Wyndham Garden Florence

Short but good stay. Receptionist went over and beyond to make arrangements for us.

Area around the property was a bit run dow and industrial looking. Restaurant dinner was quite good.

There was no hot water in the hotel. They said it would be fixed that evening, even though no one was scheduled to work on it! The window wouldn’t close and the room was 75 degrees. While the open window cooled it a bit, the street noise made it impossible to sleep. Finally the staff lied about the situation when we checked in and again when we left (without showering). Stay away!

Booked the hotel for the night and was not told there was no hot water! Top class looking room but imagine no hot water, atleast say soemthing to us at the front desk when checking in, I wouldn’t have gone there. Also there was no help with bags and the lights in the room were tricky to turn off.

nothing special

Walkable from the tram stop and just one stop from the airport. Very friendly staff and comfortable bed.

Extremely non-practical bathroom, water always overflows from shower. Also, Hotel had heating on, room was so hot we were told to open window

Windham Gardens in Florence does not give service to their clients (no A/C in rooms, no possibility to open windows, no space in rooms, no restaurant or snack room before 6pm, rude restaurant clerk, no shuttle to airport, hallways smells like toilet rooms). Totally regret choosing that hotel

Nearness to the airport and tram service was a plus. No coffee pot in the room was a minus.

Close to the airport

Great staff, good breakfast and convenient location.

Good hotel best thing it’s right next to the airport

good place but ugly ssuroundsg

We arrived and the front desk manager was very friendly and helpful. He asked us what language we preferred to speak, as he was multi- lingual. He explained everything well, and the room was comfortable and modern. The front desk staff assisted us several times with calling a taxi. The buffet breakfast had a nice selection as well.

Great hotel if you need to be close to the airport for an early morning flight. Very helpful staff.

Wyndham Garden Florence was the perfect place to stay near the airport. There were onsite dining options, bright reception areas, and clean and uncluttered rooms. The reception staff were friendly and very helpful, answering all questions about dining and arranged taxi transport to the airport for an early flight. Highly recommend this hotel.

No parking. The lobby was dirty and smell bad.

Staff was very helpful, great breakfast. Limited parking and difficult getting into property unless you call ahead and are informed of the guard arm entrance. If you are driving by the property without this information, you will never figure how, or where to enter.

The bathroom was poorly designed—the toilet was unusually high with a wall in front, making it awkward to use. There’s also a frosted balcony door next to the toilet, which might make some guests feel uncomfortable. The shower was cramped, and the bathroom could’ve been cleaner. There was no towel hook, which seemed like an annoying oversight. The room only had one mirror, so getting ready was a hassle. There’s no AC, and the only way to cool the room is by opening the balcony doors, but neither leads outside, and you’ll hear all the city noise. I can’t imagine how uncomfortable it could get in summer. The room also lacked a minibar, offering only two complimentary bottles of water. The hallways and elevators were narrow, which felt odd considering the hotel’s exterior seemed larger. The location wasn’t great—there’s not much around in terms of cafes, bars, or restaurants, and the neighborhood felt sketchy. I also noticed a sewage smell in the stairwell and lobby. On the plus side, the staff was friendly and helpful, and they recommended a great pastry shop nearby. If you decide to stay, I recommend booking breakfast in advance, as it’s cheaper than paying per person per day once you check in. Overall, this hotel might work for a one-night stay if you're okay with the drawbacks and looking for something affordable. However, I wouldn’t stay here again.

Alright, the room was clean and tidy. Shower and bathroom was okay in the room. We stayed 2 nights. We checked-in at 9pm local time in the evening. When we arrived, I paid full amount at the hotel. But because of we arrived and checked-in late, the hotel already charged 1-night price at 4pm local time (shows on credit card statement) before we reached to the hotel because they would have thought, we were no-show. They should wait until midnight. Hairdryer was not working in the room. On top of eveything, housekeeping entered our room while DND light was switched on at the door. Luckily, our valuables were locked in the safe in the room and our suitcases already were locked. I definitely do not recommend anyone to stay in this hotel.