City Pension Zem

Hotels
8.7
/10
Very Good
210 reviews

What Guests Say About Their Stay

Megan
10.0
/ 10
This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Moruya
10.0
/ 10
There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Rachel
10.0
/ 10
Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
In the Area
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2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Kanto, Japan, 103-0014

Main Facilities

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Restaurant
Elevator
WiFi
City Pension Zem is located in area / city Tokyo.
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What's around City Pension Zem

2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Kanto, Japan, 103-0014
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Location


City Pension Zem is located in area / city Tokyo.

About City Pension Zem

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Pension Zem.

Savor your favorite dishes with special cuisines from City Pension Zem exclusively for you.

City Pension Zem is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, City Pension Zem is the right place to stay.

All facilities in City Pension Zem

Others City Pension Zem
Others

Public Facilities

  • Restaurant
  • Smoke-free area
  • Others
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Front desk

Connectivity

  • Free WiFi

Accommodation Policy & General Information in City Pension Zem

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Available rooms at City Pension Zem
9
Number of floors in City Pension Zem
10
Another facilities in City Pension Zem
Smoke-free area, Others, Laundry service, Luggage storage, Front desk

Frequently asked question in City Pension Zem

What are available facilities at City Pension Zem?
There are top facilites at City Pension Zem such as Restaurant, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Pension Zem?
The standard check-in time at City Pension Zem is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of City Pension Zem
City Pension Zem has a 3.0-star rating.
How many floors does City Pension Zem have?
City Pension Zem has 10.
How many rooms are available at City Pension Zem
City Pension Zem has 9.
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More Reviews from Other Guests in City Pension Zem

Overall Ratings & Reviews City Pension Zem

Traveloka (3)
Other sources (207)
8.8
Very Good
From 207 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews City Pension Zem

Number of reviews per page
20
40
Top reviews
Midori
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Friendly owners, amenities are provided. Rooms are bigger than the average Tokyo hotel rooms. The room is dated, but the rooms are clean. They give you new towels and free water everyday. They will keep your luggage as well.
Michael
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great location and stay
Megan
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Read More
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice and affordable!
Moruya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Rachel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Jonathan
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

It's very spacious but since the hotel is old, the carpet is not as clean looking and the a/c is not as strong.(it just takes time to cooldown the space but doesnt lack the power). Staff is very friendly and all speaks very good english. Location is great as you have many subway station to choose from (ranging from 5min to 15min walk), and most importantly, the airport limo bus is like 7 minute walk away.
Read More
Takako
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Mary
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Alfonso
icon-Family
Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Close to bus and subways
Christina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Noriko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

All the hotel staffs are always thoughtful.
I-Lee
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff was very helpful and welcoming. Took our very heavy luggage to our room. Would have liked to give them a higher rating if the air conditioning was not making so much noise.
wenceslao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is surprisingly a block away from one of Tokyo City Air Terminals, Train Terminal and Tourist Information building. You can easily access Tokyo's tourist destinations. Narita and Haneda airports are a Limo Bus ride away. The hotel owner and his staff speak English and are very helpful.
Maria
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Lovely and helpful staff.acessible to most amenities and public transport.
Jonalyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent location 👍
Elizabeth
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The room was pretty big and the location was nice and quiet. They provided us clean towels and water bottles daily if we needed. There’s a 7 eleven right around the corner and the subway was about a 7 min walk. The property is older but that didn’t bother us. We would definitely stay here again.
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Nattanan
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

-
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Aaron
icon-Leisure
Leisure
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Stained and ripped csrpering throughout entire hotel including lobby and rooms. Extremely dusty and dirty room. Clean towels left on hallway floor instead of hung on door like other hotels. There are 3 nearby subway lines but very limited dining, shopping, and sightseeing. In all, probably the worst hotel I've stayed at in Japan. Do yourself a favor and stay at a better hotel for slightly more money.
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Number of reviews per page
20
40

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Others 4 City Pension Zem

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews City Pension Zem

Traveloka (3)
Other sources (207)
8.8
Very Good
From 207 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Pension Zem

Number of reviews per page
20
40
Top reviews
Midori
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Friendly owners, amenities are provided. Rooms are bigger than the average Tokyo hotel rooms. The room is dated, but the rooms are clean. They give you new towels and free water everyday. They will keep your luggage as well.
Michael
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great location and stay
Megan
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Read More
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice and affordable!
Moruya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Rachel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Jonathan
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

It's very spacious but since the hotel is old, the carpet is not as clean looking and the a/c is not as strong.(it just takes time to cooldown the space but doesnt lack the power). Staff is very friendly and all speaks very good english. Location is great as you have many subway station to choose from (ranging from 5min to 15min walk), and most importantly, the airport limo bus is like 7 minute walk away.
Read More
Takako
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Mary
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Alfonso
icon-Family
Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Close to bus and subways
Christina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Noriko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

All the hotel staffs are always thoughtful.
I-Lee
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff was very helpful and welcoming. Took our very heavy luggage to our room. Would have liked to give them a higher rating if the air conditioning was not making so much noise.
wenceslao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is surprisingly a block away from one of Tokyo City Air Terminals, Train Terminal and Tourist Information building. You can easily access Tokyo's tourist destinations. Narita and Haneda airports are a Limo Bus ride away. The hotel owner and his staff speak English and are very helpful.
Maria
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Lovely and helpful staff.acessible to most amenities and public transport.
Jonalyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent location 👍
Elizabeth
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The room was pretty big and the location was nice and quiet. They provided us clean towels and water bottles daily if we needed. There’s a 7 eleven right around the corner and the subway was about a 7 min walk. The property is older but that didn’t bother us. We would definitely stay here again.
Read More
Nattanan
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

-
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Aaron
icon-Leisure
Leisure
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Stained and ripped csrpering throughout entire hotel including lobby and rooms. Extremely dusty and dirty room. Clean towels left on hallway floor instead of hung on door like other hotels. There are 3 nearby subway lines but very limited dining, shopping, and sightseeing. In all, probably the worst hotel I've stayed at in Japan. Do yourself a favor and stay at a better hotel for slightly more money.
Read More
Number of reviews per page
20
40