric hotel and interesting city. Thoroughly recommended.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 562 week(s) ago

Expedia Group verified review

The hotel us well situated for exploring Palermo. The staff is very friendly and helpful. The room was clean and had a well functioning A/C. It had a balcony looking out to one of Palermo's oldest streets. I would stay there again.
Petr
10.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

only one bad thing no lift
Ganna K
icon-Family
Family
10.0
/10
Reviewed 617 week(s) ago

Hotels.com verified review

Close to train station. Clean in the rooms. Helpful staff (24h Reception). Recomended!
Verified traveler
8.0
/10
Reviewed 677 week(s) ago

Expedia Group verified review

Great location in central Palermo as we could walk any where. Easy walking distance from train station. Staff were very friendly and helpful, breakfast ok. Yes there are stairs to get to with no elevator but we were fine with that. Hotel was prefect for us and have no problems with staying there again.
Vanessa
icon-with Partner
with Partner
6.0
/10
Reviewed 682 week(s) ago

Expedia Group verified review

Friendly staff. Good budget hotel. I didn't have the breakfast but you don't need to as there is a good market nearby and the coffee in Palermo is awesome. The location is good for access to the train/bus station but it is not in a very nice part of Palermo. I didn't feel unsafe though. Overall good budget hotel for the price. The beds are tiny though - if you are taller than 5ft5 your feet would probably hang off the edge!
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N.thas
6.0
/10
Reviewed 689 week(s) ago

Hotels.com verified review

It nice but no wi fi was working in the room. Friendly staff
Verified traveler
10.0
/10
Reviewed 705 week(s) ago

Hotels.com verified review

Exactly what I needed! Close to train, friendly and helpful staff. Breakfast was par at best, but oh well
Verified traveler
8.0
/10
Reviewed 725 week(s) ago

Expedia Group verified review

Located in the center of town its close to the constant buzz of activity,spacious room is close walk to attractions No lift be warned with heavy bags Very pretty fussy decor. Lovely
K. Geraci
10.0
/10
Reviewed 729 week(s) ago

Hotels.com verified review

Hotel Alessandra turned out to be very clean, comfortable, safe and very conveniently located only two or three blocks from the train station, Palermo Centrale. The staff was very helpful... my Italian-speaking ability wasn't so good but the staff could speak some English and surprisingly, one of the staff spoke fluent Spanish (he was Sicilian but had worked in Spain) which helped as I spoke better Spanish than Italian (being from Texas). The hotel was a great value, very reasonable priced and I will definitely stay there again whenever I return to Palermo.
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Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 114 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Alessandra

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
6.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Read More
Nicola
8.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Phyllis
icon-Family
Family
4.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
Read More
Gai
6.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Robert
8.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

Walk barely 10 minutes from the crowded streets surrounding the train station to Hotel Alessandra. Once you have navigated the stairs to the second floor, you enter into a bygone era. There are several lounging areas that are inviting and warm, like a hug from grandma. This is definitely "old world" at its finest. Meet Alessio, one of the staff, who treats guests like family, offering advice on where to go and what to see in perfect English... a real gentleman. If you are looking for a quiet, relaxing hotel, then Hotel Alessandra is it.
Read More
Peter
icon-with Partner
with Partner
6.0
/10
Reviewed 501 week(s) ago

Hotels.com verified review

Great budget priced hotel in historic centre of Palermo within walking distance of all the main historic sites and close to transport routes to places such as Monreal and Mondello. Antonio and the rest of the staff were very welcoming and obliging. Room was a little 'tired' but bed was comfortable. Good breakfast. Probably not suitable for people with mobility problems as there are quite a few steps to climb but didn't present a problem for us.
Read More
sami-matti
icon-Family
Family
8.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

unique hotel in the center of palermo. brilliant location. value for money. interior is one-of-a-kind. a lift would be a nice. climbing 3floors with luggage is a pain. recommended.
Jean-Noel
icon-with Partner
with Partner
8.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

The hotel is about 5 minutes (walking) from the station. It is in an old palace which has seen better days but retains a certain charm. The reception and rooms are on the second floor but it’s a long way climbing up the stairs. You need to be fit and able bodied. The room we had was fairly large with a king size bed with a firm mattress. There is a big wardrobe, a chest of drawers, 2 chairs and a tv. The bathroom is OK with shower, wc, bidet, sink, mirror and hair dryer. It could do with some refurbishment. Both bedroom and bathroom are clean. From the bedroom window overlooking via Maqueda, you have some good views. The situation of the hotel is ideal as you can access many of the sites (churches, museums…etc….) on foot. Breakfast is a buffet with limited choice but it’s OK. The reception is open 24h a day. The staff, in particular Antonio, are very friendly and helpful.
Read More
Eva
8.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Yes, the hotel is on a second floor with no lift and I can understand this can be a problem for some people. We had very little luggage so climbing all the way up did not worry as at all. However, the location is spot on, right in the heart of Palermo, five minutes walk to Quatro Canti (Four Corners). One can easily walk everywhere and enjoy some great restaurants nearby and all the main attractions of the city. The staff was wonderful; they could not do enough for us. The hotel is very pleasing inside and does not have a feel of a cheap hotel, however, the rooms vary and some are not very nice (room 11), but some are beautiful. It depends how long you are planning on staying, if more than one night, I would recommend asking for/or selecting a better room and paying a bit more (the prices are cheap anyway). Breakfast is very basic but acceptable. The atmosphere at the hotel is very relaxed and extremely friendly. I would definitely stay here again. For a cheap hotel, this one is great!
Read More
Callidus
10.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Wonderfully atmospheric hotel and interesting city. Thoroughly recommended.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 562 week(s) ago

Expedia Group verified review

The hotel us well situated for exploring Palermo. The staff is very friendly and helpful. The room was clean and had a well functioning A/C. It had a balcony looking out to one of Palermo's oldest streets. I would stay there again.
Petr
10.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

only one bad thing no lift
Ganna K
icon-Family
Family
10.0
/10
Reviewed 617 week(s) ago

Hotels.com verified review

Close to train station. Clean in the rooms. Helpful staff (24h Reception). Recomended!
Verified traveler
8.0
/10
Reviewed 677 week(s) ago

Expedia Group verified review

Great location in central Palermo as we could walk any where. Easy walking distance from train station. Staff were very friendly and helpful, breakfast ok. Yes there are stairs to get to with no elevator but we were fine with that. Hotel was prefect for us and have no problems with staying there again.
Vanessa
icon-with Partner
with Partner
6.0
/10
Reviewed 682 week(s) ago

Expedia Group verified review

Friendly staff. Good budget hotel. I didn't have the breakfast but you don't need to as there is a good market nearby and the coffee in Palermo is awesome. The location is good for access to the train/bus station but it is not in a very nice part of Palermo. I didn't feel unsafe though. Overall good budget hotel for the price. The beds are tiny though - if you are taller than 5ft5 your feet would probably hang off the edge!
Read More
N.thas
6.0
/10
Reviewed 689 week(s) ago

Hotels.com verified review

It nice but no wi fi was working in the room. Friendly staff
Verified traveler
10.0
/10
Reviewed 705 week(s) ago

Hotels.com verified review

Exactly what I needed! Close to train, friendly and helpful staff. Breakfast was par at best, but oh well
Verified traveler
8.0
/10
Reviewed 725 week(s) ago

Expedia Group verified review

Located in the center of town its close to the constant buzz of activity,spacious room is close walk to attractions No lift be warned with heavy bags Very pretty fussy decor. Lovely
K. Geraci
10.0
/10
Reviewed 729 week(s) ago

Hotels.com verified review

Hotel Alessandra turned out to be very clean, comfortable, safe and very conveniently located only two or three blocks from the train station, Palermo Centrale. The staff was very helpful... my Italian-speaking ability wasn't so good but the staff could speak some English and surprisingly, one of the staff spoke fluent Spanish (he was Sicilian but had worked in Spain) which helped as I spoke better Spanish than Italian (being from Texas). The hotel was a great value, very reasonable priced and I will definitely stay there again whenever I return to Palermo.
Read More
Number of reviews per page
20
40