DoubleTree by Hilton Okinawa Chatan Resort

My only complaint is actually probably more with Expedia than the hotel. I booked room for four people. Two adults and two teenagers (Expedia will ask ages so I put 16/17). I didn’t think anything else of it. When I got to hotel though was informed that I should’ve booked as four adults- desk told me that policy is anyone over I believe six (might be 8 years old I can’t remember) is considered adult. Was informed that for three nights I would need to pay for the fee for my teenagers which for three nights ended up totaling around $800 USD. I was flabbergasted- I would’ve never booked the room had I been aware of it. Sure it’s a fine hotel but after fees for three nights my total would’ve been around $2500 USD- I don’t feel like that price was worth the hotel for 3 nights. I will say when I checked out I let them know I was disappointed about the extra fee and was able to get the cost for one teen removed. I ended up paying total around $360usd and they did give us breakfast for 3 days. Staff was great and should be commended. They really tried to help. Another tip for anyone reading this- rent a car. Uber isn’t as accessible here as other cities.

Loved the location and roof top bar had amazing sunsets.

First time in Okinawa and this hotel. Had the best trip!! Thank you to your wonderful staff! Will definitely be coming back

Staff was very welcoming.

Great room and breakfast. Friendly staff

The hotel is very nice and the staff has outstanding customer service. My only gripe is that is regarding the alleged amenities and the fact they are not all on the property at the Doubletree Hotel. You have to walk to the Hilton, which is sort of close but also far when you expected all amenities to be at the property. Specifically, the wellness center/spa, fitness facilities, indoor pool, and spa are NOT at the Doubletree. The walk to the Hilton is approximately 1-2 blocks because you have to walk around to the front of the hotel. The wellness center is phenomenal and worth the money, but I did not like the misleading advertising on the Expedia page.

Amazing hotel, staff, breakfast and location. Absolutely loved our stay. This was our first time to Okinawa and we will definitely be back.

All around good. We feel that we got a better value than the Hilton hotel next door. Great view, location, setup, etc. Wished the pools were warmer as they were too cold to enjoy. Breakfast was good too.

Friendly staff, clean room, ocean view, and excellent location!

Room was great. Enjoyed the deck and location

Beautiful and very exotic

Clean! Beautiful! Excellent staff!

We had a wonderful stay at the DoubleTree. The warm welcome, complete with their signature cookie, was a delightful and heartfelt touch—it was absolutely delicious, too! The hotel’s location is excellent, within walking distance of American Village, with plenty of dining and drink options nearby. We booked a sea view room and were thrilled with the breathtaking scenery. We even had the perfect balcony view of the New Year’s Eve fireworks on December 31st. Our room was comfortable, and we slept very well thanks to the cozy bed. Breakfast offered a good standard of choices, including fresh juices. We especially enjoyed the made-to-order omelettes, prepared by the chef with options like ham, spinach, and cheese. The restaurant itself is beautifully situated, making breakfast with a sea view a truly enjoyable experience. If we had to note one small critique, it would be the fried eggs, which we found a bit overcooked and dry on the bottom. Overall, our experience was very positive. Should we return to American Village, we would happily choose DoubleTree again.

Room was clean, everyone was kind!

Everything was amazing. Especially the staff

This is one of the best hotels I’ve ever stayed at. The staff was amazing, the food was breathtaking and the views of the ocean unreal! We were impressed each day! We will stay here again without question!

Staff were very kind and friendly, especially the Supervisor who helped me resolve a few issues.

Well managed and maintained property.

Lovely staff, beautiful comfortable room with great view of sunset

Great service, comfort stay