What do past guests say about Residence Eden?

Residence Eden is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Residence Eden

Name: Residence Eden
Address: Via Coppo 2, Verona, Veneto, Italy, 37019, Via Coppo 2, Veneto, 37019, Italy
Rating: 8

Hotels

8.0

/10

Very Good

294 reviews

What Guests Say About Their Stay

Elizabeth

10.0

/ 10

Loved the area and the free bus to town was an excellent service. Lots to do and especially for the children. Only thing i would change would be to have a walk in shop to buy more essentials.

Verified traveler

10.0

/ 10

The complex was lovely the €18 buffet was excellent value for money and they had an excelkent free bus service a 7 o'clock bus would off been nice. The only fault was the position off the shower it made the bathroom feel tight

Carly

10.0

/ 10

The apartment was very spacious, we had a lovely time. The free shuttle service was brilliant and ran regularly throughout the day. The water slides weren’t open unfortunately and they didn’t take card as payment at the mini market or pool snack bar. Would stay again, was a fan base for exploring the beautiful area.

In the Area

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Via Coppo 2, Verona, Veneto, Italy, 37019

Main Facilities

Swimming Pool

Restaurant

Residence Eden is a hotel is located at Verona.

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What's around Residence Eden

Via Coppo 2, Verona, Veneto, Italy, 37019

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Discover More About Residence Eden

Location

Residence Eden is a hotel is located at Verona.

About Residence Eden

Residence Eden is the smartest choice for you who are looking for affordable accommodation with outstanding service.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Residence Eden exclusively for you.

Residence Eden is a wise choice for travelers visiting Verona.

All facilities in Residence Eden

Others

Things to Do

Beach umbrella
Hot tub
Outdoor pool
Indoor pool
Spa
Health club
Garden
Clubhouse
Sauna
Steam room
Waterslide
Pool sun loungers

Hotel Services

Tours
Multilingual staff
Laundry service
Luggage storage
Concierge

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Sports and Recreations

Golf cart
Golf club
Fitness center
Golf course

Family-friendly Facilities

Kids club
Children pool

General

Parking
Terrace

Kids and Pets

Supervised childcare

Transportation

Area shuttle

Accommodation Policy & General Information in Residence Eden

Important Note

Fee for buffet breakfast: approximately EUR 9 per person
Pet fee: EUR 10 per accommodation, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 100 per stay
A tax is imposed by the city: EUR 1.00 per person, per night, up to 20 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Check-in presso la nuova Reception unica del Resort, aperta 24/7]. The host will greet guests on arrival.

The property is closed between November 1 and March 25.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant
Check-In / Check-Out Time	From 15:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Residence Eden	173
Number of floors in Residence Eden	2
Another facilities in Residence Eden	Beach umbrella, Hot tub, Outdoor pool, Indoor pool, Spa

Frequently asked question in Residence Eden

What are available facilities at Residence Eden?

There are top facilites at Residence Eden such as Swimming Pool, Restaurant. (some may require extra charges)

What is normal check-in & check-out time at Residence Eden?

The standard check-in time at Residence Eden is starting from From 15:00 while the latest check-out time is at Before 10:00

Does Residence Eden provide breakfast?

Yes, Residence Eden provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Residence Eden

Residence Eden has a 2.0-star rating.

How many floors does Residence Eden have?

Residence Eden has 2.

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More Reviews from Other Guests in Residence Eden

Overall Ratings & Reviews Residence Eden

Other sources (294)

8.0

Very Good

From 294 reviews

Cleanliness

7.6

Room Comfort

7.2

Location

7.6

Service and Facilites

7.8

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Traveler Reviews Residence Eden

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Top reviews

Elizabeth

Leisure

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Loved the area and the free bus to town was an excellent service. Lots to do and especially for the children. Only thing i would change would be to have a walk in shop to buy more essentials.

Ben Sydney

Leisure with Children

8.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Apartment was great size with everything you need the beds are comfortable, the only issue I have is that the shop on site doesn't have hardly anything you need or choices and you can not go in you have to order everything online and it can take a while for example when I ordered 2 bags of crisps 6 eggs and some croissants it was available in 2 days time, not good also nats and mosquitos are quite a problem, pools are great

TAL

6.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

I like all the activities in the park. I didn't like that room was not cleaning. Not enough paper toylet, no claning service in the room, i am on vacation need to clean. It was very dark outside at night. When i arrived at the first day i didnt find the room and it was raining and no one was there to help.

Daniel

Friends and Family

4.0

/10

Reviewed 163 week(s) ago

Hotels.com verified review

The location was good It was not possible to open windows because there are no bars and there were many mosquitoes and insects outside. Apartment is not so clean and there is mold.

Verified traveler

Friends and Family

8.0

/10

Reviewed 269 week(s) ago

Hotels.com verified review

It was definitely out of season at beginning Oct and too cold to use the outdoor pools, which were closed off. The Internet was only usable in the main hotel, not in the area we were staying in. It was full of Germans and the only 2 kids channels on tv were in German. It felt more like a stay in Germany than Italy! The service was good and the apartment was clean.

S J

Business

8.0

/10

Reviewed 322 week(s) ago

Hotels.com verified review

Nice pizza / pasta outside restaurant and good the bus into town was still running.

Maria

8.0

/10

Reviewed 322 week(s) ago

Hotels.com verified review

We stayed in a studio which we found to be comfortable and clean, perhaps it would have been better to have had a toaster rather than a sandwich maker in it. It is a perfect base for exploring Lake garda, the shuttle bus which leaves on the hour and drops you off and collects you in peschiera is a great bonus. However a car is really needed if you want to explore the lake. We had breakfast only once in the hotel and would recommend it, plenty of choice and space. Overall this is a lovely relaxing place to stay.

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 324 week(s) ago

Expedia Group verified review

Verified traveler

8.0

/10

Reviewed 335 week(s) ago

Hotels.com verified review

Apartments clean and comfortable as per star rating. Would be a good idea to supply a starter pack in the kitchen, i.e liquid detergent, dish cloths etc. Great free shuttle bus service, always punctual. Only negative comment about the self catering site would be the poor selection of food options in the mini market on site. Would need a car to get to the nearest supermarket to get your self catering supplies

Verified traveler

Leisure with Children

8.0

/10

Reviewed 336 week(s) ago

Expedia Group verified review

Great family facilities, just a shame that so few were actually open during our stay

JodieAussie

Leisure with Partner

8.0

/10

Reviewed 341 week(s) ago

Expedia Group verified review

Great budget self contained property AND alongside great resort features loved the Day Spa (thank you Sylvia - great expertise) and an ideal spot to head off to drive around the beautiful Lake Garda

Carly

10.0

/10

Reviewed 345 week(s) ago

Hotels.com verified review

James

8.0

/10

Reviewed 376 week(s) ago

Expedia Group verified review

The apartment was fairly basic but had everything you need. There was a new microwave and sndwhich toaster which are new additions frommwhen we stayed the year before and make it that bit easier to make your own food. The site is a 5-10min drive from the town centre but there is a regular shuttle bus which makes it easy to get to the lake. The onsite restaurant serves good food and the breakfast is also good. The only slight negative I’d give it was that the apartment bedroom seemed a bit damp and this made the bed feel the same way.

Luca

8.0

/10

Reviewed 399 week(s) ago

Hotels.com verified review

I expected a hotel room, but ended up being a vacation apartment... Good to have a kitchen with table, and separate bedroom, but... I stayed 5 nights, no room service, only after you go away. Floors were not very clean, sand outside kept crawling in, in the absence of a door mat. Messy to open and close the front door (double door with key...) Hotel lobby is far away (need to drive). Weird check out: you need to book the time when you leave and they call the service person to check your room before they return your 100 euro deposit back. But the most frustrating thing was bad cell phone coverage inside room. Unable to get wifi...

Verified traveler

6.0

/10

Reviewed 536 week(s) ago

Expedia Group verified review

The place was very well located in the Garda area. But there were a few issues... The biggest one was the mosquitoes. I woke up the first night with over 40! Mosquito bites. Since we stayed in two hotels this vacation and did not suffer from mosquitoes in the second place I believe it is something that can be taken care of. The room had a humidity problem in the walls and was always very humid. The childrens playground had very poor maintanace and it was almost impossible to stay there because of a mosquitoes. The hotel is connected to the hotel next door that had an indoor pool which was great. The pools in the hotel were also nice. The supermarket in the place was not very well equipped - too bad... They are sending people to buy in other places.

Louis Ciancio

4.0

/10

Reviewed 597 week(s) ago

Hotels.com verified review

Overall the accommodation was fine, but was tremendously disappointed with the fact that on my arrival they told me of a hidden expense related to the bed sheets and towels. I find this VERY unfair. This cost should be included in the accommodation rate and not found out at the last minute. I complained about this and at first they told me that they would look into it, but never told me anything during my 5 night stay. At the end of my stay they just included this cost in my bill and I had to pay whether I like it or not. When I asked to speak to the manager they told me that he was not available and that I can speak to him in a day's time. Obviously I was not going to be in Italy by that time. For this reason I highly recommend not to stay in this accommodation unless this is sorted out and this expense is included in the accommodation price. You never pretend to go to a residence to sleep and have a shower and then you find out that you cannot do these basic necessities unless you pay extra! This is ridiculous! Please take action as this is a kind of sly mugging!

Verified traveler

4.0

/10

Reviewed 598 week(s) ago

Hotels.com verified review

Wasn't happy with the services received here. We had to RENT towels and bedding (€24 pp) as we were not supplied with them and the hot water didn't work even after staff 'fixed' the boiler. Not much around the hotel to see but as a plus, free bus service to and from the station/town. Would not stay here again as it wasn't worth the money whatsoever.

Sally

10.0

/10

Reviewed 639 week(s) ago

Hotels.com verified review

This is a big complex including 2 hotels and 2 apartment complexes. You can use all the facilities including its 7 pools, regardless of where you stay. The appartment was very clean and a good size for the money. Annoyingly there was only a hob to cook with- no oven, grill or microwave.Sofa bed was not great- but they never are! No problems with reception staff who were helpful,giving good advice and recommendations and dealt with any minor problems quickly and effectively. We had no problems getting our deposit back regarding the cleaning of the apartment- you just need to make sure the kitchen and utensils are clean. Animation team were friendly and there were lots of included activities put on by the hotel. There are free swimming lessons and tennis coaching every day. Great location for the parks and Verona. We did lots of day trips to locations around the lake, so unless you are just staying in the hotel a car is essential. Loads of things to see and do. We had a fantastic holiday!

Verified traveler

6.0

/10

Reviewed 739 week(s) ago

Hotels.com verified review

sorry, but the staff at the reception behave was really not good : angry , impertinence , aggressive .... that is not a way to serve customers . we have asked for ground floor in advance , but we got second floor ... and the answer by the woman at the reception was "we do not promise ..it is a wish only " and " you are wasting my time" ( we were there alone , no other customers were waiting....) her manager was there too , she did nothing... NEVERTHELESS we have enjoyed the room the location, the golf trails ... there is no service at your stay ... you clean your room your very well equipped kitchen , and you have to bring your own sheets and towels ... or buy it there , 20 euro each ...enjoy it...

Julie

2.0

/10

Reviewed 842 week(s) ago

Expedia Group verified review

This hotel was not at all what we expected. The amenities listed were for other properties owned by the company but not at the location as stated. The hot/cold water system did not work and we were either scolded or it was very cold. There were additional charges for bedding and towels of Euro 20 ($30) per person or you had to bring your own. It is NOT centrally located to any major tourist sites as listed. The staff was limited in what they could do and maintenance was not done. It was not a good stay by any means!!!

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