Grids Premium Hotel Otaru

Hotels
9.0
/10
Exceptional
261 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Alex
10.0
/ 10
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Harry
10.0
/ 10
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
In the Area
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1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido, Japan, 047-0032

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Grids Premium Hotel Otaru is a hotel is located at Otaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grids Premium Hotel Otaru

1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido, Japan, 047-0032
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Grids Premium Hotel Otaru Rates per Night

Grids Premium Hotel Otaru room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grids Premium Hotel Otaru hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grids Premium Hotel Otaru Location & Address

Grids Premium Hotel Otaru is located at 1 3 13 Inaho Otaru City Hokkaido, 小樽市, 北海道, 日本, 047-0032. It's situated in the Otaru area of Hokkaido, Japan, known for its historic canal and glasswork. The hotel is approximately 1.5 km from the city center.

How to go to Grids Premium Hotel Otaru from Airport

Planning your hotel transfer from the airport to hotel? Here's a breakdown of your options to ensure a smooth journey to Grids Premium Hotel Otaru. Whether you're after speed or affordability, there's a way to get there that suits you.

  • Taxi (most direct):

    A taxi from New Chitose Airport (CTS) to Grids Premium Hotel Otaru will take approximately 1 hour and 15 minutes, depending on traffic. This is the most direct option, dropping you right at the hotel's doorstep. However, it's also the most expensive.
  • Airport Bus (most convenient):

    The Airport Bus offers a comfortable and relatively affordable option. Buses run regularly from New Chitose Airport to Otaru Station. From Otaru Station, it's a short taxi or bus ride to the hotel. The journey takes around 1 hour and 30 minutes.
  • Train (JR Rapid Airport) (best value):

    Take the JR Rapid Airport train from New Chitose Airport to Otaru Station. The journey takes approximately 1 hour and 15 minutes. From Otaru Station, you can take a taxi or local bus to Grids Premium Hotel Otaru. This is a cost-effective and efficient option.
  • Ride Hailing (alternative):

    Ride Hailing services are available in some parts of Japan, but their availability in Otaru might be limited. Check the Traveloka app for options upon arrival at the airport.

Tips:

For the most convenient route, consider the Airport Bus if you have luggage and prefer a direct transfer to Otaru Station. If you're on a budget, the JR Rapid Airport train is an excellent choice. A taxi from Otaru Station to the hotel will complete your journey quickly and easily.

Grids Premium Hotel Otaru Reviews & Summary

Want to know all about hotel before you book? Grids Premium Hotel Otaru is a popular choice for travellers seeking comfortable and convenient accommodation in the heart of Otaru. Hotel reviews often highlight its excellent location, friendly staff, and modern amenities.

Guests love the hotel's proximity to Otaru's main attractions, including the Otaru Canal and Sakaimachi Street. The clean and well-maintained rooms, along with the helpful and attentive service, consistently receive high praise. A standout feature is the hotel's stylish design and comfortable common areas, perfect for relaxing after a day of exploring.

Here's what one satisfied guest had to say: "The location was perfect, just a short walk from the canal. The staff were incredibly friendly and helpful, and the room was clean and comfortable. I would definitely stay here again!"

Grids Premium Hotel Otaru Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Grids Premium Hotel Otaru offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy single rooms to spacious family suites, there's a hotel bedroom type for everyone.

  • Single Room:

    Ideal for solo travellers, these rooms offer a comfortable single bed, a private bathroom, and essential amenities. Non-smoking options are available.
  • Twin Room:

    Perfect for friends or couples, these rooms feature two single beds, a private bathroom, and standard amenities. Both smoking and non-smoking rooms are available.
  • Double Room:

    Designed for couples, these rooms offer a comfortable double bed, a private bathroom with a bathtub, and standard amenities. Non-smoking options are available.
  • Family Room:

    Spacious rooms suitable for families, featuring multiple beds or a combination of beds, a private bathroom, and extra space for luggage.
  • Superior Room:

    Offering enhanced comfort and style, these rooms may include additional features such as a seating area, a larger bathroom with a bidet, and premium amenities.

Please note that Grids Premium Hotel Otaru is not a pet-friendly hotel. No pets are allowed.

Hotel Facilities in Grids Premium Hotel Otaru

Looking for top-notch hotel amenities? Grids Premium Hotel Otaru boasts a range of hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find everything you need for a comfortable and enjoyable experience.

  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    Enjoy round-the-clock assistance from the friendly and helpful staff.
  • Laundry Service:

    Keep your clothes fresh with the convenient laundry service (extra fees apply).
  • Luggage Storage:

    Store your luggage securely before check-in or after check-out.
  • Vending Machines:

    Grab a quick snack or drink from the vending machines located on-site.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant (see details below).

While Grids Premium Hotel Otaru primarily caters to adults, families are welcome. However, specific kid-friendly facilities are limited.

Hotel Buffet or Restaurant/Cafe in Grids Premium Hotel Otaru

Craving a delicious meal without leaving the hotel? Grids Premium Hotel Otaru features a hotel restaurant where you can enjoy a variety of culinary delights. Whether you're in the mood for a hearty breakfast or a satisfying dinner, the restaurant has something for everyone.

  • Restaurant Name:

    The hotel's restaurant offers a diverse menu featuring both Japanese and international cuisine.
  • Cuisine Type:

    Japanese and International
  • Buffet Info:

    A breakfast buffet is available daily, featuring a selection of hot and cold dishes, including Japanese specialties and continental favourites.
  • Prices:

    The breakfast buffet is priced at approximately SGD 25 per person.
  • Opening Hours:

    Breakfast buffet is served from 7:00 AM to 10:00 AM. Lunch and dinner hours vary.
  • Special Dishes:

    Be sure to try the Hokkaido seafood curry, a local specialty.

Grids Premium Hotel Otaru Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Grids Premium Hotel Otaru does not directly offer hotels with airport shuttle service. However, arranging a transfer from the airport is easy. Here's how to book a transfer from the airport to the hotel:

  • Taxi:

    Taxis are readily available at New Chitose Airport. Simply head to the taxi stand outside the arrival hall.
  • Airport Bus:

    The Airport Bus is a convenient and affordable option. Purchase your ticket at the airport and board the bus to Otaru Station.
  • Train:

    Take the JR Rapid Airport train from the airport to Otaru Station. Purchase your ticket at the JR ticket counter.
  • Ride Hailing:

    Check the Traveloka app for Ride Hailing options upon arrival at the airport.

Nearby MRT Station & Bus Stops

Navigating Otaru is easy with its convenient public transportation options. Here are the nearby MRT station and bus stops to help you get around from the hotel.

  • Nearest MRT Station:

    Otaru does not have an MRT system.
  • Nearest Bus Stop:

    Several bus stops are located within a short walking distance of Grids Premium Hotel Otaru. The closest bus stop is "Otaru Canal Terminal," approximately 500 meters from the hotel.

Public Transport Card/Payment Info:

In Hokkaido, you can use cash to pay for bus fares. IC cards like Kitaca, Suica, and Pasmo are also accepted on most buses. These cards can be purchased and recharged at major train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Hokkaido offers a wealth of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are some top picks for things to see nearby:

  • Otaru Canal (0.5 km from hotel):

    A historic canal lined with charming buildings and gas lamps. Enjoy a leisurely stroll or a boat ride. Free.
  • Otaru Music Box Museum (1 km from hotel):

    A fascinating museum showcasing a vast collection of music boxes from around the world. Entry fee: Approximately SGD 8.
  • Sakaimachi Street (0.8 km from hotel):

    A vibrant street filled with shops selling local crafts, souvenirs, and delicious treats. Free to explore.
  • Asarigawa Onsen (12 km from hotel):

    A relaxing hot spring resort nestled in the mountains. Enjoy a soak in the therapeutic waters. Entry fee varies depending on the onsen.
  • Mount Tengu (4 km from hotel):

    Take a ropeway to the summit for panoramic views of Otaru and the surrounding area. Entry fee: Approximately SGD 15.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Grids Premium Hotel Otaru (Hokkaido)

Exploring the local food scene is a must when visiting Hokkaido. Here are some nearby dining options to satisfy your cravings for local food and unique flavours.

Cafes/Restaurants:

  • LeTAO (various locations):

    Famous for its double fromage cheesecake and other delectable desserts.
  • Ramen Kirita (Otaru):

    A popular ramen shop serving authentic Hokkaido-style ramen.
  • Otaru Beer Brewery (Otaru):

    Enjoy locally brewed beer and hearty pub fare.

Local Street Food:

  • Ramen (especially Sapporo miso ramen):

    A must-try noodle soup with a rich miso broth.
  • Soup Curry:

    A spicy and flavourful curry soup with vegetables and meat.
  • Jingisukan (grilled lamb):

    A Hokkaido specialty featuring grilled lamb and vegetables.
  • Seafood (sushi, sashimi, grilled seafood):

    Fresh and delicious seafood from the Sea of Japan.
  • Melon soft serve:

    A refreshing and sweet treat made with Hokkaido melon.

Shopping places near Grids Premium Hotel Otaru (Hokkaido)

Indulge in some retail therapy at the nearby shopping destinations. From local crafts to international brands, you'll find plenty of shops near me to explore.

  • Sakaimachi Street (0.8 km from hotel):

    A charming street lined with shops selling local crafts, souvenirs, and food products.
  • Otaru Canal Plaza (0.5 km from hotel):

    A shopping complex featuring a variety of shops and restaurants.
  • Wing Bay Otaru (5 km from hotel):

    A large shopping mall with a wide selection of stores, including fashion, electronics, and household goods.

Other Places to Stay Near Grids Premium Hotel Otaru

Looking for alternative accommodations? Here are some other options for affordable hotels nearby, ranging from luxury to budget-friendly.

Luxury/5–6 star hotels nearby:

  • Park Hyatt Niseko Hanazono:

    A luxurious resort offering stunning mountain views and world-class amenities.
  • Zaborin:

    A secluded ryokan with private onsen and exquisite cuisine.
  • The Windsor Hotel Toya Resort & Spa:

    A grand hotel overlooking Lake Toya, offering a range of activities and facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Hotel Gracery Sapporo:

    A modern hotel with comfortable rooms and a convenient location near Sapporo Station.
  • Mercure Hotel Sapporo:

    A stylish hotel offering a range of amenities and services.
  • Cross Hotel Sapporo:

    A contemporary hotel with a rooftop onsen and panoramic city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Solaria Nishitetsu Hotel Sapporo:

    A well-appointed hotel with comfortable rooms and a convenient location.
  • Mitsui Garden Hotel Sapporo:

    A modern hotel offering a range of amenities and services.
  • Premier Hotel -CABIN- Sapporo:

    A comfortable and affordable hotel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the charm of Otaru? Check Hotel availability and make your Hotel reservations at Grids Premium Hotel Otaru today! With its prime location, comfortable accommodations, and friendly service, it's the perfect base for exploring this historic city.

Don't miss out on the opportunity to create unforgettable memories in Hokkaido. Book your room booking now through Traveloka and enjoy exclusive deals and promotions. Start planning your dream getaway today!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next adventure!

All facilities in Grids Premium Hotel Otaru

Others Grids Premium Hotel Otaru
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

General

  • Parking
  • Smoking area
  • Parking (surcharge)

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Concierge

Things to Do

  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grids Premium Hotel Otaru

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Housekeeping service is provided every 2 days.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grids Premium Hotel Otaru
142
Number of floors in Grids Premium Hotel Otaru
11
Another facilities in Grids Premium Hotel Otaru
Others, Safety deposit box, Parking, Smoking area, Parking (surcharge)

Frequently asked question in Grids Premium Hotel Otaru

Is Grids Premium Hotel Otaru parking free for hotel guests, and do you offer valet parking services?
Parking at Grids Premium Hotel Otaru is not free for guests. We do not currently offer valet parking services; however, we can provide information on nearby public parking options if required. Please contact us directly for further details regarding hotel parking arrangements.
Does Grids Premium Hotel Otaru offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including specific hotel policies. To find out if Grids Premium Hotel Otaru offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Grids Premium Hotel Otaru offer free hotel Wi-Fi for guests during their stay?
To confirm whether Grids Premium Hotel Otaru provides complimentary hotel wifi, it's best to check their official website or contact them directly. Their booking site or a quick email should clarify their wifi policy for guests. Many hotels include free wifi as a standard amenity, but it's always wise to verify.
Where is the nearest MRT station or bus stops nearby Grids Premium Hotel Otaru? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Grids Premium Hotel Otaru; there isn't an MRT station nearby. For visitor attractions, you'll find Otaru Canal and the Otaru Music Box Museum within easy reach, offering delightful things to do nearby.
Is Grids Premium Hotel Otaru a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Grids Premium Hotel Otaru. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many websites for animal-friendly hotels clearly state their pet policies.
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More Reviews from Other Guests in Grids Premium Hotel Otaru

9.0
Exceptional
From 257 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grids Premium Hotel Otaru

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Read More
Sang Hee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Yen Ling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good option for short stay Otaru.
Harry
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Jennifer Yan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Read More
Lynn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The carpark fee is expensive and ended at 11 am
Kevin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Michael
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent location
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Incredible.
Andy
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Overall excellent and good experience
Wing Ho Edward
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel experience and everything was more than we expected!
Chun Yin Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location
Mei Ling
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great experience! Looking forward to returning soon
RAEWYN T M
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Hoe Wee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Kok Tiong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We love the chic hotel thank you
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grids Premium Hotel Otaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 257 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grids Premium Hotel Otaru

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Read More
Sang Hee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Yen Ling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good option for short stay Otaru.
Harry
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Jennifer Yan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Read More
Lynn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The carpark fee is expensive and ended at 11 am
Kevin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Michael
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent location
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Incredible.
Andy
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Overall excellent and good experience
Wing Ho Edward
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel experience and everything was more than we expected!
Chun Yin Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location
Mei Ling
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great experience! Looking forward to returning soon
RAEWYN T M
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Hoe Wee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Kok Tiong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We love the chic hotel thank you
Number of reviews per page
20
40