Exsaison Sugamo

Hotels
6.3
/10
Pleasant
37 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
大雑把な性格で不親切な設計に慣れてる人にかなり合うホテル チェックインは受付の方が居ないのでタブレットで1個1個注意して見ながらチェックインしないといけない、パスワードをどう打ち込んで部屋に入るのか迷う。 見落としてるだけかもしれませんが説明が一切なくタブレットでチェックインしなければいけない事や部屋に入るまでの流れやパスワードなどが少し不親切に感じました。 ただ入れば後は普通の質素なホテルという感じで個人的にはかなり良かった。スーパーも近い、ランチが安いネパール料理屋が目の前、巣鴨駅にかなり近くアクセスも良い。 6泊しましたがバスタオルが3枚だけで自分は大雑把な為全然それで大丈夫でしたが手拭き用のタオルも1~2枚あればさらに良かったかな 普通の人からしたら☆2~3ですが個人的には☆4.5くらいです
See translation
Brett
10.0
/ 10
Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
In the Area
See Map
1-28-11, Sugamo, Toshima-ku, Tokyo, Toshima, Kanto, Japan, 170-0002

Main Facilities

Read More
Elevator
WiFi
Exsaison Sugamo is a hotel is located at Toshima.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Exsaison Sugamo

1-28-11, Sugamo, Toshima-ku, Tokyo, Toshima, Kanto, Japan, 170-0002
Discover More Places
Others Exsaison Sugamo
Others 2 Exsaison Sugamo

Discover More About Exsaison Sugamo

Location


Exsaison Sugamo is a hotel is located at Toshima.

About Exsaison Sugamo

Exsaison Sugamo is a wise choice for travelers visiting Toshima.

All facilities in Exsaison Sugamo

Others Exsaison Sugamo
Others

Public Facilities

  • Smoke-free area
  • Others
  • Elevator

Hotel Services

  • Laundry service
  • Front desk

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Exsaison Sugamo

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

The front desk is open daily from 2:00 PM - 7:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 10:00
Available rooms at Exsaison Sugamo
25
Another facilities in Exsaison Sugamo
Smoke-free area, Others, Laundry service, Front desk, Free WiFi

Frequently asked question in Exsaison Sugamo

What are available facilities at Exsaison Sugamo?
There are top facilites at Exsaison Sugamo such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Exsaison Sugamo?
The standard check-in time at Exsaison Sugamo is starting from From 15:00 while the latest check-out time is at Before 10:00
What is the star rating of Exsaison Sugamo
Exsaison Sugamo has a 2.5-star rating.
How many rooms are available at Exsaison Sugamo
Exsaison Sugamo has 25.
Are there any parking spots at Exsaison Sugamo ?
Yes: Yes, there are parking spots at Exsaison Sugamo

More Reviews from Other Guests in Exsaison Sugamo

Overall Ratings & Reviews Exsaison Sugamo

Traveloka (3)
Other sources (34)
6.2
Pleasant
From 34 reviews
Cleanliness

5.6

Room Comfort

6.6

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Exsaison Sugamo

Number of reviews per page
20
40
Top reviews
lisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.
Kin Hang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Too small dirty
Janet
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Would never stay here again. Booked a week and was not up front that there will be no
Ramiro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Low key area with great dining variety
PUI K
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Convenient and easy to get around
Sunny
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Over all clean quite easy access…
PUI K
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Fast response
Brett
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
Aaron
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.
Takahiro
icon-Leisure
Leisure
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very convenient location since it is close to the train station. Check-in and check-out a little confusing but not too complicated. Biggest complaint would be the slight lingering smoking smell in the room; I would not want to stay for a long time.
Katsumi
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

サービスや過ごしやすさ等は全く気にしない、利便性と価格のみを重視する方々にはお勧め
Verified traveler
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

大雑把な性格で不親切な設計に慣れてる人にかなり合うホテル チェックインは受付の方が居ないのでタブレットで1個1個注意して見ながらチェックインしないといけない、パスワードをどう打ち込んで部屋に入るのか迷う。 見落としてるだけかもしれませんが説明が一切なくタブレットでチェックインしなければいけない事や部屋に入るまでの流れやパスワードなどが少し不親切に感じました。 ただ入れば後は普通の質素なホテルという感じで個人的にはかなり良かった。スーパーも近い、ランチが安いネパール料理屋が目の前、巣鴨駅にかなり近くアクセスも良い。 6泊しましたがバスタオルが3枚だけで自分は大雑把な為全然それで大丈夫でしたが手拭き用のタオルも1~2枚あればさらに良かったかな 普通の人からしたら☆2~3ですが個人的には☆4.5くらいです
Read More
Verified traveler
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The only good thing about this hotel is very close to JR station. Just 2 minutes walk. There is a few steps before entering the hotel. It is so inconvenient for travellers. The room is messy. The carpet is really dirty. No matter how many days you stay, there is NO cleaning service during the stay. You have to buy your own rubbish bag and throw away by yourself. No towel will be changed. You have to buy toilet paper and face tissue by yourself when they used up. There is no counter that you can ask for help.
Read More
Atsushi
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

口コミの割にはそこまで不潔ではなかったです。立地は最高です。駅から徒歩、3分です。
Verified traveler
4.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

I haven't seen staff during this stay, there are no room cleaning services, no toothbrush or toothpaste provided, room have tv but nothing can watch. Wifi signal is poor. The only benefit is this hotel is nearly JR station.
まなみ
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

よかったです! ありがとうございました!!
WISANU
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

ของใช้ในห้องค่อนข้างมีพร้อมใช้ แต่ส่วนกลางที่ล้อบบี้เช็กอินไม่ค่อยสะอาดนะ ต้องปรับปรุง
hiroteru
icon-Business
Business
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

10日間居たがタオルの交換が一切なかった。 歯ブラシも無く。
mai
icon-Business
Business
2.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

全体的に不潔。エアコンの電源を入れたらフィルターの清掃をするよう表示が出た。見た目にも汚れており、定期的なメンテナンスがなされていない。 価格表示が明らかに誤解を誘う意図を感じ極めて悪質。
Shinpei
icon-Leisure
Leisure
4.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

テレビが点灯せず、対応をお願いしたのですが、結局最後まで見ることができませんでした。フロントも無人で、困った時に全く機能しません。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Exsaison Sugamo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Exsaison Sugamo

Traveloka (3)
Other sources (34)
6.2
Pleasant
From 34 reviews
Cleanliness

5.6

Room Comfort

6.6

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Exsaison Sugamo

Number of reviews per page
20
40
Top reviews
lisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.
Kin Hang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Too small dirty
Janet
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Would never stay here again. Booked a week and was not up front that there will be no
Ramiro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Low key area with great dining variety
PUI K
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Convenient and easy to get around
Sunny
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Over all clean quite easy access…
PUI K
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Fast response
Brett
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
Aaron
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.
Takahiro
icon-Leisure
Leisure
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very convenient location since it is close to the train station. Check-in and check-out a little confusing but not too complicated. Biggest complaint would be the slight lingering smoking smell in the room; I would not want to stay for a long time.
Katsumi
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

サービスや過ごしやすさ等は全く気にしない、利便性と価格のみを重視する方々にはお勧め
Verified traveler
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

大雑把な性格で不親切な設計に慣れてる人にかなり合うホテル チェックインは受付の方が居ないのでタブレットで1個1個注意して見ながらチェックインしないといけない、パスワードをどう打ち込んで部屋に入るのか迷う。 見落としてるだけかもしれませんが説明が一切なくタブレットでチェックインしなければいけない事や部屋に入るまでの流れやパスワードなどが少し不親切に感じました。 ただ入れば後は普通の質素なホテルという感じで個人的にはかなり良かった。スーパーも近い、ランチが安いネパール料理屋が目の前、巣鴨駅にかなり近くアクセスも良い。 6泊しましたがバスタオルが3枚だけで自分は大雑把な為全然それで大丈夫でしたが手拭き用のタオルも1~2枚あればさらに良かったかな 普通の人からしたら☆2~3ですが個人的には☆4.5くらいです
Read More
Verified traveler
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The only good thing about this hotel is very close to JR station. Just 2 minutes walk. There is a few steps before entering the hotel. It is so inconvenient for travellers. The room is messy. The carpet is really dirty. No matter how many days you stay, there is NO cleaning service during the stay. You have to buy your own rubbish bag and throw away by yourself. No towel will be changed. You have to buy toilet paper and face tissue by yourself when they used up. There is no counter that you can ask for help.
Read More
Atsushi
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

口コミの割にはそこまで不潔ではなかったです。立地は最高です。駅から徒歩、3分です。
Verified traveler
4.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

I haven't seen staff during this stay, there are no room cleaning services, no toothbrush or toothpaste provided, room have tv but nothing can watch. Wifi signal is poor. The only benefit is this hotel is nearly JR station.
まなみ
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

よかったです! ありがとうございました!!
WISANU
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

ของใช้ในห้องค่อนข้างมีพร้อมใช้ แต่ส่วนกลางที่ล้อบบี้เช็กอินไม่ค่อยสะอาดนะ ต้องปรับปรุง
hiroteru
icon-Business
Business
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

10日間居たがタオルの交換が一切なかった。 歯ブラシも無く。
mai
icon-Business
Business
2.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

全体的に不潔。エアコンの電源を入れたらフィルターの清掃をするよう表示が出た。見た目にも汚れており、定期的なメンテナンスがなされていない。 価格表示が明らかに誤解を誘う意図を感じ極めて悪質。
Shinpei
icon-Leisure
Leisure
4.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

テレビが点灯せず、対応をお願いしたのですが、結局最後まで見ることができませんでした。フロントも無人で、困った時に全く機能しません。
Number of reviews per page
20
40