Gen Hakone Gora

Guest Houses
9.4
/10
Exceptional
71 reviews

What Guests Say About Their Stay

YING
10.0
/ 10
I’m impressed by their staff! Dedicated team members! They take care of your requests like a second! The hotel is the cleanest room I ever seen in Hakone. It’s next to Hyatt Regency and Hakone 白檀!We will definitely come back to this hotel next time! The hotel also has the free shuttle and taking you to anywheres!
Yuling
10.0
/ 10
Service is awesome. Provide shuttle services to train station. They have great vegetarian for breakfast and dinner but need to let them know in advance. Provide drinks and snacks in the evening. Love the room and onsen.
Jason
10.0
/ 10
Everyone was so nice and polite and truly felt like an extraordinary experience. Onsen was truly magical and charming. View of the mountains was breath taking. Recommend longer stays next time instead of one night. Will visit again. Until next time.
In the Area
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1300-238 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Gen Hakone Gora is a guesthouse in a good neighborhood, which is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Gen Hakone Gora

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1300-238 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
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Discover More About Gen Hakone Gora

Location


Gen Hakone Gora is a guesthouse in a good neighborhood, which is located at Hakone-machi.

About Gen Hakone Gora

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Gen Hakone Gora.

All facilities in Gen Hakone Gora

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Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa

Transportation

  • Valet parking

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Gen Hakone Gora

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)

We have included all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are not included in the half-board rate for children age 3 and younger.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Gen Hakone Gora
18
Number of floors in Gen Hakone Gora
5
Another facilities in Gen Hakone Gora
Others, Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist

Frequently asked question in Gen Hakone Gora

What are available facilities at Gen Hakone Gora?
There are top facilites at Gen Hakone Gora such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Gen Hakone Gora?
The standard check-in time at Gen Hakone Gora is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Gen Hakone Gora

9.4
Exceptional
From 71 reviews
Cleanliness

9.6

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews Gen Hakone Gora

Number of reviews per page
20
40
Top reviews
steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel with great service and staff. Highly recommend.
YING
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’m impressed by their staff! Dedicated team members! They take care of your requests like a second! The hotel is the cleanest room I ever seen in Hakone. It’s next to Hyatt Regency and Hakone 白檀!We will definitely come back to this hotel next time! The hotel also has the free shuttle and taking you to anywheres!
Yuling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Service is awesome. Provide shuttle services to train station. They have great vegetarian for breakfast and dinner but need to let them know in advance. Provide drinks and snacks in the evening. Love the room and onsen.
Sudipta
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent all around
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everyone was so nice and polite and truly felt like an extraordinary experience. Onsen was truly magical and charming. View of the mountains was breath taking. Recommend longer stays next time instead of one night. Will visit again. Until next time.
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Was everything we were hoping for and more! I've never ate such good food, had such a nice room, and met such nice hotel staff!
Claireen Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The staff was amazing! The views were breathtaking and our experience was overall wonderful!
Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice location. Foods are great.
Yolande
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is a spectacular property. We stayed in the Suite for our 25th Wedding Anniversary and the hotel far exceeded our expectations. Facilities and the private Onsen made our visit very special. The photos do not do the property justice. Amazing!
Robert
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

This was by far the most luxurious ryokan I've stayed before in Japan. I loved the spaciousness of the room along with the private onsen bath I had access to. In addition, the public bath was also clean and in good condition. The service I received here was top notch.
Matthew
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Winnie Kit Ching
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

The service was really good. They provided shuttle to train stations. They even arranged drop-off of our luggage to train station so that we didn’t have to carry them with us while sightseeing. We asked recommendations for lunch, they even drove us to the restaurant. They made us feeling very welcome. The hotel is in a quiet place, good for relaxing. The room is very spacious. They serve the guests with welcome tea when check in and free drinks from 8 to 11 pm. I would recommend this hotel.
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Yuen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This property is very small if you don't already know. We stayed here for two nights. Dinner and breakfast were served in the room. Food quality was excellent despite there were one or two things that we didn't like but it was truly our own issue. Bathhouse for Onsen is located in Level B1, it was pretty small. We decided to use the in room Onsen tub for the entire time we stayed. Service was good, I had been to better another Onsen hotel with better service. We felt like this place is missing something perhaps a garden
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Belinda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Gen Hakone is an absolute treat for your senses ! We were thoroughly pampered and had a most enjoyable 2 nights! The scenery is gorgeous and the room is beautiful! Being served in the room is a luxury and having Netflix on TV made our stay perfect ! Thank you ! We hope to be back !
Terrence
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Friendly and super helpful staff. Accomodated us and our 16 month old baby with care. Baby cribs were available. Very close to the ropeway station to see the go see the sights but shuttle service is also available. Highly recommended and definitely would visit again.
Ouki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

快適でした。
MINAKO
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

とっても満足できるお宿でした!
????
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

3度目だけど、いつ来ても、ゆっくりとくつろげる。
こうすけ
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

景色がとても良かった。
SHUN
icon- with Children
with Children
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

子連れにはとても過ごしやすいサービスと施設設計で、持ち込みした離乳食も温めていただき、オシャレなお皿で提供いただきました。接客も含めて非常にオススメです。 3階のお宿は場所によって個室露天風呂が外部から見えやすいので、(人によっては)気になるかなと思います。ご利用予定者で気にする方は4,5階のお部屋でしたり、グレードを上げるのをお勧めします。 また宿泊したいお宿です。
Number of reviews per page
20
40

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Others 4 Gen Hakone Gora

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.