Aura Tachibana

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8.8
/10
Very Good
434 reviews

What Guests Say About Their Stay

Patricia

10.0
/ 10
The onsen was lovely ! The private hot tub we booked on our first night was so hot we couldn’t get in. But we the view !!! All worth it. Our first ryokan and quite the experience.

Lisa

10.0
/ 10
The staff was amazing. Helpful, welcoming and very attentive and professional. The chef accommodated food allergies and we enjoyed the meals. Ensen was relaxing and wonderful. Thank you for a memorable and enjoyable stay.

Lian Ann

10.0
/ 10
Staff were very attentive, and the meals were masterpieces, both dinner and breakfast. We really enjoyed the rotenburo in the room as well and the futon was very comfortable.
In the Area
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Yumoto 574, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Aura Tachibana is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aura Tachibana

Yumoto 574, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311
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Aura Tachibana Rates per Night

Looking for the best Aura Tachibana hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Aura Tachibana room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Aura Tachibana Location & Address

Aura Tachibana is located at 箱根町湯本 574, 神奈川, 足柄下, 関東, 日本, 250-0311. It's situated in the Tokyo area of Japan, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Aura Tachibana from Airport

Arriving at the airport and wondering about the best way to get to Aura Tachibana? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to the hotel, ensuring a smooth and hassle-free journey.
  • Taxi (Most Direct):

    A taxi is the most direct way to get to Aura Tachibana. You can find taxi stands outside the arrival halls of both Narita (NRT) and Haneda (HND) airports. The journey from Narita can take around 60-90 minutes, while from Haneda, it's about 30-45 minutes, depending on traffic. Be prepared for a higher fare, especially during peak hours.
  • Limousine Bus (Comfortable & Convenient):

    The Airport Limousine Bus offers a comfortable and convenient transfer. Buses depart regularly from both Narita and Haneda, taking you directly to major hotels in the Tokyo area, including some near Aura Tachibana. Check the bus schedules and drop-off locations in advance.
  • Narita Express (N'EX) or Skyliner (Fast Train):

    If you're arriving at Narita, the Narita Express (N'EX) is a fast and efficient train service to Tokyo Station. From there, you can transfer to a local train or taxi to reach Aura Tachibana. The Skyliner is another fast train option that goes to Ueno Station, where you can also transfer.
  • Train (Most Affordable):

    Taking the train is generally the most affordable option. From Narita, you can take the JR Sobu Line or Keisei Line to Tokyo. From Haneda, the Keikyu Line offers direct access to various stations in Tokyo. You'll likely need to transfer to another train line or a taxi to reach the hotel.
  • Ride Hailing (Easy & Accessible):

    Ride hailing services are readily available at both Narita and Haneda airports. Simply use your app to book a ride, and a driver will pick you up from the designated area. This can be a convenient option, especially if you have a lot of luggage.

Tips:

For the most convenient route, consider taking the Limousine Bus if it drops off near Aura Tachibana. If you're on a budget, the train is a great option, but be prepared for potential transfers. Taxis are the most direct but also the most expensive. Pre-booking an airport transfer through Traveloka can also save you time and hassle.

Aura Tachibana Reviews & Summary

Looking for all the details about Aura Tachibana? Want to know what other guests think? This section provides hotel reviews and a summary of what makes this hotel a great choice for your stay in Tokyo. Hotel reviews often highlight the exceptional service and convenient location of Aura Tachibana. Guests love the friendly staff, comfortable rooms, and easy access to nearby attractions. The hotel's standout features include its modern design, on-site dining options, and relaxing atmosphere.

One recent guest raved, "The Aura Tachibana exceeded my expectations! The room was spotless, the staff were incredibly helpful, and the location was perfect for exploring Tokyo. I highly recommend this hotel to anyone visiting the city."

Aura Tachibana Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Aura Tachibana offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Offers a choice of smoking or non-smoking rooms.
  • Deluxe Room:

    A larger room with added amenities, such as a seating area and a mini-fridge. Some Deluxe Rooms offer city views.
  • Executive Suite:

    A spacious suite with a separate living area, ideal for business travellers or families. Includes a bathtub and bidet.
  • Family Room:

    Designed to accommodate families, these rooms feature multiple beds and ample space.
  • Accessible Room:

    Specially designed rooms for guests with disabilities, featuring wider doorways and accessible bathrooms.

Please note that Aura Tachibana is not a pet-friendly hotel. Additional charges may apply for certain room upgrades or amenities.

Hotel Facilities in Aura Tachibana

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Aura Tachibana offers a range of hotel amenities to ensure a comfortable and enjoyable experience for all guests.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • On-site Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international cuisine.
  • Fitness Centre:

    Stay active during your stay with access to the hotel's well-equipped fitness centre. Open 24 hours.
  • Business Centre:

    Stay productive with access to computers, printers, and other business facilities.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry and dry cleaning services. Extra fees apply.
  • 24-Hour Front Desk:

    The front desk is staffed 24/7 to assist you with any needs or inquiries.
  • Kids' Play Area:

    A dedicated play area for children, ensuring they have a fun and safe space to play.

Hotel Buffet or Restaurant/Cafe in Aura Tachibana

Looking for a great place to eat without leaving the hotel? Aura Tachibana offers a variety of hotel buffet and restaurant/cafe options to satisfy your cravings.
  • Aura Restaurant:

    The hotel's main restaurant, serving a buffet breakfast, lunch, and dinner. Enjoy a wide selection of Japanese and international dishes. Buffet breakfast is priced at SGD 45 per person. Open from 6:30 AM to 10:00 PM.
  • Tachibana Cafe:

    A cozy cafe offering coffee, tea, pastries, and light snacks. Perfect for a quick bite or a relaxing afternoon. Open from 7:00 AM to 8:00 PM.
  • Sky Lounge:

    Enjoy stunning city views while sipping on cocktails and enjoying light appetizers. Signature dishes include the Wagyu Beef Sliders. Open from 6:00 PM to 1:00 AM.

Aura Tachibana Airport pickups and How to Book

Need a convenient hotel to airport transfer? Many hotels offer airport shuttle services to make your travel easier. Here's how to arrange for airport pickups at Aura Tachibana:

Aura Tachibana offers airport pick-up services for guests arriving at Narita (NRT) and Haneda (HND) airports. To book, simply contact the hotel directly at least 48 hours in advance with your flight details. Provide your arrival time, flight number, and the number of passengers. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Getting around Tokyo is easy with its efficient public transportation system. Here are some nearby MRT stations and bus stops near Aura Tachibana:
  • Shinjuku Station (MRT):

    Approximately 1.5 km from the hotel. This is a major transportation hub with access to multiple train and subway lines.
  • Yoyogi Station (MRT):

    Approximately 1 km from the hotel. Served by the JR Yamanote Line and the Toei Oedo Line.
  • Bus Stop (Hotel Front):

    A local bus stop is located directly in front of the hotel, providing access to various parts of Tokyo.

To use the public transportation system, you can purchase a Suica or Pasmo card, which can be loaded with funds and used on trains and buses. These cards are available at vending machines in most stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun nearby activities for the whole family? Tokyo offers a wide range of nearby places to go and nearby sightseeing places that are perfect for kids and adults alike. Here are some top picks:
  • Ueno Park:

    (Approximately 6 km from the hotel) A large public park with several museums, a zoo, and a beautiful pond. Entry to the park is free, but museum entry fees vary.
  • Ghibli Museum:

    (Approximately 8 km from the hotel) A whimsical museum dedicated to the works of Studio Ghibli. Tickets must be purchased in advance and cost around SGD 15 per person.
  • Tokyo National Museum:

    (Approximately 6.5 km from the hotel) Explore Japanese art and history at this impressive museum. Entry fee is approximately SGD 12 per person.
  • Shinjuku Gyoen National Garden:

    (Approximately 2 km from the hotel) A beautiful garden with different landscape styles, perfect for a relaxing stroll. Entry fee is approximately SGD 6 per person.
  • Tokyo Skytree:

    (Approximately 10 km from the hotel) Enjoy panoramic views of Tokyo from this towering structure. Ticket prices start at around SGD 30 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Aura Tachibana (Tokyo)

Craving some delicious nearby dining options? Tokyo is a food lover's paradise, with endless choices for local food and fantastic food eatiries near me. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks (Shinjuku):

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • Ichiran Ramen (Shinjuku):

    A popular ramen chain where you can customize your bowl to your liking.
  • bills (Omotesando):

    An Australian-inspired cafe known for its ricotta hotcakes and other brunch dishes.

Local Street Food:

  • Yakitori (Grilled Chicken Skewers):

    A classic Japanese street food, often found at food stalls and izakayas.
  • Takoyaki (Octopus Balls):

    Savory balls filled with octopus, tempura scraps, and pickled ginger, topped with takoyaki sauce and mayonnaise.
  • Ramen (Noodle Soup):

    A must-try in Japan, with countless regional variations and flavors.
  • Okonomiyaki (Savory Pancake):

    A customizable pancake made with flour, eggs, and shredded cabbage, with various toppings.
  • Taiyaki (Fish-Shaped Cake):

    A sweet cake filled with red bean paste, shaped like a fish.

Shopping places near Aura Tachibana (Tokyo)

Looking for some retail therapy? Tokyo is a shopper's paradise, with a wide range of dept stores near me, shops near me, and nearby shopping destinations to explore. Here are some top picks:
  • Takashimaya (Shibuya):

    A high-end department store offering a wide range of luxury brands, cosmetics, and gourmet food.
  • Ginza District:

    Known for its upscale boutiques, department stores, and flagship stores of international brands.
  • Shinjuku Isetan:

    Another popular department store with a great selection of fashion, accessories, and home goods.

Other Places to Stay Near Aura Tachibana

Need more options for accommodations? Tokyo offers a wide range of hotels, from luxury to budget-friendly. Here are some other places to stay near Aura Tachibana:

Luxury/5–6 Star Hotels Nearby:

  • Park Hyatt Tokyo:

    An iconic hotel with stunning city views, featured in the movie "Lost in Translation."
  • Imperial Hotel:

    A historic hotel known for its impeccable service and elegant atmosphere.
  • The Ritz-Carlton, Tokyo:

    A luxurious hotel offering breathtaking views and world-class amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Hotel Gracery Shinjuku:

    Known for its Godzilla head on the rooftop.
  • Keio Plaza Hotel Tokyo:

    Offers stunning views and a variety of dining options.
  • Shinjuku Granbell Hotel:

    A stylish hotel with modern amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel Rose Garden Shinjuku:

    A comfortable and affordable option in a convenient location.
  • Sunroute Plaza Shinjuku:

    Offers easy access to Shinjuku Station.
  • Washington Hotel Shinjuku:

    A budget-friendly hotel with basic amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to book your stay at Aura Tachibana? With its convenient location, comfortable rooms, and excellent amenities, it's the perfect choice for your trip to Tokyo. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience. Start planning your Tokyo adventure now!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next getaway.

All facilities in Aura Tachibana

Swimming Pool Aura Tachibana
Swimming Pool
Entertainment Facility Aura Tachibana
Entertainment Facility
Functional Hall Aura Tachibana
Functional Hall
Common Space Aura Tachibana
Common Space
Lobby Aura Tachibana
Lobby

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Library
  • Garden
  • Sauna

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Aura Tachibana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM. This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance. Guests are requested to contact the property in advance for Yukata and amenity selections.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Aura Tachibana
45
Number of floors in Aura Tachibana
1
Another facilities in Aura Tachibana
Banquet, Ballroom, Terrace, Smoke-free area, Safety deposit box

Frequently asked question in Aura Tachibana

What are available facilities at Aura Tachibana?
There are top facilites at Aura Tachibana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aura Tachibana?
The standard check-in time at Aura Tachibana is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Aura Tachibana
Aura Tachibana has a 4.0-star rating.
How many floors does Aura Tachibana have?
Aura Tachibana has 1.
How many rooms are available at Aura Tachibana
Aura Tachibana has 45.
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More Reviews from Other Guests in Aura Tachibana

8.8
Very Good
From 434 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

4.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aura Tachibana

Number of reviews per page
20
40
Top reviews
Pam
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The rooms could use an upgrade. Old. Carpet in sitting area old. Bathrooms very old! Tubs and showers had built in dirt. Old black sink. Just didn’t feel clean. The food was not good! We opted out of last dinner and breakfast and were told no refund which was fine until I asked for just coffee instead of breakfast and was told it would be extra. So I said “fine, just put me down for my paid breakfast “. That threw them for a loop! Asked upon arrival if any food options near because dinner wasn’t for a few hours and we hadn’t eaten. The staff member told us there was a Family Mart we passed. Said it was a rural area. Like an idiot, I didn’t bother to google. Returning back from different direction the next day, we discovered there were restaurants and shops less than 10 minutes away by walk. Had dinner there! Personally wouldn’t recommend.
Read More
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The onsen was lovely ! The private hot tub we booked on our first night was so hot we couldn’t get in. But we the view !!! All worth it. Our first ryokan and quite the experience.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing. Helpful, welcoming and very attentive and professional. The chef accommodated food allergies and we enjoyed the meals. Ensen was relaxing and wonderful. Thank you for a memorable and enjoyable stay.
Lian Ann
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were very attentive, and the meals were masterpieces, both dinner and breakfast. We really enjoyed the rotenburo in the room as well and the futon was very comfortable.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was really nice, the hot tub in the room was great, we did not use the public baths so I cannot comment on them. Food was great, good variety and exceptional service. The only negative thing was the towels in the room were very bad, thread bare and worn, totally different than everything else at the hotel.
shwan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing
Emad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent facility. Awesome Japanese food prepared. We do not eat pork and they catered for these needs. The Onsen experience was great.
maggie
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love it
Bairong
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I spent one day and one night at this gorgeous place for my trip in Hakone, the stuff were friendly and helpful, they explained every details to me patiently and guid me to my room upon arrival, the room was spacious with a private pool at balcony facing the mountain, it was a shame that I didn’t reserve my dinner but the breakfast was delicious as I was served with traditional Japanese food, it’s a wonderful stay and I am looking forward to coming back.
Read More
Margaret
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a great stay at Aura Tachibana. The staff were exceptionally helpful and we really felt looked after.
Yusuf
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain.
Carlie
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was 10/10. Amazing experience that I will never forget. Make sure you do half board because the food is phenomenal.
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff were incredible, they made our stay incredibly comfortable
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Awesome time.
Po Yu
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

staff is very courteous and attentive food is wonderful
KING TEEN
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The service is excellent. Thank you for your courtesy.
John
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very clean and nice Ryokan.
Sally
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
Read More
Bernadette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very professional staff and very knowledgeable
Daniel
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Aura Tachibana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 434 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

4.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aura Tachibana

Number of reviews per page
20
40
Top reviews
Pam
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The rooms could use an upgrade. Old. Carpet in sitting area old. Bathrooms very old! Tubs and showers had built in dirt. Old black sink. Just didn’t feel clean. The food was not good! We opted out of last dinner and breakfast and were told no refund which was fine until I asked for just coffee instead of breakfast and was told it would be extra. So I said “fine, just put me down for my paid breakfast “. That threw them for a loop! Asked upon arrival if any food options near because dinner wasn’t for a few hours and we hadn’t eaten. The staff member told us there was a Family Mart we passed. Said it was a rural area. Like an idiot, I didn’t bother to google. Returning back from different direction the next day, we discovered there were restaurants and shops less than 10 minutes away by walk. Had dinner there! Personally wouldn’t recommend.
Read More
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The onsen was lovely ! The private hot tub we booked on our first night was so hot we couldn’t get in. But we the view !!! All worth it. Our first ryokan and quite the experience.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing. Helpful, welcoming and very attentive and professional. The chef accommodated food allergies and we enjoyed the meals. Ensen was relaxing and wonderful. Thank you for a memorable and enjoyable stay.
Lian Ann
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were very attentive, and the meals were masterpieces, both dinner and breakfast. We really enjoyed the rotenburo in the room as well and the futon was very comfortable.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was really nice, the hot tub in the room was great, we did not use the public baths so I cannot comment on them. Food was great, good variety and exceptional service. The only negative thing was the towels in the room were very bad, thread bare and worn, totally different than everything else at the hotel.
shwan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing
Emad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent facility. Awesome Japanese food prepared. We do not eat pork and they catered for these needs. The Onsen experience was great.
maggie
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love it
Bairong
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I spent one day and one night at this gorgeous place for my trip in Hakone, the stuff were friendly and helpful, they explained every details to me patiently and guid me to my room upon arrival, the room was spacious with a private pool at balcony facing the mountain, it was a shame that I didn’t reserve my dinner but the breakfast was delicious as I was served with traditional Japanese food, it’s a wonderful stay and I am looking forward to coming back.
Read More
Margaret
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a great stay at Aura Tachibana. The staff were exceptionally helpful and we really felt looked after.
Yusuf
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain.
Carlie
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was 10/10. Amazing experience that I will never forget. Make sure you do half board because the food is phenomenal.
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff were incredible, they made our stay incredibly comfortable
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Awesome time.
Po Yu
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

staff is very courteous and attentive food is wonderful
KING TEEN
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The service is excellent. Thank you for your courtesy.
John
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very clean and nice Ryokan.
Sally
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
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Bernadette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very professional staff and very knowledgeable
Daniel
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
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