Hotel Naples

Hotels
7.8
/10
Pleasant
545 reviews

What Guests Say About Their Stay

Diana

10.0
/ 10
Lovely breakfast,great reception and central to the city and transport.Port makes it easy for boat trips and watching the ships!!.Good cafes and eating nearby.

Stanley

10.0
/ 10
Great location, quiet area at night, short walk to shops and restaurants, great staff to help you out with anything.

Gustave L

10.0
/ 10
The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.
In the Area
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C.so Umberto I 55, Naples, Campania, Italy, 80132

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Naples is a good choice when you are visiting Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Naples

C.so Umberto I 55, Naples, Campania, Italy, 80132
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General


Near Port of Naples

Location


A stay at Hotel Naples places you in the heart of Naples, within a 10-minute walk of Port of Naples and Spaccanapoli. This hotel is 0.6 mi (1 km) from Via Toledo and 0.7 mi (1.2 km) from Molo Beverello Port.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Corso Umberto I - 0.1 km / 0.1 mi
University of Naples Federico II - 0.1 km / 0.1 mi
University of Naples L'Orientale - Palazzo del Mediterraneo - 0.3 km / 0.2 mi
Monastery of St. Clare - 0.5 km / 0.3 mi
Port of Naples - 0.6 km / 0.4 mi
Terminal Traghetti - 0.6 km / 0.4 mi
Calata di Massa Port - 0.6 km / 0.4 mi
Santa Chiara Basilica - 0.6 km / 0.4 mi
Spaccanapoli - 0.6 km / 0.4 mi
Sansevero Chapel Museum - 0.7 km / 0.4 mi
Via San Gregorio Armeno - 0.7 km / 0.4 mi
Church of Gesu Nuovo - 0.7 km / 0.5 mi
Piazza San Domenico Maggiore - 0.8 km / 0.5 mi
Piazza del Gesu Nuovo - 0.8 km / 0.5 mi
San Lorenzo Maggiore - 0.8 km / 0.5 mi

The preferred airport for Hotel Naples is Naples Intl. Airport (NAP) - 5.8 km / 3.6 mi

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include wedding services, a television in a common area, and a banquet hall.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 82 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Naples

Bar, Cafe and Lounge Hotel Naples
Bar, Cafe and Lounge
Functional Hall Hotel Naples
Functional Hall
Common Space Hotel Naples
Common Space
Exterior Hotel Naples
Exterior
Others Hotel Naples
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Rooftop terrace
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Conference center
  • Computer station
  • Business center

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Naples

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Parking height restrictions apply, Contactless check-in is available
  • Fee for buffet breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 20.00 per day
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Naples
82
Another facilities in Hotel Naples
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in Hotel Naples

What are available facilities at Hotel Naples?
There are top facilites at Hotel Naples such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Naples?
The standard check-in time at Hotel Naples is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hotel Naples provide breakfast?
Yes, Hotel Naples provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Naples
Hotel Naples has a 4.0-star rating.
How many rooms are available at Hotel Naples
Hotel Naples has 82.
See All

More Reviews from Other Guests in Hotel Naples

7.8
Pleasant
From 545 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Naples

Number of reviews per page
20
40
Top reviews
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This hotel is far from a 4-star hotel rating, except for room pricing. I stayed 3 nights in the hotel. There was no pot to boil water for tea, and the shower gel bottle was empty. My accommodation rating is 2 stars, max. Their primary business is a dorm room for the nearby University. Their service matches the dormitory level. All hotel staff treat every guest as a student with dry smiles and very minimal responses to questions or requests. Some reviews said the hotel is in an ideal location for sightseeing, but it depends on what you want to see. I should have researched the hotel more before booking.
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Na
Paul
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Front desk staff was super courteous and helpful.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Nice central location. Comfortable beds and courteous staff.
ADEL
icon-Business
Business
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff are helpful...Location is is good. However, I would give it 2.5 stars for everything else.
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Lovely breakfast,great reception and central to the city and transport.Port makes it easy for boat trips and watching the ships!!.Good cafes and eating nearby.
Stanley
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location, quiet area at night, short walk to shops and restaurants, great staff to help you out with anything.
Stanley
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location. Clean and modern rooms.
Gustave L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.
Read More
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Convenient to the ferries
Shokhzod
icon-Family
Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice hotel, recommended
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The property was very well maintained & our room was large enough to relax & unwind! It would be good if the hotel provided tea & coffee making facilities.
Bridget
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

.
Chloé
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

This was just a stop for a night but the wifi was not reaching our room, we had to be on the top floor or in the lobby the have wifi which was annoying
Marjorie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

In general, a good hotel, what bothered me was that it doesn't matter if you put the NO Disturb, they still entered your room, on 3 occasions they entered my room while I was in the bathroom despite the sign posted on the door. They do not respect privacy!!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Good
anna
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Close to everything clean with great breakfast
Eiman
2.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

This hotel has an exceptional location, unfortunately it is not well maintained, every thing is very old and not taken care of, the staff are not hospitable, rooms are very noisy because of the bathroom drainage and the proximity to the main street. I won't go there again or recommend it to any one.
Qusay
2.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Rooms are very hot
Peter
icon-Leisure with Pet
Leisure with Pet
4.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The staff were very nice and the location was convenient but that is where the positive aspects of the room end. In my room, the WiFi did not work and it was in such a location that even my cell service did not work. When I brought up the former to the staff they suggested they would restart the router to which I said that was not the going to make a differences and it did not. The room was smaller than my living room at home and it is the first time in 30 years I have slept in a twin bed in real life or at a hotel. The area was dirty and loud but I fear this might just be Naples. I am unclear what makes this hotel a 4* hotel and the cost was extraordinarily high for what I got.
Read More
Number of reviews per page
20
40

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Exterior 4 Hotel Naples

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 545 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Naples

Number of reviews per page
20
40
Top reviews
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This hotel is far from a 4-star hotel rating, except for room pricing. I stayed 3 nights in the hotel. There was no pot to boil water for tea, and the shower gel bottle was empty. My accommodation rating is 2 stars, max. Their primary business is a dorm room for the nearby University. Their service matches the dormitory level. All hotel staff treat every guest as a student with dry smiles and very minimal responses to questions or requests. Some reviews said the hotel is in an ideal location for sightseeing, but it depends on what you want to see. I should have researched the hotel more before booking.
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Na
Paul
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Front desk staff was super courteous and helpful.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Nice central location. Comfortable beds and courteous staff.
ADEL
icon-Business
Business
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff are helpful...Location is is good. However, I would give it 2.5 stars for everything else.
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Lovely breakfast,great reception and central to the city and transport.Port makes it easy for boat trips and watching the ships!!.Good cafes and eating nearby.
Stanley
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location, quiet area at night, short walk to shops and restaurants, great staff to help you out with anything.
Stanley
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location. Clean and modern rooms.
Gustave L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.
Read More
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Convenient to the ferries
Shokhzod
icon-Family
Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice hotel, recommended
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The property was very well maintained & our room was large enough to relax & unwind! It would be good if the hotel provided tea & coffee making facilities.
Bridget
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

.
Chloé
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

This was just a stop for a night but the wifi was not reaching our room, we had to be on the top floor or in the lobby the have wifi which was annoying
Marjorie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

In general, a good hotel, what bothered me was that it doesn't matter if you put the NO Disturb, they still entered your room, on 3 occasions they entered my room while I was in the bathroom despite the sign posted on the door. They do not respect privacy!!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Good
anna
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Close to everything clean with great breakfast
Eiman
2.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

This hotel has an exceptional location, unfortunately it is not well maintained, every thing is very old and not taken care of, the staff are not hospitable, rooms are very noisy because of the bathroom drainage and the proximity to the main street. I won't go there again or recommend it to any one.
Qusay
2.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Rooms are very hot
Peter
icon-Leisure with Pet
Leisure with Pet
4.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The staff were very nice and the location was convenient but that is where the positive aspects of the room end. In my room, the WiFi did not work and it was in such a location that even my cell service did not work. When I brought up the former to the staff they suggested they would restart the router to which I said that was not the going to make a differences and it did not. The room was smaller than my living room at home and it is the first time in 30 years I have slept in a twin bed in real life or at a hotel. The area was dirty and loud but I fear this might just be Naples. I am unclear what makes this hotel a 4* hotel and the cost was extraordinarily high for what I got.
Read More
Number of reviews per page
20
40