City Hotel N.U.T.S.

Located in a great location. So close to a lot of great restaurants. Would highly recommend

It was a nice hotel in a very nice area

Great hotel! Clean and staff is friendly!

Overall for the price it was decent. If you just need a simple clean room that has good access to the subway, i’d recommend it. But let’s be honest, you’re staying here because the name of this place is amazing.

We had a great experience during our stay at City Hotel NUTS. Room was very clean, great size, but do not expect a good view. Amenities provided were great, except that they do not have a microwave. Staff were helpful and courteous. They speak a little english, but they use Google translator, so not much of a problem.

I have never left a bad review about a single place I have stayed at because there is always a positive. However this place actually disappointed us over and over again. The staff aren’t friendly and didn’t even greet us. They just spoke to us as if we were wasting their time and with attitude. The lady with the blonde short hair that checked us in was nice & helpful but every other staff we had met was unfriendly and had no smile on their face. When checking out, the receptionist didn’t even greet us and just held her hand out with no words. The room was not what it looked like at all on the pictures. We chose this room because it looked spacious compared to other hotels in Tokyo and the amenities. No jetted bathtub or seperate toilet and shower (which we purposely booked for as a group of three) as everything was in one & it was just an outdated bathtub with a shower head. Considering the price we paid, I was furious that the room wasn’t anything that it looked like on the photos. There was mould on the ceiling & there was a crack on the glass door and what looked like a blood stain on the curtains. The air conditioning/heater didn’t work which was so disappointing as the weather here is cold already. We stayed here for six nights and only once was the room cleaned which we had to go down and ask ourselves as they didn’t come even when our door didn’t have the don’t clean today sign. Honestly, I didn’t even want to leave a bad review but this is just a joke.

Pleasantly spacious room with bathtub which I prefer . Daily fresh towels and cleaning provided . We stayed in 3 person room (2 x twin bed and 1 full bed spaced apart ) eating table with 4 chairs . We stayed in the second building on the second floor 2E .

Staff was great and property was in a good location, affordable for Shinjuku. Furniture in the room was in pretty poor shape visually and the bed was not very comfortable. The bathroom was pretty nice and the shower/tub area was spacious.

Convenient location. Standard amenities.

Good location. Quiet. Nice room, bed is a little firm, shower room is very good. Close to Metro stop, good coffee and supermarkets. Easy walk to all the action of Shinjuku.

Amenities is

Very clean and the staff very helpful. Rooms were spacious

Lovely stay, thank you :)

Newly renovated, clean & spacious

Best budget hotel in 4 weeks in Japan. Close to station. Spacious Delux family room with kitchen, comfy beds, goodshower & great towels.

Room was clean except for 3 dried up contacts stuck to the walls! Staff was okay just not very friendly.

Excellent location. Would highly recommend

Good experience overall

Beds were made everyday, room was spacious and was nearby corner stores and laundry.

Very clean and the staff are super friendly