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Cerulean Tower Tokyu Hotel

9.4
/10
Exceptional
1,394 reviews

What Guests Say About Their Stay

Hillwan
10.0
/ 10
The best experiences in Tokyo, the best location, spacious room, very friendly and helpful staff and very kind
In the Area
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26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-8512

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Cerulean Tower Tokyu Hotel is a hotel in a good neighborhood, which is located at Shibuya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cerulean Tower Tokyu Hotel

26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-8512
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Discover More About Cerulean Tower Tokyu Hotel

Location


Cerulean Tower Tokyu Hotel is a hotel in a good neighborhood, which is located at Shibuya.

About Cerulean Tower Tokyu Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cerulean Tower Tokyu Hotel exclusively for you.

Cerulean Tower Tokyu Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Cerulean Tower Tokyu Hotel.

All facilities in Cerulean Tower Tokyu Hotel

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Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Ballroom
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Indoor pool
  • Spa

Nearby Facilities

  • Souvenir shop
  • Grocery

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Cerulean Tower Tokyu Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
  • Guests under 18 years old are not allowed in the executive lounge.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property’s restaurant, COUCAGNO will be closed on January 7, 2026. A scheduled power outage will take place on January 7, 2026 from 10:30 AM-3 PM. Room facilities that use power, including the in-room air conditioner will not be available during this time. Check-in at the Executive Lounge begins at 3:30 PM on this date. A scheduled power outage will take place January 18-19, 2026 from 11 PM-6:30AM. Guests must unplug all the electric devices during this time. Room service will not be available from 11 PM on January 18 to 7:00 AM on January 19, 2026. Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge. A scheduled power outage will take place on January 7, 2026 from 10:30 AM-3 PM and on January 18-19, 2026 from 11 PM-4:30 AM. All facilities that use power, including air conditioning, restaurant will not be available during this time. Check-in time begins at 3:30 PM on January 7, 2026.

The property will be renovating from January 7 2026 to January 7 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 01:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cerulean Tower Tokyu Hotel
403
Number of floors in Cerulean Tower Tokyu Hotel
40
Another facilities in Cerulean Tower Tokyu Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Cerulean Tower Tokyu Hotel

What are available facilities at Cerulean Tower Tokyu Hotel?
There are top facilites at Cerulean Tower Tokyu Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cerulean Tower Tokyu Hotel?
The standard check-in time at Cerulean Tower Tokyu Hotel is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Cerulean Tower Tokyu Hotel provide breakfast?
Yes, Cerulean Tower Tokyu Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel has a 5.0-star rating.
How many floors does Cerulean Tower Tokyu Hotel have?
Cerulean Tower Tokyu Hotel has 40.
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More Reviews from Other Guests in Cerulean Tower Tokyu Hotel

Traveloka (36)
Other sources (1,358)
9.4
Exceptional
From 1,358 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Cerulean Tower Tokyu Hotel

Number of reviews per page
20
40
Top reviews
Luís
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was in a great location and the rooms were nice. Great breakfast and eating options nearby as well as in the hotel.
kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel just outside shibuya station. My wife and I did have trouble finding the correct exit out of the station. Shibuya station is a mess with too many lines converging into one location. Wish there was proper signage from the hotel to direct guess. The hotel is amazing. The staff was Helpful at every steps in our process. We elected to have the breakfast included. Well worth it, we had the Japanese breakfast three mornings in a row, I tried each of the choices and must say, it was delicious. What makes it great is how attentive the staff were once we entered the restaurant. The room we got was on the 22nd floor, it had an unobstructed view, that included Tokyo tower in the distance. The hotel provided free water every day, saved us the teouble of lugging to the 7-11 to stock up on it. Housekeeping did a wonderful job cleaning our room every day. Super stealthy, they came in when we were out and done by the time we came back. Kudos to all the hardy workers. In conclusion, thank you for a wonderful experience. We chose the hotel to explore shibuya. Tokyo is rather tricky to navigate, we wanted a direct shot hotel, that made daily excursions easy to plan and implement. We recommend the Cerulean Tokyo Tower Hotel, it’s an island of tranquility in the chaos of shibuya
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Ravindra
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff support and friendliness was excellent. Room View and cleanliness was amazing. Location of the hotel was perfect.
Martin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was great except for the fact the Hotel puts a hold on your credit card plus $500 and also charges the full cost of stay and the original hold stays in for 7-10 days.
Marsha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely love the hotel. The staff was friendly and attentive. It was easy to communicate because they had English speaking Agents at the Front Desk. The hotel is walkable to the famous Shibuya Crossing, shopping, dining and night life. The hotel has amazing restaurants and spa. I even had an Acupuncture treatment while there. Would definitely book again.
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Marcelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing Property and Staff! 10/10 Recommend !! Location is fantastic !
Rachel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved the hotel! The rooms are well appointed and spacious. They offer a turn down service with chocolates and tea as well as complementary tea, soda and beer in the mini fridge. We paid extra for lounge access and it was definitely worth it. The pool and spa were very relaxing and nice. We will definitely stay again!
Koho
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel and amazing service! Very close to everything in Shibuya. Would definitely stay here again!
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, friendly staff and far from crowds.
Celina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a true 5-star experience. Everyone is professional and cares to listen to provide an excellent hospitality.
Gisel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Over all highly pleased , not cheap but it is what it is .
Yazmin
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very centric and accessible
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a family trip. Essentially this hotel was our base of operations. We used the Executive lounge, and it was an amazing benefit. The people that work in the Executive lounge are very kind and super helpful with our stay. I strongly recommend this hotel.
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding facility; great value, location and beautiful.
adlina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Professional staff and very helpful
Khaled
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

While the hotel is clean, well-maintained, and aesthetically pleasing, it's important to clarify that it does not meet the standards of a true five-star experience. The service at both the main lobby café and the 40th-floor bar was consistently underwhelming. On multiple occasions, I had to seek out staff for service or to request the bill, even as several employees appeared unoccupied. Based on my experience, I would rate the property as a four-star hotel with service more in line with a three-star rating. A review of service management may be warranted, as the current level of attentiveness does not reflect the expectations of a five-star establishment.
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Nelson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was super professional. They gave us an amazing room on the 21st floor overlooking Shibuya crossing and we could also see the Tokyo Tower. A+ 10+
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
Carrin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property. Amazing location. Combined with executive longue access, amazing stay with great amenities.
James
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel. But very large and too many tourists.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.