Hotel St Martin by OMNIA hotels

. We had a great time during our stay, and everything was very comfortable. Two people who truly made our visit extra special were Philip at the front desk and Ana Maria, our room attendant. Both were excellent human beings and a pleasure to interact with. Philip went above and beyond—he personally ensured we had our breakfast packed the day we had to leave early in the morning, knowing we had paid for it. That kind of care and attention made a big difference. Ana Maria also did a fantastic job keeping our room spotless and perfectly tidy every day. Her attention to detail and warm attitude made us feel truly welcomed and at home. Thanks to them, we fell in love with Rome even more. The only downside was an interaction with the night shift front desk staff. Unfortunately, he was not very helpful or pleasant. I requested bathroom tissue, which never arrived, and his general attitude didn’t reflect the level of service we experienced from the rest of the team. Aside from that one incident, everyone else we encountered was kind, professional, and welcoming.

Excellent stay, friendly and helpful staff. Breakfast was fantastic and the room was top notch. Location is walking distance to the city centre and if walking isn’t for you it’s right next to a metro station, very convenient after 8 hours of walking around the colosseum and forum.

Convenience

Clean facility, good air conditioning. Friendly staff. But the location is far from touristic places and far from main shopping aread

Top class very clean hotel in very convenient location. Easy walk to Termini, and other conveniences

Front desk helpful, nice room

Very clean. No dislike.

Friendly staff, rooms are nice and comfy. Everything was easy to access. Restaurants and market near by

Comfortable stay, staff are friendly

Clean, large rooms, walkable to Centers Coffee pot did not work

The room was fantastic, spacious and new with great amenities. I especially liked the large closet and bathroom. Would prefer if the glass on the tub was longer/larger so water wouldn’t get out. The locations was close to the train but a distance from the main Rome attractions. Easy Uber or bus ride jn

The exterior of the building was under renovation, so there was scaffolding in place which was unsightly, but did not affect our stay. Our room was in the building next door to the hotel proper, so we had to exit to the street to get to our room. The building is older, but has a lot of character. The elevator was much more of a freight elevator than a modern elevator. It barely fit two people and two pieces of luggage, but again, it gave the experience character. For the price, it was a great option. We flew in early for a Globus Tour that started the next day at a hotel right around the block, which was much more expensive. The outdoor terrace on the 6th floor is wonderful.

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Very clean, quality place to stay. 10 minute walk from Roma Termini station. A longer walk to the main tourist attractions, but still walkable. Good soundproof windows, kept the street noise out, which is important in Rome with the high amount of street noise late into the night.

Hotel is refurnished recently and breakfast was really good. But there were no heating system working and reception told me its spring time at middle of March! Basically room was cold. On the other hand sounds isolation is terrible. You can easily hear somebody to walk at corridor and nearby room. Such a 250€ at winter time level room it is not acceptable.

Very nice clean hotel, staff & personnel great service, a special tks to Giogio for great help & experience, also a special mention of the other reception girls on 2pm to 10pm schedule.

When I first arrived, I booked a large room and paid for it, but they did not give me the same room I chose and gave me a very small room. When I told them it was not the same room, they told me that the site I booked from was the one that puts wrong pictures. I was very upset and was forced to stay in a small room because I booked for 5 days. The heating is bad and cannot be controlled from inside the room. You do not have options on the TV. It is very boring. The cleaning service is bad. If you do not request more than once, no one will clean your room... and the cleaning girls, no one speaks English. You cannot communicate with them. When I need something, I have to go down to the reception. There are no phone numbers in the room to call and request. To complain, the hotel is very poor in breakfast, limited and boring. Every day it is the same breakfast and you do not have multiple options. I stayed for 5 days and they only gave me 1 water bottle during the entire period I stayed with them. They do not have credibility at all. I read that they have a parking lot and when I arrived, they told me that there is none... and there is no sound insulation in the next room, you can hear it completely. A bad experience and I do not recommend it.

Great location and modern rooms.

Staff was not very social nor interactive with us. The area was dirty, and the near by eateries where only okay and nothing I’d ever eat at again. The pizza place around the corner was dirty and the only thing open during lunch. Train station was fairly near.

It was ok